VOLUNTEER GUIDE January 6-11, 2019

Transcription

1 VOLUNTEER GUIDE January 6-11, 2019

2 MESSAGE FROM THE COMMITTEE Welcome to the International Children s Games 2019! Here in Lake Placid, we are excited about being the first city in the western hemisphere to host the International Children s Winter Games. This January 6-11, we will be welcoming young athletes from around the world, representing 33 cities from 14 countries. In addition to three intensive days of sporting competition, we have planned some amazing activities for the athletes, which will give them an insight to our Adirondack way of life and provide them with the opportunity to make new friends from around the world. None of this would be possible without a dedicated team of enthusiastic volunteers. On behalf of the Lake Placid steering committee, we thank you for volunteering your time and talents to help make these Games a success. It will be challenging and, at times, demanding. However, I am sure that it will be immensely rewarding and an unforgettable experience for you. You will be a part of another miracle experience here in Lake Placid. Let the Games begin!

3 Table Of Contents ICG Overview 4 History of the International Children s Games Facts and Figures Competing Cities (and where they will be staying) 4 Information on Lake Placid 5 Location & Population History Recreation Attributes of a Good Volunteer 6 Cultural Awareness Working in a Team Volunteering Details 6-7 Transport Services ICWG Command Center Home Base Free Games Shuttle Bus Meals Media Accreditation Pass Safety Awareness: Emergency Procedures, Severe Weather, Security, Child Protection Volunteer Procedures: Check-in, Check-out, Cancelations Job Details 8-9 Biathlon Cross Country Volunteers Delegation/Athlete Lodging Hosts Figure Skating Volunteers Gift Bag Packing Party Home Base Center Volunteers Ice Hockey Penalty Box Attendants Language Student Volunteers Medical Services Opening Ceremony Speed Skating Volunteers Student Press Officers Venue Greeters Olympic Center Venue Greeters Olympic Jumping Center Venue Greeters Whiteface Mt. VIP Services Notes: 10

4 ICG Overview History of the International Children s Games The International Children s Games were started in 1968 in Slovenia by a PE teacher, Metod Klemenc, who had a vision to promote peace and friendship to the world s youth through sports. The 2019 Games in Lake Placid will be the 8th Winter Games. They will be the first ICG Winter Games held in the United States of America. Facts and Figures ICWG 2019 welcomes 33 cities from 14 countries 750 athletes, representatives, officials, and VIPS will be attending. Competitors will compete in 8 sports: Alpine Skiing, Freestyle Skiing, and Snowboarding at Whiteface Mountain Long Track Speed Skating at the Olympic Speed Skating Oval Cross-Country and Biathlon at the Olympic Ski Jumping Complex Hockey and Figure Skating at the Olympic Complex Home Base is located in the Lake Placid Conference Center. The Opening Ceremony will take place in the Herb Brooks Arena 1980 Rink on Monday, January 7 at 7:30 p.m. The event is free and open to the public. On Tuesday, January 8, all delegation members will participate in a parade down Main Street starting at 6:30 p.m. with fireworks at 7:30 p.m. Closing Ceremonies are for ICWG participants only and will take place in the 1932 Rink at 7:00 p.m. on Thursday, January 10. The ICWG Command Center is located in the North Elba Room of the Lake Placid Conference Center Competing Cities Akureyri, Iceland - Golden Arrow Alkmaar, Netherlands - Hotel North Woods Ancaster, Canada - Hotel North Woods Beijing, China - Hotel North Woods Changbaishan, China - Golden Arrow Cleveland, OH, United States - Crowne Plaza Daegu, Republic of Korea - Hotel North Woods Darmstadt, Germany - Golden Arrow Delemont, Switzerland - Hotel North Woods Frisco, CO, United States - Crowne Plaza Gorje, Slovenia - Golden Arrow Graz, Austria - Hotel North Woods Hamilton, Canada - Crowne Plaza Innsbruck, Austria - Golden Arrow Kaunas, Lithuania - Hotel North Woods Kelowna, Canada - Golden Arrow Lake Placid, NY, United States - Hotel North Woods (and where they will be staying) Lausanne, Switzerland - Golden Arrow Ljubno, Slovenia - Hotel North Woods Maribor, Slovenia - Hotel North Woods Montreux, Switzerland - Golden Arrow Naoussa, Greece - Hotel North Woods Penticton, Canada - Crowne Plaza Port Moody, Canada - Golden Arrow Reykjavik, Iceland - Golden Arrow Roseville, MN, United States - Hotel North Woods Saanen, Switzerland - Crowne Plaza Szombathely, Hungary - Golden Arrow Tartu, Estonia - Crowne Plaza Twinsburg, OH, United States - Crowne Plaza Velenje, Slovenia - Crowne Plaza Vevey, Switzerland - Golden Arrow Windsor, Canada - Hotel North Woods 4

