ADA Seating ADA seating is issued on a first come, first served basis. If ADA seating is required, please contact the ticket office at

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1 ADA Parking ADA parking is issued on a first come, first served basis to individuals in possession of a state issued handicap parking placard. ADA parking is located in the Beacon Street garage, Commonwealth Avenue garage, Flynn Recreation Complex and Merkert Chemistry Building parking lots. BCPD will assist with parking ADA guests as close to Conte Forum as possible. ADA Seating ADA seating is issued on a first come, first served basis. If ADA seating is required, please contact the ticket office at AED s There is an AED (Automated External Defibrillator) located near both the North and South entrances of Conte Forum. Please contact the event staff if medical assistance is needed. Air Travel The following airports provide service to the Boston area: Logan International Airport Telephone: LOGAN Boston, MA Miles to Boston College: 10 Manchester-Boston Regional Airport Telephone: Manchester, NH Miles to Boston: 60 T.F. Green Airport Telephone: Providence, RI Miles to Boston College: 55 Hanscom Air Force Base Telephone: Bedford, MA Miles to Boston College: 20 No Commercial Service Alcohol Policy Guests are not permitted to bring alcohol into Conte Forum. Guests will not be allowed to enter Conte Forum if they appear intoxicated. Drunk and/or disorderly behavior as well as violation of any alcohol policy will result in ejection from Conte Forum without refund and could result in the loss of season tickets. Alumni Stadium Alumni Stadium is the home of the Boston College football team, and is adjacent to Conte Forum. Alumni Stadium is closed during home events in Conte Forum. Animals/Pets All animals and/or pets are prohibited in Conte Forum with the exception of service animals assisting those with disabilities. ATM s ATM s can be found on campus at Walsh Hall, 21 Campanella Way, and Corcoran Commons. Please note that Boston College concessions stands do accept debit and credit cards including Visa, MasterCard, American Express, Discover, Diners Club and BC Student ID cards for payment. There are no ATM s inside Conte Forum Auto Rentals

2 Alamo Telephone: Avis Telephone: Budget Telephone: Enterprise Telephone: Hertz Telephone: National Telephone: Autograph Sessions Autograph sessions will be held after various games throughout the season. All autograph sessions will be held at Gate C. Please check for a list of autograph sessions. Bags and Bag Searches To expedite your entrance into the facility, we recommend not bringing bags into Conte Forum. Student Gold Pass holders are not permitted to bring any bags into Conte Forum bigger than 12x12x6. General guests may bring bags into the arena but all bags will searched for prohibited items by stadium officials. Bag size should be no bigger than a backpack and larger luggage items are prohibited. Baldwin Baldwin is the official mascot of Boston College. Banners, Signs and Flags Banners, signs and flags deemed inappropriate by event staff are not permitted in Conte Forum. Signage may not be hung or attached anywhere inside or outside of the facility. BCPD (Boston College Police Department) Many officers are present on game day to ensure the safety and security of the student-athletes, coaches and fans. The main BCPD station is located at 21 Campanella Way. Bookstore The Boston College bookstore has merchandise stands located at Gate B and Gate C of Conte Forum. Other options include the main Bookstore located at McElroy Commons and at 21 Campanella Way. Camera Policy Still cameras that do not obstruct views of the playing surface of neighboring guests are permitted. Cameras that have lenses larger than 4 inches or those with detachable lenses are not permitted in Conte Forum. Campus Shuttle The Boston College Shuttle stop is located on the north side of Conte Forum adjacent to Gate D of Alumni Stadium. Please click here for a list of BC Shuttle schedules. Colors The official colors of Boston College are maroon and gold. Concessions

