UPDATE SESSION MEETING MINUTES MARCH 15, 2016

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1 UPDATE SESSION MEETING MINUTES MARCH 15, 2016 Below are meeting minutes detailing the information covered during the Update Sessions with the most recent information in blue so it is easily distinguished. I. Welcome Mimi Griffin, President & CEO of MSG Promotions, Inc. (start 3:24) A. United States Golf Association (USGA) The governing body of golf 1. Over 120 years of serving the game of golf and guiding it forward 2. Mission To promote and conserve the true spirit of the game of golf as embodied in its ancient and honorable traditions. 3. Core strategies a. Rules & Handicapping Clarify and define the rules of the game worldwide i. Writes and interprets the rules of golf to define the sport ii. Administers the handicap system thereby allowing golfers of all skill levels to enjoy the same game b. Health of the Game i. Regulates and monitors equipment standards ii. Leader in water conservation research for golf courses c. Community of Golfers i. Serves the community of golfers through various local and regional programs d. Championships i. Conducts a total of 13 national championships including the U.S. Open, U.S. Women s Open, U.S. Senior Open, as well as a variety of amateur and team competitions annually B. Oakmont Country Club - Oakmont has hosted more U.S. Open Championships than any other course in the country. The 2016 U.S. Open will be the ninth championship conducted at Oakmont. II. Corporate Merchandise (Presentation time on Webinar 3:25-15:35 ) A. Benefits of the U.S. Open Corporate Merchandise Program 1. Exclusive opportunity to purchase co-branded merchandise (your company logo and the U.S. Open logo). 2. Extends your investment in the U.S. Open by having the ability to promote your association with the event prior to, during and after the conclusion of the championship. 3. Generates excitement and enthusiasm for your company s involvement with the U.S. Open hospitality program. B. Co-branded merchandise can only be purchased through the USGA. Co-branded merchandise CANNOT be ordered through ad specialty companies, directly from vendors or from local pro shops. C. Resources Available for Viewing the Corporate Merchandise Collection 1. Catalog a. A printed catalog featuring the full U.S. Open Corporate Merchandise Collection was mailed to each company in February. 2. Showroom a. The corporate showroom features various apparel, headwear, and accessory items on display. b. Appointments are available for April 6 th & April 7 th. Contact Jessica Witten to set up an appointment. c. The showroom trailer is located on the East Course, separate from the existing U.S. Open Gift Shop building. For GPS purposes, you may use the following address: 301 Coxcomb Hill Road, Oakmont PA. XIII.1

2 3. Website a. A great resource that allows you to submit your logo for digitizing, ask questions, and shop from the 2016 U.S. Open collection. D. Plan your merchandise budget 1. There are a variety of items available at all price points. Popular items include: a. Headwear - starting at $25; $27 if co-branded b. Polo Shirts - ranging from $42 - $89 c. Golf Towels - ranging from $19 - $21 d. Yardage Guides - $9 per e. Lanyards - $6 per; $8 per if co-branded i. Each lanyard includes a plastic sleeve that is designed to fit and protect the U.S. Open ticket. f. Championship Approved Bags ranging from $10 - $17 i. Three different clear bag options available (tote, drawstring, zipper) that fit within the USGA s size restrictions. E. Volume discounts are available. Discounts are cumulative, not retroactive and cannot be applied to tax or shipping rates. 1. $5,000 - $9,999 (5%) 2. $10,000 - $19,999 (10%) 3. $20,000+ (15%) F. Special Promotions 1. Official U.S. Open Posters a. Orders of 100 or more posters will include a personal autograph session with the artist, Lee Wybranski (minimum order requirement is 36). 2. Maui Jim Private Fitting Package a. A Maui Jim representative will come to your tent/suite/area with a wide variety of sunglasses and custom fit each of your guests ($175 per guest). 3. Personalized U.S. Open AHEAD caps a. Receive vouchers for free, personalized embroidery redeemable in the Main Merchandise Pavilion with your purchase of AHEAD headwear (minimum purchase required: 250 caps = 25 vouchers; 500 caps = 50 vouchers). G. Invitation Templates 1. Digital the featured invitation template is the only way to use your corporate logo and the U.S. Open Championship logo electronically to invite guests; $500 one-time fee. 2. Traditional Printed U.S. Open Championship invitation note cards are available; $2 each. H. Embroidery File Preparation make sure that your logo file is digitized ($175 digitizing fee, $65 editing fee). There is no charge for working with an existing embroidery file. 1. Your logo must fit within the USGA s size restrictions as outlined on page X.4 in the Corporate Merchandise section of the manual. 2. To maximize the clarity of your embroidered logo, we suggest eliminating tag lines and/or trademark symbols. I. Merchandise Pavilion Pre-Championship Opening 1. The 37,000 sq. ft. merchandise pavilion will be located directly inside the main entrance of the championship. 2. Open to the public from June 9 June 12, from 10:00am 6:00pm. 3. No ticket necessary to gain access. 4. Parking will be available on-site on the East Course. J. Corporate Merchandise Services Available During Championship Week 1. Personal shoppers 2. Assistance within the merchandise pavilion 3. Last minute orders fulfilled in the merchandise pavilion and delivered directly to your tent/suite/area K. U.S. Open Merchandise Gift Cards 1. Available in any denomination; Redeemable in the main merchandise pavilion only. XIII.2

