VISITING VICARAGE ROAD HOME SUPPORTERS GUIDE 2018/19

Transcription

1 VISITING VICARAGE ROAD HOME SUPPORTERS GUIDE 2018/19

2 WELCOME TO VICARAGE ROAD THE HOME OF WATFORD FOOTBALL CLUB Thank you for choosing to come and watch Watford FC. We are keen that your visit to Vicarage Road will be as enjoyable as possible, so we have put together this guide to give you all the information we think you might need. You ll find details on tickets, transport and parking, as well as a Vicarage Road Stadium plan, information on the Junior Hornets (for children aged 0-15 years), where you can get your hands on the matchday programme, official club merchandise and much more. So as you prepare to cheer on the Golden Boys, please browse the information in this guide and feel free to get in touch using the contact details at the back should you have any further questions.

3 ORDERING YOUR TICKETS SO YOU WANT TO BOOK TICKETS TO WATCH WATFORD FC AT VICARAGE ROAD? WELL, THE PROCESS COULDN T BE EASIER. TICKETS CAN BE PURCHASED ONLINE, AND OCCASIONALLY OVER THE PHONE OR IN PERSON AT THE TICKET OFFICE LOCATED BENEATH THE ROOKERY STAND AT THE BOTTOM OF OCCUPATION ROAD. MATCH-BY-MATCH PRICES AND SELLING ARRANGEMENTS CAN BE FOUND BY VISITING WATFORDFC.COM. P P ONLINE Log onto watfordfctickets.co.uk to browse fixtures and buy tickets watfordfc. Earliest access to tickets will be given to fans who ve attended regular home matches over recent seasons. Please visit watfordfc.com for full details. P OVER THE PHONE Tickets will occasionally be available to purchase via the Ticket Office Hotline on , however buying online is the club s recommended route. P DELIVERY AND COLLECTION Your tickets will be posted out to you, or they will be made available for collection on the matchday (at the collection point situated directly next to the Ticket Office) if you are placing your order after the Wednesday prior to a Saturday fixture, or after the Thursday prior to a midweek home match. If collecting tickets on a matchday, please arrive early to avoid possible queues. IN PERSON Subject to availability, tickets for home matches can be purchased on the day of the game by visiting the Ticket Office. Availability will be advertised at watfordfc. com and through the club s social media channels. The ticket office is open from 9am through to kick-off for 3pm Saturday matches, and for all other home games opening times can be found by visiting watfordfc.com.

4 G E T T I N G T O V I C A R A G E R O A D BY TRAIN AND TUBE The nearest station is Watford High Street, a 10-minute walk away from the ground. Watford Junction train station is about a 20-minute walk. Watford also has its own London Underground tube station, which is on the Metropolitan Line and is situated just under one mile from Vicarage Road. PARKING There is no parking available for fans at the ground and street parking is restricted for local residents with matchday permits. Watford General Hospital ensure that their security and parking staff monitor the entrances to the hospital carparks to prevent supporters from parking on-site. Watford town centre has several car parks, the easiest of which for access to Vicarage Road is Church Car Park (WD18 0JD) on the inside of the ring-road, opposite the turn-off into Vicarage Road. All town centre car parks are within a 10-minute walk of Vicarage Road. There is also additional car parking in the Town Centre at Royalty House (WD18 0BW). Other possibilities are Watford Grammar School for Girls (WD18 0AE), and Fishers Industrial Estate off Wiggenhall Road (WD18 0FN). BY CAR The clubs postcode is WD18 0ER. From the North Join the M25 and follow until Junction 20. Exit and follow signs for Hempstead Road, follow Hempstead Road into central Watford. Follow the large roundabout system at the end of Hempstead Road and exit towards Rickmansworth A412. Follow this road for 1/4 mile and turn left at the end of the underpass. Go through two traffic lights and turn left into The Hornets at the East end of Vicarage Road. From the South Join the M25 and follow until Junction 18. Exit via the slip road, which goes up to a bridge going across the motorway, then turn left towards Rickmansworth. Head down into Rickmansworth until you arrive at a large roundabout near Rickmansworth BR station. Turn left here along the A412 towards Watford. Follow signs into Croxley Green. Continue straight over at the two roundabouts past Croxley, then take the fifth right exit on to Harwood Road. Continue straight down, heading straight over the traffic lights, until you come to the end of the road. At the end turn left and you will now be on Vicarage Road, continue for a few hundred metres and you will see the ground on your right hand side.

