ONE OF OUR OWN. EARLY BIRD DEADLINE - MONDAY 17th APRIL PM YOUR TOWN. YOUR CLUB. YOU'RE ONE OF OUR OWN.
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1 ONE OF OUR OWN THE NOISE...THE PASSION...THE FEELING OF BELONGING... YOUR TOWN. YOUR CLUB. YOU'RE ONE OF OUR OWN. 5% DISCOUNT when TOWN S target is hit CHEAPER FOOTBALL FOR U23 s UNDER 12 s REWARDS PAY INTEREST FREE MEMBERSHIPS REVAMP ALL ADMIN FEES REMOVED CHANCE TO WIN YOUR SEASON TICKET EARLY BIRD DEADLINE - MONDAY 17th APRIL PM
2 SEASON TICKETS - THE LOWdowN ADULT PRICES PER MATCH SENIOR PRICES PER MATCH UNDER 23 S PRICES PER MATCH PRICE BAND RESTRUCTURE Ipswich Town FC have restructured all concessionary price bands for the upcoming 2017/18 season. These new price bands ensure that the Club falls in line with full-time and further education and more closely with the state retirement age for senior citizens. The increased age bands for junior fans and young adults will ensure that the younger Town fans can continue to follow Town for the cheapest possible rates up until the age of 22. The Club have previously maintained the lower senior citizen qualifying age of 60. Town have done so as one of only a very few Championship clubs in current operation but having reviewed the structure of qualifying age bands across the board - and to fall in-line with society in general - have taken the decision to increase the senior concessionary rate to 65. Season ticket holders affected by this restructure will be contacted separately to outline a subsidised annual rate for the 2017/18 season. NEW CARDS FOR NEXT SEASON The Club will be issuing brand new season cards to all season ticket holders for the 2017/18 season. These cards will be issued to all season ticket holders before the start of the new season. Please continue to use your current season card until the match with Sheffield Wednesday FC on 29th April INTEREST FREE PAYMENT PLANS We are delighted to continue the interest free Direct Debit payment scheme for all applications for the 2017/18 season. There are no additional administration fees added to applications of this nature. Fans already enrolled on a Direct Debit payment scheme for the current 2016/17 season will see their season ticket automatically renewed before the Early Bird deadline date, with their monthly payment plans being adjusted to reflect the applicable rates for the new season. New Direct Debit payment scheme applications made by Monday 17th April 2017 will ensure the cheapest monthly plan rates, spread evenly over 12 equal payments. The first payment will be taken from the specified account details on Monday 8th May 2017, with subsequent payments taken on the 1st working day of every month from 1st June Applications may be made at any time post-early Bird deadline. These applications will be spread over a shorter period, increasing the monthly payment due. ADMIN FEES REMOVED The Club have removed all additional purchasing fees associated with buying a season ticket in-store and by postal application. Previously, an additional levy was charged for both of these services. However, to ensure fans are given every opportunity to purchase their season ticket for the cheapest possible rate, these admin fees have been removed on applications for the 2017/18 season. 5% DISCOUNT when TOWN S target is hit The Club will activate a 5% refund on the price paid for your season ticket once the target of 12,750 season tickets sales, for the 2017/18 campaign, has been hit. The deadline for all applications which will contribute towards this target figure is Friday 4th August The amount you could be refunded is detailed in the price tables on pages 4 & 5 of this booklet. Please see the enclosed promotional flyer for full details. 2 EARLY BIRD DEADLINE - MONDAY 17th APRIL PM
3 5.13 UNDER 19 S PRICES 5.13 PER MATCH 2.17 UNDER 12 S PRICES 2.17 PER MATCH WIN A SEASON TICKET The Club are giving every season ticket holder who commits to their seat, by the Early Bird deadline of Monday 17th April 2017, the chance to win their season ticket completely FREE of charge!! We re giving away season tickets to FIVE lucky winners who will be chosen at random after the deadline has passed. All those renewing or purchasing before the deadline will be automatically included in the draw. Don t miss out renew or buy your new season ticket today! CONCESSION PRICES Ipswich Town FC offer a range of concession priced tickets, shown on pages 4 and 5. Documentary evidence, such as a photocopy of a birth certificate, passport or a driving licence is required for all under 12s, under 19s, under 23s and senior citizens (65yrs+). Applications accompanied by the relevant identification for a concession priced season ticket must be provided before the season ticket is mailed out by the Club. Supporting identification can be posted to the Club s stadium address for the attention of the Ticket Office, or ed to mainticketoffice@itfc.co.uk. Please make sure any supporting identification communication notes the customer number on the copy of the document. The Club reserves the right to request proof of qualification for concession tickets through the season. The qualifying date for concessionary price bands for the 2017/18 season used by the Club is 10th August Concessionary applications must fall within the relevant age price band on this date. ACADEMY ASSOCIATION Town season ticket holders will once again have