UPDATE SESSION MEETING MINUTES JANUARY 25, 2016

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1 UPDATE SESSION MEETING MINUTES JANUARY 25, 2016 Below are meeting minutes detailing the information covered during the Update Sessions with the most recent information in blue so it is easily distinguished. I. Welcome Mimi Griffin, President & CEO of MSG Promotions, Inc. (start 6:01) A. Welcomed the attendees and provided an overview of the United States Golf Association and Oakmont Country Club. 1. United States Golf Association (USGA) The governing body of golf a. Over 120 years of serving the game of golf and guiding it forward b. Mission To promote and conserve the true spirit of the game of golf as embodied in its ancient and honorable traditions. c. Core strategies i. Rules & Handicapping Clarify and define the rules of the game worldwide - Writes and interprets the rules of golf to define the sport - Administers the handicap system thereby allowing golfers of all skill levels to enjoy the same game ii. Health of the Game - Regulates and monitors equipment standards - Leader in water conservation research for golf courses iii. Community of Golfers - Serves the community of golfers through various local and regional programs iv. Championships - Conducts a total of 13 national championships including the U.S. Open, U.S. Women s Open, U.S. Senior Open, as well as a variety of amateur and team competitions annually 2. Oakmont Country Club a. Oakmont has hosted more U.S. Open Championships than any other course in the country. The 2016 U.S. Open will be the ninth championship conducted at Oakmont. II. Corporate Merchandise (Presentation time on Webinar 6:02-11:55 ) A. Benefits of the U.S. Open Corporate Merchandise Program 1. Exclusive opportunity to purchase co-branded merchandise (your company logo and the U.S. Open logo). 2. Extends your investment in the U.S. Open by having the ability to promote your association with the event prior to, during and after the conclusion of the championship. 3. Generates excitement and enthusiasm for your company s involvement with the U.S. Open hospitality program. B. Co-branded merchandise can only be purchased through the USGA. Co-branded merchandise CANNOT be ordered through ad specialty companies, directly from vendors or from local pro shops. C. Plan your merchandise budget 1. There are a variety of items available at all price points. Headwear, polo shirts and accessory items such as golf towels and divot tool sets are popular giveaway items to consider for your guests. D. Volume discounts available (discounts are cumulative, not retroactive) 1. $5,000 - $9,999 (5%) 2. $10,000 - $19,999 (10%) 3. $20,000+ (15%) XIII.1

2 E. Merchandise orders can be drop-shipped, inventoried and delivered to your tent or suite on your load-in day. F. USGA Corporate Merchandise Website 1. A great resource that allows you to submit your logo for digitizing, ask questions, and shop from the 2016 U.S. Open First Glance catalogue that features a sampling of popular items available for co-branding including caps, polos and jackets. 2. The full catalog will be available in February. G. Invitation Templates 1. Digital the featured invitation template is the only way to use your corporate logo and the U.S. Open Championship logo electronically to invite guests; $500 one-time fee. 2. Traditional Printed U.S. Open Championship invitation note cards are available; $2 each. H. Corporate Showroom at Oakmont Country Club 1. The Corporate Showroom will be open from March 14 March 16. Various apparel, headwear, and accessory items available to you through the Corporate Merchandise Program will be on display. 2. The showroom trailer will be located adjacent to the existing U.S. Open Gift Shop building. For GPS purposes, you may use the following address: 301 Coxcomb Hill Road, Oakmont PA. 3. Contact Jessica Witten to set up an appointment - jwitten@usga.org. I. Embroidery File Preparation make sure that your logo file is digitized ($175 digitizing fee, $65 editing fee). There is no charge for working with an existing embroidery file. 1. Your logo must fit within the USGA s size restrictions as outlined on page X.4 in the Corporate Merchandise section of the manual. 2. To maximize the clarity of your embroidered logo, we suggest eliminating tag lines and/or trademark symbols. J. Co-Branded Merchandise Order Deadline 1. The deadline to order U.S. Open co-branded merchandise is Friday, April 22, Any orders placed after the April 22 nd deadline are not guaranteed to arrive prior to the U.S. Open. III. Corporate Hospitality Resources (Presentation time on Webinar: 11:56 17:48) A. MSG Promotions, Inc. 1. MSG Promotions, Inc. is the USGA s exclusive corporate hospitality marketing and management company for the U.S. Open Championship each year. 2. MSG staff members are available as a resource to help answer any questions during your planning process and share best practices of corporate clients from previous U.S. Opens. 3. Staff Assignments Note: The staff assigned to the Specialty Options, Fownes Village, and Palmer Suites has changed since the Catering & Décor Preview Day. New assignments are noted below in BOLD print. a. Specialty Options (The Library, Pro s Cottage, Golf Shop, and President s Room) Amanda Davis b. USGA Partner Village Jeanne Taylor c. Fownes Village Emily Geosits d. Oakmont Village Danielle Bonder e. Palmer Suites Jim Holden f. Champions Pavilion Shelley Berlin B. Corporate Hospitality Manual 1. Available electronically instead of in printed form which allows us to provide new information and updates in real time. This assures you that the information you are referencing is the most up to date. XIII.2

