Ongoing Training & Competency Assessment NPLQ 8

Transcription

1 Ongoing Training & Competency Assessment NPLQ 8

2 Third Edition February 2016 IQL UK Limited Acknowledgements Development Alex Blackwell Editorial Advisors Martin Symcox Keith Sach Ian Prosser IQL Programme Board Authors note Throughout the text the masculine includes the feminine (unless the context dictates otherwise) and vice versa. National Pool Lifeguard Qualification is a registered UK trade mark of the Royal Life Saving Society UK. Page 2 of 34 IQL Ongoing T&CA Edition 2

3 Royal Life Saving Society UK River House, High Street, Broom, Warwickshire, B50 4HN Tel: +44 (0) Fax: +44 (0) Web: For further information about this publication contact: IQL River House, High Street, Broom, Warwickshire, B50 4HN Tel: +44 (0) Fax: +44 (0) Web: Page 3 of 34 IQL Ongoing T&CA Edition 2

4 Contents Introduction [ p4-6 ] A. 6 session Ongoing Training and Competency Assessment Plan A1 A2 [p8-9 ] Comprehensive scheme of work detailing content for sessions 1-6 that meet the requirements in MHSISP (para 162) that include:- o o o The lifeguard, swimming pool and supervision CPR, AED and First Aid Intervention, Rescue and Emergency Action Plan B. Session Plans - B1 B2 B3 B4 B5 B6 [p10 22] Lesson plan for session s 1-6 giving comprehensive detail on how to deliver content linking with each facility s site specific Normal Operating Procedures and Emergency Action Plan. C. Incident matrix - [p23-24] Selection of early and later intervention incidents to be used in sessions 1, 3 and 5. Incidents include the use of the whole team i.e. Duty Manager, receptionist and plant engineers etc. Blank form to produce site specific matrix. D. Attendance registers - D1 D2 D3 D4 D5 D6 [p25 30] Register and competency record for lifeguards attending Ongoing T&C. E. Individual Ongoing Training and Competency Assessment Record [ p31 ] Individual Ongoing T&CA record for each member of staff who carries out lifeguard duties F. Produced automatically by T&CA online database G. Ongoing Training and Competency Assessment Managers Wall Chart [ p32 ] Wall chart for managers displaying Ongoing T&CA records for all staff who carry out lifeguard duties and National Pool Lifeguard Qualification expiry dates and date of induction completed. H. New starter and return to work Competency Assessment [p33] Lifeguard Competency Assessment sheet for any prospective new employee who holds a current NPLQ or for an employee who is returning to work after an absence greater than one month. Page 4 of 34 IQL Ongoing T&CA Edition 2

5 INTRODUCTION This Ongoing Training and Competency Assessment (T&CA) document for pool lifeguards is provided as part of IQL s service to Approved Training Centres. The majority of Approved Training Centres are both employers and pool operators. Edition 3 of the OT&CA document has been specifically written to encompass the core syllabus of the 8 th Edition of the RLSS UK National Pool Lifeguard Qualification (NPLQ) and replaces all previous editions in line with the new lifeguard manual (4 th edition 2012). 8 TH EDITION NATIONAL POOL LIFEGUARD QUALIFCATION The T&CA can also be used by pool operators as one method to ensure that all existing pool lifeguards are suitably trained and have been updated in the 8 th Edition of the NPLQ. Where a centre implements the T&CA for all lifeguards delivering sessions 1-6 (one session per month) in full all lifeguards will be 8 th compliant at the completion of the sixth session. TRAINING AND DELIVERY Where a leisure centre has a range of swimming pool types and features it is essential that training sessions are delivered across the range of pools utilising each pools features to ensure lifeguard competency is maintained across the range of pools. VERIFICATION OF LIFEGUARD COMPETENCE The T&CA content is designed so trainer assessors can verify competence of each lifeguard by the end of each session relating to the relevant content for each specific month. The trainer assessor signature on the register confirms lifeguards have met the required level of competence by the end of the training and competency assessment and:- The lifeguard has demonstrated the techniques programmed for the month to a level of competence that would enable them to pass the NPLQ The lifeguard has demonstrated their fitness ability to the required level of competence to pass the fitness elements of the NPLQ (timed swims) 2, 4 and 6 Through group questioning and incident training the lifeguard has demonstrated a level of competence and understanding in the site specific NOP and EAP Page 5 of 34 IQL Ongoing T&CA Edition 2

