London Organising Committee of the Olympic Games and Paralympic Games Limited. Paralympic Family guide

Transcription

1 London Organising Committee of the Olympic Games and Paralympic Games Limited Paralympic Family guide

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3 Contents Welcome messages 4 The Paralympic Movement 8 Paralympic Family Hotels 10 Offices and services 12 Wheelchair, orthotic and prosthetic 14 repair service Paralympic Family transport services 14 Arrival information 21 Departure information 22 Accreditation 23 Tickets 25 Medical services 26 Competition schedules 29 Paralympic Family Lounges 66 Paralympic Villages 68 IBC/MPC complex 70 Miscellaneous information 72 London and the Games 76 London 2012 Festival 78 London 2012 Paralympic image and identity 80 Acronyms 88

4 Welcome message from... the IPC President Dear members of the Paralympic Family, dear friends, On behalf of the International Paralympic Committee (IPC), I want to welcome you to the London 2012 Paralympic Games. The Games are coming home to the country where it all started with Sir Ludwig Guttman organising sporting events for veterans of World War II. Ever since, the Paralympic Games have been an exceptional success story and London will write the next chapter in this story. Over the course of 12 days, London will be at the heart of the Paralympic Movement, welcoming more than 4,200 athletes from more than 150 countries to compete against each other at the highest level Paralympic sport can offer. The iconic London venues will provide a spectacular background for our athletes to showcase Paralympic sport at its very best and true Paralympic spirit in motion. During each sporting performance at the London 2012 Paralympic Games, you will see the triumph of Paralympic passion, fair play and camaraderie in an environment where Paralympic athletes will inspire and excite the world. This Paralympic Family guide will better facilitate your stay during the Paralympic Games, providing a wealth of information and basic facts for easy reference. All facilities and support services are listed here to help you get the most out of your experience in London. I would like to express my appreciation to the London 2012 Organising Committee for providing this useful tool, and I would also like to thank everyone who has contributed to this exceptional sporting experience. As you take in each experience while at the Games, I hope that you leave with an impression of inspiration that lasts a lifetime! Sir Philip Craven President, International Paralympic Committee (IPC)

5 Welcome message from... the London 2012 Organising Committee Chair The London 2012 Paralympic Games are the culmination of seven years of hard work by a dedicated, determined and exceptionally talented team. Ever since London won the bid to stage the Games back in 2005, it has been our ambition to show what can be achieved through the inspiration of sport, and to create distinctive Paralympic Games that capture the imagination of young people throughout the world. The construction of the Olympic Park, centrepiece of our Games, has been the catalyst for the single biggest transformation in London for more than a century. Our city will sparkle with a vibrant Paralympic look and feel, and its diverse communities from more than 200 countries will provide an unprecedented welcome to every competing nation. London landmarks such as Big Ben, Buckingham Palace and Greenwich Park will serve as unforgettable venues and backdrops for sport, helping to create a magical atmosphere throughout the city and inspiring the athletes to excel. We are confident you will enjoy the unique and uplifting spirit which distinguishes the Paralympic Games from other events. This guide is designed to enhance your experience. It contains key information about all aspects of the Games, including venues, ceremonies, ticketing, transport, accreditation and accommodation. We also have our enthusiastic and well-trained Games Makers who are ready to assist you in any way they can. On behalf of everyone at London 2012, may I sincerely welcome you to our Paralympic Games. I trust you will long remember your time with us and leave with a treasure trove of memories. Seb Coe Chair, London 2012 Organising Committee (LOCOG)

6 'If you look at the UK, it is at the forefront of educating people about disabilities and accommodating people with disabilities.' Qu Oscar Pistorius South African Paralympic gold medal-winning athlete at International Paralympic Day, 8 September Paralympic Family guide Guide