3 2. The link to the manual was ed to you in late September by the MSG staff person assigned to your area. We encourage you to save the link to your favorites on your computer, tablet or smartphone. 3. Contains information regarding the corporate hospitality program policies and procedures 4. One of the most valuable sections in the manual is the Timeline & Forms section. This gives you an overview of the important deadlines required for different forms and information to help you stay on track with your planning. C. Future Update Sessions held at Oakmont Country Club 1. Future update session dates: a. March 15 (10:00 am - 12:00 pm) b. May 3 (2:00 pm - 4:00 pm) i. The May session is the last opportunity to meet as a group before the championship; attendance at this session is highly encouraged. 2. All update sessions are available via webinar and detailed meeting minutes are added to the hospitality manual within ten (10) days after each session. 3. A reminder including a link to RSVP will be sent to you at least two weeks in advance of each meeting. D. MSG Promotions Website The password-protected section of the MSG Promotions website is accessible to corporate patrons only and includes links to the corporate hospitality manual, all necessary forms, webinar presentations, maps and a variety of reference materials. a. Login credentials are: i. Username: USOPENcorporate ii. Password: 2016corporatepatron E. Your Catering & Décor Account Managers 1. It is important that you connect with your catering representative and your interior décor representative to review and finalize your menus and décor plans. a. If you are unsure of who your contacts are for catering and/or décor, please contact the MSG Promotions staff member who is managing your area for guidance. IV. Next Steps (Presentation time on Webinar: 17:49 34:04) A. Important Timeline Dates Important Deadlines that have Recently Passed January 15 Final Payment for Hospitality Package Due to the USGA January 15 Clients Receive Floor Plans, Budgets and Décor Visuals from SBK Important Upcoming Deadlines February 15 Ticket Shipment Form and Corporate Sign Form Due March 1 Catering Deposit Due (75% of estimated total) March 1 Final Approval of Interior Décor Due with March 15 March 15 Deposit (50% of estimated total) Corporate Update Session Supplemental Equipment Form and Safari Telecom Service Order Form Due B. Complete and Submit the Necessary Forms Found in the Manual 1. Ticket Shipment Form a. Due February 15 b. Include the name of the person to whom your tickets should be sent along with his/her complete shipping address. XIII.3

4 c. Ticket shipments are sent 4 to 6 weeks prior to the U.S. Open in a nondescript box via 2-day delivery and will include the following items: i. Hospitality & Staff tickets grouped together by day ii. VIP Parking Passes grouped together by day iii. Spectator Guides iv. Disallowed Items Cards v. Corporate Bag Tag and ID tag d. Tickets will not be sent until the USGA has received your signed hospitality agreement and full payment for your hospitality package. 2. Corporate Sign Form a. Due February 15 b. Specify exactly how you want your company name to appear on the corporate identification sign posted on the exterior of your hospitality tent/suite/facility. i. Be specific with regard to spacing and capitalization. ii. There is a restriction of 20 characters per line and a total of 3 lines. c. The signs will be produced and positioned at the entrance of your hospitality area by the USGA. d. No company logos will be displayed and the typeface and color of the wording will be consistent for all corporate patrons. e. Your company name will also be listed on a locator board positioned near the entrance of your hospitality village or area. f. For patrons sharing a hospitality option: i. All company names will be listed on one sign. ii. We ask that sharing partners submit only one form indicating the order in which the company names should be listed. iii. A representative from each company should authorize the form prior to submission. 3. Supplemental Equipment Form a. Due March 15 b. Submit this form to let us know the type of equipment you intend to bring into your facility that will require electrical service and where such items will be located within your tent/suite/area. i. Include items such as: cell phone/tablet chargers, laptops, printers, information kiosk, etc. ii. Do not include items that are dictated by your menu (i.e. ice cream freezer, coffee maker, etc.) or your décor (i.e. televisions, lighting, etc.). We will receive this information from the catering and décor companies. 4. Safari Telecom Service Order Form a. Due March 15 b. All hospitality options come equipped with one complimentary phone line and handset as well as free WiFi service. Local and long distance phone calls will be free of charge. c. The fees associated with each of the additional services available for your specific hospitality option are outlined on the order form. d. You will be billed directly by Safari Telecom for any additional service ordered. C. Become Familiar with Your Hospitality Package 1. Understand what you have purchased (specialty option, tent or suite). 2. Review the complete list of amenities included in your package (i.e. the number of tickets and parking passes you will receive each day). D. Become Familiar with the Location of Your Hospitality Venue 1. We encourage you to reference the course map located in the hospitality manual to become acquainted with important locations throughout the grounds including the various hospitality areas, the main entrance and the practice facilities. XIII.4