6 LEGAL DUTIES AND RESPONSIBILITIES The employer must comply with the requirements of the Health and Safety as Work Act 1974, in particular section 2 General duties of employers to their employees, section 3 General duties of employers and self-employed to persons other than their employees and section 9 Duty not to charge employees for things done or provided pursuant to certain specific requirements. An employer must also comply with the requirements the Management of Health and Safety at Work Regulations 1999 and in particular: Section 13 Capabilities and training (1) Every employer shall, in entrusting tasks to his employees, take into account their capabilities as regards health and safety. (2) Every employer shall ensure that his employees are provided with adequate health and safety training- (a) on their being recruited into the employers undertaking; and (b) on their being exposed to new or increased risks because of (i) (ii) (iii) (iv) their being transferred or given a change of responsibilities within the employer s undertaking, the introduction of new work equipment into or a change respecting work equipment already in use within the employer s undertaking, the introduction of new technology into the employer s undertaking, or the introduction of a new system of work into or a change respecting a system of work already in use within the employers undertaking. (3) The training referred to in paragraph (2) shall- (a) (b) (c) be repeated periodically where appropriate; be adapted to take account of any new or changed risks to the health and safety of the employees concerned; and take place during working hours. Manslaughter All involved in the operation, management and lifeguarding of swimming pools could potentially be subject to criminal charges in the event of an accident. Under the Health and Safety at Work Act 1974 (the HSWA), all pool owners and managers have general obligations to protect the public. However, it is not just pool owners and managers who are required to look out for the public. Responsibility for health and safety in swimming pools falls upon a wide range of people who have involvement with their management and operation; including local authorities, trusts, management contract companies, senior staff, and employees, such as lifeguards. It is not only individual lifeguards who may face prosecution for manslaughter if there is a death in a pool. All organisations need to consider their potential liabilities as corporations or similar bodies. The Corporate Manslaughter and Corporate Homicide Act 2007 (the Act), which came into force throughout the UK in April 2008, will make it easier for organisations to be prosecuted for manslaughter. The new law focuses on the notion of a management failure, shifting the emphasis from a negligent act by a single senior officer or manager, to focus on the adequacy of the organisation s arrangements and practices. Page 6 of 34 IQL Ongoing T&CA Edition 2

7 Managing Health and Safety in Swimming Pools, HSE, 2003 The pool operator should follow the guidance provided by the Health and Safety Executive (HSE) in seeking to comply with the law. This guidance is contained in the HSE s publication Managing Health and Safety in Swimming Pools (MHSISP). This resource is designed to assist the industry to meet the guidance and endorses the use by pool operators of using RLSS UK Pool Lifeguard Trainer Assessors. Trainer Assessors are called upon by employers to deliver Ongoing T&CA. This document is aimed at establishing and verifying competency by continual assessment by the Trainer Assessor throughout, so records focus solely on recording competence. MHSISP covers the importance of record keeping (paragraph 163). This document includes individual Ongoing T&CA records and a quick view manager s wall chart. All those lifeguarding whatever their employment status, e.g. full-time, part-time, casual or volunteer, must have the same monthly T&CA provision. This requirement also applies to every employee who undertakes the role of a lifeguard independently of the actual employee job title, e.g. Lifeguard, leisure assistant, recreation attendant, duty manager. Of the three key requirements of a lifeguard, that is: Qualification (MHSISP paragraph 161) Competency (MHSISP paragraph 159 & 162) Uniform (MHSISP paragraph 169) This document is intended to cover the second of these, i.e. Competency ; the 8 th Edition of the National Pool Lifeguard Qualification (NPLQ) meets the first requirement, i.e. Qualification. During Ongoing T&CA sessions, the objective is for lifeguards to demonstrate competence. No record is required until competence is demonstrated. If there is any lack of competence, further training should be provided until competence is achieved. If it simply cannot be achieved, the employee should not continue poolside duties until the required competence is demonstrated. The content of this document is driven by MHSISP (paragraph 162). The following assumptions are made with the Ongoing T&CA plan:- Lifeguards are equipped, when responsible for an area of the pool, with a torpedo buoy (or suitable rescue aid) and whistle Ongoing T&CA is arranged in a two hour period with each session delivered in full Facilities are available for one hour dry-side and one hour pool for each T&CA monthly session Ongoing Training and Renewal of the RLSS UK National Pool Lifeguard Qualification It is important to differentiate between the pool operator s responsibility to provide ongoing training to ensure employees remain competent and the renewal criteria for the RLSS UK National Pool Lifeguard Qualification. Just because an employee has met the renewal criteria to be re assessed this does not negate the need (or assume the employer has met their duty under the law) for an employer to continue to provide Ongoing Training and Competency Assessment for Pool Lifeguards. Page 7 of 34 IQL Ongoing T&CA Edition 2

