AD-HOC CONGESTION REDUCTION COMMITTEE OCTOBER 15, 2014 SUBJECT: LA COUNTY CONGESTION REDUCTION DEMONSTRATION PROGRAM: PERFORMANCE UPDATE REPORT

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1 31 One Gateway Plaza Los Angeles, CA ooo Tel metro. net AD-HOC CONGESTION REDUCTION COMMITTEE OCTOBER 15, 2014 SUBJECT: LA COUNTY CONGESTION REDUCTION DEMONSTRATION PROGRAM: PERFORMANCE UPDATE REPORT ACTION: RECEIVE AND FILE RECOMMENDATION Receive and file report (Attachment A) on the Los Angeles County Congestion Reduction Demonstration Program. ISSUE In April 2008, Metro received a $210.6 million Congestion Reduction Demonstration grant from the US Department of Transportation to convert existing carpool lanes to Expresslanes on the 11 0 and 1 0 freeways. The federal grant required 12 months of concurrent toll operations of the Metro Express lanes. The one-year pilot period concluded on February 23, DISCUSSION Attachment A provides a detailed summary of the program's performance through June 30, Following are highlights of the Metro Expresslanes performance, based upon data from approximately 19 months of operation on the and 16 months of operation on the 1-1 0: Monthly average travel speeds remain above 45 mph 1 00% of the time. o 11 0 Express lanes average AM peak-period monthly travel speeds: 62 mph. o 10 Expresslanes average AM peak-period monthly travel speeds: 66 mph. Transit ridership in the Express lanes continues to grow, increasing by 11% in the last year. Vehicle trips in the Expresslanes are steadily increasing and have increased by 40.3% since March the first full month of operation on both corridors. 63% of users travei toll-free in the Expresslanes, while 38% of users paid a toll as solo drivers.

2 A total of 297,342 transponders have been issued through June 30, The distribution among Los Angeles County households indicates that the FasTrak account holders are represented by all income levels, and the majority (66%) of account holders live in areas where the annual household income is less than $75,000. Recently, the Los Angeles Department of Transportation (LADOT) installed new overhead signage at Figueroa Way, allowing all drivers traveling Westbound on Adams Blvd to access Northbound Figueroa Street via Figueroa Way. This road was previously restricted to carpools only as part of the Harbor Freeway Transitway Project. This new access will benefit Express Lanes users, who use the Adams exit, to save time by bypassing the intersection at Adams and Figueroa and use Figueroa Way to continue their commute into Downtown Los Angeles. Since the installation of the new signage, LADOT reported a 10% increase in usage of Figueroa Way. ATTACHMENT A. Metro ExpressLanes Performance Update-Through June 30, 2014 Prepared by: Ruby Arellano, Transportation Planner, Shahrzad Amiri, Executive Officer, Congestion Reduction, Performance Update Report Page 2

3 Step~ Executive Director, Vendor Contract Management Arthur T. Leahy Chief Executive Officer Performance Update Report Page 3

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5 - SEPTEMBER 25, 2014 Note: The data contained in this report is based upon 19 and a half months ~.operation on the 110 corridor and 16 months of operation o the 10 corridor.

6 TABLE OF CONTENTS METRO EXPRESSLANES OVERVIEW Project Background Partnership and Team... 3 Tolling Authority Characteristics Characteristics 4 Entry and Exit Locations 4 METRO EXPRESSLANES HIGHLIGHTS FASTRAK TRANSPONDER ADOPTION Issuance of Fastrak Transponders Accounts by Opening Channel Statewide Southern California Los Angeles County MEL LOW-INCOME ASSISTANCE PLAN Highlights Plan Overview METRO EXPRESSLANES USER PROFILE Mode Split Trips by Corridor Accounts by Household Income TRAVEL SPEEDS-AM PEAK PERIOD TRANSIT RIDERSHIP ON EXPRESSLANES Average Weekday Ridership Metro Silver Line Overview Monthly Ridership On-time Performance TRANSIT REWARDS PROGRAM... o o 17 Program Overview Qualified Transit Lines a. Metro 2