5 Information on Lake Placid As a representative of the Village of Lake Placid, you may be asked to provide information about the city. Here is some information which you could pass on to our guests: Location & Population Lake Placid is a village in the Adirondack Mountains in Essex County, New York, United States. As of the 2010 census, the population was 2,521. The village of Lake Placid is near the center of the town of North Elba, 50 miles (80 km) southwest of Plattsburgh. Lake Placid, along with nearby Saranac Lake and Tupper Lake, comprise what is known as the Tri-Lakes region. History Lake Placid hosted the 1932 and the 1980 Winter Olympics. Lake Placid also hosted the 2000 Goodwill Games, the 1972 Winter Universiade and will host the 2023 Winter Universiade. The region continues a long legacy of winter sport excellence with frequent hockey tournaments, skating competitons, World Cup luge, bobsled, skeleton, and ski jumping competitons, the Empire State Winter Games, and a wide variety of ski and snowboard events. Recreation Lake Placid is well known among winter-sports enthusiasts for its skiing, both Alpine and Nordic. Whiteface Mountain (4,867 ft or 1,483 m), in nearby Wilmington about 13 miles (21 km) from Lake Placid, offers skiing, hiking, gondola rides, and mountain biking, and is the only one of the High Peaks that can be reached by an auto road. Whiteface Mountain has a vertical elevation of 3,430 feet (1,050 m), the highest vertical elevation of mountains in Eastern North America. The area has one of only 16 bobsled runs in the Western Hemisphere. Many people use Lake Placid as a base from which to climb the 46 High Peaks in the Adirondack Mountains. Those who complete these climbs may join the Adirondack 46ers. Lake Placid built its first golf course in 1898, one of the first in the U.S., and has more courses than any other venue in the Adirondacks. Many of its courses were designed by well-known golf course architects, such as John Van Kleek, Seymour Dunn, Alexander H. Findlay, and Alister MacKenzie. The geographic features of the Adirondacks were considered reminiscent of the Scottish landscape, where the game started, and thus a fitting canvas for original play, or mountain golf. 5

6 Attributes of a Good Volunteer Cultural Awareness Give people time to explain their needs. Put yourself in their place and consider what their needs are If necessary, repeat what they are requesting to ensure you understand Use maps, diagrams and pictures Be respectful and friendly, and always smile Working in a Team Make sure you understand the chain of command, and get to know your supervisor Contribute to briefings and de-briefings Help others within your team to do their job Arrive with an open mind you may be asked to perform a role that you are not initially familiar with Ask questions if you don t understand something Transport Services Volunteering Details All volunteers will be encouraged to make their own way to and from their appointed venue each day. Your credentials will grant you access to ICWG transportation. Buses will depart from the Transportation Hub across from the Conference Center and go to both Whiteface and the Olympic Ski Jumping Complex. These buses will run on a continuous loop starting at 7 a.m. and finishing at 5 p.m. ICWG Command Center The ICWG Command Center is located in the North Elba Room of the Conference Center. This will be the central information and operations location during the games. Home Base The Second Floor of Conference Center will be the location for Home Base. This is the social heart of the Games. Here the athletes and delegates will gather during their off times to relax and interact. Home Base will offer activities, special events, and lounging areas to help enhance the cultural exchange aspect of the Games. Free Games Shuttle Bus If you are not rostered for any duties, there will be a free shuttle offered to spectators. The pickup point will be in front of the Conference Center. It will take people to the Ski Jump for Nordic events and Whiteface for alpine events. This is for spectating - not volunteering. Meals Those working shifts through mealtimes will be provided lunches. At the Jumping Complex and Whiteface there will be box meals. Those volunteering at the Olympic Center can pick up a lunch plate from the buffet in Home Base. 6