7 ote Paralympic Athletics Paralympic Family Guide guide 7

8 The Paralympic Movement History of the Paralympic Games In 1948, Sir Ludwig Guttmann organised a sports competition for World War II veterans with spinal cord injuries in Stoke Mandeville, England. Four years later, competitors from the Netherlands joined the Games and an international movement was born. Now called the Paralympic Games, Olympic-style Games for athletes with a disability were organised for the first time in Rome in In Toronto in 1976, other disability groups were added and the idea of merging together different disability groups for international sport competitions was born. Today, the Paralympic Games are an elite sport event for athletes from various disability groups. The Paralympic Games have traditionally been held in the same year as the Olympic Games. Since the Seoul 1988 Paralympic Games and the Albertville 1992 Paralympic Winter Games the Games have also taken place at the same venues as the Olympic Games. On 19 June 2001, an agreement was signed between the International Olympic Committee (IOC) and the International Paralympic Committee (IPC) securing this practice for the future. The Paralympic Games today are the second biggest sporting event in the world, attracting millions of spectators. International Paralympic Committee The International Paralympic Committee is the global governing body of the Paralympic Movement. The IPC organises Paralympic Games held in both the summer and winter, and serves as the International Sport Federation (IF) for nine sports, for which it supervises and coordinates world championships and other competitions. The IPC is committed to helping Paralympic athletes achieve sporting excellence and developing sport opportunities for all people with a disability from beginner to elite level. In addition, the IPC aims to promote the Paralympic Values, which are courage, determination, inspiration and equality. Founded on 22 September 1989, the IPC is an international non-profit organisation formed and run by more than 160 National Paralympic Committees from five regions and four disability-specific international sport federations. The IPC headquarters and its management team are located in Bonn, Germany. 8 Paralympic Family guide

9 London 2012 Paralympic Games in numbers 20 sports, 21 disciplines 11 days of competition 284 sport sessions 116 gold medal sessions 503 medal events 4,200 athletes 1,223 Games officials 2,767 team officials Paralympic Family guide 9

10 Paralympic Family Hotels Grange St. Paul s Hotel 10 Godliman Street London EC4V 5AJ Telephone +44 (0) Fax +44 (0) grangehotels.com/stpaulslondon Grange City Hotel 8-14 Cooper s Row London EC3N 2BQ Telephone +44 (0) Fax +44 (0) grangehotels.com/londoncityhotel 10 Paralympic Family guide