5 E. Finalize Your Catering and Décor Selections 1. Finalize your championship week menus with your catering representative (specialty option and tent patrons only). 2. Finalize which elements you want included in your design plan and sign-off on final décor plans by March 1 st. F. Send Invitations to your A List Clients 1. Define your guest list as soon as possible. The invitation process always takes much longer than expected. 2. Send either a Save the Date card or invitation to your key clients and guests to make sure that your invitation is the first one received by your most valued clients. 3. When formulating your invitation list, keep in mind that Sunday, June 19 is Father s Day. It will be important to know if your guests will be bringing their children. G. Finalize your Transportation Plans & Secure Vehicles 1. We encourage you to communicate the vehicle size restrictions for each parking or shuttle area to your transportation company as soon as possible. Transportation company representatives are welcome to attend all Update Sessions. 2. It is important to understand the differences in the various sizes of the shuttle vehicles that are used to transport guests, i.e. 12-passenger van (i.e. Ford Ecoliner), sprinter vehicle, mini-coach bus, coach bus. 12-passenger van sprinter van mini-coach bus coach bus H. Finalize your Plan for Merchandise Giveaways 1. Co-branded merchandise is available exclusively to U.S. Open Corporate Hospitality Patrons. Consider taking advantage of the opportunity by purchasing co-branded items for employee incentives, sales meetings, or for meetings with key clients. 2. A digitized logo file is necessary to embroider your company logo on U.S. Open merchandise. Contact Jessica Witten to begin the digitizing process. V. General Championship Information (Presentation time on Webinar: 34:05 56:54) A. Championship Format 1. The format is stroke play. 2. The full field consists of 156 players. 3. There is no Pro-Am golf outing associated with the U.S. Open. B. Championship Week Schedule 1. Practice Rounds (Monday, June 13 - Wednesday, June 15) a. Players are more amenable to interacting with the spectators. b. Cameras are permitted and encouraged. c. Play will begin at approximately 6:45am and conclude at approximately 7:00pm. 2. Championship Rounds (Thursday, June 16 - Sunday, June 19) a. No cameras or autographs are allowed on these days. b. Thursday & Friday i. Play will begin at approximately 6:45am and conclude at approximately 7:00pm. ii. Players will tee off in threesomes from the 1 st and 10 th tees. c. The field is cut after all players have completed 36 holes. i. The cut line includes the 60 players with the lowest scores plus any ties. XIII.5