7 Media During the Games there will be representatives of the media conducting interviews at all of the sports venues and also Home Base. If a media person approaches you while you are volunteering, please refer them to the Venue Manager, who will be able to refer them to the appropriate person. Accreditation Pass Your accreditation pass must be worn at all times. It will gain you access to the venues and areas you are volunteering at. As a security measure, access is limited to individuals with an official ICWG pass. Safety Awareness Emergency procedures Each venue has an Emergency Response Plan in case there is an emergency at the venue. You will be briefed on the Plan during your venue introduction on Saturday, January 5. You may be asked to assist the Venue Manager in responding to the emergency. You should always be aware of the location of the Meeting Point if the venue has to be evacuated. Severe weather Venue Managers will be monitoring weather forecasts during the Games. If there is a risk of severe weather, contingencies will be discussed at the start of your shift. In the event of severe weather you may be asked to proceed to a safe place to avoid the weather. This may also involve assisting athletes and spectators to proceed safely. Do not resume your original position until you have been advised by the Venue Manager that it is safe to do so. Security All aspects of the Games have been reviewed by a security committee with the assistance of New York State Police. Each venue will have uniformed and non-uniformed police. Your safety and the safety of the athletes will be our highest priority. Child protection Please be observant for suspicious behaviour. You can assist in keeping our athletes safe by being vigilant and immediately reporting any suspicious behaviour to security. Remember that you should never place yourself in a one-on-one situation with a child. Volunteer Procedures Check-in When you arrive at the venue, report to the supervisor (see job details for name) Your supervisor will give you an onsite briefing on how to safely perform your role You will be directed to your post Don t forget to wear your uniform and your accreditation pass at all times that you are volunteering, and be prepared for the weather! Check-out At the completion of your shift, check out with your supervisor Cancelations We understand that circumstances can arise which mean that you cannot attend the venue. In this case, please call your supervisor. 7

8 Job Details Biathlon/Cross Country Volunteers Report to: Michael Battisti (518) Location: All events will take place at the Ski Jumps Check-in: 30 minutes before shift Delegation/Athlete Lodging Hosts Report to: Neil Sullivan Location: Lobby of either Golden Arrow or Hotel North Wood. If you are working a Sunday shift, we may ask some of you to help with delegation check in at the Conference Center.. Call Neil on phone as he is captaining for all hotels. Let him know if you have replacements before you leave Figure Skating Volunteers Report to: Mary Elizabeth Wightman (518) marye@orda.org Location: Olympic Center, 1932 Rink Gift Bag Packing Party Report to: Jim Koenig (518) pastorjimkoenig@gmail.com Location: Conference Center, Second Floor Home Base Center Volunteers Report to: Bill Walton (518) bill@experienceadkoutdoors.com Location: Conference Center, Second Floor. You will receive a specific responsibility on arrival Ice Hockey Penalty Box Attendants Report to: Jay Harvey jharvey@orda.org Location: USA or 1980 Rink at Olympic Center as specified by signup Check-in: 30 minutes before shift Language Student Volunteers Report to: Kelly Chezum kchezum@clarkson.edu Location: These volunteers will travel with the Heads of Delegations. You will be matched with a delegation based on language compatibility and follow their schedule. Check-in: You will coordinate with Heads of Delegation to meet up and travel with them each day Medical Services Report to: Tracey Viola (518) tracey.viola@gmail.com Location: Various Opening Ceremony Report to: Jim Koenig (518) pastorjimkoenig@gmail.com Location: 1980 Rink (use athlete entrance and proceed to the Zamboni Pit). You will assist in various capacities during the Opening Ceremony (to be assigned on arrival) Check-in: 30 minutes before shift 8

9 Snowshoe Expo Report to: Mark Elmore/Bill Walton (518) Location: Hill above Transportation Hub (across from Post Office) Speed Skating Volunteers Report to: Tom Miller (518) Location: Main building at the Olympic Speed Skating Oval. You will assist the competition director in the capacity you signed up for Student Press Officers Captains: Jon Lundin/Carrie Gentile (518) Locations: Home Base Venue Greeters Olympic Center Report to: ICWG Event Staff office (518) Location: You will man the main entry to the Olympic Center, answer questions, and direct people Check-in: At the Event Office 15 minutes before shift Venue Greeters Olympic Jumping Center Report to: Rebecca Dayton (518) Locations: You will man the main entry to the base lodge, answer questions, and direct people Check-in: Pool Building 15 minutes before shift Venue Greeters Whiteface Mt. Report to: Kate Zientko (518) Location: Kate Zientko will be located in the Ausable Room at the back of the main food court/cafeteria in the base lodge.. VIP Services Report to: Denise Bujold/Cheryl Randall (518) Location: Crown Plaza Hotel VIP Information Center Whiteface Mt. Alpine Volunteers Report to: Kate Zientko (518) Location: Ausable Room (back of Base Lodge cafeteria) Check-in: 30 minutes before shift Whiteface Mt. Ausable Room Hosts Report to: Kate Zientko (518) Location: Back of Base Lodge cafeteria 9

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