3 L. Co-Branded Merchandise Order Deadline 1. The deadline to order U.S. Open co-branded merchandise is Friday, April 22, Merchandise orders can be drop-shipped, inventoried and delivered to your tent/suite/area on your load-in day. 3. Orders placed after the April 22 nd deadline are not guaranteed to arrive prior to the U.S. Open. III. Corporate Hospitality Resources (Presentation time on Webinar: 15:36 18:48) A. MSG Promotions, Inc. 1. MSG Promotions, Inc. is the USGA s exclusive corporate hospitality marketing and management company for the U.S. Open Championship each year. 2. MSG staff members are available as a resource to help answer any questions during your planning process and share best practices of corporate clients from previous U.S. Opens. 3. Staff Assignments a. Specialty Options (The Library, Pro s Cottage, Golf Shop, and President s Room) Amanda Davis b. USGA Partner Village Jeanne Taylor c. Fownes Village Emily Geosits d. Oakmont Village Danielle Bonder e. Palmer Suites Jim Holden f. Champions Pavilion Shelley Berlin B. Corporate Hospitality Manual 1. Available electronically instead of in printed form which allows us to provide new information and updates in real time. This assures you that the information you are referencing is the most up to date. 2. The link to the manual was ed to you in late September by the MSG staff person assigned to your area. We encourage you to save the link to your favorites on your computer, tablet or smartphone. 3. The manual contains information regarding the corporate hospitality program policies and procedures. 4. One of the most valuable sections in the manual is the Timeline & Forms section. This gives you an overview of the important deadlines required for different forms and information to help you stay on track with your planning. C. Final Update Session held at Oakmont Country Club 1. May 3 (1:00 pm - 3:00 pm) Please note this is a new time a. The May session is the last opportunity to meet as a group before the championship; attendance at this session is highly encouraged. 2. A reminder including a link to RSVP will be sent to you at least two weeks in advance of the meeting. 3. The update session will be available via webinar and detailed meeting minutes will be added to the hospitality manual following the session. D. MSG Promotions Website The password-protected section of the MSG Promotions website is accessible to corporate patrons only and includes links to the corporate hospitality manual, all necessary forms, webinar presentations, maps and a variety of reference materials. a. Login credentials are: i. Username: USOPENcorporate ii. Password: 2016corporatepatron E. Your Catering & Décor Account Managers 1. We encourage you to connect with your catering representative and your interior décor representative to review and finalize your menus and décor plans. XIII.3

4 IV. Next Steps (Presentation time on Webinar: 18:49 37:34) A. Review of Important Timeline Dates That Have Recently Passed 1. Corporate Sign Form PAST DUE (February 15) a. Your company name will appear on the corporate identification sign posted on the exterior of your hospitality tent/suite/facility exactly how it was submitted on the Corporate Sign Form. b. The sign will be produced and positioned by the USGA. No other signs or displays are permitted on the exterior of your facility. c. No company logos will be displayed and the typeface and color of the wording will be consistent for all corporate patrons. d. The sign is yours to keep at the conclusion of the championship. e. Tent and suite patrons will also have their company name listed on a locator board positioned near the entrance of your hospitality village or area. 2. Ticket Shipment Form PAST DUE (February 15) a. Ticket shipments will be sent to the person indicated on your Ticket Shipment Form and will include the following items: i. Hospitality & Staff tickets grouped together by day ii. VIP Parking Passes grouped together by day iii. Spectator Guides iv. Disallowed Items Cards v. Corporate Bag Tag and ID tag b. Ticket shipments will be sent via 2-day delivery beginning on April 27 th (this date has been revised from what was discussed during the March 15 th update session presentation). An confirmation will be sent the day your tickets are shipped. c. Tickets will not be sent until the USGA has received your signed hospitality agreement and full payment for your hospitality package. d. Please inventory your ticket shipment upon receipt and notify your MSG representative of any discrepancies. e. We strongly encourage you to keep a record of the ticket barcode given to each guest. In the event any of your tickets are lost or stolen, we can turn off the barcode of the missing tickets and issue you replacement tickets. 3. Final Approval of Interior Décor with Deposit (50% of total) PAST DUE (March 1) a. Companies that have not signed off on their floorplan and budget and have not submitted their décor deposit will receive the basic décor package. 4. Supplemental Equipment Form PAST DUE (March 15) TENT & SPECIALY OPTIONS ONLY a. The purpose of this form is to let us know the type of equipment you intend to bring into your facility that will require electrical service. We also need to know where each item will be located within your tent/area (i.e. laptops, printers, cell phone/tablet chargers, information kiosk, etc.) so it can be incorporated into the electrical floorplan that is produced for your specific hospitality space. i. Items dictated by your menu (i.e. coffee maker, ice cream freezer, etc.) or your décor (i.e. televisions, lighting, etc.) are communicated to us directly from the catering and décor companies. 5. Safari Telecom Service Order Form PAST DUE (March 15) a. All hospitality options come equipped with one complimentary phone line and handset as well as free WiFi service. Local and long distance phone calls will be free of charge. b. You will be billed directly by Safari Telecom for any additional services ordered. XIII.4