7 METRO EXPRESSLANES OVERVIEW PROJECT BACKGROUND Los Angeles County is among the most congested areas in the nation _ A pioneer in the development of High Occupancy Vehicle (HOV) lanes, California's solution to traffic congestion has itself become a casualty of overuse_ In 2008, the federal government provided an opportunity to build a High Occupancy Toll (HOT) lane system in Los Angeles County with the Congestion Reduction Demonstration (CRD) grant award of significant federal funding ($210.6 million) _ Offering a multi-modal approach, the federal grant funded 59 new clean fuel buses, security and lighting improvements at transit stations, new bike lockers, LA Express Park, construction of a new El Monte Station, expanded transit signal priority in downtown Los Angeles, and the conversion of existing carpool lanes to HOT lanes on two congested corridors_ This integrated approach is critical to achieve the objective of moving more people - not more cars _ The Los Angeles County Metropolitan Transportation Authority (Metro) and California Department of Transportation (Caltrans) partnered on Los Angeles County's first ever HOT lanes, branded as ExpressLanes. The ExpressLanes opened on November 10, 2012 on the Harbor Freeway, between Adams Boulevard and the SR-91 freeway, and on February 23, 2013 on the 1-10 El Monte Freeway, between Alameda Street and the freeway _ PARTNERSHIP AND T EAM The combined 110 and 10 project is one of 10 State authorized design-build projects per SB4_ The project delivery involved countless moving parts and required intensive coordination among multiple agencies, the contractor, elected officials and their constituencies_ Use of design-build as a delivery method accelerated the project schedule by 9 to 12 months over the traditional design-bid-build delivery method _ The ExpressLanes project was built by Atkinson Contractors, LP under contract to Metro_ The contractor was competitively selected to design-build-operate-and-maintain the ExpressLanes project. The Atkinson team includes AECOM for design, Steiny for electrical, and Xerox for tolling integration, operations, and maintenance. More than 615 stakeholder briefings, including 10 public hearings, have been convened. Marketing and Outreach efforts were led by Metro staff and supplemented with consultant support: Lee Andrews Group, Noble Insight, Fiona Hutton & Associates, David Lang & Associates, FAST, the RedHill Group, and The Robert Group_ TOLLING AU T HORI TY Metro obtained legislative authority in 2008 with Senate Bill 1422 (Ridley-Thomas) which authorizes Metro, in cooperation with Caltrans, to undertake the conversion of HOV lanes to HOT lanes on the 110 and 10 corridors_ Metro 3

8 METRO EXPRESSLANES OVERVIEW - CONT'D 110 CHARACTERISTICS The 110 Express lanes allows solo drivers who pay an electronic toll to travel in converted carpool lanes wh ile carpools of two or more travel toll-free with a FasTrak transponder. 10 CHARACTERISTICS Carpools of three or more travel toll-free with a FasTrak at all times. Carpools of two travel toll-free Monday through Friday during off-peak hours (9am-4pm and 7pm-5am) and on weekends. Length of Corridor: 11 miles Number of Lanes: Two lanes in each direction for 8 miles; one lane in each direction for 3 miles Number of Access/Egress Points: 4 Northbound & 6 Southbound Converted Direct Connector (HOV): 110/105 in each direction Transit/Park & Ride Facilities: Five inline transit stations Dynamic Pricing Algorithm: Tolls updated every five minutes Incident Management: Dedicated tow trucks during peak period Length of Corridor: 14 miles Number of Lanes: Two lanes in each direction for 9 miles- includes opening of additional lane by restriping existing El Monte Busway buffer; One lane in each direction for 5 miles Number of Access/Egress Points: 4 Westbound & 3 Eastbound Transit/Park & Ride Facilities: Four inline transit stations Dynamic Pricing Algorithm: Tolls updated every five minutes Incident Management: Dedicated tow trucks during peak period FASTRAK ENTRY AND EXIT LOCATIONS r , Fls~~'PIIt'l:ltrw Ot~lml W M«rr DpnuUnts......,. Tl'ltgtMB~.,.,-,"'...""- (ft.ll'jtd~uu. 0.,. C.ntraiAv C.ntrolAv... ~Metro - <J H:a~!~=: u,...,.~... s.n 4 <J encr-... e lnd&il" -<J Ern..--~ <l....,.. A N

9 METRO EXPRESSLANES HIGHLIGHTS TOTAL VEHICLE TRIPS PRELIMINARY REVENUE 41,175, : 28,421, : 12,754,371 $49,156, : $32,259, : $16,896,936 TOTALACCOUNTS OPENED 237,245 TOTAL TRANSPONDERS ISSUED ,342 LOW-INCOME ASSISTANCE PLAN* ACCOUNTS ,925 Expresslanes: Expresslanes: 63.4 mph 66.6 mph $6.95 $6.10 $0.63/mile $0.44/mile *Formerly known os the Equity Pion Metro 5