11 G U T T E R L A N E Z O A R S T R E E T E WG AT E S T WARWICK LANE Key metres 0 50 OLD BAILEY AMEN CORNER S T PAUL S CHURCH YAR D PA R F E T T S T R E E T S E T T L E S S T R E E T W H I T E C H U R C H L A N E G R E E N F I E L D R O A D P L U M B E R S R O W W E N T W O R T H COMMERCIAL STREET O L D C A S T L E G O U L S T O N S T R E E T G R AV E L L A N E H A R R O W P L A C E C O P T H A L L C O L E M A N L O V E L A N E N O B L E H O L B O R N V I A D U C T C H A R T E R H O U S E S T R E E T S T MA RY O L D B A I L E Y C H R I S T I A N S T R E E T B AT T Y S T R E E T E L L E N S T R E E T H E N R I Q U E S S T R E E T B A C K G O W E R ' S WA L K O L D J E W R Y F O S T E R B U R Y W O O D S T R E E T WA R W I C K V I N E S T R E E T J E W R Y S T R E E T M I T R E S T R E E T I R O N M O N G E R L A N E B E A R A L L E Y M I L K S T R E E T A N GEL COMMERCIAL ROAD C O M M E R C I A L R O A D B U C K L E S T R E E T I S H O P S G AT E R O A D S T THROGMORTON AVENUE L O T H B MOORGATE T H R E A D N E E D L E L AW R E N C E L A N E N E W G AT E S T O L D F L E E T L A N E S H O E L A N E B S T R E E T G R E S H A M D U K E ' S P OL D B L A C E L E M A N S T R E E T WAT L I N G CA R T E R L L O Y D ' S L I M E WA L B R O O K F F T U D O R S T R E E T IST A C R O S S WA L L B I L L I T E R S T R E E T B I R C H I N L A N E C H E A P S I D E E A S T T E N T E R S T R E E T F L E E T S T F L E E T A L I E S T R E E T W E S T T E N T E R S T R E E T MANSELL STREET P O U LT R Y M C O R N H I L L L E A D E N H A L L S T R E E T D C R U T C H E D E N S I G N S T R E E T M A R K L A N E C L O A K L A N E P E P Y S S T R E E T R O O D L A N E P H I L P O T L A N E C L E M E N T ' S L A N E PA N C R A S L A N E I N O R I E S TA L L I S S T R E E T S T G A R L I C K C A S T L E B AY N A R D B U S H P E N N I N G J O H N F I S H E R I D O L L A N E C O U S I N L A N E C O L L E GE G O D L I M A N S T R E E T B L A C K F R I A R S ITY T R I N L A U R E N C E P O U N T N E Y L A N E BOW LANE L L U D G AT E H I L E CARTER LA N WAT E R G AT E DUNSTER COURT ROYAL MINT ST P R E S C O T S T R E E T K I N G W I L L I A M S T City Thameslink Blackfriars St Paul s S t P a u l s C a t h e d r a l C A B L E S T R E E T C A N N O N S T Grange St Paul s D O C K S T U P P E R T H A M E S S T RE E T E A S T C H EA P S WA N L A N E V I C T O R I A L L T E R R A C E T OWE R H I EAST SMIT H FIELD CROFTS STREET L O W E R T H A M E S S T R E E T L O WE R T H A ME S B A N K S I D E A SH E R K E N N E T VA U GHA N WAY T H O M A S M O R E S O U T H WA R K B R I D G E R O S E S T PA R K S U M N E R R E N N I E S T R E E T S T OCK H O L C L I N K S T R E E T B A N K E N D B E A R G A R D E N S N E W G L O B E WA L K BLACKFRIARS BRIDGE M I L L E N N I U M B R I D G E R I V E R T H A M E S Ta t e Moder n S t P a u l s C a t h e d r a l L U D G AT E H I L L PILGRIM STREET LANE ST PAUL S CHURCH YARD DEAN'S COURT CREED C A R T E R L A N E Mansion House Grange St Paul s Cannon Street see accessibility note 2 in key St Paul s Bank see accessibility note 1 in key Monument metres P O R T S O K E N S T R E E T V I N E S T C R O S S WA L L Paralympic Route Network (Core) Paralympic Route Network London Underground G O O D M A N S YA R D C R E S C E N T Docklands Light Railway M I N O R I E S C O O P E R S RO W National Rail P E P Y S S T R E E T Station with step-free access Paralympic Family Hotel M A N S E L L S T R E E T 1 DLR platforms are step-free. Underground platforms are not step-free. 2 National Rail platforms are step-free. Underground platforms are not step-free. S H O RT E R S T RE E T T RI N I T Y S Q U AR E T O W E R H I L L T E R R A C E GODLIMAN ST ADDLE HILL PLAYHOUSE YA RD K N I G H T R I D E R S T ST ANDR EW S HILL Olympic Park Fenchurch Street Grange City Tower Hill Aldgate To w e r o f L o n d o n Aldgate East ST ANDREW'S HILL L O N D O N 0 50 Fenchurch Street Grange City Tower Hill Tower Gateway Tower Gateway metres N MEWS STREET T O O LEY H O L L A N D PA R I S H E R M I T A G E B E A R H AT F I E L D S WA P P I N G H I G H N E R S T R E E T Crown Copyright and database right Ordnance Survey You are not permitted to copy, sub-license, distribute or sell any of this data to third parties in any form M O NTAG U E J O I N E R T H R A L E C H A NC E L N T R E E T S O U T H WA R K M E Y MO T T Paralympic Family guide 11