5 B. Important Upcoming Deadlines Final Décor Payment Due April 15 Option Ticket Order Form Due Insurance Certificate Due Corporate Shuttle Form Due April 22 Co-Branded Merchandise Order Deadline April 29 May 2 May 3 May 6 June 8 11 Menu Selections, Guest Counts, and Final Catering Payment Due Corporate Cup Final Update Session Authorized Signature Form Due Hospitality Host Form Due Client Inspections and Load-ins 1. Option Ticket Order Form Due April 15 a. Available to tent and specialty option patrons only. Option Tickets are not included with the Palmer Suite packages. b. Option Tickets are available on a weekly or daily basis, and can be designated as Hospitality or Gallery Only access. Pricing is the same regardless of the designation. c. Any additional hospitality tickets ordered must be included in your catering guest count. d. An invoice will be ed to you upon receipt of your order. Option Tickets will not be sent until full payment has been received by the USGA. e. Option Tickets will be sent in a separate shipment from your hospitality package tickets. 2. Corporate Shuttle Form Due April 15 a. You must submit this form in order to obtain the placards necessary to access the corporate shuttle depot area at the East Course or at Shriners Center. b. Limit of 2 placards per tent/suite/option. Requests for additional placards will not be considered until we have determined the total number of companies that plan to shuttle. c. Due to space constraints at both locations, companies may not drop-off or pick-up more frequently than once every 90 minutes. d. No vehicles can be staged at the Corporate Shuttle Depot areas. 3. Insurance Certificate Due April 15 a. See page XI.7 in the Legal section of the manual for complete details. b. Send completed form to: Anne Kellstrom United States Golf Association P.O. Box Liberty Corner Road Far Hills, NJ C. Know Your Hospitality Package Amenities and Location 1. Understand what option you purchased (specialty option, tent or suite) and the list of amenities included in your package (i.e. the number of tickets and parking passes you will receive each day). a. We encourage you to reserve a few tickets and parking passes for each day to accommodate any last minute requests that you receive. 2. We encourage you to reference the course map located in the hospitality manual to become familiar with important locations throughout the grounds including the various hospitality areas, the main entrance and the practice facilities. D. Finalize Your Catering Selections and Guest Counts 1. Final menus and guests counts are due to your catering representative no later than April 29 th (specialty option and tent patrons only). E. Send Invitations to your B & C List Clients 1. Invitations to your A List clients should have already been sent. 2. When formulating your invitation list, keep in mind that Sunday, June 19 is Father s Day. It will be important to know if your guests will be bringing their children. XIII.5

6 F. Finalize your Transportation Plans & Secure Vehicles 1. We encourage you to communicate the vehicle size restrictions for each parking or shuttle area to your transportation company as soon as possible. Transportation company representatives are welcome to attend all Update Sessions. 2. It is important to understand the differences in the various sizes of the shuttle vehicles that are used to transport guests, i.e. 12-passenger van (i.e. Ford Econoliner or conversion van), sprinter vehicle, mini-coach bus, coach bus. 12-passenger van conversion van sprinter van mini-coach bus coach bus G. Finalize your Plan for Merchandise Giveaways 1. Co-branded merchandise is available exclusively to U.S. Open Corporate Hospitality Patrons. Consider taking advantage of the opportunity by purchasing co-branded items for employee incentives, sales meetings, or for meetings with key clients. 2. Order deadline April 22 V. General Championship Information (Presentation time on Webinar: 37:35 1:07:18) A. Championship Format 1. The format is stroke play. 2. The full field consists of 156 players. 3. There is no Pro-Am golf outing associated with the U.S. Open. B. Championship Week Schedule 1. Practice Rounds (Monday, June 13 - Wednesday, June 15) a. Players are more amenable to interacting with the spectators. b. Cameras are permitted and encouraged. c. Play will begin at approximately 6:45am and conclude at approximately 7:00pm. d. Players sign up for their practice round tee times when they register for the championship. Tee times will be posted on the Practice Round Boards on the course as well as on the scoring monitor in your hospitality facility starting on Tuesday, June Championship Rounds (Thursday, June 16 - Sunday, June 19) a. No cameras or autographs are allowed on these days. b. Thursday & Friday i. Play will begin at approximately 6:45am and conclude at approximately 7:00pm. ii. Players will tee off in threesomes from the 1 st and 10 th tees. c. The field is cut after all players have completed 36 holes. i. The cut line includes the 60 players with the lowest scores plus any ties. d. Saturday & Sunday i. Start times will be dictated by the total number of players that make the cut. A smaller field will result in a later start time. ii. Players will tee off in twosomes from the 1 st tee only. iii. The last group will tee off at approximately 2:45pm. iv. Sunday, June 19 th is Father s Day. e. In the event of a tie, an 18-hole playoff will take place on Monday, June 20. f. All times are subject to change. C. Course Navigation 1. Several large maps will be placed throughout the course with You Are Here demarcation to help all spectators navigate their way around the course. 2. Mash Signs with multiple directional arrows will also help to guide spectators. XIII.6