10 FASTRAK TRANSPONDER ADOPTION CUMULATIVE ISSUANCE OF FAS T RAK TRANSPONDERS The demand for Metro Expesslanes FasTrak transponders continues to grow. A total of 297,342 transponders had been assigned through June 30, reflecting a total of 237,245 accounts. Transponder adoption increased by 64% in Fiscal Yea r 2014 (FY14), in which a total of 116,293 new transponders were issued since June An unlimited number of transponders can be assigned to an account. 350, , , , ,046 - FY13Q4 COMPARISON 206, , , , , , , , , , , , ,000 Jul-13 Aug-13 Se p-13 Oct-13 Nov-13 Dec-13 Jan-14 Fe b-14 Ma r-14 Apr-14 May-14 Jun-14 PERCENTAGE OF AC C OUNTS BY OPENING CHANNEL Our retail partners continue to be our largest channel of transponder distribution. The majority of our customers sign-up for a FasTrak offered through one of the 175 participating retail outlets. Retail outlets include Albertsons, Costco, and the Automobile Club of Southern California. 1.0% MAIL 0.3% 4.6% Metro 6

11 FASTRAK TRANSPONDER ADOPTION - CONT'D STATEWIDE California state law requires that the switchable FasTrak transponder used for the Metro ExpressLanes be compatible with all toll facilities Statewide. This enables the device to be universal, so the customer does not have to open separate accounts with different toll facilities. Interest to access the 110 and 10 Express Lanes by the general public is not limited to Los Angeles County residents. Of the 237,245 accounts issued as of June 30, 2014, 99.5% were registered with home zip codes within the State of California, and the remaining 0.5% included zip codes outside of California- representing a total of 49 states. Of the accounts issued within California, as expected, the majority are within Los Angeles County (85%). However, the remaining 15% of the accounts had home zip codes in 45 other counties. Counties listed in order of largest to smallest number of accounts are: Total Accounts by County as of June , ,000-5,001-15,000.._... II Je.. ~Metro 7 Los Angeles Santa Cruz San Bernardino Solano Orange San Joaquin Riverside Merced San Diego Kings Ventura Nevada Santa Clara Stanislaus Kern Mono Santa Barbara Humboldt Alameda Napa San Francisco Butte San Mateo San Benito Contra Costa ElDorado Sacramento In yo San Luis Obispo Madera Fresno Calaveras Imperial Mendocino Tulare Lake Sonoma Mariposa Marin Yuba Monterey Sutter Placer Tuolumne Yolo Eli fitjtra.nl

12 ASTRAK TRANSPONDER ADOPTION - CONT'D SOUTHERN CALIFORNIA The Southern California Association of Governments (SCAG ) reg ion and San Diego County are home to fou r Express Lanes and fou r toll roads. The introduction of the Metro ExpressLanes is not only attractive to Los Angeles County res idents, but also to residents of the neighboring counties in the Southern California region : San Bernardino (13,507 ), Orange County (10,495), Riverside (4,707), San Diego (1,681 ), Ventura (858 ), and Santa Clara (246). FasTrak Accounts Issued in the SCAG Region and San Diego County through June 30, 2014: 233,000 (98% of all accounts) SA BERNARDINO OUNTY --- Expresslanes Total Accounts by Zip Code as of June ,000-1,999-2,000-5,351 -=-=-Mnes Metro 8

13 FASTRAK TRANSPONDER ADOPTION - CONT'D LOS ANGELES COUNTY Most (85%) Metro Express Lanes FasTrak accounts were issued in Los Angeles County. More than 51 % of accounts were issued in the following 15 cities- listed from highest to lowest: Los Angeles (48,388), Torrance (10,688), Long Beach (7, 270), Redondo Beach (6,847), Pasadena (6,503), West Covina (5,956), Manhattan Beach (5,34 1), Glendale (4,991 ), Gardena (4,271 ), Covina (3,837), Rancho Palos Verdes (3,7 18), Carson (3,411 ), Hawthorne (3,324), Arcadia (2,998), and Alhambra (2,716) Fas Trak Accounts Issued in Los Angeles County through June 30, 2014: 201,700 (85% of all accounts) RESSLANES FASTRAK ACCOUNTS IN LOS ANG VENTURA COUNTY LOS ANGELES COUNTY P3c1 toe Ocean ORANGE COUNTY Expresslanes Total Accounts by Z1 p Code as of June ,000-5, ,000-1,999 m -M::JIM-=--MI.e ~Metro 9