6 d. Saturday & Sunday i. Start times will be dictated by the total number of players that make the cut. A smaller field will result in a later start time. ii. Players will tee off in twosomes from the 1 st tee only. iii. The last group will tee off at approximately 2:45pm. iv. Sunday, June 19 th is Father s Day. e. In the event of a tie, an 18-hole playoff will take place on Monday, June 20. f. All times are subject to change. C. Course Navigation 1. Several large maps will be placed throughout the course with You Are Here demarcation to help all spectators navigate their way around the course. 2. Mash Signs with multiple directional arrows will also help to guide spectators. 3. The spectator guides included within your ticket shipment will feature a detailed map of the course. We encourage you to send a spectator guide to your guests with their tickets to give them the opportunity to become acclimated with the course layout prior to their arrival. D. Specialty Option & Fox Hospitality Locations and Layouts 1. Pro s Cottage a. Located on the golfer s right of the 18 th fairway b. Entrance Guests can enter the facility either through the existing front door or through the back patio entrance located on the 18 th hole side. 2. Golf Shop a. Located in the Oakmont Country Club Pro Shop, between the clubhouse and the 18 th green b. Entrance Guests can enter the facility by using the existing front doors. 3. The Library a. Located in the Oakmont Country Club clubhouse to the left of the main entrance of the clubhouse b. Entrance Guests can enter the room by going through the main entrance of the clubhouse and turning left. 4. President s Room a. Located in the Oakmont Country Club clubhouse on the 1 st hole side b. Entrances - Guests can enter the room either through the dedicated door located on the 1 st tee side of the clubhouse or by going through the main entrance of the clubhouse and turning right to go down the hallway. 5. Fox Hospitality a. Located on the golfer s right of the 15 th fairway b. Entrance Located on the side of the tent facing the 15 th green. Note: There will be an ADA entrance (wheelchair accessible) located at the end of the patio closest to the 15 th tee. c. Restrooms Located directly behind the tent. E. Tent Village Locations and Layouts 1. USGA Partner Village a. Located on the golfer s right of the 18 th fairway b. Village Entrance Located on the 18 th green side of the village c. Hospitality Services Located by the village entrance and tent 1 d. Restroom trailers Located behind the village 2. Fownes Village a. Located along the golfer s right of the 17 th & 18 th fairways b. Village Entrances The main entrance to the village will be located adjacent to the 17 th green; a secondary entrance will be located on the 17 th tee side of the village. c. Hospitality Services Located between tents 12 & 13 d. Restroom trailers Located at the end of the village by tent 1, as well as behind tents 9 & 10. XIII.6

7 3. Oakmont Village a. Located along the golfer s right of the 3 rd hole b. Village Entrances The main entrance with a wheelchair accessible ramp will be located between tents 6 & 7; a secondary entrance will be located at the end of the village closest to the 3 rd tee. c. Hospitality Services located at the main entrance between tents 6 & 7. d. Restroom trailers located at both ends of the village 4. Common walk decks a. The tents in each village will be connected by a common walk deck located directly in front of each tent. 5. Private off-set patios a. Each tent will have its own private patio that will be delineated by either picket fence or planter boxes. Patios will be offset from the hospitality tent to give an unobstructed view of the golf course. F. Palmer Suite Facility Location and Layout 1. Located on the golfer s right of the 13 th hole 2. Entrance All first-time guests will enter the double decker tent from the side patio closest to the 13 th green; a secondary entrance will be located on the side patio closest to the 13 th tee. There will be an ADA lift (wheelchair accessible) located around the back of the facility. 3. Hospitality Services Located inside the main entrance of the facility on the lower level as well as at the top of the stairs on the second floor. 4. Restroom trailers Located behind the facility 5. Staircase Located inside the facility adjacent to suite 2, just beyond the Hospitality Services Desk. 6. A common area featuring bars, buffets, communal seating, business centers and additional TVs will be positioned directly behind the suites on each floor. 7. Shared patio a. There will be a common exterior patio on the first floor that is open to all Palmer Suite guests. There is no patio on the second floor. b. The patio will be approximately 1.5 below the level of the first floor so the guests sitting on the patio will not impact the view of the people inside the suites on the first floor. c. Guests can access the patio from the main entrance or secondary entrance. There is no direct access onto the patio from inside any of the individual suites on the first floor. 8. Please note that small portal braces used to help support the structure will be positioned on the glass walls in suites 1, 3, 5, 7, 8, 10, 12, 14, 15, 16, 18, 20, 22, 23, 25, 27, 29 & 30. As illustrated in the photos below, the portal braces will not impact the view from any of the suites. Portal braces used in lower level suites Portal braces used in upper level suites G. Restrooms 1. Each hospitality area will have dedicated restroom facilities exclusive to guests in that specific area. 2. Portable restroom units will also be located throughout the course for all spectators. XIII.7