7 3. The spectator guides included within your ticket shipment will feature a detailed map of the course. We encourage you to send a spectator guide to your guests with their tickets to give them the opportunity to become acclimated with the course layout prior to their arrival. D. Specialty Option & Fox Hospitality Locations and Layouts 1. Pro s Cottage a. Located on the golfer s right of the 18 th fairway b. Entrance Guests can enter the facility either through the existing front door or through the back patio entrance located on the 18 th hole side. 2. Golf Shop a. Located in the Oakmont Country Club Pro Shop, between the clubhouse and the 18 th green b. Entrance Guests can enter the facility by using the existing front doors. 3. The Library a. Located in the Oakmont Country Club clubhouse to the left of the main entrance of the clubhouse b. Entrance Guests can enter the room by going through the main entrance of the clubhouse and turning left. 4. President s Room a. Located in the Oakmont Country Club clubhouse on the 1 st hole side b. Entrances - Guests can enter the room either through the dedicated door located on the 1 st tee side of the clubhouse or by going through the main entrance of the clubhouse and turning right to go down the hallway. 5. Fox Hospitality a. Located on the golfer s right of the 15 th fairway b. Entrance Located on the side of the tent facing the 15 th green. Note: There will be an ADA entrance (wheelchair accessible) located at the end of the patio closest to the 15 th tee. c. Restrooms Located directly behind the tent. d. Sun Position The patio will get direct sun in the afternoon hours. E. Tent Village Locations and Layouts 1. USGA Partner Village a. Located on the golfer s right of the 18 th fairway b. Village Entrance Located on the 18 th green side of the village c. Hospitality Services Located by the village entrance and tent 1 d. Restroom trailers Located behind the village, between tents 2 & 3 e. Sun Position Patios will get direct sun in the morning hours and be shaded starting around 1:00pm. 2. Fownes Village a. Located along the golfer s right of the 17 th & 18 th fairways b. Village Entrances The main entrance to the village will be located adjacent to the 17 th green; a secondary entrance will be located on the 17 th tee side of the village. c. Hospitality Services Located between tents 12 & 13 d. Restroom trailers Located at the end of the village by tent 1, as well as behind tent 10. e. Sun Position Patios will get direct sun in the morning hours and be shaded starting around 1:00pm. 3. Oakmont Village a. Located along the golfer s right of the 3 rd hole b. Village Entrances The main entrance with a wheelchair accessible ramp will be located between tents 6 & 7; a secondary entrance will be located at the end of the village closest to the 3 rd tee. c. Hospitality Services located at the main entrance between tents 6 & 7. d. Restroom trailers located at both ends of the village e. Sun Position Patios will get direct sun starting around noon. XIII.7

8 4. Common walk decks a. The tents in each village will be connected by a common walk deck located directly in front of each tent. 5. Private off-set patios a. Each tent will have its own private patio that will be delineated by either spindle fence or planter boxes. Patios will be offset from the hospitality tent to give an unobstructed view of the golf course. F. Palmer Suite Facility Location and Layout 1. Located on the golfer s right of the 13 th hole 2. Entrance All first-time guests will enter the double decker tent from the side patio closest to the 13 th green; a secondary entrance will be located on the side patio closest to the 13 th tee. There will be an ADA lift (wheelchair accessible) located around the back of the facility. 3. Hospitality Services Located inside the main entrance of the facility on the lower level as well as at the top of the stairs on the second floor. 4. Restroom trailers Located behind the facility 5. Staircase Located inside the facility adjacent to suite 2, just beyond the Hospitality Services Desk. 6. A common area featuring bars, buffets, communal seating, business centers and additional TVs will be positioned directly behind the suites on each floor. 7. Shared patio a. There will be a common exterior patio on the first floor that is open to all Palmer Suite guests. There is no patio on the second floor. b. The patio will be approximately 1.5 below the level of the first floor so the guests sitting on the patio will not impact the view of the people inside the suites on the first floor. c. Guests can access the patio from the main entrance or secondary entrance. There is no direct access onto the patio from inside any of the individual suites on the first floor. 8. You and your guests will have access into the facility beginning at 7:00am. Please note that food service will not begin until 8:00am. 9. Please note that small portal braces used to help support the structure will be positioned on the glass walls in suites 1, 3, 5, 7, 8, 10, 12, 14, 15, 16, 18, 20, 22, 23, 25, 27, 29 & 30. As illustrated in the photos below, the portal braces will not impact the view from any of the suites. Portal braces used in lower level suites Portal braces used in upper level suites 10. Sun Position The facility will get direct sun from approximately 9:00am until late afternoon. G. Restrooms 1. Each hospitality area will have dedicated restroom facilities exclusive to guests in that specific area. 2. Portable restroom units will also be located throughout the course for all spectators. XIII.8