12 Offices and services Grange St. Paul s Hotel IPC IPC President s Office -1 Johnson Suite IPC CEO s Office -1 Reynolds Suite IPC Executive Support Office -1 Turner Suite Paralympic Family Clinic 3 Bedroom 301 IPC Marketing and Broadcasting -1 Nightingale Suite IPC Protocol and Guest Services -1 Compton and Cornwallis Suite IPC Games Coordination Office -1 Lawrence Suite IPC Secretariat -1 Pepys Suite IPC Welcome Desk -1 Lift Lobby IPC Daily Coordination Meeting Room -2 Shakespeare Suite LOCOG Paralympic Information Desk (PID) Operating period Operating hours Ground floor 20 August-11 September (20-24 August) (25 August-9 September) (10-11 September) Telephone: +44 (0) The Paralympic Information Desk is staffed by volunteers who assist Paralympic Family members by providing: Information about competition schedules and results. Weymouth travel and accommodation bookings. Bookings for seats on Weymouth Paralympic Family viewing boats. Information of general interest to the Paralympic Family Hotel residents. Distribution of Opening and Closing Ceremony tickets to NPC Presidents, Secretaries General and NPC guests, and IPSF Presidents and Secretaries General. Transport Information Desk Operating period Operating hours Ground floor 20 August-11 September (20-24 August) (25 August-9 September) (10-11 September) Telephone: +44 (0) Accommodation Desk Operating period Operating hours Ground floor 25 August-11 September (25 August-9 September) (10-11 September) Telephone: +44 (0) Paralympic Family guide

13 Samsung Help Desk Lobby level Operating period 27 August-9 September Operating hours Telephone: +44 (0) The Samsung Help Desk will provide support for all mobile devicerelated issues such as help with functions/features, WOW services, troubleshooting, broken devices, phone swaps, battery issues, accessories support and more. Info+ kiosk Hotel lobby The Games-time information system will provide schedules, results, live scoring, news, athlete quotes, statistics, biographies, transport, weather and other information. Grange City Hotel LOCOG Paralympic Information Desk (PID) Operating period Operating hours Ground floor 20 August-11 September (20-24 August) (25 August-9 September) (10-11 September) Telephone: +44 (0) The Paralympic Information Desk is staffed by volunteers who assist Paralympic Family members by providing: Information about competition schedules and results. Weymouth travel and accommodation bookings. Bookings for seats on Weymouth Paralympic Family viewing boats. Information of general interest to the Paralympic Family Hotel residents. Info+ (Games-time information system) information. Transport Information Desk Operating period Operating hours Ground floor 20 August-11 September (20-24 August) (25 August-9 September) (10-11 September) Telephone: +44 (0) Paralympic Family guide 13

14 Wheelchair, orthotic and prosthetic repair service A wheelchair, orthotic and prosthetic repair service will be available to athletes, NPC team officials, IPSF Games officials and Paralympic Family members. Repairs will be conducted free of charge on damage to wheelchairs, orthotics or prostheses that, if not carried out, would either prevent the athlete from competing in their event or would prevent any client from achieving their usual level of independent daily living. A repair centre will be open at each of the Paralympic Villages as follows: Paralympic Village: 22 August-12 September 2012 (daily from ) Paralympic Sailing Village: 22 August-8 September 2012 (daily from and ) Paralympic Rowing Village: 22 August-4 September 2012 (daily from and ) Repair centres at competition venues will provide basic repairs and spare parts to facilitate an athlete s readiness for competition. Repair centres at the venues will be open from one day prior to the start of competition until the last day of competition. All pre-competition repairs will only be conducted at the Paralympic Villages. Repair services will also be available for the Paralympic Family at the Paralympic Family Hotel through an on-call basis from 22 August-12 September 2012 from Any member of the Paralympic Family requiring this service should contact the Paralympic Information Desk. Paralympic Family transport services Transport Desks Transport Desks are located in the lobby of both of the Paralympic Family Hotels (Grange St. Paul s Hotel and Grange City Hotel), each Paralympic Family Lounge at all competition venues and in the primary hotel at the Weymouth and Portland Sailing venue. These desks provide information on all T1, T2, T3 and TP transport services. Transport Desks can also be found at the NPC Services Centre at all Villages operating according to the opening dates of each Village. The Transport Desk will provide: T1, T2 and T3 queries Ceremony transport information Public transport information Co-Host City transport bookings 14 Paralympic Family guide

