GHIN Product Update Meeting

Transcription

1 GHIN Product Update Meeting December 2018

2 Welcome 2

3 A G E N D A Topics for Today 1 Welcome and Announcements 2 USGA Tournament Management Update 4 Communications Plan and Cadence 5 Admin Portal and Training Update 6 USGA Data Services 7 Launch Preparations 8 Future Meetings 9 Questions 3

4 A N N O U N C E M E N T S GHIN Database Maintenance Monday, December 24th 6:00 pm Wednesday, December 26th 6:00 am ET December 25th is traditionally the lightest score posting day of the year. All GHIN services, including GHP Client transmissions, GHP Online, GHIN mobile app, and GHIN.com website (score posting and handicap lookup) will be unavailable during this time. VASP and ADAs connection will not be available during the maintenance Messaging will be placed on GHP Association/Club, GHIN.com and the mobile app alerting users to the maintenance. 4

5 A N N O U N C E M E N T S Contract Extensions GHIN will be sent electronically this week to executive director s. Please be on the look out for an from GHIN Agreements Adobe Sign. ADA will be sent electronically by mid-month to the person on staff who last signed the ADA agreement USGA TM API - will be sent electronically by mid-month to the person on staff who last signed the ADA agreement and vendor contact VASP - will be sent electronically by mid-month to the vendor for their continued access to GHIN data 5

6 A N N O U N C E M E N T S Billing Changes 2019 Transition Year Billing Process 2020 Future/Steady State Billing Process 1 GHIN Association billing will remain business as usual with revision-based billing through platform transition, anticipated to be June The March bill will capture eligible unique golfers in the system between September and March who were not billed in September the prior year. 2 3 After transition, a single Association bill will be issued in September to all AGAs covering Handicap Computation fees and GHIN fees (where applicable). This bill will be based on the number of unique golfers in the system between transition date and September. Eligible golfers will be identified on a monthly basis Any increase in fees will be applied the year in which the eligible golfers are billed. Semi-annual billing in March and September will be based on the number of unique golfers captured in each billing cycle and will include a Computation Fee GHIN fees for 2020 will be $ $1 Handicap computation fee for 2019 will be pro-rated based on transition date. 5 Handicap Computation fee for 2020 will be $1 5 $1.95 GHIN fee for 2019 will be pro-rated based on platform transition date. Associations will continue to receive discounts where eligible and applicable 6

7 A N N O U N C E M E N T S Association Admins On wave launch, each association will receive advanced reporting features for two admin accounts. Think of those who use Data on Demand today This will allow the association time to review the capabilities and prepare for full cutover Name and address the two accounts will need to be provided prior to wave. There is no limit to additional admins who can be added to the system at any time. All admins will have basic reporting capabilities. If needed, associations can request additional admin accounts to have advanced reporting capabilities 7

8 A N N O U N C E M E N T S Scorecards The Rules of Golf on the printed scorecards will no longer be in effect as of January 1, 2019 Keep this in mind as you order supplies for your association events or on behalf of your clubs A note will be provided in each order to remind the end user We are in the process of ordering scorecards with new printed information 8

9 USGA Tournament Management Update 9

10 U S G A T O U R N A M E N T M A N A G E M E N T Development Update Release # 9 TBD In-Development Enter Xn scores Page/column breaks in Report Composer Auto-fill divisions by C.H., H.I. or other custom fields Course statistic page Select/unselect flights in edit pairings Team Match enhancements Purse as % of total Team marker notes in Scorecard Composer Customizable calendar widget Changes in master roster propagating to future rounds s with data fields Bracket tournament enhancements 10