9 H. Basic Interior Décor Elements x 40 tents a. (8) 60 round tables with seating for 80 people b. (1) Registration desk with (2) chairs c. (1) Scoring terminal d. (1) Buffet with 16 of linear buffet space e. (1) 8 bar and back bar f. (2) 40 TVs x 30 tents a. (4) 60 round tables with seating for 40 people b. (1) Registration desk with (2) chairs c. (1) Scoring terminal d. (1) Buffet with 16 of linear buffet space e. (1) 8 bar and back bar f. (1) 40 TV 3. Palmer Suites a. Each suite will be 16 wide x 24 deep b. (4) 36 round tables with seating for 20 people c. (1) Registration desk with (2) chairs d. (1) Scoring terminal mounted to the wall e. (1) 40 TV 4. You are welcome to personalize the interior of your specific hospitality space only. The USGA prohibits the use of company branding, personalized displays, or logoed banners on the exterior of any facility. 5. For Palmer Suite patrons Any banners displayed within your suite cannot extend beyond the top of the divider wall (6.5 high) and cannot be placed on any part of the glass wall. VI. Hospitality Operations (Presentation time on Webinar: 57:23 1:05:54) A. Access into the hospitality areas will be STRICTLY enforced 1. MSG staff, interns and volunteers will monitor the entrances to each hospitality area to ensure that only those with the proper ticket or credential gain access to the hospitality area - If you do not have the proper ticket, you will not gain entry. 2. Credential Boards will be posted at the entrance of the clubhouse, each tent village and the Palmer Suite facility indicating which tickets and credentials are permitted access into the area. 3. Patrons are responsible for monitoring the access into their specific tent or suite. B. Hospitality Services and Business Center 1. Hospitality Services will be managed by MSG staff, interns and volunteers who serve as the point of contact for all questions and concerns throughout the week. 2. The Business Center features complimentary use of the scanner/photocopier, computers with internet access and telephones from which your guests can place free local and long-distance calls (international calls excluded). 3. Any Will Call needs you may have throughout championship week can be handled at hospitality services. C. Storage 1. Each tent and weekly suite patron will have access to a lockable U-Haul storage unit located on the exterior of your hospitality area. XIII.9

10 a. The dimensions of the storage unit are 7 6 H x 5 D x 8 W (257 cubic feet). b. You are required to provide your own lock for your storage unit we recommend a combination lock. 2. Daily Suite patrons WILL NOT have access to a storage unit. If you plan to bring any supplies or giveaways into the championship they must fit into the oversized duffle bag that you are permitted to bring in with your bag tag. 3. Specialty Option patrons will have access to a lockable storage area. The location and type of storage facility will be determined on a case by case basis and communicated to you as soon as it has been finalized. D. Décor Inspection and Load-in SPECIALTY OPTION, TENT & WEEKLY SUITES ONLY 1. Specialty option, tent, and weekly suite patrons will be assigned a specific date and time the week before the championship when you can load any items into your storage area. Further details regarding the inspection and load-in process will be ed to you prior to the May update session. E. Scoring Monitor 1. Every hospitality venue (tent, specialty option, or suite) will have a scoring monitor in their space. 2. Scoring monitors are interactive and feature touch-screen technology that displays information regarding the course, tee times, pairings, and statistics each day. F. Enhancing Your Guests Experience with Ancillary Activities 1. Ancillary activities such as golf outings, player appearances, and guest speakers are a great way to enhance your clients experience at the U.S. Open. a. John Feinstein, a Golf Channel Contributor and author of many golf and sports-related books including Open, a behind the scenes look at the 2002 U.S. Open at Bethpage State Park, will be on-site at Oakmont during championship week and available as a guest speaker. Please contact the MSG Promotions staff member managing your area if you are interested in further details. VII. Tickets (Presentation time on Webinar: 1:07:19-1:26:01) A. All tickets will be color-coded by day and have the name of the specific hospitality option printed on the front. 1. Individual tent/suite numbers will also be printed on the front and back of all USGA Partner Village, Fownes Village, Oakmont Village, and Palmer Suite tickets. 2. The back of each hospitality ticket will include a distinctive overprint as well as specific tent/suite numbers to allow for easy identification and access into the appropriate venue. a. The face value of the ticket is also printed on the back left corner of each ticket. If you would prefer that the price of the ticket not be visible to your guests you may cross it out or cover it with a sticker. The dimensions of this area are 1.5 wide x ¾ high. Please note that the hole for the ticket s string is located within this area. 3. Each ticket is printed with a specific barcode and number located on the front of the ticket near the bottom. We strongly encourage you to keep a record of the ticket number that is given to each guest. In the event any of your tickets are lost or stolen, we can turn off the barcode of the missing tickets and issue you replacement tickets. 4. You can affix a sticker with your company name or logo to the ticket as an additional form of identification for the staff working in your area. a. Companies are responsible for printing their own corporate identification stickers. b. Do NOT place any stickers or tape over the barcode, hologram, date, name of hospitality area or number of tent/suite. c. The ideal position for a company sticker is in the top left corner on the front of the ticket. The dimensions of this area are 7/8 x 7/8. i. It is permissible to affix a sticker over the course image on the ticket, however, we recommend against it as most guests like to keep their tickets as a souvenir from the championship. XIII.10