14 LOW-INCOME ASSISTANCE PLAN* LOW-INCOME ASSISTANCE PLAN ACCOUNTS 4,925 TOLL CREDITS ISSUED $123,300 TOLL CREDITS REDEEMED $113,199 PERCENT OPENED WITH CASH/CHECK 12.6% ALL FASTRAK ACCOUNTS OPENED WITH CASH/CHECK 0.2% PLAN OVERVIEW Metro Expresslanes is the first toll operation in the nation to offer a Plan for low-income commuters. Residents of Los Angeles County with an annual household income equal to or less than double the federal poverty level qualify for a one-time $25 credit, and an automatic waiver of the monthly account maintenance fee, when they set up their Metro Expresslanes account and provide proof of eligibility. VENTURA COUNTY LOS ANGELES COUNTY,. ORANGE COUNTY Expresslanes Total Equity Accounts by Zip Code as of June *Formerly known as the Equity Plan 0& 10 -~-~- "''" ta Metro 10

15 METRO EXPRESSLANES USER PROFILE MODE SPLIT* All veh icles traveling in the Expresslanes, except for buses and motorcycles, must have a transponder. Prelaunch, a majority of carpoolers told us they would continue to carpool even with the transponder requirement because they don 't like it when they are forced into the general purpose lanes when their carpool partner is not available. They also wanted to reduce violators in the carpool lanes. The use of the transponder with a self declaration switch gives carpools the choice and flexibility that they need. Toll-free carpool trips outpace SOV selfdeclared trips on both the and corridors TRIPS BY CORRIDOR Expresslanes trips continue to increase. Total trips have increased by approximately 40.3% since March the first full month of operation on both corridors- and by approximately 26% in FY14. 3,500,000 3,000,000 - FY13Q4 COMPARISON 2,500,000 2,000,000 1,500,000 1,000, ,000 0 Jul-13 Aug-13 Se p-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Ma r-14 Apr-14 May-14 Jun-14 Jul-13 Aug-13 I Sep-13 Oct-13 Nov-13 Dec-13 i Jan-14 I Feb-14 I Mar-14 Apr-14 May-14 Jun-14 I , ,741 I 741, , , ,590 l 811, ,418 I 942, , , , ,383,280 1,448,634 11,458,683 11,603,704 1,517,172 1,528,079 1,542, ,499,157 11,719,061 1,772,198 1,815,475 1,713, TotalllO and 10 Expresslanes Trips- April, May, June 'Effective February 24, 2014, vehicles displaying a DMV issued white or green clean air vehicle decal were allowed tall-free access by setting transponder switch position to 3+ (3-person carpool). Thus, mode split may include white or green decal vehicle trips which may contain single-occupant veh1cle trips classified os HOV3+. Metro 11

16 METRO EXPRESSLANES USER PROFILE- CO T'D ACCOUNTS BY HOUSEHOLD INCOME Correlating account holder zip code data with census tract data shows that the majority (66%) of account holders live in areas where the annual household income is less than $75,000. Less than $35, 000 $35,000 to $49,999 S5o,ooo to $74,999 $75,000 to $99,999 $100,000 to $149,999 $150,000 or more I HOUSEHOLD INCOME* NUMBER OF ACCOUNTS ISSUED PERCENT OF ACCOUNTS ISSUED Less than $35,000 19,422 8% $35,000 to $49,999 47,717 21% $50,000 to $74,999 88,182 37% $75,000 to $99,999 50,518 21% $100,000 to $149,999 26,384 11% $150,000 or more 4,694 2% TOTAL 236,917** 100% *Table values represent percentages of records matched to ZCTAs with available household income data in the American Community Survey year sample (S1903). **328 account records (0.1%) could not be matched to US Census data with available income data. Metro 12

17 TRAVEL SPEEDS-AM PEAK PERIOD (5AM-9AM) AVERAGE TRAVEL SPEEDS Average travel speeds during the morn ing peak period (5 am to 9 am ) have rema ined fa irly stable on the Metro Expresslanes. Although average AM-peak-period travel speeds, on the 110 Expresslanes, decreased by approximately 5 miles per hour from July 2013 to February 2014, speeds have been steadily increasing since February On the 10 Expresslanes, average travel speeds have remained between 65.2 and 66.6 mph from July 2013 through June M 0 NTH AVERAGE TRAVEL SPEEDS M 0 NTH AVERAGE TRAVEL SPEEDS July mph July mph August mph August mph September mph September mph October mph October mph November mph November mph December mph December mph January mph January mph February mph February mph March mph March mph April mph April mph May mph May mph June mph June mph a. Metro 13