11 U S G A T O U R N A M E N T M A N A G E M E N T Development Update Sneak/Peek: Auto-fill divisions 11

12 U S G A T O U R N A M E N T M A N A G E M E N T Development Update Sneak/Peek: Course Stats 12

13 U S G A T O U R N A M E N T M A N A G E M E N T Development Update Handicapping & Scoring Updates [Launched] USGA last 9,6,3,1 tiebreaking [Launched] Define gender for tees in course details [Launched] Mixed net foursomes stroke allocation [Launched] Section 9-3c(iii) for Pinehurst/Chapman competitions [Launched] Net stroke play handicapping by percentage of holes counted (6/6/6, odds only, etc.) [R9] Xn Score handling for most likely score input [R9] Mixed net four-ball stroke play competitions from differing pars [WIP] USGA last 9,6,3,1 tiebreaking for competition starting on hole #10 13

14 U S G A T O U R N A M E N T M A N A G E M E N T Development Update Post Release # Q1 work Begin event dashboard redesign work Begin qualifiers work Begin Pace of Play work Begin score verification work Any API work that is need to run US Open Sectional Qualifying 14

15 U S G A T O U R N A M E N T M A N A G E M E N T Hotfixes Round selection showing when cloning event with rounds unchecked Error while moving golfers from the pending registration list to the confirmed list Player removed from season points standings still showing Fixed misspelling in tooltip Publisher scoreboard populating wrong fields Scorecard marked as checked does not remained marked Datafields not properly populating in cancellation s Incorrectly calculating 2 best rounds with 9 hole totals Index for an inactive player is updated to NH Drop worst hole(s) not being recognized for college scoring 15

16 Communications Plan and Cadence 16

17 C O M M U N I C A T I O N S P L A N A N D C A D E N C E Communications Update Communications to Launch Quarterbacks Weekly Launch Updates every Monday Provides calendar and cadence of future communications, association checklist, training information, product change overview Is source of information for all launch-related updates Communications to Executive Directors Month End Launch Updates Covers important launch reminders, progress, association checklist Shares launch calendar and what to expect in your wave Communications to Billing Contacts As Needed Details changes to Association and Club billing in transition year (2019) and for future state (2020) Sent: Monday, 12/3: Launch Update to Launch Quarterbacks with December communications calendar and training overview Thursday 12/6: Billing Update to Billing Contacts with overview of billing changes for Associations Upcoming: Monday 12/10: Launch Update to Launch Quarterbacks with association preparation checklist Wednesday 12/12: Product Call 2:00pm ET 17

18 Admin Portal and Training Update 18

19 A D M I N P O R T A L A N D T R A I N I N G U P D A T E December Plan GENERAL UPDATES Critical product development has been completed in preparation for Admin Portal launch We have extended our internal testing process to further identify and remedy any issues in the system Test access to the Admin Portal for associations and clubs to get hands-on exposure to the platform will begin in January 2019 U s e r G u i d e Step-by-step documentation of possible actions available within the Admin Portal for Associations and Clubs E.g. Managing club rosters, entering golf scores, creating reports, etc. User guide for Associations will be ed week of 12/17 TRAINING OVERVIEW W e b i n a r s Live and on-demand calls that walk through possible actions available within the Admin Portal using recorded screen capture and voiceover explanation Webinars to begin in mid-january and continue through final cutover T a r g e t e d T r a i n i n g s Wave-specific calls that address a prioritized list of Admin Portal FAQs Opportunity for associations to pre-submit or ask live questions about specific functionality for review during the session Wave-specific trainings begin in late January and continue through cutover 19

20 USGA Data Services 20

21 U S G A D A T A S E R V I C E S Developer Portal Launch Plan September October November December VASP / ADA Testing Beta Testing Certain VASP / ADAs were given test access to the Developer Portal to build a stronger product at launch VASPs and ADAs gained Developer Portal access on 10/31 DAC and Non-GHIN Technology Provider Testing 21 Technology Providers will have Developer Portal access by the first half of December TODAY