the option to support the Club s Academy through the Academy Association Friends Scheme. You can opt-in via your application/renewal form to let us know that you wish to have this additional contribution added to the cost of your season ticket. Our team will then contact you with regards to this when processing your application. ACCESSIBLE TICKETS Portman Road offers an array of wheelchair accessible areas for season and match ticket purchasers. Areas offering season ticket availability are marked with the wheelchair icon in the pricing tables on pages 4 & 5 in this brochure. Those fans requiring ambulant access to the stadium can purchase tickets in any area of the stadium. The Sir Bobby Robson stand, Sir Alf Ramsey stand and East of England Co-operative stand have assisted lift access to upper tiers. Fans requiring accessible tickets should be aware of stairwells in both the lower and upper tiers. The Ticket Office team will be happy to discuss the layout of the stadium and assist with questions and queries on access. Disabled Adult fans purchasing a season ticket for the 2017/18 season can do so at the concession price rate. Senior concessions, young adults and junior concessions will be processed at the relevant rate. To qualify, supporters must be in receipt of the PIP (previously known as DLA) at either the enhanced or standard rate Care or enhanced rate Mobility. A proof of disability registration form needs to be completed. These are available from the Club on request. CUP SCHEME REMINDER Town remind current season ticket holders that the previously operated automated cup scheme is no longer in use. All fans must purchase their match ticket for home draw cup fixtures. Season ticket holders and Club members will receive priority to purchase tickets ahead of all other fans. 3 YEAR SEASON TICKETS The Club are once again offering a fixed price 3 year season ticket available to adults and senior concessions. Fans wishing to receive further information and prices are advised to contact the Ticket Office team on GOT A QUESTION? GET IN TOUCH WITH THE TEAM... mainticketoffice@itfc.co.uk Telephone: EARLY BIRD DEADLINE - MONDAY 17th APRIL PM 3
4 SEASON TICKET PRICES COBBOLD SIR ALF RAMSEY & SIR BOBBY ROBSON EAST OF ENGLAND CO-OPERATIVE A,B C,E T,T2,U UPPER TIER LOWER TIER H,H2,N,O G,I,M,P Q,J,R FAMILY AREA FF,GG,I1,I2,JJ FAMILY AREA F,K,L, PRICE BAND EARLY BIRD PRICE (to ) EARLY BIRD SALES TARGET 5% DISCOUNT POST EARLY BIRD PRICE POST EARLY BIRD SALES TARGET 5% DISCOUNT Adult per match per match Senior (65+) per match per match Adult per match per match Senior (65+) per match per match Adult per match per match Senior (65+) per match per match Under 19* per match per match Adult per match per match Senior (65+) per match per match Adult per match per match Senior (65+) per match per match Under 19* per match per match Under 12** per match per match Adult per match per match Senior (65+) per match per match Adult per match per match Senior (65+) per match per match Adult per match per match Senior (65+) per match per match Adult per match per match Senior (65+) per match per match Under 19* per match per match Under 12** per match per match Adult per match per match Senior (65+) per match per match Under per match per match Under 12** per match per match Adult ambulant disabled fans purchasing a season ticket for the 2017/18 season can do so at the concession price. Senior concessions, young adults and junior concessions will be processed at the relevant rate above.
5 Premium Views + Free Hot Drink + Free Matchday Programme SEAT+ PREMIUM SEATING COBBOLD D BLOCK EAST OF ENGLAND CO-OPERATIVE Y BLOCK SIR ALF RAMSEY X BLOCK PRICE BAND EARLY BIRD PRICE (to ) EARLY BIRD SALES TARGET 5% DISCOUNT POST EARLY BIRD PRICE POST EARLY BIRD SALES TARGET 5% DISCOUNT Adult per match per match Senior (65+) per match per match Under per match per match Under per match per match Adult per match per match Senior (65+) per match per match Under per match per match Under per match per match Adult per match per match Senior (65+) per match per match Under per match per match Under per match per match COBBOLD SIR BOBBY ROBSON D1 D D4 D3 A U2 C E B V1 V2 D EXECUTIVE BOXES U T2 T S JJ I2 I1 GG FF DA SD X 2 4 P2 P1 1 SIR ALF RAMSEY SPONSORED BY GREENE KING IPA AREA KEY CODE UPPER TIER UPPER TIER HALF-WAY LINE LOWER TIER FAMILY AREAS VISITING FANS WHEELCHAIR AREAS J I H2 H G F SEAT+ AREAS EXECUTIVE SUITES R Q P O Y N M L K EAST OF ENGLAND CO-OPERATIVE * Please note the Club do not allow fans under the age of five to sit in lower tiers of the stadium ** No Under 12 season tickets available in the Sir Bobby Robson stand, lower tier. Be #OneOfOurOwn Now... PLANET BLUE OFFICIAL IPSWICH TOWN STORE Planet Blue Portman Road Ipswich, Suffolk, IP1 2DA 5
