2016 GAMEEDAY A-Z GUIDE

Transcription

1 2016 GAMEDAY A-Z GUIDE

2 2016 SEASON SCHEDULE PRESEASON THU AUG 11 BRONCOS 7:00PM FOX Thu Aug New England 7:00pm FOX SAT AUG 27 CHIEFS NOON FOX Thu Sep Cleveland 7:00pm FOX REGULAR SEASON Sun Sep Houston Noon FOX MON SEP 19 EAGLES 7:30PM ESPN Sun Sep Dallas 7:30pm NBC SUN OC 2 LIONS NOON FOX Sun Oct Indianapolis Noon* FOX SUN OCT 16 JAGUARS NOON* CBS Thu Oct Green Bay 7:25pm CBS/NFLN MON OCT 31 VIKINGS 7:30PM ESPN Sun Nov 6 Bye Sun Nov Tampa Bay Noon* FOX Sun Nov NY Giants Noon* FOX SUN NOV 27 TITANS NOON* CBS SUN DEC 4 49ERS NOON* FOX Sun Dec Detroit Noon* FOX SUN DEC 18 PACKERS NOON* FOX SAT DEC 24 REDSKINS NOON* FOX Sun Jan Minnesota Noon* FOX All games Central Time, HOME GAMES IN CAPS AND BOLD * Game dates and times subject to change For ticket information ChicagoBears.com or BEAR

3 TABLE OF CONTENTS Bears Gameday A-Z...2 Bag Policy...2 Code of Conduct...3 Parking...8 Prohibited Items Ticket Information Guests With Disabilities Maps IMPORTANT CONTACT INFORMATION Bears Administrative Office (847) Halas Hall, 1920 Football Drive, Lake Forest, IL ChicagoBears.com Soldier Field Management (SMG) Lost & Found (312) S Museum Campus Drive, Gate 14, Chicago, IL SoldierField.net Soldier Field Gameday Security Text the keyword BEARS followed by the issue and location where assistance is needed to or call (312) Bears Ticket Sales & Service (847) 615-BEAR (2327) (888) 79-BEARS (23277) Ticket.Office@Bears.nfl.net ClubSeats@Bears.nfl.net Bears Pro Shop (312) (866) Customer Service Store.ChicagoBears.com Aramark (Concessions) (312) SP+ (Standard Parking) Museum Campus Lots 31st Street / McCormick Place (312) SoldierField.ClickandPark.com LAZ Parking Chicago Millennium Garages (312) MillenniumGarages.com Chicago-Area Emergency Alerts NotifyChicago.org

4 CHICAGO BEARS GAMEDAY A-Z Alcohol/Drugs Alcohol is strictly prohibited from being carried into Soldier Field, and violators are subject to ejection without refund. The use of illegal drugs, underage drinking and drinking alcohol on the public way and surrounding parklands is prohibited and violators are subject to arrest or citation from the Chicago Police Department. Individuals must be 21 years of age or older and show proper identification to purchase or consume alcoholic beverages. There is a maximum of two alcoholic beverages per purchase from a concession stand, portable or an in-seat vendor. Guests may be in possession of a maximum of two alcoholic beverages at one time. Alcohol sales begin two hours prior to kickoff and are discontinued at the end of the third quarter for day games and five minutes into the third quarter for night games or earlier at the discretion of stadium management. Automated Teller Machines (ATMs) PNC ATMs are conveniently located in the following areas throughout the stadium: Dr Pepper Patio located in the South Courtyard, Sections 128 next to the Verizon Studio, 321, 439, United Club Section 314 and 100 Level, Section 350, North Garage near the Bears Pro Shop, inside Gate 38 North Garage Level 3 and outside Gate 10. Soldier Field ATMs are also located at Sections 101, 117, 138, 342. Bag Policy... Based on recommended NFL public safety best practices, we strongly encourage fans to not bring any bags. One (per person) of the bags listed below will be permitted inside Soldier Field. Bags that are clear plastic, vinyl or PVC and do not exceed 12 x6 x12 One-gallon clear plastic freezer bag (Ziploc bag or similar) Women s clutch purse no larger than 4.5 x 6.5 with one of the clear plastic bags Medical bags for accompanying patron All items subject to search. All other bags will be denied. Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat cushions with zippered covers, pockets or flaps, computer bags, camera bags, and any bag larger than the permissible size. For a complete list of Prohibited Items, see Prohibited Items. Guests must return unauthorized items to their vehicles. The Bears and SMG/ Soldier Field Management cannot safeguard items which are not permitted to be brought into the stadium. THERE WILL BE NO EXCEPTIONS! Banners/Flags/Signs are permitted provided the item does not obstruct the view of other guests, is not commercial or offensive, displays profane language, advertisements, or political slogans and must not be placed over any official stadium signage. Items must not be attached to a pole or the like which may cause harm to the guests seated around you. Stadium security reserves the right to remove these items from your possession if deemed appropriate for any and all reasons A-Z GUIDE