22 U S G A D A T A S E R V I C E S VASP / ADA Contract Renewal CONTRACT EXTENSION API LAUNCH NEW CONTRACT POST LAUNCH Go-live on rolling Add membership fee Q Q basis with Fleets Q Q3 for Fleets 2019 Q Pilot-A Launch Current VASP / ADA contract will need to be extended to the launch date Extensions are being sent this week 2019 contract takes effect on the launch date and goes through the end of the year Contract will be renewed each year 22

23 Launch Preparations to be Completed 1/11 23

24 L A U N C H P R E P A R A T I O N S Association Checklist B e f o r e J a n u a r y 1 1, D u r i n g P h a s e d A p p r o a c h O n g o i n g Club Admin Information one month prior to wave Convert any services into Clubs Convert 9 Hole golfers into 18 Hole golfers Provide mapping of service membership types and rates to association membership types and rates Clear real golfers out of your test clubs Update club access type Update foreign address information in Admin Portal Ensure ADAs are developing using new APIs so they are ready upon cutover Recreate/create any association level reports in Admin Portal Remind clubs to create any scheduled web reports in Admin Portal Remind clubs eclubhouse will be decommissioned Ensure accuracy of golfer date of birth Communicate with golfers about duplicate address Prompt clubs to update incomplete club and golfer address information Alert golfers of requirement to have an to use the mobile app/ghin.com Remind clubs to validate with VASP they are prepared for cutover 24

25 L A U N C H P R E P A R A T I O N S List of Club Admins A s s o c # C l u b # G H I N # F i r s t N a m e L a s t N a m e E m a i l P h o n e # Lexi McCormick-Smith lm@usga.org Ainsley Kuppler ak@usga.org Charlie Capasso cc@usga.org Gareth Londt gl@usga.org Fran Nee fn@usga.org Joe Cavallo jc@usga.org Scott Mingay sm@usga.org

26 L A U N C H P R E P A R A T I O N S 9 Hole Golfers 26 Decision Allow each association to determine which option is best. It is highly recommended those who have the bandwidth to work with the GHIN support team and make this transition to please go ahead and do so. Implications 9 Hole golfers who are not converted to 18 Hole golfers prior to data migration will need to have any scores posted in the Admin Portal as a 9 hole scores to support the sync If a score is posted as an 18 hole score in the new Admin Portal it will not sync back to the 9 hole golfer scoring record Next Steps Reach out to the GHIN team with a list of 9 Hole services that we can convert to 18 Hole services

27 L A U N C H P R E P A R A T I O N S Create New Clubs From Services Assoc # Club # Service # Club Name C u r r e n t C l u b & S e r v i c e C o n f i g u r a t i o n TEEMASTER-BAKER NATIONAL TEEMASTER-BAKER NATIONAL TEEMASTER-FOX HOLLOW TEEMASTER-FOX HOLLOW TEEMASTER-ALBION RIDGES S e r v i c e s M a d e T h e i r O w n C l u b Assoc # Club # Service # Club Name TEEMASTER-FOX HOLLOW TEEMASTER-ALBION RIDGES 27

28 L A U N C H P R E P A R A T I O N S Streamline Golfer Bill Rates and Codes If possible, we would like to have each association have a consistent R and J membership/bill code across all services. This will help in the data migration when these codes are moved to the association level. R = $ dollar amount J = $ dollar amount For those who use Quick Books, the dollar amount in GHP is not important as that information is stored in the association QB program. If other codes are needed, if possible, please keep them consistent across all services. 28

29 L A U N C H P R E P A R A T I O N S Test Club and Golfers Each of you have already identified a test club to be brought over into the new Admin Portal. If you have not already done so, please review the golfers in your test club and verify the golfer is only a member of that club. If they are a multi-member in another club, please provide the list of golfers to the GHIN team so we can remove the other club affiliations. 29

30 Future Meetings 30

31 F U T U R E M E E T I N G S Next Meetings Winter 2019 GHIN Product Update Meetings Monday 11:00 am ET Wednesday 2:00 pm ET January February March

32 Questions 32