8 H. Basic Interior Décor Elements x 40 tents a. (8) 60 round tables with seating for 80 people b. (1) Registration desk with (2) chairs c. (1) Scoring terminal d. (1) Buffet with 16 of linear buffet space e. (1) 8 bar and back bar f. (2) 40 TVs x 30 tents a. (4) 60 round tables with seating for 40 people b. (1) Registration desk with (2) chairs c. (1) Scoring terminal d. (1) Buffet with 16 of linear buffet space e. (1) 8 bar and back bar f. (1) 40 TV 3. Palmer Suites a. Each suite will be 16 wide x 24 deep b. (4) 36 round tables with seating for 20 people c. (1) Registration desk with (2) chairs d. (1) Scoring terminal mounted to the wall e. (1) 40 TV 4. You are welcome to personalize the interior of your specific hospitality space only. The USGA prohibits the use of company branding, personalized displays, or logoed banners on the exterior of any facility. 5. For Palmer Suite patrons Any banners displayed within your suite cannot extend beyond the top of the divider wall (6 high) and cannot be placed on any part of the glass wall. VI. Hospitality Operations (Presentation time on Webinar: 56:56 1:05:54) A. Access into the hospitality areas will be STRICTLY enforced 1. MSG staff, interns and volunteers will monitor the entrances to each hospitality area to ensure that only those with the proper ticket or credential gain access to the hospitality area - If you do not have the proper ticket, you will not gain entry. 2. Patrons are responsible for monitoring the access into their specific tent or suite. B. Hospitality Services and Business Center 1. Hospitality Services will be managed by MSG staff, interns and volunteers who serve as the point of contact for all questions and concerns throughout the week. 2. The Business Center features complimentary use of the scanner/photocopier, computers with internet access and telephones from which your guests can place free local and long-distance calls (international calls excluded). 3. Any Will Call needs you may have throughout championship week can be handled at hospitality services. C. Storage 1. Each tent and weekly suite patron will have access to a lockable U-Haul storage unit located on the exterior of your hospitality area. a. The dimensions of the storage unit are 7 6 H x 5 D x 8 W (257 cubic feet). b. You are required to provide your own lock for your storage unit we recommend a combination lock. XIII.8

9 c. You will be assigned a specific date and time the week before the championship when you can load any items into your storage unit. Further details regarding this will be discussed at the next update session. 2. Daily Suite patrons will not have access to a storage unit so any items that you bring into the championship on the day your suite is reserved, must be stored within your specific suite. 3. Specialty Option patrons will have access to a lockable storage area. The location and type of storage facility will be determined on a case by case basis and communicated to you at a future update session. a. You will be assigned a specific date and time the week before the championship when you can load any items into your storage area. Further details regarding this will be discussed at the next update session. D. Scoring Monitor 1. Every hospitality venue (tent, specialty option, or suite) will have a scoring monitor in their space. 2. Scoring monitors are interactive and feature touch-screen technology that displays information regarding the course, tee times, pairings, and statistics each day. E. Enhancing Your Guests Experience with Ancillary Activities 1. Ancillary activities such as golf outings, player appearances, and guest speakers are a great way to enhance your clients experience at the U.S. Open. a. John Feinstein, a Golf Channel Contributor and author of many sports-related books including Open, a behind the scenes look at the 2002 U.S. Open at Bethpage State Park, will be on-site at Oakmont during championship week and available as a guest speaker. Please contact the MSG Promotions staff member managing your area if you are interested in further details. VII. Tickets (Presentation time on Webinar: 1:05:55-1:22:15) A. All tickets will be color-coded by day and have the name of the specific hospitality option printed on the front as well as a distinctive overprint on the back to allow easy identification and access into the appropriate venue. 1. Individual tent/suite numbers will also be printed on the front of all USGA Partner Village, Fownes Village, Oakmont Village, and Palmer Suite tickets. B. The total allotment of hospitality tickets, staff tickets, option tickets, and on-site tickets included in your package is outlined on page VI.1 in the Hospitality Package Details section of the manual. 1. Hospitality Tickets a. Weekly ticket packages include one (1) ticket for each of the seven (7) days of the U.S. Open plus an eighth (8 th ) ticket for a possible playoff on Monday, June 20. i. The Monday playoff ticket will allow access to the Trophy Club, since no hospitality areas will be open if a playoff occurs during the U.S. Open. The Trophy Club is an upscale tent facility located to the golfer s right of the 3 rd hole. Food and beverage will be available for purchase in the Trophy Club. b. Hospitality tickets are not transferable. c. NOTE: Palmer Suite patrons do not have access to any additional tickets to their suite over and above the tickets included in their hospitality package (30 tickets + 2 staff tickets). d. We encourage all patrons to evaluate your demand for tickets as soon as possible. We are sold out of all Thursday and Friday suites and Champions Pavilion tables, and have only a limited number of Saturday and Sunday suites and tables available. These weekend daily options can be used to handle any overflow demand for tickets. XIII.9