18 TRANSIT RIDERSHIP ON EXPRESS LANES AVERAGE WEEKDAY RIDERSHIP-YEAR COMPARISON Improved transit service and facilities are an integral aspect of the Expresslanes project. The CRD grant provided several transit improvements, including 59 new clean fuel buses, security and lighting improvements at transit stations, new bike lockers, construction of a new El Monte Station and expanded transit signal priority in downtown Los Angeles. With a yearly difference of 3, 166, transit ridership on the Metro ExpressLanes increased by 10.8% from June JUNE 2014 JUNE ,000 10,000 15,000 JUNE 2013 Silver Line (1-110) 5,424._ Silver Line (1-10) 6,898 Gardena 2 6,309 Gardena 1X Silver Streak 4,980 FH RT699 1,178 Metro 450X 1,818 Metro 550 1,717 Torrance Line TOTAL 29,403 20,000 25,000 30,000 35,000 JUNE ,500 6,911 7,865 1,082 5,309 1,369 1,694 1, ,569 Metro 14

19 TRANSIT RIDERSHIP SILVER LINE METRO SILVER LI NE OVERVIEW The Metro Silver Line operates as a Bus Rapid Transit (BRT) system on the 110 and 10 Express Lanes. The CRD grant funds provided 41 clean fuel buses and an operating subsidy for the Silver Line. Silver Line milestones: January 2010: First full month of Silver Line BRT service. June 2011 : Silver Line AM peak-period service on the increased from every 30 min to 15 min. June 2012: Silver Line AM peak-period service increased from every 15 min to 10 min on the November 2012: ExpressLanes opened. February 2013: 1-10 ExpressLanes opened. ~ HAR GAT'WAV F i# /!/ -t' I ".- (/,; / t-- - NURW... K June 2013: Silver Line Saturday service increased from 40 to 20 min, Sunday from 60 to 30 min on the December 2013: Silver Line peak-period service increased to every 5 min on the MONTHLY RIDERSHIP The Silver Line continues to gain popularity. Silver Line ridership has increased by nearly 102.8% since FY14 experienced an additional ridership of 13,899 compared to the previous year- a ridership increase of 8.84%. Over 60% of daily boardings are during peak hours. 16,000 15,000 AP R 14 14,483 MAY14 14,763 JUN 14 14,000 13,411 13,000 12,000 11,000 10,000 9, , ,000 July August September October November Decem ber January February March April May June G) Metro 15

20 TRANSIT R D P SILVER LINE -CO '0 ON-TIME PERFORMANCE Providing high-quality transit service is the key to meeting the Expresslanes goal of moving more people- not more vehicles. With the exception of October and November, when performance dipped due to seasonal increases in traffic volume, the on-time performance for the Silver Line BRT continues to exceed the "before opening" threshold of 69%. 85.0% 80.0% 78% 77% 78% 75% 75% 76% 76% 75.0% 70.0% 65.0% 65% 65% 60.0% 55.0% 50.0% Jul-13 Aug-13 5ep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 " BEFORE OPENING" THRESHOLD FY13 Q4 COMPARISON a. Metro 16

21 TRANSIT REWARDS PROGRAM 7,423 accounts have enrolled in the Transit Rewards Program through June 30, 2014; earning a total or $19,720 in toll credits. PROGRAM OVERVIEW To support the deployment of the 110 and 10 ExpressLanes, Metro offers transit riders the ability to earn toll credits by linking their TAP card to their Metro ExpressLanes FasTrak account. A first of its kind in the country, transit riders can earn a $5 toll credit each time they take 32 one-way trips during peak hours along the Harbor Transitway or the 1-10 El Monte Busway. QUALIFIED TRANSIT LINES The following transit lines qualify for Transit Rewards: On the 1-110: Metro Lines 448, 450, 460; Gardena Line 1X; Torrance Line 4; LADOT Commuter Express 438 and 448 On the 1-10: Metro Lines 485, 487, 489 and Metro Silver Line; Foothill Lines 481, 493, 497, 498, 499, 699 and Silver Streak Metro 17

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