8 A1 6 session Ongoing Training and Competency Assessment plan 2 hours contact time The Lifeguard, Swimming Pool and Supervision (20 min) CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and Emergency Action Plan (1 hour) (1) Jan July Role of the Lifeguard. Accountability and Overview of Health and Safety as it applies to lifeguarding 1.2 Maintaining Standards Uniform, Equipment and Jewellery Customer Care 1.0 Priorities of Casualty Management 1.2 Turning a Casualty onto the Back 1.3 Managing Regurgitation of Stomach Contents 1.4 Recovery Position CPR Adult, Child and Infant 3.0 Priorities of First Aid 3.3 Hygiene Procedures and Importance 3.4 Needles and Sharps 3.5 History, Symptoms and Signs 3.10 Heart Attack 3.11 Shock 1.1 Putting the Casualty First 1.2 Teamwork 1.3 Identifying an Emergency 1.4 Types of Casualty 1.5 Lifeguard Entries Proactive (early intervention) and reactive incidents (20 min) (2) Choking Breathing Problems 1.6 Personal Safety during Rescue Feb Aug 1.9 Other Policies and Procedures 2.6 Risk Assessment 2.8 Features and Hazards in a Pool Environment 1.6 Cardiac Arrest 1.7 Principles of Airway Management More than One Rescuer and CPR 3.13 Dressings and Bandages 3.14 Bleeding 3.15 Burns and Scalds Defensive Block with Torpedo Buoy General Principles of Escape Separating Multiple Casualties 1.7 Rescue Equipment Premises and utilities Task and activities People hazards AED (Tick if covered: ) Fitness, skills and team work (20 min) (3) 1.12 Drowning and CPR 3.16 Electric Shock Rescue Breathing in the Water Mar Sept 2.11 Supervision of Specialist Activities and Equipment 3.1 Early Intervention and Accident Prevention Feedback on site specific accidents and near misses CPR Adult, Child and Infant 1.12 Drowning and CPR 1.8 Lone Rescuer and CPR (point 5B) 3.17 Fractures 3.18 Slings 3.19 Dislocation 2.1 Recognising a Potential Spinal Injury 2.2 Principles of Casualty Management 2.4 Rescue Techniques (spinal) Vice Grip turn trawl / Head splint into stabilisation and Recovery onto Poolside Tick if covered: Rescue Board PXB N/A Proactive (early intervention) and reactive incidents (20 min) Page 8 of 34 IQL Ongoing T&CA Edition 2

9 A2 6 session Ongoing Training and Competency Assessment plan 2 hours contact time The Lifeguard, Swimming Pool and Supervision (20 min) CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and Emergency Action Plan (1 hour) (4) Choking 3.20 Sprains and Strains 1.8 Types of Rescue Apr Oct :20 Scanning System 3.3 Programmed and UnProgrammed Session Lifeguard Zones 3.5 Scanning More than One Rescuer and CPR AED (Tick if covered: ) 3.21Cramp 3.22 Head Injuries 3.23 Eye Injuries 3.24 Dental Injuries Poolside Based Rescues In-Water Rescues Special Equipment Rescues Contact Tows Support Tows Fitness, skills and team work (20 min) (5) 1.14 Problems with CPR 3.25 Fainting 1.9 Rescue Skills May Nov 3.6 Maintaining Concentration 3.7 Lifeguard Numbers and Positions Tracheostomies Regurgitation Air in Stomach Broken Ribs Chest Does Not Rise CPR Adult, Child and Infant 3.26 Stroke 3.27 Poisoning Drug, Alcohol and Gases 3.28 Insect Bites and Stings 3.29 Diabetes Turning Unconscious Casualty on the Surface of the Pool Recovering Submerged Casualties Feet First Surface Dive Head First Surface Dive Deep Dive and Rescue Swimming Underwater Rescuing Multiple Casualties Proactive (early intervention) and reactive incidents (20 min) (6) June Dec 3.8 Visibility Lifeguard Rotation and High Chair Safety 3.14 Communication on Poolside CPR and Injury to the Spine More than One Rescuer and CPR AED (Tick if covered: ) 3.30 Seizures 3.31 Heat and Cold Injuries 3.32 Secondary Survey 3.33 Checking Pulse to Monitor Casualty 3.35 After the Accident 1.10 / Casualty Recovery and Exits from the Water 1.11 Rescue Pathway 2.4 Rescue Techniques (spinal) Vice Grip turn trawl / Head splint into stabilisation and Recovery onto Poolside Tick if covered: Rescue Board PXB N/A Fitness, skills and team work (20 min) Page 9 of 34 IQL Ongoing T&CA Edition 2

10 B1 8 th Edition National Pool Lifeguard Training Programme Training Session Plan [dry] 1 Jan / July Trainer s Name: Date: Venue: Time: Equipment: Topic/subject: Trainer Information and teaching points: Method/equip: Refresh lifeguards in site specific NOP 3.10 Maximum Pool User Loads Refresh lifeguards in site specific EAP 3.2 Overcrowding 3.3 Disorderly Behaviour Refresh lifeguards in site specific standards and procedures Role of the Lifeguard Accountability Overview of the Health and Safety Law as it Applies to Lifeguarding Maintaining Standards Uniform, Equipment and Jewellery Customer Care Whilst Maintaining Supervision Customer Perception Poor and Unprofessional Lifeguarding Cover recent site specific complaints giving updates of resolution and any improvements made to systems and procedures to prevent reoccurrence Link with site specific EAP Priorities of Casualty Management Turning a Casualty onto the Back Managing Regurgitation of Stomach Contents Recovery Position CPR Adult, Child and Infant Include use of pocket mask Link with site specific EAP Priorities of First Aid Hygiene Procedures and Importance Needles and Sharps History, Symptoms and Signs Heart Attack Shock Page 10 of 34 IQL Ongoing T&CA Edition 2