11 B. The total allotment of hospitality tickets, staff tickets, option tickets, and on-site tickets included in your package is outlined on page VI.1 in the Hospitality Package Details section of the manual. 1. Hospitality Tickets a. Weekly ticket packages include one (1) ticket for each of the seven (7) days of the U.S. Open plus an eighth (8 th ) ticket for a possible playoff on Monday, June 20. i. The Monday playoff ticket will allow access to the Trophy Club, since no hospitality areas will be open if a playoff occurs during the U.S. Open. The Trophy Club is an upscale tent facility located to the golfer s right of the 3 rd hole. Food and beverage will be available for purchase in the Trophy Club. b. Hospitality tickets are not transferable. c. NOTE: Palmer Suite patrons do not have access to any additional tickets to their suite over and above the tickets included in their hospitality package (30 tickets + 2 staff tickets). d. We encourage all patrons to evaluate your demand for tickets as soon as possible. We are sold out of all Thursday and Friday suites and Champions Pavilion tables, and have only a limited number of Saturday and Sunday suites and tables available. These weekend daily options can be used to handle any overflow demand for tickets. 2. Staff Tickets a. Staff tickets are in addition to the tickets included in your package. b. Staff tickets are not transferable. c. Staff tickets are not printed with any specific designation which allows you the flexibility to use them as additional hospitality tickets for guests if needed. 3. Option Tickets SPECIALTY OPTION & TENT PATRONS ONLY a. Option tickets are available for an additional fee equal to the face value of each ticket. b. We will inform the caterer about any option tickets you purchase so they can confirm that your guest counts have been increased accordingly. c. The Option Ticket Order Form must be submitted no later than April 15. d. NOTE: Palmer Suite patrons do not have the ability to order option tickets. 4. On-Site Admissions SPECIALTY OPTION & TENT PATRONS ONLY a. A limited number of additional tickets will be available during championship week in the event of any last minute or unexpected ticket requests. b. We must have an Authorized Signature Form on file for your company in order to allow you to sign for on-site tickets during championship week. c. There is a charge for these tickets based on the type of access required and there will be a food and beverage charge associated with each ticket. d. There are two types of tickets available during the event: i. Daily Tickets - Ideal for last minute ticket requests. - Available only during the U.S. Open but may be purchased in advance of the day they are needed. - You will incur a charge from the USGA for the face value of the ticket as well as a charge from the caterer for 100% of that day s catering fee. ii. Additional Access Tickets - Ideal for guests who have a ticket to the championship but not into your hospitality area. - NOT available in advance of the day/time they are needed. XIII.11

12 - There is no charge for the ticket. You will only incur a charge from the caterer for the food & beverage fee. The fee will be based on the time of day each ticket is acquired. Before 2:30pm = 100% of your catering fee for that day After 2:30pm = 50% of your catering fee for that day 5. Telephone Directory - TENT AND SPECIALTY OPTIONS ONLY a. There will be a listing of each company s assigned telephone numbers available at the entrance to each village and specialty option. Guests can use their cell phones to call the telephone provided to you in your tent or specialty option to request the necessary ticket. b. If you do not want your company s assigned phone number listed on the directory, please let us know. i. If you choose not to have your phone number listed on the directory we will automatically turn away anyone requesting access to your tent or specialty option. C. Junior Tickets 1. Junior Tickets will be available at any time and at every entrance gate during the U.S. Open and will never sell out. a. Children ages 12 and younger are admitted free of charge when accompanied by an adult with a U.S. Open ticket. b. Children ages 13 to 17 years old are admitted at a discounted rate. i. $20 for practice rounds (Monday, Tuesday or Wednesday) ii. $40 for Championship rounds (Thursday, Friday, Saturday or Sunday) 2. Junior Tickets DO NOT allow access into any of the corporate areas. a. EVERYONE entering any hospitality venue must have the proper ticket or credential regardless of age, including infants. b. Please notify your guests of the Junior Ticket policy. You must provide any guest who plans to bring their child one of your hospitality tickets in order for them to gain access into your hospitality area. VIII. Championship Admission Gates (Presentation time on Webinar 1:26:02 1:34:43 ) A. EVERYONE will pass through a security checkpoint with either a magnetometer or wand device before entering the championship. B. Prohibited Items and Security 1. A complete list of items prohibited at the U.S. Open Championship will be available on the U.S. Open website ( printed on the back of all tickets, and listed in the spectator guide. Copies of the Prohibited Items list will also be sent with your tickets. We encourage you to include a Prohibited Items list when you send the tickets to your guests. 2. Spectators arriving with a prohibited item will be asked to return the device to their vehicle or check the device in the Disallowed Items trailer. C. Camera Policy During the practice rounds (Monday Wednesday), cameras will be permitted through the gates and can be used on the course and within the corporate hospitality areas. During the Championship rounds (Thursday Sunday), Specialty Option, Tent, and Weekly Suite patrons may opt to keep a camera in their storage facility each night for use within their specific hospitality area only during the day. Complete details regarding the USGA s Camera & Photography policy can be found in the Championship Information section of manual on page III.14. D. Mobile Device Policy 1. Mobile devices must be kept on silent or vibrate at all times. 2. Phone calls can be placed or received inside any of the hospitality facilities or within designated phone zones located throughout the course. Texting and are permissible throughout all areas of the course, as long as it does not disrupt players. 3. The use of mobile devices is prohibited on the common walkdecks, individual patios as well as in any area on the course that may disrupt play. XIII.12