5 A-Z GUIDE Bears Playbook Your interactive guide to every Chicago Bears home game. Pay attention to the Soldier Field videoboards throughout the game for special offers or discounts from Chicago Bears Corporate Partners. Binoculars Hand-held binoculars are permitted, but binocular cases are prohibited. Code of Conduct Courteous behavior and being respectful of others is expected of all guests at Chicago Bears games. Unruly or inconsiderate behavior will not be tolerated and may be grounds for ejection from the stadium and/or revocation of ticket privileges. Such behavior includes, but is not limited to: abuse of intoxicants, profane, disruptive or abusive language or gestures, offensive or disorderly conduct, throwing any object, standing or sitting in the aisles, smoking anywhere in the stadium, bringing any prohibited items into the stadium, possessing alcohol in a No Alcohol section, possessing more than two alcoholic beverages at a time, entering or attempting to enter the field level or playing field, wearing or displaying any apparel with profane or abusive language, failure to follow the instructions of stadium security and/or crowd management personnel, actions that may harm or endanger others and any other conduct that is deemed inappropriate in a public setting. Visiting teams fans are our guests; harassment of any fans will be considered unruly behavior and grounds for ejection. Each guest should hold his or her ticket and be ready to display it to stadium personnel to verify their seat location. Guests sitting in un-ticketed areas are subject to ejection from the stadium. Sending prank text messages can lead to the revocation of ticket privileges. Guests who cannot conform their conduct to these rules are not welcome at Chicago Bears games. The Season Ticket Holder is responsible for the conduct of users of tickets issued to the Season Ticket Holder, even if the Season Ticket Holder gives away or sells their tickets to a game. GAMEDAY A-Z Guests committing an extreme violation of our Code of Conduct will result in ejection and may result in the revocation of season ticket privileges and Permanent Seat Licenses. Those offenses include, but are not limited to entering or attempting to enter the playing field or assaulting any guest or staff member. Any repeated violations of our Code of Conduct can result in forfeiture of season ticket privileges and Permanent Seat Licenses. Based on NFL Best Practices, fans that are ejected from Bears games for fan conduct violations may be subject to take an online Fan Conduct Awareness Class and pass the exam before being given the opportunity to return to any stadium for an NFL game. Community Relations The Chicago Bears Football Club is dedicated to making a difference in our community. Our organization inspires positive change and enriches the lives of others through outreach program, initiatives and partnerships. We are proud to give back to the community that has supported us since To find out more, please visit ChicagoBears.com/Community A-Z GUIDE 3

6 CHICAGO BEARS Concessions Aramark is the exclusive food and beverage concessionaire at Soldier Field. For a complete listing of food and beverages available, please check the Chicago Bears Official App brought to you by Verizon, visit ChicagoBears.com, or any Fan Services booth on gameday. GAMEDAY A-Z Crib Club The Chicago Bears Crib Club brought to you by PNC is coming soon! Open to young Bears fans ages 0 to 4, membership is $20 and includes personalized Chicago Bears Crib Club items, exclusive invitations to events, contests, and more. To learn more, visit ChicagoBears.com/cribclub. Designated Driver Stop by a Fan Services booth and pledge to be a designated driver. Participants must show a valid driver s license and be 21 years of age or older. Participants will sign a pledge form promising not to drink alcohol at the game and to provide safe transportation home for their group. Designated Drivers receive a giveaway, coupon for a complimentary Dr Pepper Snapple Group fountain beverage and a promo code to enter into the Responsibility Has Its Rewards Sweepstakes for a chance to win a trip to the Pro Bowl or Super Bowl sponsored by the NFL and TEAM Coalition. They are also entered for a chance to win Designated Driver of the Game, including $50 in Bears Bucks to use at the Bears Pro Shops. Elevators/Escalators One elevator is located in the southeast corner of the Dr Pepper Patio in the South Courtyard inside Gate 6 providing service from the Grand Concourse to the Verizon Mezzanine Level. A second elevator is located in the southwest corner of the stadium on the Verizon Mezzanine Level behind Section 128 providing access from the Verizon Mezzanine Level to the Media Deck and the West Grandstand. All elevators are ADA accessible. Due to limited availability, we ask that only those guests with special needs use the elevators. Evacuation Should there be an immediate need to evacuate the stadium, fans will be given instructions via the public address system and/or the video board. It is recommended that you familiarize yourself with the two exits nearest to your seats. An evacuation plan video will be displayed on the video boards pre-game. EVACUATION ROUTES: VERIZON MEZZANINE LEVEL: Sections 101 through 108 or 154 and 155 proceed up to the Verizon Mezzanine concourse, turn right or left and continue toward the northeast corner of the stadium and exit through the East Gates. In Sections 110 through 153 and The Midway presented by Xfinity proceed up to the Verizon Mezzanine Concourse and turn right or left to the nearest stairs or ramp, down to the Grand Concourse and exit out the nearest gate. MEDIA DECK LEVEL: Sections 228 through 246 proceed up to the Media Deck Concourse, turn right or left and exit down the ramp or stairs in the southwest or west side of the stadium. Continue to the Grand Concourse and exit out the South or West Gates A-Z GUIDE