11 Link with site specific EAP Putting the Casualty First Teamwork Identifying an Emergency Types of Casualty Responsive Casualties Weak and / or Tired Swimmer with Minor Injury or Medical Emergency Unresponsive Casualties Swimmer with a Medical Emergency Unconscious Casualty Lifeguard Entries Slide in Entries Step or Walk-in Entry Straddle Entry Shallow Dive Diving with a Torpedo Buoy 1.5 Cover safe diving and site specific diving rules Throw the buoy as you dive (slightly to your side) ensuring it cannot catch or snag on the pool edge or side as you dive Proactive (early intervention) and reactive incidents (20 min) Select incidents from matrix and record on register to be transferred to online database Session evaluation: Page 11 of 34 IQL Ongoing T&CA Edition 2

12 B2 8 th Edition National Pool Lifeguard Training Programme Training Session Plan [dry] 2 Feb / Aug Trainer s Name: Date: Venue: Time: Equipment: Topic/subject Trainer information and teaching points Method/equip Refresh lifeguards in site specific NOP Potential risk an appreciation of the main hazards and of users particularly at risk. Link with hazard types and risk assessment Systems of work - including lines of call out and supervision, call out procedures, work rotation and maximum poolside working times. Refresh lifeguards in site specific EAP 3.4 Lost child Link with people hazards 3.5 Lack of water clarity Other Policies and Procedures Safeguarding Refresh lifeguards in site specific systems and procedures Risk Assessment Equality and Diversity Post traumatic Stress Disorder Features and Hazards in a Pool Environment Premises and utilities People hazards Task and activities Cover site specific features and hazards for each category Cover site specific child admission policy and procedures Link with site specific EAP Choking Cardiac Arrest Principles of Airway Management More than One Rescuer and CPR AED (where available) Include use of pocket mask Link with site specific EAP Breathing Problems Asthma Anaphylactic Shock Hyperventilation Dressings and Bandages Bleeding Burns and Scalds Page 12 of 34 IQL Ongoing T&CA Edition 2

13 Personal Safety During Rescue 1.6 Defensive Block General Principles of Escape Separating Multiple Casualties Rescue Equipment Cover site specific rescue equipment Fitness, skills and team work (20 min) Adapt for length and shape of pool as required Conscious casualty - 20m swim & 20m tow (with torpedo buoy where available), stirrup lift out & demonstrate treatment for heart attack 20m swim & 10m tow with unconscious casualty, assisted lift, turn from front to back, primary assessment into adult or child CPR Torpedo buoy or extended arm tow relay 1. Sprint relay 2. Sprint relay aiming to beat previous time Or 1 length swim from shallow to deep followed by vice grip turn and trawl 1 length from deep to shallow 6 x 1 length sprints with 1 minute interval between each length Session evaluation: Page 13 of 34 IQL Ongoing T&CA Edition 2

14 B3 8 th Edition National Pool Lifeguard Training Programme Training Session Plan [dry] 3 Mar / Sep Trainer s Name: Date: Venue: Time: Equipment: Topic/subject: Trainer Information and teaching points: Method/equip: Refresh lifeguards in site specific NOP 2.9 Detailed work instructions including pool cleaning procedures, safe setting up and checking of equipment, diving procedures and setting up the pool for galas. First aid supplies and training, including equipment required, its location, arrangements for checking it, first aiders, first aid training and disposal of sharps. Refresh lifeguards in site specific EAP 3.6 Fire and evacuation procedures 3.7 Bomb threat Supervision of Specialist Activities and Equipment Early Intervention and Accident Prevention Feedback on Site Specific Accidents and Near Misses 2.11 Cover site specific specialist activities and equipment 3.1 Cover site specific intervention and accident prevention systems and procedures Cover recent accidents / near misses and trends identified Link with site specific EAP CPR Adult, Child and Infant Drowning and CPR Lone Rescuer and CPR Include use of pocket mask Point 5B Link with site specific EAP Electric Shock Fractures Slings Dislocation Link with site specific EAP Rescue Breathing in the Water Recognising a Potential Spinal Injury Principles of Casualty Management Rescue Techniques (spinal) Vice Grip Turn Trawl, Stabilisation and Recovery onto Poolside with / without Rescue Board with Rescue Board and or PXB where available Page 14 of 34 IQL Ongoing T&CA Edition 2

15 Proactive (early intervention) and reactive incidents (20 min) Select incidents from matrix and record on register to be transferred to online database Session evaluation: Page 15 of 34 IQL Ongoing T&CA Edition 2