15 Paralympic Family Hotel Transport Information Desks Paralympic Family Hotel Transport Information Desks Venue Dates of service Hours of operation From To From To 20 August 24 August Grange St. Paul's 25 August 9 September September 11 September August 24 August Grange City 25 August 9 September September 11 September Paralympic Family Lounge Transport Desk, at all competition venues PF Transport Desks Dates of service Hours of operation Venue From To From To All competition venues on competition days at each specific venue (including the Sailing venue) 29 August 9 September One hour pre-competition One hour postcompetition Paralympic Family transport services Paralympic Family transport services T1 T2 T3 TP Allocated vehicle and Paralympic Family Assistant (PFA). Allocated vehicle and PFA or drivers (working groups only) shared by two or more clients. Games client transport system. Paralympic Family (PF) accredited clients will be entitled to travel free of charge on the following modes of transport within zones 1 6 of the London public transport network: London Underground (tube) London Overground (rail) Docklands Light Railway (DLR) London high-speed services between St. Pancras and Stratford International Bus (day and night lines) Tram National Rail services One-third discount on River services PF clients will also be able to use the high-speed service free of charge on all days. This service operates 24 hours a day between St. Pancras and Stratford International station. On non-competition days clients will have to pay for this service. Please note that the Heathrow Express, Gatwick Express and Stansted Express services are not included in zones 1-6. Paralympic Family guide 15

16 Paralympic Family transport services TP PF members will access public transport through a TfL Oyster card and accreditation. Dates of entitlement are 16 August 12 September Clients will receive their Oyster card by mail with their Pre-Valid Card. Oyster cards will not be replaced if lost/stolen/forgotten. T1 transport service level summary Dates of service Activation Hours of operation 22 August-11 September Activation within 24 hours of the client's arrival (up to 10 consecutive hours) T2 transport service level summary Dates of service Activation Hours of operation 22 August-11 September Activation within 24 hours of the client's arrival (up to 10 consecutive hours) Paralympic territory Motorway M1 Paralympic Route Network Out of London Paralympic venue M5 M40 M25 Bristol M4 Eton Dorney London M4 Olympic Park M3 M25 Brands Hatch M3 A31 Southampton Weymouth and Portland Kilometres 0 50 Crown Copyright and database right Ordnance Survey You are not permitted to copy, sub-license, distribute or sell any of this data to third parties in any form N 16 Paralympic Family guide

17 T3 service T3 service consists of both shared car and coach services. T3 car services are available for all destinations within the city area (London) and for all destinations within Weymouth and Portland, as listed on the T3 official destination list for London. T3 transport service level summary Service dates Level of service Hours of operation August Limited (by reservation only) 22 August-11 September Full (on-demand service in place) 24 hours ( by reservation only) T3 guidelines No reservation is required for T3 departures from on-demand venues during peak operational hours: Paralympic Family Hotels, the Paralympic Village at Stratford and competition venues during competition days, including peak days at London Heathrow Airport (LHR). T3 vehicles will be staged and ready for departure from the T3 load zone for the use of T1, T2 and T3 accredited clients. Venues requiring a reservation are listed in the T3 destination list. Transport recommend reservations are placed at least four hours in advance in order to ensure service. Service is for one-way travel only and cars cannot remain with the client. Reserved vehicles will wait 15 minutes for their client. The client will be responsible for arriving at the load zone within that 15-minute period. The driver will display the client s name in the window, therefore the client will need to identify him/herself to the driver waiting in the vehicle. If the client has not arrived at the pre-booked load zone within the 15-minute timeframe, then the reservation will be cancelled. Paralympic Family guide 17