7 A-Z GUIDE END ZONE LEVELS: Sections 248 through 256 and Sections 348 through 357 and Kapow Terrace proceed either up or down your aisle to the North Colonnade Level Concourse, turn either right or left and exit out the nearest gate. In Sections 218 through 226 and Sections 318 through 326 and Miller Lite Loft sections 422 through 426 proceed either up or down your aisle to the South Colonnade Level Concourse, turn either right or left to the nearest ramp or stairs and down to exit out the nearest gate. WEST GRANDSTAND LEVEL: Sections 330 through 344 and Sections 427 through 447 proceed either up or down your aisle to the West Colonnade Level Concourse, turn either right or left to the nearest ramp or stairs and down to exit out the North Gates, South Gates or West Colonnade Exterior Stairs. UNITED CLUB LEVELS: Sections 202 through 216 proceed up to the United Club 200 Level Concourse, turn right or left and exit down through the nearest stairs to ground level, out through the East Gates. Sections 301 through 317 proceed either up or down to the United Club 300 Level Concourse and continue through the exit doors to the East Colonnade Concourse and exit down the East Colonnade Exterior Stairs. Or, take the nearest interior stairs down to ground level, out through the East Gates. GAMEDAY A-Z PRESS BOX OR PNC SUITES: Exit out through the back of the press box or Suite, turn either right or left to the nearest stairs down to the East Colonnade Concourse and proceed to the East Colonnade Exterior Stairs. Continue down to ground level. GUEST WITH A DISABILITY: If you require assistance, please see the nearest usher. Our usher staff has been trained to assist you to the nearest exit or Area of Refuge during an evacuation. Once you have left the stadium, proceed as far away from the gates as possible. Family Restrooms Family restrooms are located in the Dr Pepper Patio in the South Courtyard, as well as near Sections 121, 146, 154, 320, 354, 435, 437, 439; in the United Club 100 level (south end), and Sections 202, 216. We will consistently deliver the best gameday experience for the best fans in the NFL in a safe, clean and friendly environment. Fans First! Fan Services To assist with questions and listen to fans concerns, Fan Services team members will be stationed at eight Fan Services booths located throughout the stadium and two Concierge desks in the United Club. The Fan Services staff will also be roving the concourses throughout the stadium to provide added customer service A-Z GUIDE 5

8 CHICAGO BEARS Among the services provided are the Designated Driver program, identification wristbands and First Game certificates, assistive listening devices and pagers (Gate 0 only), feedback forms and Gameday A - Z Guides. Fans can also recognize any staff member for providing service that exceeds expectations by nominating them for a Gameday Hero Award. Fan Services Booths are located: inside Gate 0, inside Gate 19, Verizon Mezzanine Concourse - Sections 119, 138, Colonnade Level Sections 320, 332, 350, Grandstand Level Section 444, Concierge desks in the United Club 100 Level. GAMEDAY A-Z Feedback We want to hear from you! Visit ChicagoBears.com and click on the Contact Us link at the bottom of the page. You can also call our Ticket Sales and Services Team directly at (847) 615-BEAR (2327). Fight Song BEAR DOWN, CHICAGO BEARS Composed by Al Hoffman Bear down, Chicago Bears, make every play clear the way to victory; Bear down, Chicago Bears, put up a fight with a might so fearlessly. We ll never forget the way you thrilled the nation with your T-formation. Bear down, Chicago Bears, and let them know why you re wearing the crown. You re the pride and joy of Illinois, Chicago Bears, bear down. First Aid/Medical Services Soldier Field First Aid Stations are located in the following areas: Inside Gate 17 on the Grand Concourse Colonnade Concourse, behind Section 339 United Club 300 Level, across from north elevators, behind Section 304 Several roving medical teams throughout the stadium Automated External Defibrillators (AEDs) are located throughout the stadium and at First Aid stations. First Bears Game Certificates Fans attending their first Bears game at Soldier Field can receive an exclusive certificate commemorating their experience. Stop by any Fan Services booth for more information. Gates Don t Wait, Get to the Gate: The Game Starts with the Anthem. Enhanced NFL public safety measures may lead to increased entry times to the game, and we don t want you to miss any of the pre-game excitement. Stadium gates open two hours prior to kick-off. We STRONGLY ENCOURAGE fans to arrive early and be patient when entering the stadium. The enhanced public safety procedures at stadium gates recommended by the NFL will increase comfort and safety of fans at the game, but will require extra time for inspections and screening. Walk-through metal detectors will be used at the gates. You and your belongings may be searched upon entry into Soldier Field. We suggest you not bring any bags; only one NFL approved bag per person will be permitted (see Bag Policy ). By tendering your ticket and entering the stadium, you consent to such searches and waive any related claims that you might have A-Z GUIDE