10 2. Staff Tickets a. Staff tickets are in addition to the tickets included in your package. b. Staff tickets are not transferable. c. Staff tickets are not printed with any specific designation which allows you the flexibility to use them as additional hospitality tickets for guests if needed. 3. Option Tickets SPECIALTY OPTION & TENT PATRONS ONLY a. Option tickets are available for an additional fee equal to the face value of each ticket. b. We will inform the caterer about any option tickets you purchase and they will increase your guest counts accordingly. c. The Option Ticket Order Form must be submitted no later than April 15. d. NOTE: Palmer Suite patrons do not have the ability to order option tickets. 4. On-Site Admissions SPECIALTY OPTION & TENT PATRONS ONLY a. A limited number of additional tickets will be available during championship week in the event of any last minute or unexpected ticket requests. b. There is a charge for these tickets based on the type of access required and there will be a food and beverage charge associated with each ticket. c. There are two types of tickets available during the event: i. Daily Tickets - Ideal for last minute ticket requests. - Available only during the U.S. Open but may be purchased in advance of the day they are needed. - You will incur a charge from the USGA for the face value of the ticket as well as a charge from the caterer for 100% of that day s catering fee. ii. Additional Access Tickets - Ideal for guests who have a ticket to the championship but not into your hospitality area. - NOT available in advance of the day/time they are needed. - There is no charge for the ticket. You will only incur a charge from the caterer for the food & beverage fee. The fee will be based on the time of day each ticket is acquired. Before 2:30pm = 100% of your catering fee for that day After 2:30pm = 50% of your catering fee for that day d. NOTE: Palmer Suite patrons do not have any on-site admission tickets available to them during the week of the U.S. Open. 5. Telephone Directory - TENT AND SPECIALTY OPTIONS ONLY a. There will be a listing of each company s assigned telephone numbers available at the entrance to each village and specialty option. Guests can use their cell phones to call the telephone provided to you in your tent or specialty option to request the necessary ticket. b. If you do not want your company s assigned phone number listed on the directory, please let us know. i. If you choose not to have your phone number listed on the directory we will automatically turn away anyone requesting access to your tent or specialty option. C. Junior Tickets 1. Junior Tickets will be available at any time and at every entrance gate during the U.S. Open and will never sell out. a. Children ages 12 and younger are admitted free of charge when accompanied by an adult with a U.S. Open ticket. b. Children ages 13 to 17 years old are admitted at a discounted rate. i. $20 for practice rounds (Monday, Tuesday or Wednesday) ii. $40 for Championship rounds (Thursday, Friday, Saturday or Sunday) XIII.10

11 2. Junior Tickets DO NOT allow access into any of the corporate areas. a. EVERYONE entering any hospitality venue must have the proper ticket or credential regardless of age, including infants. b. Please notify your guests of the Junior Ticket policy. You must provide any guest who plans to bring their child one of your hospitality tickets in order for them to gain access into your hospitality area. VIII. Championship Admission Gates (Presentation time on Webinar 1:22:16 1:26:39 ) A. EVERYONE will pass through a security checkpoint with either a magnetometer or wand device before entering the championship. B. Prohibited Items and Security 1. A complete list of items prohibited at the U.S. Open Championship will be available on the U.S. Open website ( printed on the back of all tickets, and listed in the spectator guide. Copies of the Prohibited Items list will also be sent with your tickets. We encourage you to include a Prohibited Items list when you send the tickets to your guests. a. Spectators are allowed to bring mobile devices into the championship as long as they adhere to the USGA s Mobile Device Policy. 2. Spectators arriving with a prohibited item will be asked to return the device to their vehicle or check the device in the Disallowed Items trailer. IX. Parking (Presentation time on Webinar: 1:26:40 1:46:42) A. General Spectator Parking Areas 1. Locations a. Hartwood Acres (Red Lot) ideal for those traveling from the north or downtown Pittsburgh b. The Galleria at Pittsburgh Mills (Blue Lot) ideal for those traveling from the northeast, south and east 2. No special credential, pass or ticket is required to access general spectator parking or to ride the USGA shuttle to the championship. 3. There is no fee to park in general spectator parking or to ride the USGA shuttle to the championship. 4. Guests parking in general spectator parking will be dropped off on the East Course in close proximity to the Main Entrance. 5. Maps and driving directions to general spectator parking will be included in the U.S. Open Spectator Guide and on the U.S. Open website ( 6. Vehicle size restriction a. Nothing larger than a 12-passenger van (i.e. Ford Econoliner) will be permitted to park in either General Spectator Parking lot. 12-passenger van B. VIP Parking 1. Locations a. USGA Partner Village and Fox Hospitality i. VIP Parking (Lot L) will be located at Riverside Park. ii. Guests parking in this lot will be dropped off in the Presbyterian SeniorCare parking lot and enter the championship through a nearby admission gate located in close proximity to the practice range. b. Specialty Option, Fownes Village & Palmer Suite Patrons i. VIP Parking (Lot P) will be located at Shriners Center. ii. Guests parking in this lot will be dropped off in the Presbyterian SeniorCare parking lot and enter the championship through a nearby admission gate located in close proximity to the practice range. XIII.11