18 Addle Hill Grange St. Paul's T3 Load Zone Old Bailey Pilgrim Street Ludgate Hill Carter Lane Crown Copyright and database right Ordnance Survey You are not permitted to copy, sub-license, distribute or sell any of this data to third parties in any form Creed La War wick La St T3 Load Zone (Accessible only) Paul s Church Yard Carter Lane Grange St. Paul's Hotel Knightrider St Godliman St St. Paul's Cathedral Queen Victoria Street T3 Coach Load Zone Blackfriars Railway Station Upper Thames St Millennium Bridge N Metres Hotel Load zone T3 call centre T3 call centre service level summary Service dates Hours of operation 18 August-11 September 24 hours To make a reservation, call +44 (0) or ask at any Transport Desk. Opening and Closing Ceremonies The Opening and Closing Ceremonies will take place on 29 August 2012 and 9 September 2012 respectively. A return coach service is provided to Paralympic Family Hotels. T1, T2 and T3 cars are not available to use for these events. Transport information, including departure times, will be displayed at the Transport Desks in the Paralympic Family Hotels. Clients should ensure that they have their accreditation card and ceremony ticket to access the transport services provided as these will be checked before departure from the Paralympic Family Hotel. The use of public transport is strongly recommended if a client's accommodation is located close to the Olympic Park. Early departure from the ceremonies is by public transport. 18 Paralympic Family guide

19 Paralympic Family Shuttle service Olympic Park T3 vehicles will not have access to the individual competition venues within the Olympic Park. Clients will be able to alight in the T3 load zone located outside the secure perimeter and walk to the Pedestrian Screening Area where they will follow the signage to the Paralympic Family Shuttle. The Shuttle will be available for all T3 clients requiring access to areas within the Olympic Park. T3 clients with accessibility needs will be allowed to enter the Olympic Park and access each competition venue in a wheelchair accessible vehicle. T1 and T2 vehicles can access the individual competition venues at the Olympic Park. Paralympic Family Shuttle service level summary Service dates Hours of operation Frequency August minutes 30 August-9 September minutes * Please note that the Shuttle will stop at on the days of the Opening and Closing Ceremonies. Sailing co-host City travel T1, T2 and T3 services in Weymouth and Portland T1 and T2 clients are able to use their T1/T2 service to travel to Weymouth and Portland for the Sailing competition, but only if their drivers stay within the 12-hour working day limit and by prior authorisation from the Paralympic Family Assistant (PFA) programme. T1, T2 and T3 clients can book their transport via the Paralympic Information Desk in the Paralympic Family Hotel (PFH). A return T3 coach service will be provided. T3 clients accommodated in Weymouth and Portland can use the city s dedicated T3 vehicles by making a reservation through the T3 call centre. T3 transport services Weymouth and Portland Location Service dates Hours of operation Weymouth and Portland Weymouth and Portland August 27 August-8 September (reservation only) (on demand from competition venue one hour before until two hours after competition) Paralympic Family guide 19

20 T3 Paralympic Family coach shuttle to Weymouth and Portland The T3 Paralympic Family coach shuttle service is a direct return service operating between the PFH and the Sailing competition venue at Weymouth and Portland. The shuttle will operate on competition days only. For a full day-by-day schedule and more information on the T3 service to Weymouth and Portland please check with the Transport Desks. Service dates T3 coach services Weymouth and Portland Hours of operation Departure location Arrival location Mode of transport 1-6 September Return service departing from London in the morning and returning one hour after competition PFH load zone Weymouth and Portland Sailing competition venue 1 coach * Please check with the Transport Desk for daily departure times. Weymouth and Portland T3 Load Zone Weymouth and Portland To Weymouth Portland Beach Road Mereside T3 Coach Load Zone Competition area Coode Way Mulberry Road Load zone Road Lerret Castle Road N Metres Crown Copyright and database right Ordnance Survey You are not permitted to copy, sub-license, distribute or sell any of this data to third parties in any form Victory Road 20 Paralympic Family guide