9 A-Z GUIDE against the NFL, its member clubs, their affiliates, and stadium landlord their agents. If you elect to not consent to the searches, you will be denied entry to the stadium. Every guest must pass through a security checkpoint. No re-entries are permitted. All gates at Soldier Field are ADA accessible. Kids Club The Chicago Bears Kids Club brought to you by Papa John s is open to young Bears fans ages 5 to 12. There are two membership types with great offerings including special Kids Club only items, events, and contests. To register, visit ChicagoBears.com/kidsclub. Lost & Found During the game lost and found is located at the Gate 1 Guest Services office; after the game all lost items found will be taken to the Soldier Field management office at Gate 14. The item will be held by stadium management for 30 days before being discarded. To claim your item, please call (312) Lost Children & Missing Persons Lost children and missing persons will be escorted to the Gate 1 Guest Services office. A youth officer will be present to handle the report of a lost child and assist with locating their parent or guardian. Identification wrist bands for children are available at all Fan Services booths. GAMEDAY A-Z Merchandise/Bears Pro Shops Bears Pro Shops are located at the north entrance of the stadium inside Gate 47 (from inside up the ramp from Section 148, northwest corner of the Verizon Mezzanine Level), south end of the United Club 100 Level (Club and Suite holders only), and the Dr Pepper Patio in the South Courtyard inside Gate 3 next to the Mezzanine ramp. The Chicago Bears prefer Visa. The Midway presented by Xfinity is a climate-controlled hospitality space located on the west side of the Verizon Mezzanine Concourse behind sections 136 and 138. The lively indoor setting offers a variety of unique seating and gathering areas, four full service bars, specialty food stations, dedicated restrooms, and an impressive audio visual system to keep you connected to the action on the field. The Midway will be open before, during and after Bears home games. Season passes are sold exclusively to Bears Season Ticket Holders while single game passes can be purchased via the Chicago Bears Official App. News/Announcements Stay connected! Keep up to date with official Chicago Bears news and announcements while you re at Soldier Field: 1. Download the Chicago Bears Official App brought to you by Verizon. For the latest news, exclusive videos, team stats, live scoring, replays of every play (available exclusively inside Soldier Field) and more, text BEARS to or search for Chicago Bears in the Android Marketplace, Apple App Store or Blackberry App World. 2. Follow our four Twitter accounts for up-to-the minute alerts for team news and for events, player appearances and for Season Ticket Holder updates and news to learn more about what the Bears are doing in your community A-Z GUIDE 7

10 CHICAGO BEARS Parking Most parking facilities immediately surrounding the stadium require a pre-paid parking coupon. These facilities open four hours prior to kickoff and close two hours after the game. Parking lots may close earlier at the discretion of the Chicago Park District and stadium management. GAMEDAY A-Z TRAFFIC ADVISORY Construction on I-55 scheduled through the fall of 2016 will have an impact on traffic around Soldier Field on gamedays. Traffic routes are depicted on maps on pages Please review, as routes may have changed from the ones previously taken while attending games. We strongly suggest leaving more time to drive to Bears games. Visit idot.illinois.gov/about-idot/ stay-connected/news-releases/construction/releases and the Coming to the Game page on ChicagoBears.com for updated information. A limited number of single game parking passes for various lots servicing Soldier Field may be purchased in advance by visiting SoldierField.ClickandPark.com. Fans without full season coupons can also park at the Southwest Parking Facilities at McCormick Place Lot B ($40 cash, $45 pre-paid guaranteed) or in the Millennium Park Garage ($35) and utilize the free shuttles to the stadium. The parking shuttles drop-off and pick-up area is located on 18th St., just west of Lake Shore Drive (use Pedestrian Bridge for Millennium shuttles). Both shuttles continue until two hours after the game. There is also cash parking available at McCormick Place Lot C - Lakeside ($35 - No shuttle service available) and 18th Street ($55 plus service fee of $5 for a total of $60 - pre-paid coupon only). For more information on cash/individual game parking lots and garages, visit the Fan Services page at ChicagoBears.com, SoldierField.ClickandPark.com or MillenniumGarages.com. Buses, taxi cabs, and limousines will not be allowed to enter Soldier Field Campus starting 90 minutes after kick-off until one hour after the game is over. Violators are subject to ticketing, towing and prosecution. No exceptions. Buses may drop-off and pick-up guests on Columbus Drive, north of Balbo. Buses cannot drop off or pick up guests on any other area roadway. Oversized Vehicles / Limousines: Cash parking is located at the Adler Planetarium Lot, on a first-come, first-served basis for $121. Oversized vehicles (bus, campers, etc.) can be reserved at the Adler Lot for $121 plus a $5 transaction fee by visiting SoldierField.ClickandPark.com. When available, buses and RVs can also park at the 31st St. McCormick Place Lot B for $80. Family Friendly (Alcohol Free) Parking Lots: Family Friendly parking is located south of the Adler Planetarium ($49), and at the 31st Street Beach Lot ($25). No alcohol consumption is permitted in these lots. For information, visit SoldierField.ClickandPark.com. Prohibited Parking in Residential Areas: Parking is prohibited in the residential areas surrounding Soldier Field. The area is bordered by Roosevelt Road on the north, Cermak Road on the south, Lake Shore Drive on the east and Clark Street on the west. Violators are subject to ticketing and towing A-Z GUIDE