13 E. Laptop/Tablet Policy 1. If the staff you have managing your tent/suite/facility would like to bring a laptop or tablet with them each day, you must contact your MSG representative to request an Approved Device Sticker. a. The sticker must be affixed to the device at all times. b. The device must remain inside your hospitality area throughout the day. The use of laptops/tablets is prohibited on the course. F. Bag Size Restrictions 1. No backpacks, bags, or cases larger than 6 H x 6 W x 6 D in their natural state will be permitted into the championship. This is approximately the size of a fanny pack. 2. Transparent/clear plastic bags no larger than 12 H x 12 W x 6 D are permitted into the championship. G. Corporate Bag Tag & ID Tag 1. Each company will receive one Bag Tag which will allow you to bring one oversized bag into the championship (no larger than a shoulder duffle bag). 2. The Bag Tag and a corresponding ID tag will be included in your ticket shipment. 3. ID tag must be labeled with your name and company and must be on the bag at all times. 4. The bag is still subject to search. 5. Disallowed items are not permitted with bag tag. 6. Laptops and tablets will be permitted in your oversized bag as long as an Approved Device sticker is affixed to the device. H. Disabled Services 1. If you have guests who are wheelchair-bound or oxygen-dependent, please let us know as soon as possible. We will do whatever we can to help facilitate their experience at the championship. 2. Disabled Services Committee provides limited multi-passenger golf carts for transportation throughout the course. 3. A limited supply of mobility scooters are available at the main admission gate for spectators who may have difficulty traversing the course. a. Scooters are available free of charge. b. Scooters cannot be reserved in advance of when they are needed. IX. Parking (Presentation time on Webinar: 1:34:44 1:54:28) A. General Spectator Parking Areas 1. Locations a. Hartwood Acres (Red Lot) ideal for those traveling from the north, west, or downtown Pittsburgh b. The Galleria at Pittsburgh Mills (Blue Lot) ideal for those traveling from the northeast, south and east 2. No special credential, pass or ticket is required to access general spectator parking or to ride the USGA shuttle to the championship. 3. USGA shuttles to and from the course from this area will run from 5:30am until approximately 2 hours after play concludes. 4. There is no fee to park in general spectator parking or to ride the USGA shuttle to the championship. 5. Guests parking in general spectator parking will be dropped off on the East Course in close proximity to the Main Entrance. 6. Maps and driving directions to general spectator parking will be included in the U.S. Open Spectator Guide and on the U.S. Open website ( 7. Vehicle size restriction a. Nothing larger than a 12-passenger van (i.e. Ford Econoliner or conversion van) will be permitted to park in either General Spectator Parking lot. b. The van length cannot exceed 19 long. 12-passenger van Conversion van XIII.13

14 B. VIP Parking 1. Locations a. Riverside Park - USGA Partner Village and Fox Hospitality i. VIP Parking (Lot L) will be located at Riverside Park. ii. Guests parking in this lot will be dropped off in the Presbyterian SeniorCare parking lot and enter the championship through a nearby admission gate located in close proximity to the practice range. b. Shriners Center - Specialty Option, Fownes Village & Palmer Suite Patrons i. VIP Parking (Lot P) will be located at Shriners Center. ii. Guests parking in this lot will be dropped off in the Presbyterian SeniorCare parking lot and enter the championship through a nearby admission gate located in close proximity to the practice range. c. East Course - Oakmont Village & Champions Pavilion Patrons i. VIP Parking (Lot S) will be located on the East Course within walking distance to the Main Entrance. ii. Guests parking in this area will go through a security check point specific only to those parking in Lot S. 2. USGA shuttles to and from the course from Riverside Park and from Shriners Center will run from 5:30am until approximately 2 hours after play concludes. 3. Vehicle Size Restrictions a. Nothing larger than a 12 passenger van (i.e. Ford Econoliner or conversion van) is permitted to park in any of the VIP parking areas b. The van length cannot exceed 19 long. 12-passenger van Conversion van 4. VIP Parking Hangtags a. Vehicles must display the appropriate VIP parking hangtag in order to access the area. b. VIP parking hangtags are included with your hospitality package and will be shipped with your tickets. i. The number of VIP parking hangtags specific to your hospitality package can be found on page VI.1 in the Hospitality Package Details section of the manual. There is no opportunity to purchase additional VIP parking passes. ii. VIP parking hangtags will be color-coded by day (same as the admission tickets) and will include a map and driving directions to that specific parking lot on the back of each hangtag. C. Private Corporate Shuttle Areas 1. Locations a. East Course Shuttle Depot i. Available to all specialty option, tent and weekly suite patrons who choose to operate a private shuttle service for their guests. ii. Guests dropped at the East Course Shuttle Depot will walk from this area to the Main Entrance. b. Shriners Center Shuttle Depot i. Available for any Fownes Village, USGA Partner Village, and Specialty Option patrons who prefer to have their guests dropped off on the west side of the course. ii. Guests shuttled to Shriners Center will then board a U.S. Open shuttle and be dropped off in the Presbyterian SeniorCare parking lot. XIII.14