21 Arrival information LOCOG has selected London Heathrow Airport (LHR) as the official port of entry for the London 2012 Games, where a full range of arrival and frequency-based transport services will be available. LOCOG s services at Gatwick Airport, City Airport, Stansted Airport and St. Pancras International (Eurostar trains) will be limited, as outlined below. In order to provide the best possible arrivals and departures experience, it is essential that Paralympic Family members provide complete and accurate information on their travel plans via a web-based Arrivals and Departures System (ADS). In addition, a telephone helpdesk is available for updates to the ADS or other arrivals queries. The helpdesk will operate from 25 June-14 September 2012, To contact the help desk, please call +44 (0) or fax +44 (0) Heathrow Airport arrivals All Paralympic Family members will receive a warm welcome on arrival at London Heathrow Airport. Directional guidance, dedicated lanes at immigration, an accreditation validation service, baggage assistance and onward transport services will be available from all terminals. On arrival, clients with an airside meet and greet entitlement will be welcomed at the end of the jetty by a volunteer holding a sign with the client s name on it. The volunteer will provide an escorted service through the airport to the client s car. Clients should bring their Pre-Valid Card with a valid passport when travelling to the UK it will demonstrate their status as a Paralympic Family member to both airline carriers and the UK Border Agency (UKBA) and will act as a visa waiver. Therefore, Paralympic Family members should remember to carry their Pre-Valid Card with them in their hand luggage and not in their check-in luggage. If the client normally requires a visa to enter the UK and has not previously supplied the Border Force with biometric data, this will need to be collected at the UK border. T3 transport services will be available to all clients arriving via Heathrow Airport clients with T1 or T2 transport entitlement will be able to activate their transport service at the Paralympic Family Hotels. The T3 transport system offers services to the Paralympic Family Hotels, as well as a number of T3 drop-off points at other hotels and venues throughout London. Airport validation counters will be available at the international terminals of London Heathrow Airport for accreditation card validation. Please see the Accreditation section for operating hours. Arrivals at other ports of entry For members of the Paralympic Family arriving at Gatwick Airport, City Airport, Stansted Airport or St. Pancras International, LOCOG has worked closely with each of these ports to offer a level of meet and greet service. Paralympic Family guide 21

22 However, it is not possible to guarantee this due to resource constraints. There will be no accreditation validation facility at any of these entry points this is limited to the official port of entry only. However, Paralympic Family members can validate their accreditation at the Paralympic Family Hotel, or any Games venue. Once the client has cleared customs, LOCOG will provide a pre-bookable transport service to any of the T3 drop off points for T1, T2 and T3 eligible clients. To book this service, clients must input their final, confirmed flight details into the ADS at least seven days in advance. Please note that since this is a bespoke transport service, we urge clients to provide as much notice as possible to ensure the smoothest possible transition to their onward destination. The London Ambassador programme (operated by the City of London) will have a London 2012 branded presence in the Arrivals Hall of each of these ports with which LOCOG will be liaising. Please note that LOCOG is not able to facilitate arrivals at any other port of entry. Departure information LOCOG encourages all Paralympic Family members to depart from Heathrow Airport, the official port of exit. LOCOG will provide T3 transport from official T3 destinations to all Heathrow Airport terminals. This service will be available for the duration of the Arrivals and Departures Service period. It is vital that the ADS is kept up to date with departure plans to ensure resources are available to provide clients with the services they require. T1 and T2 transport services will be available to clients with appropriate entitlement. T3 transport services will be a mixture of coaches and cars. Clients should check with the Paralympic Information Desk or the Transport Desk in the Paralympic Family Hotels for advice on departure times or any other departure information. Airport check-in Online check-in is recommended to ease the process through the airport. Paralympic Family members are requested to check the availability of online check-in services on their chosen airline s website. Clients who do not use an online check-in service, or where the service is not available, should check in for their flight according to standard airline procedures. Airport security procedures Please ensure that any liquids carried in hand baggage are in containers of 100ml or less and can fit in a clear plastic bag (provided at the airport) when presented to airport security staff. 22 Paralympic Family guide