12 c. Oakmont Village & Champions Pavilion Patrons i. VIP Parking (Lot S) will be located on the East Course within walking distance to the Main Entrance. ii. Guests parking in this area will go through a security check point specific only to those parking in Lot S. 2. Vehicle Size Restrictions a. Nothing larger than a 12 passenger van (i.e. Ford Econoliner) is permitted to park in any of the VIP parking areas (Lot L, Lot P or Lot S). 12-passenger van 3. VIP Parking Hangtags a. Vehicles must display the appropriate VIP parking hangtag in order to access the area. b. VIP parking hangtags are included with your hospitality package and will be shipped with your tickets (4-6 weeks prior to the championship). i. The number of VIP parking hangtags specific to your hospitality package can be found on page VI.1 in the Hospitality Package Details section of the manual. ii. VIP parking hangtags will be color-coded by day (same as the admission tickets) and will include a map and driving directions to that specific parking lot on the back of each hangtag. C. Private Corporate Shuttle Depot 1. Available to specialty option, tent and weekly suite patrons who choose to operate a private shuttle service for their guests. 2. The Shuttle Depot is located on the East Course within walking distance of the Main Entrance to the championship. 3. Vehicles of any size can access this area but no vehicles will be able to stage for more than the 15 minute slot allotted to them. 4. A special placard must be displayed in the windshield of the shuttle vehicle in order to gain access to the area. a. Submit the Corporate Shuttle Form by April 15 th to request your placards and preferred shuttle times. b. Limit 2 placards per tent, weekly suite or specialty option. 5. You will be assigned a specific shuttle schedule and slip assignments. a. Companies will not be permitted to operate their shuttles more frequently than 90 minute intervals. b. Slip assignments and shuttle schedules will be communicated after April 15 th, once we receive everyone s shuttle request form. Note: The USGA is working to allow Fownes Village, Specialty Option, and weekly Palmer Suite patrons to shuttle to Shriners Center if you would prefer to have your guests dropped off on the west side of the course at the Presbyterian SeniorCare. a. Guests shuttled to Shriners Center will then board a U.S. Open shuttle and be dropped off in the Presbyterian SeniorCare parking lot. b. Vehicles of any size can access the shuttle drop area at Shriners Center but will not be able to stage. c. In order for the USGA to determine if creating a shuttle drop area is feasible, we need to know how many companies intend to use this area for shuttling. Please let us know by Friday, February 12 if you intend to shuttle to Shriners Center. XIII.12

13 D. Taxi-Limo/Passenger Car Drop-off 1. Located at 10 th Street Elementary School. 2. No tags or passes are required to access this area. 3. Spectators will walk from this location to the entrance in the Presbyterian SeniorCare parking lot (approximately ½ mile). 4. Taxicabs will NOT be staged in this area. 5. Nothing larger than a 12-passenger van (Ford Ecoliner van) will be allowed in this location. E. Vehicle Size Restrictions in Various Parking and Shuttle Areas Parking Area Sedan SUV 12-Passenger Van Sprinter Van Mini-Coach Coach Bus General Spectator Parking RED Lot Hartwood Acres General Spectator Parking BLUE Lot Galleria at Pittsburgh Mills VIP Parking Fownes Village, Specialty & Suite Patrons Lot P Shriners Center VIP Parking Fox Hospitality & USGA Partners Lot L Riverside Park VIP Parking Oakmont Village & Champions Pavilion Lot S East Course Private Corporate Shuttle Depot All Tent, Specialty Option & Weekly Suite Patrons East Course Taxi-Limo/Passenger Car Drop 10 th Street Elementary School No No No (with Lot P hangtag) (with Lot L hangtag) (with Lot S hangtag) (with shuttle placard) (with Lot P hangtag) (with Lot L hangtag) (with Lot S hangtag) (with shuttle placard) (with Lot P hangtag) (with Lot L hangtag) (with Lot S hangtag) (with shuttle placard) No No No No No No No No No (with shuttle placard) (with shuttle placard) (with shuttle placard) No No No X. Miscellaneous (Presentation time on Webinar: 1:46:43-end) A. Future U.S. Open Championships we encourage you to evaluate your needs and let us know as soon as possible if you would like to reserve a hospitality package at any of the upcoming locations U.S. Open Erin Hills Golf Course, Erin, WI U.S. Open Shinnecock Hills, Southampton, NY Questions Asked During the January Update Session Q. Are plastic sleeves included with our hospitality tickets? A. No. U.S. Open lanyards with custom plastic sleeves designed to fit the U.S. Open tickets can be purchased through the Corporate Merchandise Program. Q. Is it customary to tip the interns working in our hospitality area? A. It is not expected that you tip the interns working in your hospitality venue, however, if you feel that it is warranted you may do so at your discretion. Q. Are the on-site admission tickets part of the Option Ticket allotment? A. No, the on-site admission tickets (available to Tent and Specialty Option patrons only) are in addition to the Option Tickets included with your hospitality package. XIII.13