6 MEMBERSHIPS Ipswich Town FC memberships have had a major revamp ahead of the 2017/18 season. All memberships now include increased loyalty offers, additional savings and an exclusive member gift pack. SILVER MEMBERSHIP 16+ GOLD MEMBERSHIP 16+ ULTIMATE MEMBERSHIP 16+ For Non Season Ticket holder s * discount offered on full RRP price. Sale products not included in offer. Saving not available on tickets, vouchers, memberships or in-store special offers. For Season Ticket holder s who attend all home and away matches Welcome Letter Membership Card Member Gift Pack (NEW) Enhanced ticket priority purchase period (4 home tickets) Enhanced travel priority purchase period 5% discount in Planet Blue* 50% off return coach travel to a match of the members choice** 10% discount on matchday hospitality++ 5% discount on stadium tour bookings FREE access to U23 matches FREE ticket to one home pre-season friendly match+ FREE ticket to one home league match of member s choice Members access to exclusive partner discounts Friends & Family discount vouchers for Planet Blue retail store Access to exclusive members only offers in the FanZone and Legends Bar at selected matches++ Receive a Birthday from the Club Access to monthly members prize draws Exclusive access to members Planet Blue superstore events Access to discounted match tickets at one designated Members match Access to enhanced Planet Blue discount at one designated Members match Access to members exclusive Christmas lunch event (additional purchase required) * discount offered on full RRP price. Sale products not included in offer. Saving not available on tickets, vouchers, memberships or in-store special offers. Welcome Letter Membership Card Member Gift Pack (NEW) Guaranteed ticket for every league and cup away match - automatically sent out Guaranteed cup ticket for all home cup matches Highest ticket priority purchase period (4 home tickets) Highest travel priority purchase period 5% discount in Planet Blue* 50% off return coach travel to a match of the members choice** 10% discount on matchday hospitality++ 5% discount on stadium tour bookings FREE access to U23 matches FREE ticket to one home pre-season friendly match+ FREE ticket to one home league match of member s choice Members access to exclusive partner discounts Friends & Family discount vouchers for Planet Blue retail store Access to exclusive members only offers in the FanZone and Legends Bar at selected matches++ Receive a Birthday from the Club Access to monthly members prize draws Exclusive access to members Planet Blue superstore events Access to discounted match tickets at one designated Members match Access to enhanced discount at one designated Members match Access to members exclusive Christmas lunch event (additional purchase required) * discount offered on full RRP price. Sale products not included in offer. Saving not available on tickets, vouchers, memberships or in-store special offers. ** subject to availability, limited number of spaces per match ** subject to availability, limited number of spaces per match ** subject to availability, limited number of spaces per match + subject to Ipswich Town FC playing a home pre-season friendly match ahead of the 2017/18 season ++ terms & conditions apply + subject to Ipswich Town FC playing a home pre-season friendly match ahead of the 2017/18 season ++ terms & conditions apply + subject to Ipswich Town FC playing a home pre-season friendly match ahead of the 2017/18 season ++ terms & conditions apply For Season Ticket holder s Welcome Letter Membership Card Member Gift Pack (NEW) Ticket priority purchase period (2 home tickets) Travel priority purchase period 5% discount in Planet Blue* 50% off return coach travel to a match of the members choice** 10% discount on matchday hospitality++ 5% discount on stadium tour bookings FREE access to U23 matches FREE ticket to one home pre-season friendly match+ FREE ticket to one home league match of member s choice Members access to exclusive partner discounts Members match ticket purchase to be loaded onto member card Friends & Family discount vouchers for Planet Blue retail store Access to exclusive members only offers in the FanZone and Legends Bar at selected matches++ Receive a Birthday from the Club Access to monthly members prize draws Exclusive access to members Planet Blue superstore events Access to discounted match tickets at one designated Members match Access to enhanced Planet Blue discount at one designated Members match Access to members exclusive Christmas lunch event (additional purchase required)
7 eblues MEMBERSHIP 16+ For those flying the flag away from Suffolk Welcome Letter Membership Card Member Gift Pack (NEW) Ticket priority purchase period (2 home tickets) Travel priority purchase period 5% discount in Planet Blue* 50% off return coach travel to a match of the member s choice** 10% discount on matchday hospitality ++ 5% discount on stadium tour bookings FREE access to U23 matches FREE ticket to one home pre-season friendly match + FREE ticket to one home league match of member s choice Members access to exclusive partner discounts Member s match ticket purchase to be loaded onto member card Friends & Family discount vouchers for Planet Blue retail store Access to exclusive members only offers in the FanZone and Legends Bar at selected matches ++ Receive a Birthday from the Club Access to monthly members prize draws Exclusive access to members Planet Blue superstore events Access to discounted match tickets at one designated Members match Access to enhanced Planet Blue discount at one designated Members match Access to members exclusive Christmas lunch event (additional purchase required) JUNIOR BLUES MEMBERSHIP U16 s Junior Blues is the membership scheme for supporters up to the age of 15. Being a junior member gives our young fans the chance to get closer to all the action at the Club both on and off the pitch. All members will receive a special pack which includes exclusive gifts and all this: A ticket that entitles