3 Concession stands and carts are located throughout Conte Forum. All permanent and most portable stands accept debit and credit cards including Visa, MasterCard, American Express, Discover, Diners Club and BC Student ID cards for payment. Conte Forum Conte Forum is the home of the Boston College Men s and Women s Basketball, Men s and Women s Ice Hockey and Women s Volleyball teams. Conte Forum seats 8,606 for basketball and 7,884 for ice hockey. Corporate Hospitality For information on hosting an event, please contact External Operations at Credit Cards All permanent and most portable concession stand locations accept debit and credit cards including Visa, MasterCard, American Express, Discover, Diners Club and BC Student ID cards for payment. Directions to Boston College The GPS address of Conte Forum is 2601 Beacon St, Chestnut Hill, MA Please click here for directions to Conte Forum. Doug Flutie Statue The Doug Flutie Statue is located outside on the north side of Conte Forum adjacent to Gate D of Alumni Stadium. Eagles in the Pros Eagles in the Pros are displays honoring former Boston College student-athletes that have played or are currently playing at the professional level of their respective sports. The Men s Ice Hockey display is located at the Southeast corner of the concourse. The Men s and Women s Basketball display is located at the Northeast corner of the concourse. Elevators Elevators are located near both the North and South entrances. The elevators provide service to the concourse levels of Conte Forum and the 4 th floor Press Box (some stairs required for entry into the pressbox). The elevators do not provide service to the upper decks of the arena. Emergency Evacuation In the event that the Boston College Athletic Department determines that it is necessary to evacuate the arena, an announcement will be made by the Public Address Announcer advising fans of the need to leave the arena. Upon hearing this announcement, fans are advised to exit the arena in a calm and orderly fashion. Fans are encouraged to exit the arena via the gate printed on their ticket. The gate printed on the ticket is the closest exit to that corresponding seat location. Staff members have been trained in emergency preparedness and evacuation and will assist fans as needed. Event Staff, Ushers and Ticket Takers Event Staff may be recognized by their brightly colored jackets labeled Event Staff. Please notify the nearest event staff member if you have any questions or concerns throughout the day. TeamOps is the event staffing company utilized by Boston College, and is the same company used by the New England Patriots. Please click here for more information regarding TeamOps.

4 Fan Behavior We are BC is a campus wide initiative aimed at enhancing the atmosphere at BC for students, alumni, visitors, student-athletes and guests. Through the four tenets of the campaign, Pride, Passion, Respect, and Responsibility, campus leaders are hoping to promote a fun, safe, and respectful environment for all of Boston College. Proper behavior is expected from all of our guests. Foul/abusive language and/or rowdy behavior will not be tolerated and will be cause for ejection and/or arrest. Violators may also have their season tickets revoked. Notify the nearest Event Staff or Security Representative immediately if actions of this type occur near you. Guests of Boston College are expected to: o Sit in assigned seats to avoid inconveniencing other guests. o Keep aisles clear at all times. o Be prepared to show your ticket stub each time you enter your assigned seating section. o Refrain from entering the playing surface, throwing objects, or any other actions that may prove hazardous. Offenders will be ejected and are subject to arrest and prosecution. Fastbreak Club The Fastbreak Club is the official support organization of the Boston College Women s Basketball team. Please contact the Women s Basketball office at for information about joining the Fastbreak Club. First Aid The Conte Forum First Aid room is located behind Section O on the Conte Forum concourse. Please notify a member of the event staff if you need immediate assistance. The First Aid room is staffed by BCPD EMT s and Boston College s Eagle EMS. Flynn Fund The Flynn Fund provides our student-athletes and coaches with the resources that are necessary to compete at the highest level of college athletics. Donations may be designated to any one of Boston College s 31 varsity programs, or you may choose to make an unrestricted gift to the Flynn Fund which gives the Director of Athletics flexibility to use the funds where they are needed the most. Gifts to Boston College earmarked for athletics qualify donors for membership in the Boston College giving societies. Your annual investment helps fund scholarships, recruiting, facility upgrades, and operating costs. All annual gifts to Athletics are tax deductible to the extent of the law. Boston College s fiscal year runs from June 1 to May 31. To make a gift or for more information on the Flynn Fund please call Food & Beverages No outside food and/or beverages are permitted inside of Conte Forum. Concession stands and carts are located throughout Conte Forum. All permanent and most portable stands accept debit and credit cards including Visa, MasterCard, American Express, Discover, Diners Club and BC Student ID cards for payment.