15 c. Blue Lot Galleria at Pittsburgh Mills i. Any client is permitted to shuttle to this area in any size vehicle but you cannot stage your vehicle in the Blue Lot. ii. No special pass or placard is needed to access this area. iii. Guests dropped at the Blue Lot will be shuttled to the East Course on the regular general spectator shuttles. 2. Vehicles of any size can access either area but no vehicles will be able to stage for more than the 15 minute slot allotted to them. 3. A special placard must be displayed in the windshield of the shuttle vehicle in order to gain access to either area. a. Submit the Corporate Shuttle Form by April 15 th to request your placards and preferred shuttle times. b. Limit 2 placards per tent, weekly suite or specialty option. 4. You will be assigned a specific shuttle schedule and slip assignment. a. Companies will not be permitted to operate their shuttles more frequently than 90 minute intervals. b. Slip assignments and shuttle schedules will be communicated after April 15 th, once we receive everyone s shuttle request form. D. Taxi-Limo/Passenger Car Drop-off 1. Located at 10 th Street Elementary School. 2. No tags or passes are required to access this area. 3. Spectators will walk from this location to the entrance in the Presbyterian SeniorCare parking lot (approximately 6/10 mile). 4. Taxicabs will NOT be staged in this area. 5. Nothing larger than a 12-passenger van (i.e. Ford Econoliner or conversion van) will be allowed in this location. E. Vehicle Size Restrictions in Various Parking and Shuttle Areas Parking Area Sedan SUV 12-Passenger Van/ Conversion Van Sprinter Van Mini-Coach Coach Bus General Spectator Parking RED Lot Hartwood Acres No No No General Spectator Parking BLUE Lot Galleria at Pittsburgh Mills VIP Parking Fownes Village, Specialty & Suite Patrons Lot P Shriners Center VIP Parking Fox Hospitality & USGA Partners Lot L Riverside Park VIP Parking Oakmont Village & Champions Pavilion Lot S East Course Private Corporate Shuttle Depot All Tent, Specialty Option & Weekly Suite Patrons East Course & Shriners Taxi-Limo/Passenger Car Drop 10 th Street Elementary School (with Lot P hangtag) (with Lot L hangtag) (with Lot S hangtag) No to Stage (with shuttle placard) No to Park (with Lot P hangtag) (with Lot L hangtag) (with Lot S hangtag) No to Stage (with shuttle placard) No to Park (with Lot P hangtag) (with Lot L hangtag) (with Lot S hangtag) No to Stage (with shuttle placard) No to Park No to Park No to Park No to Park No No No No No No No No No No to Stage (with shuttle placard) No to Stage (with shuttle placard) No to Stage (with shuttle placard) No No No XIII.15

16 X. Miscellaneous (Presentation time on Webinar: 1:54:29-end) A. Walking Distances Drop-Off Area Walking Distance To Distance (in yards) Clubhouse 1,600 USGA Partner Village 1,750 Main Entrance Fownes Village 1,800 (on East Course) Fox Hospitality 1,300 Oakmont Village 283 Palmer Suites 1,400 Secondary Entrance (Presbyterian Senior Care Home Parking lot) Clubhouse 300 USGA Partner Village 140 Fownes Village 190 Fox Hospitality 390 Oakmont Village 1,790 Palmer Suites 506 B. Future U.S. Open Championships we encourage you to evaluate your needs and let us know as soon as possible if you would like to reserve a hospitality package at any of the upcoming locations U.S. Open Erin Hills Golf Course, Erin, WI a. Corporate Preview Day May 16, 2016, for companies interested in learning more about the available hospitality options. Contact your MSG representative if you or a regional representative from your company is interested in attending U.S. Open Shinnecock Hills, Southampton, NY a. Corporate Preview Day May 10, 2016, for companies interested in learning more about the available hospitality options. Contact your MSG representative if you or a regional representative from your company is interested in attending. Questions Asked During the March Update Session Q. Are there any restrictions regarding the color or size of the plastic bins that clients use to store items within their storage unit? A. No. Since these items will be loaded into your storage unit the week before the U.S. Open, the size and color of bins utilized to bring in your materials do not matter. Q. As a daily suite client, if we decide to bring in our merchandise on our specific day, does the bag have to be clear? A. No, since you will be given the appropriate bag tags for an oversized bag, the bag does not have to be clear. As long as you have the bag tags, you may bring in an oversized bag. Q. Are the walkways and patios of hospitality areas still open even though hospitality areas are closed during the Playoff round? A. No. All hospitality areas will be closed in the event of a Playoff. Q. Are guests required to have a hospitality ticket in order to gain access into a VIP Parking area? A. No. Guests may park in VIP Parking without a ticket as long as the vehicle has a VIP parking pass required for that specific area. Q. Where are Uber drivers permitted to pick-up or drop-off at the championship? A. Uber drivers may pick up and drop off at the Taxi-Limo area only. Q. Are we allowed to ship our gifts and giveaways to Oakmont? A. No. We suggest that you ship items to your hotel or a local branch office and then bring them with you on your assigned load-in day. XIII.16