5 STADIUM WAY THE ROOKERY STAND TURNSTILES MATCHDAY TICKET OFFICE MATCHDAY RECEPTION PRE-BOOKED TICKET COLLECTIONS MATCHDAY OFFICE SOUTH WEST HOSPITALITY TURNSTILES RS4 RS8 RS3 RS7 RS2 RS6 RS1 RS5 THE GALLERY THE VIEW TV STUDIO 1 NO ACCESS BETWEEN UGT & ROOKERY STANDS OCCUPATION ROAD THE SIR ELTON JOHN STAND TURNSTILES TURNSTILE 26 TURNSTILE 25 TURNSTILES SEJ1 SEJ2 SEJ3 SEJ4 SEJ5 SEJ6 SEJ7 LGT5 LGT4 LGT3 LGT2 LGT1 HORIZONS UGT7 UGT6 UGT5 CHAIRMANS LOUNGE UGT3 UGT2 UGT1 DIRECTORS GUEST LOUNGE HOSPITALITY THE CARBON THE SIR ELTON JOHN SUITE WATFORD GENERAL HOSPITAL THE GRAHAM TAYLOR STAND THE HORNETS SHOP SENSORY ROOM SKY LOUNGE SEJ8 VISITING SUPPORTERS VRS1 VRS2 VRS3 FAMILY STAND VRS4 TV STUDIO 2 GRAHAM TAYLOR OBE STATUE WATFORD HIGH STREET STATION 12 MINS WALK WATFORD JUNCTION STATION 25 MINS WALK SKY LOUNGE & SENSORY ROOM TURNSTILES VICARAGE ROAD STAND VICARAGE ROAD TURNSTILES 1-11 BUS STOPS 2 MINS WALK WATFORD UNDERGROUND 20 MINS WALK TURNSTILE SEATING CHANGING PLACES BABY CHANGING BAR RETAIL OUTLET

6 THE HORNETS SHOP Now you re coming to watch Watford FC, you ll want to look the part. The Hornets Shop is located on Vicarage Road and is the best place to buy official club merchandise on matchdays. Whether it s the Hornets replica kit, training gear or stylish leisure wear (all available in adult and junior sizes), why not pop into the store before the game to browse our range. You can also get your hands on a host of gifts and souvenirs at the shop, which is open from 9.00am until 6pm from Monday to Saturday. If you prefer to do your shopping online, fear not, as you can also order your official club merchandise by visiting thehornetsshop.co.uk with products being delivered direct to your door and Click & Collect also available.

7 MATCHDAY PROGRAMMES No visit to Vicarage Road is complete without picking up a copy of the matchday programme available at the stadium before every Watford home game. Featuring an exclusive column from the Watford Head Coach, in-depth interviews with players past and present, a detailed look at the Hornets opponents, all the onpitch and behind-the-scenes club news, as well as fun quizzes and games for younger fans the matchday programme really is a must-have purchase for all supporters. The 100-page programme costs 3.50 to purchase and is available from The Hornets Shop as well as various vendors situated around the stadium. You can also download a digital version for iphone, ipad and Android devices from the Matchday Digital app / 3PM / 3.50 BRIGHTON & HOVE ALBION HORNET

8 Watford Football Club is the ideal venue for conference and events, with state of the art facilities to match any North London venue! The stadium is home to 8 purpose built suites, and 19 executive boxes, that can be dressed to your exact specifications, with some boasting stunning pitch views. Along with an excellent range of rooms, our onsite events team are devoted to ensuring your event runs exactly as you wish, offering mouthwatering dishes in line with your requirements. With a capacity of up to 300 delegates and function rooms perfect for conferences, meetings, training days, parties, weddings and much more, Watford Football Club is a venue not to be missed! Visit the website for details of the annual Special Events Calendar which includes Mother s Day, East Sunday Lunch, Father s Day and Christmas Parties the perfect events to treat or entertain family and friends. 10% off bookings for all season card holders Excellent service throughout the booking and on the event day. Food was very good, every request was actioned within seconds to the best level. I would strongly recommend Langleybury Sporting Lunch I just wanted to thank you for making our event at WFC over the last two days such a success; we were delighted with the facilities and also the customer service which was exemplary at all times. The food on both days was quite exceptional and was commented on positively by many of our delegates. We hold our monthly workshops at many different venues and without doubt, the food at WFC was by far and away the best we ve ever had! Special mention must also be made of Taylor and Sam who looked after us in the suite, they were extremely helpful and obliging at all times, nothing was too much trouble; they were a real credit to the Club OCEA Life CONTACT US NOW FOR MORE INFORMATION ON HOW WE CAN ASSIST WITH PLANNING YOUR SPECIAL EVENT. T: (OPT 3) E: WATFORDFCEVENTS@FTHREE.CO.UK