11 A-Z GUIDE Policies: The following elements are prohibited in all parking lots and garages: (includes 31st St. McCormick Place Lot B): Tailgating during games and after night games Consumption of alcohol in the Family Friendly lots Advertising banners or displays Disorderly conduct Deep fryers or any oil-based cooking or frying Picketing or political campaigning Saving parking spaces Tents or canopies of any size Tethered blimps, balloons, and other oversized inflatables Fire pits Weapons, fireworks Set-ups or games utilizing sidewalks and/or streets Solicitation or distribution of any unauthorized item Unmanned Aircraft Systems ( Drones ) Drinking games GAMEDAY A-Z Note: Grills are not permitted in enclosed parking garages and the lower level of the Waldron Deck lot. Solicitation/Distribution: Solicitation or distribution of any unauthorized item is not permitted in parking facilities, the stadium s outer perimeter, or within the stadium. Revocable License: A parking coupon is a revocable license. The license is subject to revocation if the user of the coupon engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates parking, stadium policies or the Bears Fan Code of Conduct. SP+ reserves the right to impose at any time rules relating to the conduct of patrons at the facilities they manage. Tailgating: Tailgating is allowed on all surface lots of the Museum Campus, the upper level of the Waldron Deck and the Southwest Parking Facilities (McCormick Place 31st Street Lot B only). Party set-ups and grills that exceed the one designated parking space are prohibited. Tailgate set-ups cannot block vehicles entering or exiting the parking lots; set-ups in violation will be removed. Open containers of alcohol are not permitted outside of the parking lots, on the surrounding parklands or on the shuttles. Chicago Police Officers will issue citations for violators. Tailgating during the games or after night games and consuming alcohol in the Family Friendly No Alcohol lots are all prohibited. Security: For assistance, security teams are located near the parking lots cashier booths or the top and bottom of the ramp in the Waldron Deck. Fans can also text the keyword Bears and describe the issue and location to (available three hours pregame to one hour postgame), call the security hotline (312) or SP+ at (312) A-Z GUIDE 9

12 CHICAGO BEARS GAMEDAY A-Z Prohibited Items For the comfort and safety of all guests the following items are not permitted to be brought into the stadium: Weapons/firearms Alcoholic beverages and Palcohol (Powdered Alcohol) Any bag, case or purse other than the NFL approved clear bags, see Bag Policy below Seat cushions with zippered covers, pockets or flaps Balloons and beach balls Cameras with lenses that exceed 6 when fully extended Cans, bottles, or other beverage containers Clothing or signage with offensive or vulgar language or that blocks fans view Confetti Fireworks, smoke bombs Illegal drugs Laser pens and pointers Noise-making devices (i.e. horns, whistles, etc.) Poles of any kind, including selfie-sticks Strollers Umbrellas Video or movie cameras Using smokeless cigarettes, e-cigarettes or chewing smokeless tobacco Any other items deemed to be dangerous or inappropriate Unmanned Aircraft Systems ( Drones ) Any coolers and ice chests (includes soft sided) Bag Policy...Based on recommended NFL public safety best practices, we strongly encourage fans to not bring any bags. One (per person) of the bags listed below will be permitted inside Soldier Field. Bags that are clear plastic, vinyl or PVC and do not exceed 12 x 6 x 12 One-gallon resealable clear freezer bag Women s clutch purse no larger than 4.5 x 6.5 with one of the clear plastic bags Medical bags for accompanying patron All items subject to search. All other bags will be denied. Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, non-clear cinch bags, luggage of any kind, seat cushions with zippered covers, pockets or flaps, computer bags, camera bags, and any bag larger than the permissible size. THERE WILL BE NO EXCEPTIONS! Strollers: Strollers are not permitted in the seating area. Fans can check strollers during games through October outside at Gate 8 or in the United Club at the Concierge desks on the Club 100 level. No other prohibited item can be checked. Public Transportation The Transportation Center, (a.k.a. East Museum Lot ) at the corner of McFetridge and Museum Campus Drive, is where CTA, Metra shuttle, and Pace bus services will be available for fans drop-off and pick-up. For A-Z GUIDE

13 A-Z GUIDE schedule and route information, please contact the Regional Transit Authority at: (312) or rtachicago.com. Due to limited parking on gameday, we strongly encourage utilizing public transportation. Metra Commuter Trains For more information regarding schedules, locations, and fares, log on to Metrarail.com or call (312) From Ogilvie Transportation Center (OTC) and Union Station: From OTC and Union Station, the #128 Soldier Field Express buses travel a non-stop route to Soldier Field. South Shore Line: The South Shore Metra line runs trains on the Metra Electric Line from South Bend, Indiana to downtown Chicago. For more information, log on to NICTD.com or call (312) CTA Buses & El Trains Soldier Field can be reached on the #128 Soldier Field Express and the #146 Inner Drive/Michigan Express buses. To exit Soldier Field after the game, board #128 and #146 buses along the west side of the Transportation Center ( East Museum Lot ) at the corner of McFetridge and Museum Campus Drive, just northeast of the stadium. The Red, Orange, and Green Lines stop at Roosevelt Station, between State Street and Wabash Avenue, where transfers can be made to the #146 Inner Drive/Michigan Express bus, or walk east on Roosevelt Road through Museum Campus to the stadium. For more information on CTA, log on to TransitChicago.com. GAMEDAY A-Z Pace Soldier Field Express Buses Pace operates Soldier Field Express Buses for Bears home games. Free parking is available at each departure location. Buses depart 30 minutes after the game is over from the same location where passengers are dropped off. For more information on Pace buses, visit PaceBus.com or call (847) Taxi Cabs and Uber Rides - DESIGNATED DROP OFF AND PICK UP LOCATIONS: Pre-game drop off locations: McFetridge Drive turnaround east of Lake Shore Drive (LSD) 18th Street turnaround west of LSD At Balbo Drive and Columbus Drive Post-game pick up locations: At Balbo Drive and Columbus Drive Security Assistance/Texting For assistance, utilize the following services: Text keyword BEARS followed by the issue and location to Standard Short Message Services ( SMS ) rates apply. Sending prank text messages can lead to the revocation of ticket privileges A-Z GUIDE 11