16 B4 8 th Edition National Pool Lifeguard Training Programme Training Session Plan [dry] 4 Apr / Oct Trainer s Name: Date: Venue: Time: Equipment: Topic/subject: Trainer Information and teaching points: Method/equip: Refresh lifeguards in site specific NOP 2.1 Details of the pool(s) dimensions and depths, features and equipment and plan of the building. The plan of the building may include positions of pool alarms, evacuation and fire alarms, emergency exit routes and any other relevant information Lifeguards duties and responsibilities and special supervision requirements for equipment, etc; lifeguard training; and numbers of lifeguards for particular activities. Refresh lifeguards in site specific EAP 3.8 Lighting failure 3.9 Structural component or equipment failure 10:20 Scanning System 3.2 Programmed and Unprogrammed Session Lifeguard Zones Shared Zones Individual Zones Zone Cards Scanning 3.3 Cover site specific programmed and un programmed sessions 3.4 Cover site specific zones Cover site specific zones cards and location 3.5 Cover site specific scanning patterns Link with site specific EAP More than One Rescuer and CPR AED (where available) Choking Include use of pocket mask Link with site specific EAP Sprains and Strains Cramp Head Injuries Eye Injuries Dental Injuries Page 16 of 34 IQL Ongoing T&CA Edition 2

17 Types of Rescue Poolside B ased Shout and Signal Reaching and Throwing Rescues Torpedo Buoy In water Wading Rescues with Torpedo buoy Non Contact Tow with a Torpedo Buoy Special Equipment Rescue Without a Torpedo Buoy Reaching Poles Throw Bags Types of Rescue Contact Tows Extended Arm Tow Support Tows Arm Support Hip Support Under Shoulder Support Fitness, skills and team work (20 min) Adapt for length and shape of pool as required Slide in shallow end and wade as fast as you can until you are out of your depth then turn and wade back Slide in and wade until out of depth then swim to casualty 20m away then use support tow for 5m to end of pool x 3 (demonstrating different support tow) 100m swim with 30 seconds rest in between each 100m. Complete as many as possible in 10 minutes/for 10 minutes. Alternate each 100m with swimming on their front and side stroke Or Slide in shallow end and swim out to two casualties. Double tow both casualties back. All three swim back out ten metres for next lifeguard to tow two casualties back, complete until each lifeguard has towed (torpedo buoy to be used where available) then 100m swim 30 sec rest 75m swim 30 sec rest 50m swim 30 sec rest 25m swim stop Page 17 of 34 IQL Ongoing T&CA Edition 2

18 Session evaluation: Page 18 of 34 IQL Ongoing T&CA Edition 2

19 B5 8 th Edition National Pool Lifeguard Training Programme Training Session Plan [dry] 5 May / Nov Trainer s Name: Date: Venue: Time: Equipment: Topic/subject: Trainer Information and teaching points: Method/equip: Refresh lifeguards in site specific NOP Dealing with the public arrangements for communicating safety messages to customers, customer care, poolside rules for the public and for lifeguards, controlling access Operational systems controlling access to the pool or pools intended to be out of use including the safe use of pool covers. Refresh lifeguards in site specific EAP 3.12 Discovery of a casualty in the water (including entrapment) 3.11 Serious injury to a member of the public Maintaining Concentration Lifeguard Numbers and Positions Cover site specific lifeguard numbers and positions Link with site specific EAP Problems with CPR Tracheostomies Regurgitation Air in Stomach Broken Ribs Chest Does Not Rise CPR Adult, Child and Infant Include use of pocket mask Link with site specific EAP Fainting Stroke Poisoning Drug, Alcohol and Gases Insect Bites and Stings Diabetes Page 19 of 34 IQL Ongoing T&CA Edition 2

20 Link with site specific EAP Rescue Skills Turning Unconscious Casualty on the Surface of the Pool Recovering Submerged Casualties Feet First Surface Dive Head First Surface Dive Deep Dive and Rescue Swimming Underwater Rescuing Multiple Casualties Proactive (early intervention) and reactive incidents (20 min) Select incidents from matrix and record on register to be transferred to online database Session evaluation: Page 20 of 34 IQL Ongoing T&CA Edition 2

21 B6 8 th Edition National Pool Lifeguard Training Programme Training Session Plan [dry] 6 Jun / Dec Trainer s Name: Date: Venue: Time: Equipment: Topic/subject: Trainer Information and teaching points: Method/equip: Refresh lifeguards in site specific NOP 3.15 Details of alarm systems and emergency equipment, maintenance arrangements all alarm systems and emergency equipment provided, including operation, location, action to be taken on hearing the alarm, testing arrangements and maintenance Refresh lifeguards in site specific EAP 3.10 Toxic gas emission or chemical spill 3.13 Faecal, blood or vomit pool water contamination Visibility Lifeguard Rotation and High Chair Safety Communication on Poolside Whistle Verbal Hand Signals 3.8 Cover site specific procedures is ability to view the pool is compromised Cover site specific rotation procedures and high chair safety 3.14 Cover site specific poolside communication Link with details of alarm systems and emergency equipment under NOP / EAP Link with site specific EAP CPR and Injury to the Spine Airway Management and CPR Managing Regurgitation of Stomach Contents More than One Rescuer and CPR AED (where available) This element can be completed on poolside This element can be completed on poolside Include use of pocket mask Link with site specific EAP Seizures Heat and Cold Injuries Secondary Survey Checking Pulse to Monitor Casualty After the Accident Cover site specific procedures Page 21 of 34 IQL Ongoing T&CA Edition 2