9 FOOD DEVELOPMENT In the closed season we have reviewed our offers. As well as providing you with some new award winning pies, keep an eye on our food carts for exciting seasonal changing offers. SEASON TICKET DISCOUNT Remember show your season ticket to the kiosk staff, and any transaction more than 10 will have 10% taken off CASHLESS KIOSKS Some kiosks will now only take cards payments this ll help you move faster through the queue. Don t worry you can still use cash in some kiosks! BEER TOKENS If you get a beer token before the game, at half time you can beat the queues at token only tables in each stand or use it at any kiosk Hot Dog 4.80 Pies 4.30 Vegetarian Pie 4.20 Sausage Roll 4.00 Grab Bag 3.00 Chocolate 2.10 Crisps 2.00 Hot Dogs 4.70 Soft Drinks 2.50 Water 2.20 Hot Drinks 2.10

10 JUNIOR HORNETS DO YOU HAVE A CHILD AGED 15 OR UNDER? THEN WHY NOT SIGN THEM UP TO THE JUNIOR HORNETS WATFORD S EXCLUSIVE MEMBERSHIP CLUB FOR YOUNG SUPPORTERS. It s completely FREE to join and fun content is regularly posted on the website juniorhornets.watfordfc.com where you can learn all about Watford FC, past and present, through fun activities that will keep young Hornets supporters busy throughout the week! Benefits exclusive to Junior Hornets are regularly provided throughout the season including invites on away trips all over the country to represent Watford FC as the official club mascot, events with Watford s first-team players, competition giveaways and much, much more! Registration is secure as it s completed by parents or guardians, who, as part of the process, go on to enter details for each child in their care. So join the Watford FC family and receive your complimentary welcome pack by registering your child at or junior.hornets@watfordfc.com for more information.

11 The best way to stay abreast of goings on at Vicarage Road is by visiting the new and improved official Watford FC website watfordfc.com for regularly updated news, fixtures, ticket details and club information. The new site also offers live audio commentary from all Watford matches as well as exclusive video features, news, interviews and extended highlights, available on your computer, smartphone and tablet device. KEEP IN TOUCH You can also get in touch with the club using the following contact details: ADDRESS Watford Football Club Vicarage Road Stadium Watford, WD18 0ER PHONE Club Contact: Ticket Hotline FAX In addition to the video content available on watfordfc.com, teasers and some exclusive footage are available via the club s official YouTube Channel. Visit youtube.com/ watfordfcofficial to browse the Hornets video library. The perfect place for updates, delivered informally, regarding day-to-day events at the club is Twitter account a reliable source for ticketing queries, live match updates and regularly directing fans to Watford content. The Watford FC Facebook page facebook.com/watfordfc is jointly run by the club and chosen fan representatives, and includes news and exclusive content from the club s UCL training ground, such as photos and videos. Regular uploads of exclusive behind-thescenes photos charting life at Vicarage Road, as well as the club s UCL training ground. Visit instagram.com/ watfordfcofficial to check it out. A unique way of following the Hornets Premier League campaign, with exclusive image and video content telling the story of matchdays and club events. FC. Keep up-to-date on all our club news, videos, live scores with commentary, league tables and much more at watfordfc.com

12 Additional information Stadium Entry Turnstiles will open 90 minutes before kick-off. In order to meet our security obligations, we advise that you arrive no later than 45 minutes before kick-off to avoid any potential delays. All supporters will be searched prior to entry into the ground. Bags and Luggage We politely request that you avoid bringing large bags as these may not be allowed into the ground. A left luggage facility for cabin style luggage is available at the stadium, prior permission must be sought as space is limited and all luggage will be searched on arrival. Please contact vrseventstaff@ watfordfc.com for more details and to obtain permission. Bottles and Flasks Plastic bottles are allowed into the stadium. All bottles will be opened to check contents before entry. Bottle tops will be able to remain on any drinks that are taken into the stadium. Flasks are discouraged, contents will also be checked before entry. Tablets, Laptops, Cameras and Mobile Phones Tablets and Laptops can be brought into the stadium but must be placed in a suitable bag. Large cameras are not permitted. All electronic devices must not be used for filming and supporters may be ejected, if identified. Flags and Banners Flags and banners are not allowed inside the stadium unless express permission has been granted by the Operations Manager Additional Questions Have you got a question we haven t answered in this guide? Please contact yourvoice@watfordfc.com or call and select option 0.