14 CHICAGO BEARS Fan Hotline (312) Contact the nearest security officer (red jacket), usher (yellow jacket or orange shirt), or Fan Services Team Member (navy blue jacket) GAMEDAY A-Z See Something, Say Something The safety of fans at our games is a top priority. The NFL, Chicago Bears and the Department of Homeland Security remind fans that if they see something suspicious to say something to alert stadium personnel. Smoking Policy The Smoke-Free Illinois Act prohibits smoking in Soldier Field for Bears games. There are no designated smoking areas inside or outside the stadium and re-entry is prohibited. The smoking policy will be strictly enforced. Violators are subject to ejection. Repeated violations can result in the forfeiting of season ticket privileges. Using smokeless or e-cigarettes and chewing smokeless tobacco are also prohibited. Tailgate Kick off gameday with Bears fans at the Miller Lite Ultimate Tailgate beginning two and a half hours prior to kickoff of the first four (4) regular season games. This event is complimentary, open to the public and features alumni appearances, the WBBM Newsradio 780 and 105.9FM pregame show, music, giveaways, food and beverages available for purchase and more. The Miller Lite Ultimate Tailgate is located on the Stadium Green (southeast and southwest lawns directly outside of Gates 5 & 6) and is brought to you by the Chicago Tribune. Video Board Enhancements The stadium video boards are 128 feet by 40 feet and offer the highest picture quality in the NFL. The LED ribbon panels are installed along the east and west 300-level and west 200-level. NFL scores are displayed on the left side of the two main video boards. Stats appear on the lower right side of the two main video boards. Game score and game in progress info appears along the bottom of the two main video boards and in the middle of the 300 level east and west ribbon panels A-Z GUIDE

15 A-Z GUIDE TICKET INFORMATION Bears Share The Bears Share ticket donation program has been in effect since 1993 benefiting numerous local charities. Tickets can be donated online through STH Central at ChicagoBears.com/STH. Simply log in to your personal account and select Manage My Tickets. Select the ticket(s) you wish to donate and select Donate To Charity. The tickets will automatically be forwarded to The original ticket(s) become invalid. Donors will receive an acknowledgement which should be retained for tax purposes. Tickets can also be mailed to the following address: Chicago Bears Football Club, c/o Bears Share, 1920 Football Drive, Lake Forest, IL Donations must occur at least four (4) business days prior to the game to allow for distribution. For more information regarding local agencies that are supported through Bears Share, please visit ChicagoBears.com/BearsCare. Child Ticket Policy Children under 32 tall are permitted entry inside Soldier Field without a ticket provided they obtain a complimentary lap pass prior to entry. Ticketed patrons will need to obtain a lap pass at the Gate 10 Ticket Office at Soldier Field on gameday. The child receiving the lap pass must be present when the pass is issued. There is a limit of one lap pass per game ticket. The child will have to sit on a ticketed patron s lap for the game and may not occupy a seat. Individual Game Tickets Individual single-game tickets are sold by Ticketmaster via phone and internet only. Fans may charge by phone at (800) or online at Ticketmaster.com. Lost, Stolen, or Destroyed Tickets Season tickets which are lost or destroyed may be reprinted by logging into STH Central at ChicagoBears.com/STH. Season Ticket Holders can also replace tickets on gameday for a $25 cash reprinting fee. Please contact the Ticket Sales and Services Team at (847) 615-BEAR (2327) to report stolen tickets. TICKET INFORMATION NFL Ticket Exchange Bears fans can buy and sell Bears tickets with NFL Ticket Exchange at NFL.com powered by Ticketmaster. Fans are able to purchase tickets direct from Season Ticket Holders and other fans, or sell tickets that can t be used. For more details, visit the NFL Ticket Exchange at NFL.com/TicketExchange. No Alcohol No Alcohol seating is located in Sections 148 and 155 in the north end zone. The possession of alcoholic beverages is not permitted in these sections, and guests who violate this policy will be ejected from the stadium. For more information, please contact the Ticket Sales and Services Team during regular business hours at (847) 615-BEAR (2327). Ticket Sales and Service Department The Bears Ticket Office on gamedays is located at Gate 10, at the southeast corner of the stadium. The office opens two hours prior to kickoff and representatives from the Ticket Sales and Services Team can be reached by calling (847) 615-BEAR (2327) A-Z GUIDE 13

16 CHICAGO BEARS Revocable License A game ticket is a revocable license, and the license is subject to revocation if the user of the ticket brings into the stadium or attempts to bring into the stadium any prohibited items, engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates Bears ticket policies or stadium policies. The Chicago Bears reserve the right to impose at any time rules relating to the conduct of guests at games and establish other policies for the stadium. Will Call The Will Call for tickets and media is located outside Gate 10, at the southeast corner of the stadium. A valid picture identification is required to pick up tickets. Will Call opens two and one-half hours prior to kickoff and closes at halftime. TICKET INFORMATION Water Fountains Locations: Grand Concourse, Gate 0 Verizon Mezzanine Concourse, Sections 106, 113, 120, 125, 130, 141, 148, 155 Media Deck, Sections 228, 243 Colonnade Concourse, Sections 318, 325, 333, 344, 349, 355 West Grandstand Concourse, Sections 430, 433, 438, 441, 444 Water fountains are turned off seasonally to prevent freezing A-Z GUIDE