22 Link with site specific EAP Casualty Recovery and Exits from the Water Rescue from Beach or Shallow Water Area only cover if you have beach / shallow water area Assisted Walk Out Pull Ashore Stirrup Lift Assisted Lift Rescue Pathway Rescue Techniques (spinal) Vice Grip turn trawl / Head splint into stabilisation and Recovery onto Poolside with Rescue Board and or PXB where available Fitness, skills and team work (20 min) Adapt for length and shape of pool as required Swim 20m surface dive to deepest part of pool then tow unconscious casualty back 20m demonstrate rescue breathing in the water then 25m sprint swim 50m moderate swim 75m easy swim 50m moderate swim 25m sprint swim Or Swim 20m then support tow 5m to end of pool x 3 (demonstrating each support tow) then 4 x 75m as 50m moderate swim 25m sprint 30 sec rest between each 75m Session evaluation: Page 22 of 34 IQL Ongoing T&CA Edition 2

23 Incident matrix - examples Early intervention No. Later intervention No. Customers play fighting in boisterous manner (clash of heads to occur if not managed) 1 Casualty panics and requires reach rescue close to side of pool 13 Adult in pool hyperventilates to swim under water (if not stopped on second underwater swim, casualty becomes unconscious in the water) Customer feels wheezy and tells lifeguard they are asthmatic (develops to unconscious casualty if treatment not appropriate) 2 Casualty suffers chest pain and requires rescuing (in or out of the water) then they go unconscious 3 Evacuation alarm is activated for the building two customers do not want to leave the pool Weak swimmer gutter crawling from shallow end to deep water (if not stopped swimmer panics and requires rescuing) 4 Swimmer falls off play mat, panics and requires rescuing 16 An apparently inebriated swimmer tries to enter the water. If not stopped they get into difficulty when out of depth Customer complaint (specified by the trainer) if dealt with properly customer calms down etc 5 Adult lane swimmers collide causing one to have facial injury and the other an arm injury. Both require rescuing 6 Swimmer has a medical emergency in the water and requires rescuing (seizure, stroke, asthma attack or heart attack) Under 8 child observed to be alone on poolside without supervising parent or adult 7 Swimmer approaches lifeguard on poolside saying they feel unwell (injury or medical condition to be specified by the trainer) 19 Under 8 child observed to be alone in water without supervising parent or adult 8 Adult approaches lifeguard saying they can t find their daughter (5 years old) 20 Swimmer is boisterous on poolside and indicates that they are going to enter the water dangerously 9 Incident in changing area lifeguard / cleaner mixes chemicals causing reaction. Couple of customers come out coughing and eyes watering 21 Pool bystander is seen to be looking into the pool with a concerned expression on face. 10 Casualty jumps in and injures lower back and requires rescue. Casualty s face down in the water. 22 Swimmer not following lane swim signage (collision to occur if intervention does not occur) Swimmer reports to lifeguard what is interpreted as inappropriate sexual behaviour by another person 11 Swimming instructor becomes unwell with chest pains and collapses on poolside class require supervising 12 Swimmer feels unwell and confused showing symptoms of a stroke. Casualty requires treatment After each incident evaluate and discuss reasons for action and why Use the whole team Duty manager, supervisor, reception staff etc Whistles must be used throughout incidents Use actual alarm system where possible First aid equipment is required follow treatment of casualties through to accident form completion Some incidents should take place while the pool is in use with prior warning to bathers that lifeguard training is taking place C Page 23 of 34 IQL Ongoing T&CA Edition 2

24 Incident matrix Insert site specific incidents Centre: Early intervention No. Later intervention No After each incident evaluate and discuss reasons for action and why Use the whole team Duty manager, supervisor, reception staff etc Whistles must be used throughout incidents Use actual alarm system where possible First aid equipment is required follow treatment of casualties through to accident form completion Some incidents should take place while the pool is in use with prior warning to bathers that lifeguard training is taking place C Page 24 of 34 IQL Ongoing T&CA Edition 2