14 Q. What are the hours of operation of the various parking areas? A. Shuttles from the parking areas will begin as early as 5:30am and will stop running approximately 2 hours after play concludes. Q. When will Daily Suite patrons receive their assigned suite location? A. We expect that the daily suite locations will be assigned by mid-february. Q. What time can guests access the Palmer Suite facility? A. You are able to access the Palmer Suites beginning at 7:00am, however food service will not start until 8:00am. Questions Asked During the Catering & Décor Preview Day Q. Can we have cameras in our suite or tent? A. Yes. During the Practice rounds (Monday Wednesday), cameras will be permitted through the gates and can be used on the course and within the corporate hospitality areas. During the Championship rounds (Thursday Sunday), cameras will be prohibited through the gates and on the course. During the Championship rounds, Specialty Option, Tent and Weekly Suite patrons are permitted to take pictures within their specific hospitality area only. They may opt to keep their camera in their storage facility each night. Complete details regarding the USGA s Camera & Photography Policy can be found on page III.14 in the Championship Information section of the manual. Q. Will our company name be on the front of our suite? A. Yes, the USGA will produce and install a corporate identification sign for the exterior of your suite. All corporate identification signs will be uniform in size, typeface, and color and feature only the U.S. Open logo and your company name. The sign is yours to take at the end of the championship. Complete details regarding corporate identification signage can be found on pages V.3-4 in the Hospitality Program Information section of the manual. Q. Is there room on the ticket to place a sticker for identification? A. Yes, we will provide you with the exact dimensions of the area(s) on the ticket where you can place a personalized sticker as soon as the design of the ticket has been finalized. Q. Will there be dedicated staff assigned to our specific tent, suite or area? A. There will be dedicated MSG Promotions staff, interns, and area captains assigned to manage the overall operation of each facility/village, however, it is the corporate patron s responsibility to staff their own tent, suite or area. In regards to catering, a dedicated Ridgewells staff member will be assigned to each Fownes Village and Oakmont Village tent. In the Palmer Suites, Ridgewells staff will be assigned to the facility, but not to each individual suite. XIII.14

15 Q. Can the staff working within our hospitality area bring a laptop with them each day? A. Each corporate patron may request a limited number of Approved Computer Device stickers to allow a laptop or tablet into the championship. We will discuss the Approved Computer Device stickers in full detail at a future update session. Additional information regarding the stickers can also be found in the Hospitality Program Information section of the manual on page V.10. Q. Are staff tickets transferable? A. No. Everyone entering a hospitality area will be subject to the wristband and hole-punch procedure, including staff, therefore, each staff person will need their own individual ticket each day. Q. Can we purchase additional staff tickets? A. No, each hospitality option has a specific number of staff tickets included in the hospitality package purchased. Q. Is there a special parking area designated for the staff we have working in our hospitality area each day? A. No, there is no parking area designated for staff. We encourage you to reserve one of your VIP Parking passes each day for your staff. Q. Can we buy additional VIP Parking passes? A. No, additional VIP Parking passes cannot be purchased. There are a limited number of parking spaces in each VIP Parking area. Q. If we have a subsidiary can they co-brand merchandise? A. In addition to the contracting company name and logo associated with such name, corporate hospitality clients may request up to two (2) division and/or brand names, trade names, company logos and/or brand logos. If you have any questions regarding co-branding please contact Pam Kiernan in the USGA legal department (pkiernan@usga.org) or Jessica Witten in the USGA s Corporate Merchandise Department at jwitten@usga.org. XIII.15