5 Game Times Please visit for game day information including game time updates. Gate Openings Men s Basketball: o Gates open 90 minutes prior to tip-off for premium guests which include suite holders, students and BC Hoop Club members. o Gates open 60 minutes prior to tip-off for the general public. Women s Basketball: o Gates open 60 minutes prior to tip-off for all ticket holders. Men s Ice Hockey: o Gates open 90 minutes prior to puck-drop for premium guests which include suite holders, students and Pike s Peak members. o Gates open 60 minutes prior to puck-drop for the general public. Gold Pass Beginning in the fall of 2013 all students have the option to purchase the Gold Pass which grants students access into home games by swiping their BC issued Student ID card. Access to all events will be on a first come first served basis until allotted student seating is filled. For select games where demand is expected to exceed supply, BC Athletics will implement a reward system where student tickets are distributed based on points. A student s BC ID will serve as the ticket. Please note that purchasing the Gold Pass does not guarantee a student access to the games. It simply provides the opportunity to access games. It is up to the student to make sure they arrive early enough to get into the game or accumulate enough points to get a ticket for the high demand games. GPS Address The GPS address of Conte Forum is 2601 Beacon St, Chestnut Hill, MA Hall of Fame Wall The Hall of Fame Wall has recently been renovated and is located on the west side concourse of Conte Forum. The Boston College Hall of Fame was founded by the Varsity Club in 1970 and has inducted over 400 of the finest student-athletes ever to wear the Maroon and Gold. Handicap Parking ADA parking is issued on a first come, first served basis to individuals in possession of a state issued handicap parking placard. ADA parking is located in the Beacon Street garage, Commonwealth Avenue garage, Flynn Recreation Complex and Merkert Chemistry Building parking lots. BCPD will assist with parking ADA guests as close to Conte Forum as possible. Handicap Seating ADA seating is issued on a first come, first served basis. If ADA seating is required, please contact the ticket office at Hoop Club The Hoop Club is the official support organization of the Boston College Men s Basketball team. Hoop Club functions are held in the Shea Room, which is located on the South side of Conte Forum on the third floor. Please contact the Men s Basketball office at for information about joining the Hoop Club.

6 Hotels DoubleTree Guest Suites Boston 400 Soldiers Field Road Boston, MA Telephone: Holiday Inn Brookline 1200 Beacon St. Brookline, MA Telephone: Newton Marriott Hotel 2345 Commonwealth Avenue Newton, MA Telephone: Crowne Plaza Hotel 320 Washington Street Newton, MA Telephone: Sheraton Needham Hotel 100 Cabot St. Needham, MA Telephone: The Westin Waltham 70 Third Avenue Waltham, MA Telephone: Lost & Found Lost and found items will be turned into the Boston College Police Department. Please contact the police department at The police department is located at 21 Campanella Way. Luxury Suite Locations Luxury boxes are available on the east side of Conte Forum. Please contact the Development Office for more information at MBTA The MBTA is the easiest and most convenient way for visiting fans to access Boston College! Boston College can be reached by a variety of MBTA stations. The Green Line B, C, and D trains all have stops within walking distance to Conte Forum. The Riverside Station (exit 22 off Rt. 128/I95) provides ample parking and easy access from the Metro West Region via the Green line s D train. Station Green Line Walk to Arena Chestnut Hill D Train 8 Minutes Reservoir D Train 15 Minutes Cleveland Circle C Train 15 Minutes Boston College B Train 4 Minutes For more information on the T, please visit or call Media Media Will Call is located on the first floor at the South entrance of Conte Forum for Men s and Women s Basketball and Men s Ice Hockey. Only credentialed personnel will be allowed into the media areas. Media parking is located in the Beacon St. Garage.

7 Please contact Media Relations at to request a credential and to be added to the Media parking list or to receive a season-long media parking pass. Media Suite The Conte Forum Media Suite is located on the first level of the South side of Conte Forum. The Media Suite offers a working area for media with data and telephone ports and also has an adjacent area for press conferences. Media dining is available beginning two (2) hours prior to the start of the game for men s and women s basketball and men s ice hockey. Merchandise The Boston College bookstore has merchandise stands located throughout Conte Forum. Other options include the main Bookstore located at McElroy Commons and at 21 Campanella Way. Parking Please click here for Conte Forum event parking information. Pep Band The Boston College pep band performs pre-game, throughout every home game, and concludes with a post-game performance and playing of the Alma Mater. Pets/Animals All animals and/or pets are prohibited in Conte Forum with the exception of service animals assisting those with disabilities. Pike s Peak Hockey Club Pike s Peak is the official support organization of the Boston College Men s Ice Hockey team. Pike s Peak was formed by members of the 1949 National Championship team to promote and support the BC Hockey team. Pike s Peak functions are held in the Shea Room which is located on the South side of Conte Forum on the third floor. Please contact the Men s Ice Hockey office at for information about joining Pike s Peak Hockey Club. Power Gym Power Gym is the competition site for volleyball and the practice facility for men s and women s basketball. Power Gym is closed during basketball and ice hockey events. Prohibited Actions Smoking Throwing or kicking objects in seating areas Disorderly conduct (including use of profanity) Standing or sitting in aisle ways, ramps and walkways Entering the playing surface Prohibited Items To ensure that all fans have a safe and enjoyable visit to Conte Forum for all Boston College events, the following items are prohibited: Alcoholic beverages Artificial noise makers Audio or video recording equipment