25 Centre: Date: Time: Trainer Assessor: TA number: Session (1) The Lifeguard, Swimming Pool and Supervision (20 min) CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and EAP (1 hour) D1 Jan July Role of the Lifeguard. Accountability and Overview of Health and Safety as it applies to lifeguarding 1.2 Maintaining Standards Uniform, Equipment and Jewellery Customer Care 1.0 Priorities of Casualty Management 1.2 Turning a Casualty onto the Back 1.3 Managing Regurgitation of Stomach Contents 1.4 Recovery Position CPR Adult, Child and Infant 3.0 Priorities of First Aid 3.3 Hygiene Procedures and Importance 3.4 Needles and Sharps 3.5 History, Symptoms and Signs 3.10 Heart Attack 3.11 Shock 1.2 Putting the Casualty First 1.2 Teamwork 1.3 Identifying an Emergency 1.4 Types of Casualty 1.5 Lifeguard Entries Proactive (early intervention) and reactive incidents (20 min) Forename Surname Lifeguard signature confirming attendance Incident reference TA signature confirming competence Transferred to IQL Ongoing T&CA web database: dd / mm / yyyy Register must be kept for permanent records Page 25 of 34 IQL Ongoing T&CA Edition 2

26 Centre: Date: Time: Trainer Assessor: TA number: Session (2) The Lifeguard, Swimming Pool and Supervision (20 min) CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and EAP (1 hour) D2 1.9 Other Policies and Procedures Choking 1.6 Cardiac Arrest Breathing Problems 3.13 Dressings and Bandages 1.6 Personal Safety during Rescue Defensive Block with Torpedo Buoy Feb Aug 2.6 Risk Assessment 2.8 Features and Hazards in a Pool Environment Premises and utilities Task and activities People hazards 1.7 Principles of Airway Management More than One Rescuer and CPR AED (Tick if covered: ) 3.14 Bleeding 3.15 Burns and Scalds General Principles of Escape Separating Multiple Casualties 1.7 Rescue Equipment Fitness, skills and team work (20 min) Forename Surname Lifeguard signature confirming attendance Incident reference TA signature confirming competence Transferred to IQL Ongoing T&CA web database: dd / mm / yyyy Register must be kept for permanent records Page 26 of 34 IQL Ongoing T&CA Edition 2

27 Centre: Date: Time: Trainer Assessor: TA number: Session (3) The Lifeguard, Swimming Pool and Supervision (20 min) CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and EAP (1 hour) D3 Mar Sept 2.11 Supervision of Specialist Activities and Equipment 3.1 Early Intervention and Accident Prevention Feedback on site specific accidents and near misses 1.12 Drowning and CPR CPR Adult, Child and Infant 1.12 Drowning and CPR 1.8 Lone Rescuer and CPR (point 5B) 3.16 Electric Shock 3.17 Fractures 3.18 Slings 3.19 Dislocation Rescue Breathing in the Water 2.1 Recognising a Potential Spinal Injury 2.2 Principles of Casualty Management 2.4 Rescue Techniques (spinal) Vice Grip turn trawl / Head splint into stabilisation and Recovery onto Poolside Tick if covered: Rescue Board PXB N/A Proactive (early intervention) and reactive incidents (20 min) Forename Surname Lifeguard signature confirming attendance Incident reference TA signature confirming competence Transferred to IQL Ongoing T&CA web database: dd / mm / yyyy Register must be kept for permanent records Page 27 of 34 IQL Ongoing T&CA Edition 2

28 Centre: Date: Time: Trainer Assessor: TA number: Session (4) The Lifeguard, Swimming Pool and Supervision (20 min) CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and EAP (1 hour) D4 Apr Oct :20 Scanning System 3.3 Programmed and UnProgrammed Session Lifeguard Zones 3.5 Scanning Choking More than One Rescuer and CPR AED (Tick if covered: ) 3.20 Sprains and Strains 3.21Cramp 3.22 Head Injuries 3.23 Eye Injuries 3.24 Dental Injuries 1.8 Types of Rescue Poolside Based Rescues In-Water Rescues Special Equipment Rescues Contact Tows Support Tows Fitness, skills and team work (20 min) Forename Surname Lifeguard signature confirming attendance Incident reference TA signature confirming competence Transferred to IQL Ongoing T&CA web database: dd / mm / yyyy Register must be kept for permanent records Page 28 of 34 IQL Ongoing T&CA Edition 2

29 Centre: Date: Time: Trainer Assessor: TA number: Session (5) The Lifeguard, Swimming Pool and Supervision (20 min) CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and EAP (1 hour) D5 May Nov 3.6 Maintaining Concentration 3.7 Lifeguard Numbers and Positions 1.14 Problems with CPR Tracheostomies Regurgitation Air in Stomach Broken Ribs Chest Does Not Rise CPR Adult, Child and Infant 3.25 Fainting 3.26 Stroke 3.27 Poisoning Drug, Alcohol and Gases 3.28 Insect Bites and Stings 3.29 Diabetes 1.9 Rescue Skills Turning Unconscious Casualty on the Surface of the Pool Recovering Submerged Casualties Feet First Surface Dive Head First Surface Dive Deep Dive and Rescue Swimming Underwater Rescuing Multiple Casualties Proactive (early intervention) and reactive incidents (20 min) Forename Surname Lifeguard signature confirming attendance Incident reference TA signature confirming competence Page 29 of 34 IQL Ongoing T&CA Edition 2