17 A-Z GUIDE GUESTS WITH DISABILITIES The Bears are committed to meeting the needs of our fans with disabilities, and we welcome members of our disabled community to Soldier Field, which is fully compliant with the Americans with Disabilities Act. ADA Coordinator To contact the Bears ADA Coordinator, please call our Ticket Sales and Services Team at (847) 615-BEAR (2327). ADA Drop-Off/Pick-Up Area is located outside Gate 10 on the southeast side of stadium. An ADA placard or ADA license plate is required for access, and the person to whom the placard or license plate is registered must be an occupant of the vehicle in order to access the Gate 10 drop-off. If the driver does not have a coupon for onsite parking, they will be directed back into the traffic queue to the nearest available cash parking. Assistive Animals Seeing-eye dogs and other assistive animals accompanying the disabled or visually impaired are permitted at Soldier Field. Please contact our ADA Coordinator at (847) 615-BEAR (2327) if any accommodations are required. All other animals are prohibited. Courtesy Carts SP+ will have a limited number of courtesy carts available for transport of the disabled guest to and from the Museum Campus parking lots. Only the disabled guest and one companion will be permitted on the carts. Designated pick-up and drop-off locations are outside of the South Lot on the walkway near Museum Campus Drive at 18th Street and outside of the Adler Lot at the corner of Solidarity Drive and Lynn White Drive. Evacuation If you require assistance, please see the nearest usher to register your location. If needed, they will assist you to the nearest exit or Area of Refuge during an evacuation. Areas of Refuge are located at all concourse level emergency stair landings and are visually denoted by illuminated Areas of Refuge signage. Parking Each parking lot is compliant with the Americans with Disabilities Act. A pre-paid parking coupon and ADA placard or license plate is required to park in the Museum Campus parking lot ADA spaces. The person to whom the license plate or placard is registered must be an occupant in the vehicle. Guests without a pre-paid parking coupon are encouraged to park at the Southwest Parking Facilities at McCormick Place or the Millennium Park Garage and take the free ADA accessible shuttles directly to the ADA Drop-Off/Pick-up area outside Gate 10. GUESTS WITH DISABILITIES Tickets A guest who needs to exchange his or her ticket for a wheelchair-accessible seat MUST enter the stadium through Gate 10. Wheelchairs A limited amount of wheelchairs are available for transporting guests with disabilities to their seating locations. For information on accessible seating, contact the Bears Ticket Sales and Services Team at (847) 615-BEAR (2327) A-Z GUIDE 15

18 NEW TRAFFIC ROUTES FOR COUPON PARKING ENTRANCE ROUTES Construction on I-55 scheduled through the fall of 2016 will have an impact on traffic around Soldier Field on gamedays. Please review as routes may have changed from ones previously taken while attending games. We aim to make your gameday experience the best possible from the time you leave your home until the time you return. Taxi Pick-Up 11th/Michigan Ave. COLUMBUS DR. Uber Drop-Off on Balbo Columbus Pedestrian Underpass Shedd Aquarium ROOSEVELT RD. Taxi Drop-Off Field Museum McFETRIDGE DR. Transportation Center EAST MUSEUM LOT (PREMIUM) SOLIDARITY DRIVE Family Friendly & RV/Bus Parking at Adler Planetarium Lot RV/Bus Parking ADLER LOT Adler Planetarium LAKE SHORE DRIVE NORTH GARAGE Soldier Field MUSEUM CAMPUS DRIVE Burnham Harbor Boaters Lot Yacht Club LYNN WHITE DRIVE FAMILY FRIENDLY PARKING AREAS (No Alcohol) ADA Drop-Off WALDRON DRIVE NI Visitors Center LSD/Waldron Pedestrian Underpass Millennium Park/ Lakeside Garages Shuttle Bus Turnaround 18th St. Pedestrian Bridge WALDRON DECK 18TH ST./DR. PREMIUM PARKING BURNHAM HARBOR LOTS 18th St. Metra Station (to South Suburbs) Taxi Drop-Off SOUTH LOT 31st St. and Southwest Facilities at McCormick Place Shuttles To I-55 To McCormick Place Bears Parking Available after November A-Z GUIDE