8 Cameras with lenses larger than 4 Cameras with detachable lenses Beach balls Canes, chains or sticks of any length (non-medical use canes) Cans, Glass or Metal containers Coolers (unless containing medical supplies) Fireworks or any Explosive Folding Chairs Food and Beverage Helium Balloons Illegal Drugs Knives of any size Laser Pointers Pets (except service animals for the disabled) Promotional items with commercial identification Signs, Banners or Flags Tape Recorders Weapons of any description (weapons carried with a permit are also prohibited) Prohibited items will not be accepted for safe keeping by Conte Forum event staff. Fans are reminded to please leave all such items secured in their vehicles. Individuals with possession of a prohibited item(s) maybe denied admission to Conte Forum. Prohibited items discovered inside Conte Forum will be confiscated. Radio Boston College Men s Basketball games are broadcast on WEEI 850 AM. Boston College Women s Basketball games are broadcast on WVBC AM. Boston College Men s Ice Hockey games are broadcast on WEEI 850 AM. Re-Entry into Arena Re-entry is NOT permitted into Conte Forum. Restrooms Restrooms are located throughout Conte Forum. The restrooms offer baby changing stations and are fully ADA accessible. Companion restrooms are located on the 5 th floor of Conte Forum. Please see a member of the Event Staff for assistance. Seating Charts Please click here for the basketball seating chart. Please click here for the ice hockey seating chart. Smoking Smoking is prohibited within 20 feet of Conte Forum. Student Tickets The Gold Pass Beginning in the fall of 2013 all students have the option to purchase the Gold Pass which grants students access into home games by swiping their BC issued Student ID card. Access to all events will be on a first come first served basis until allotted student seating is filled. For select games where

9 demand is expected to exceed supply, BC Athletics will implement a reward system where student tickets are distributed based on points. A student s BC ID will serve as the ticket. Please note that purchasing the Gold Pass does not guarantee a student access to the games. It simply provides the opportunity to access games. It is up to the student to make sure they arrive early enough to get into the game or accumulate enough points to get a ticket for the high demand games. Tailgating Policy Tailgating is prohibited on the Boston College campus for Conte Forum events. Taxi Services Guests should instruct taxis to enter through St. Ignatius Gate and pick up in front of Gate C. Newton Taxi Telephone: Red Cab Telephone: Veteran s Taxi Telephone: Yellow Cab Telephone: Tickets OFFICE HOURS: Tickets may be purchased Monday Friday from 9:00 AM 5:00 PM at the Ticket Office, located inside of Conte Forum at Gate B. GAME DAY HOURS: All Ticket Office windows open two hours prior to game time. TICKET POLICIES: Guests two (2) years of age and under do not need a ticket to the game as long as they can sit in the lap of a ticket holder. STUDENT TICKETS: Student Gold Passes are valid ONLY for Boston College students with a valid student ID card. Students must enter the through the Student Gate (Northwest Corner) of Conte Forum for men s basketball and men s ice hockey events. ONLINE TICKET SALES: The BC ticket website is available 24 hours a day, seven days a week and can be found by clicking here and allows you to: o Purchase Tickets: Buy tickets directly from the Boston College Athletic Department when available. o Renew Tickets: Renew your season tickets online in a matter of minutes. o Ticket Marketplace: Buy and sell unused tickets from Boston College season ticket holders. o Ticket Transfer: Transfer unused tickets to family and friends. o Ticket Donate: Donate unused tickets to Boston College and help support local community members by providing them an opportunity to attend a BC football game.

10 LOST, STOLEN, OR MISPLACED TICKETS: Lost, stolen, or misplaced tickets will not be replaced. RE-ENTRY: Re-entry is NOT permitted into Conte Forum. WILL CALL: Will Call for the general public is located inside of Gate B of Conte Forum at the ticket office. Trophy Cases The trophy cases are located on the East side concourse of Conte Forum. The football trophies, including Doug Flutie s Heisman Trophy, are located in the Hajjar Family Football Museum at the Yawkey Athletic Center. Hours of operation of the Hajjar Family Football Museum are: Monday- Friday 8:30 AM - 5:00 PM. On home football game weekends the hours are: Friday - 9:00 AM - 7:00 PM Saturday 3 hours 30 min pre game Sunday - 12:00 PM - 5:00 PM Vehicle Restrictions No RV s or campers are allowed on campus. Parking garages have the following height restrictions: o Commonwealth Ave. Garage has a clearance of 6 ft. o Beacon St. Garage has a clearance of 7 ft. Will Call Locations Public: At the Ticket Office, inside of Conte Forum at Gate B. BC and Visiting Team Player Guest: Enter Gate B and proceed up the stairs to the left. Media: At the red awning entrance to the right of Gate B