30 Transferred to IQL Ongoing T&CA web database: dd / mm / yyyy Register must be kept for permanent records Centre: Date: Time: Trainer Assessor: TA number: Session (6) The Lifeguard, Swimming Pool and Supervision (20 min) CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and EAP (1 hour) D6 Jun Dec 3.8 Visibility Lifeguard Rotation and High Chair Safety 3.14 Communication on Poolside CPR and Injury to the Spine More than One Rescuer and CPR AED (Tick if covered: ) 3.30 Seizures 3.31 Heat and Cold Injuries 3.32 Secondary Survey 3.33 Checking Pulse to Monitor Casualty 3.35 After the Accident 1.10 / Casualty Recovery and Exits from the Water 1.11 Rescue Pathway 2.4 Rescue Techniques (spinal) Vice Grip turn trawl / Head splint into stabilisation and Recovery onto Poolside Tick if covered: Rescue Board PXB N/A Fitness, skills and team work (20 min) Forename Surname Lifeguard signature confirming attendance Incident reference TA signature confirming competence Page 30 of 34 IQL Ongoing T&CA Edition 2

31 Transferred to IQL Ongoing T&CA web database: dd / mm / yyyy Register must be kept for permanent records Individual Ongoing Training and Competency Assessment Record Lifeguard Surname First Name E NPLQ Expiry Date (dd/mm/yyyy) Society Number Session TA Number TA Name Date Incident Matrix reference 1 Jan 3 / Jan / 20 2 Feb 3 / Feb / 20 3 Mar 3 / Mar / 20 4 Apr 3 / Apr / 20 5 May 3 / May / 20 6 Jun 3 / Jun/ 20 1 Jul 3 / Jul / 20 2 Aug 3 / Aug / 20 3 Sept 3 / Sep / 20 4 Oct 3 / Oct / 20 5 Nov 3 / Nov / 20 6 Dec 3 / Dec / 20 The lifeguard has been verified as competent and has been able to demonstrate the following:- the techniques programmed for the month to a level of competence that would enable them to pass the NPLQ their fitness ability to the required level of competence to pass the fitness elements of the NPLQ (timed swims) 2, 4 and 6 through group questioning and incident training the lifeguard has demonstrated a level of competence and understanding in the site specific NOP and EAP Page 31 of 34 IQL Ongoing T&CA Edition 2

32 Ongoing T&CA Wall Chart - Competency demonstrated on date shown / given F Site: Year: 20 Lifeguard Details NPLQ Date on which competency satisfactorily demonstrated No Surname Forename Induction completed (dd/mm/yy) Exp Date (dd/mm/yy) Jan Session 1 Feb Session 2 March Session 3 April Session 4 May Session 5 June Session 6 July Session 1 Aug Session 2 Sept Session 3 Oct Session 4 Nov Session 5 Dec Session 6 Page 32 of 34 IQL Ongoing T&CA Edition 2

33 Lifeguard Competency Assessment - for new employees and employees returning to work after absence in excess of one month Surname: Forename: NPLQ Expiry (dd/mm/yyyy): G Competency assessed Competency demonstrated 1 Swim 100 metres on front and then on back Y / N 2 Tread water in deep water for 30 seconds then climb out of the pool unaided without using steps or ladder Y / N 3 Contact rescue deep water Rescue a casualty over a distance of 5 metres to a point of safety hip support tow under shoulder support tow arm support tow Y / N 4 20 metres swim & 20 metres tow, casualty in deep water, torpedo buoy used where available. No more than 65 seconds from GO to touch or secure standing position at the end of the tow Y / N 5 20 metres swim, 10 metres tow, unconscious casualty in deep water. No more than 45 seconds from GO to touch or secure standing position at the end of the tow Y / N 6 SCIM deep water rescue Vice grip roll and trawl from the deepest part of the pool to support standing in shallow water. If only shallow water is available then demonstrate head splint Y / N as depth permits 7 Demonstrate an effective head splint technique as dictated by the depth of the water Y / N 8 Demonstrate the recovery of a casualty who is lying on the bottom of the deepest part of the pool. At the point of support remove casualty from the water with trained support OR demonstrate supported rescue breathing in the water until assistance arrives Y / N 9 Demonstrate adult CPR for 2 minutes with pocket mask (drowning casualty). This element can be completed directly after section 8 Y / N 10 Demonstrate child or infant CPR for 2 minutes Y / N 11 Demonstrate treatment for a bleed (insert area injured) Y / N 12 Demonstrate treatment for a fracture (insert area injured) Y / N 13 Demonstrate a range of knowledge and understanding of a range of first aid conditions by satisfactorily answering three questions (record questions below) Y / N Demonstrate a sound knowledge of the principles of pool lifeguarding by satisfactorily answering three questions (record questions below) Y / N 3. Trainer Assessor name: TA signature confirming competence: TA number: Date (dd/mm/yyyy): Page 33 of 34 IQL Ongoing T&CA Edition 2

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