19 NEW TRAFFIC ROUTES FOR COUPON PARKING EXIT ROUTES Construction on I-55 scheduled through the fall of 2016 will have an impact on traffic around Soldier Field on gamedays. Please review as routes may have changed from ones previously taken while attending games. We aim to make your gameday experience the best possible from the time you leave your home until the time you return. Taxi Pick-Up 11th/Michigan Ave. COLUMBUS DR. Uber Drop-Off Columbus/ Balbo Columbus Pedestrian Underpass Shedd Aquarium ROOSEVELT RD. Taxi Drop-Off Field Museum McFETRIDGE DR. Transportation Center EAST MUSEUM LOT (PREMIUM) SOLIDARITY DRIVE Family Friendly & RV/Bus Parking at Adler Planetarium Lot RV/Bus Parking ADLER LOT Adler Planetarium LAKE SHORE DRIVE NORTH GARAGE Soldier Field MUSEUM CAMPUS DRIVE Burnham Harbor Boaters Lot Yacht Club LYNN WHITE DRIVE FAMILY FRIENDLY PARKING AREAS (No Alcohol) ADA Drop-Off WALDRON DRIVE NI Visitors Center Millennium Park/ Lakeside Garages Shuttle Bus Turnaround LSD/Waldron Pedestrian Underpass 18th St. Pedestrian Bridge WALDRON DECK 18TH ST./DR. PREMIUM PARKING BURNHAM HARBOR LOTS 18th St. Metra Station (to South Suburbs) SOUTH LOT 31st St. and Southwest Facilities at McCormick Place Shuttles To I-55 To McCormick Place Bears Parking Available after November A-Z GUIDE 17

20 THE M KAPOW TERRACE 2016 COST Tier 1 Regular Season Tier 2 Preseason $ $ $ $ $ $ $ $ $ $154 $ $ $ $ $ $ $ $91.00 $85.00 $ A-Z GUIDE

21 IDWAY SOLDIER FIELD $ $ $ $ $ $ $ $94.00 $94.00 $ $78.00 $78.00 $72.00 $67.00 $61.00 $57.00 $55.00 $49.00 $49.00 $ A-Z GUIDE 19

22 A-Z GUIDE

23 21

24 Fort Dearborn Dr SOUTHWEST FACILITIES AT McCORMICK PLACE Mines Dr Lot C (Lakeside Underground) McCormick Place South Bldg Lake Shore Drive I-55 Mc8th Dr Dr. Martin Luther King Jr. Dr Lot B (31st St) Moe Dr est Facilities at McCo 31st St Shuttle Bus Pick-up Location A-Z GUIDE

25 MILLENNIUM GARAGES Shuttle Stops Lower Randolph! Randolph Street Wabash Avenue Washington Michigan Avenue Grant Park North Garage (underground)! Millennium Park Garage (underground)! Columbus Drive Millennium Lakeside Garage (underground)! Madison Monroe Street Adams The Art Institute of Chicago Butler Field Lake Shore Drive Grant Park South Garage (underground)! Jackson Street Van Buren Wabash Avenue Michigan Avenue Congress Parkway Columbus Drive N Buckingham Fountain Pedestrian Entrance/Exits: Vehicle Entrance/Exits: 23

26 BE CLEAR ON GAME DAY SAFETY The NFL has enhanced its public safety policy to include the type of bag you can bring into the stadium. This will also speed entry on game day. Here is everything you need to know for a safer, more convenient day at the stadium.

27 NON-APPROVED BAGS BACKPACK BINOCULARS CASE CAMERA CASE CLEAR BACKPACK TINTED PLASTIC BAG PRINTED PATTERN PLASTIC BAG FANNY PACK PURSE SEAT CUSHION WITH POCKET OVERSIZED TOTE BAG DIAPER BAG MESH BAG For a complete list of Prohibited Items visit ChicagoBears.com.

28 HELP STOP UNBEARABLE FAN BEHAVIOR For a safe, comfortable, and enjoyable experience, fans are required to refrain from: Excessive drinking and intoxication or possessing alcohol in the no-alcohol section Bringing weapons Foul or abusive language or clothing Smoking anywhere in the stadium Harassment of any fans Disruptive or unruly conduct Failure to follow instructions from stadium personnel Interference with the progress of the game (includes throwing objects) Entering or attempting to enter the field of play Violators may be required to take an NFL fan conduct awareness course before being admitted to any NFL stadium To report unbearable fan behavior, text BEARS followed by a space, and describe the issue and location to 69050, or call (312) * Standard SMS rates apply BEARS FAN CODE OF CONDUCT Courteous behavior and being respectful of others is expected of all guests at Chicago Bears games. Unruly or inconsiderate behavior will not be tolerated and may be grounds for ejection from the stadium and/or revocation of ticket privileges. Such behavior includes, but is not limited to: abuse of intoxicants, profane, disruptive or abusive language or gestures, offensive or disorderly conduct, throwing any object, standing or sitting in the aisles, smoking anywhere in the stadium, bringing any prohibited items into the stadium, possessing alcohol in a No Alcohol section, possessing more than two alcoholic beverages at a time, entering or attempting to enter the field level or playing field, wearing or displaying any apparel with profane or abusive language, failure to follow the instructions of stadium security and/or crowd management personnel, actions that may harm or endanger others and any other conduct that is deemed inappropriate in a public setting, Visiting teams fans are our guests; harassment of any fans will be considered unruly behavior and grounds for ejection. Each guest should hold his or her ticket and be ready to display it to stadium personnel to verify their seat location. Guests sitting in un-ticketed areas are subject to ejection from the stadium. Sending prank text messages can lead to revocation of ticket privileges. Guests who cannot conform their conduct to these rules are not welcome at Chicago Bears games. The Season Ticket Holder is responsible for the conduct of users of tickets issued to the Season Ticket Holder, even if the Season Ticket Holder gives away or sells their tickets to a game.