up to two adults and two under 19s FREE ENTRY to Portman Road to watch a home league match of your choice worth over (subject to availability) A voucher for 10% off the new adidas home or away shirt OR 50% off the cost of printing your shirt. The opportunity to book onto members only events to meet the players. The chance to be a matchday mascot at an away ground* A card from the players at Christmas. A voucher to allow an under 19 to attend a Portman Road stadium tour for half price. Competitions throughout the season to win prizes such as signed merchandise. Home mascot places are discounted for all Junior Blues. The Junior Blue membership can be purchased in Planet Blue at a cost of or online at When purchased online, collection from the shop is not available and the pack will be delivered. * discount offered on full RRP price. Sale products not included in offer. Saving not available on tickets, vouchers, memberships or in-store special offers. ** subject to availability, limited number of spaces per match + subject to Ipswich Town FC playing a home pre-season friendly match ahead of the 2017/18 season ++ terms & conditions apply * Please note home mascot places are sold online and not selected in the same way as away mascot places. ** Please note that the Junior Blues membership pack can be bought in store for If purchasing the Junior Blues membership online or by using the application/renewal form please note that 3.99 must be added to cover postage and packing costs UNDER 12 s REWARDS NEW FOR THIS SEASON Town have launched a brand new loyalty reward scheme for under 12s season ticket holders for the 2017/18 season. Every time an under 12 season ticket holder has their season card scanned on the turnstiles at Portman Road, a reward of 200 TeamCard points ( 2.00 value) will be credited to their fan account. These points can be built-up throughout the season and used to contribute towards a 2018/19 season ticket, or spent at any time in the Planet Blue superstore on merchandise or online at for tickets & tours. This gives all under 12s the chance to build up 4,600 TeamCard points ( value) reducing the potential cost of the 2018/19 season ticket to just 4.00!* * Fans using a TeamCard balance towards the cost of their 2018/19 season ticket will not be able to pay the balance remaining by direct debit. 7
8 FROM THE GAFFER I m the first to admit that this season has not gone as well as any of us would have hoped and I ll sit down with TC and the staff at the end of the season and analyse why that has been the case. The challenge for us is always to finish the season as high as we possibly can. The January transfer window has helped us, with the players we brought in freshening the place up and giving everyone a boost. Results and performances have certainly improved since then, although we have not picked up as many wins as we deserved in that time. Good performances will help build bridges with you the supporters and we know we ve got to do that. Our relationship with you is vital. We have got to work at it so you feel good about the team and the Club. That s what we will continue to do because we all want the same thing - a successful Ipswich Town Football Club. Thanks for your support. Mick McCarthy FROM THE MD We recognise that we need more young fans to join us at Portman Road so we have put in place an U23s ticketing strategy for next year at affordable prices. The restructuring recognises particularly those in education, with tickets priced at just over 5 per game with a season ticket for all those in secondary school, college or starting a traineeship or apprenticeship. U23s, who are just out of education or apprenticeship, are able to attend for just 10 per game with a season ticket. We have introduced an U12s season ticket at 50 but with rewards points that means this cost could come down to just 4 for the season. Furthermore, if the sales target of 12,750 season tickets is hit, this season ticket could cost as low as 1.50, the equivalent of 6 pence per game. having a competitive wage structure and careful use of our transfer budget on developing players. In addition, the concession pricing is to move from 60 to 65. As explained in this leaflet, we have been putting off this restructuring but we are one of very few clubs in the Championship to have concessionary pricing starting at 60. However, those fans impacted by the increase to charge full adult pricing will have the additional cost for their first year subsidised by 50%, with the cost of the season ticket not rising to the full adult price until 2018/19. Finally on behalf of the owner and everyone at Ipswich Town Football Club, I d like to thank you for your support in what has been a difficult season. We are proud that we have managed to do something meaningful for young people so that they can come to professional football games at pricing that is way below many other types of entertainment. Regrettably we have had to increase the adult ticket prices by 1.5% (just under current RPI). This is to fall in line with the strategy set out in the New Year by our owner. That is to have careful management of the Club s annual budget and where that budget is spent - and how the Club is to raise revenue to meet its investment priorities of focusing on the Academy; Ian Milne Managing Director Ipswich Town Football Club 8
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