23 Accreditation Pre-Valid Cards For those organisations that submitted their delegation s accreditation data on time, accreditation wallets containing a Pre-Valid Card will be issued to the nominated contact in June 2012 for distribution. Each person should bring the whole accreditation wallet as it will also include an Oyster card, allowing access to public transport in London, and an information card. Access to the Paralympic Family Hotel The official Paralympic Family Hotel is the Grange St. Paul s Hotel, London EC4V 5AJ. Accreditation is not required to access the Paralympic Family Hotel. However, access to the IPC offices at the Grange St. Paul s hotel may be restricted and require an additional sticker on the accreditation card. Stickers may be issued by the IPC. Paralympic Family Accreditation Centre The Paralympic Family Accreditation Centre is located inside the Paralympic Family Hotel. Services: Card validation, card production, reissue of lost/stolen cards, issue resolution. The Paralympic Family Accreditation Centre is set up to provide Paralympic Family members with a high-level, dedicated and complete accreditation service to meet their needs and solve any possible issues. Please note: a pre-printed accreditation card (or Pre-Valid Card) is not valid for accessing any Paralympic venues before the participant has the pass activated through the accreditation process. Times of operation August August August-8 September September Airport validation counters At the international terminals of London Heathrow Airport (LHR). Services: Card validation only Operating hours August August-1 September September September Access to the Grange St. Paul s Hotel will not be restricted due to accreditation issues for those Paralympic Family members arriving after the airport validation counters are closed. Paralympic Family guide 23

24 Other accreditation centres Services: Card validation, card production, reissue of lost/stolen cards, issue resolution. Uniform Distribution and Accreditation Centre (UDAC), West Ham, London E16 4SA (the primary centre for Technical Officials. A specific uniform pick-up date and time will be scheduled for each sport) Media Accreditation Centre (IBC/MPC), Olympic Park (15 August-9 September) Sailing venue (19 August-6 September) Venue Accreditation Help Office (VAHO) Services: Card validation only Available at all competition venues. Opening dates and hours according to the competition schedule. Lost, stolen or damaged accreditation cards Lost, stolen or damaged Pre-Valid Cards before arrival in the UK If a Pre-Valid Card is lost, stolen or damaged (for example, torn or water damaged) a replacement can be issued for collection at an accreditation centre: The individual concerned must make a written, signed declaration countersigned by an authorised representative from their Responsible Organisation and inform LOCOG Accreditation in writing. A lost or damaged Pre-Valid Card will be cancelled in the accreditation system, and a lost Pre-Valid Card will not be reactivated even if found at a later date. Furthermore, the applicant needs to make his/her own arrangements to meet the standard immigration requirements for entry into the UK. On arrival in the UK, he/she must go to one of the accreditation centres listed above in order to have a new card issued. Lost, stolen or damaged Paralympic Identity and Accreditation Card (PIAC) after validation If a PIAC is lost, stolen or damaged (for example, torn or water damaged) after validation, a PIAC can be reissued: The individual concerned must make a written, signed declaration countersigned by an authorised representative from their Responsible Organisation and inform LOCOG Accreditation in writing. A lost or damaged PIAC will be cancelled in the accreditation system, and a lost PIAC will not be reactivated even if found at a later date. Reissue of the card will take place at one of the accreditation centres listed above. 24 Paralympic Family guide

25 Tickets PFH Ticket Office The PFH Ticket Office is located in the Grange St. Paul s Hotel and will sell tickets to all available competition events. Operating period 18 August-9 September Operating hours Telephone: +44 (0) Customer service representatives are available to answer any questions you may have about ticketing for the London 2012 Paralympic Games. Call our Ticketing team on Please note: calls cost 0.05p per minute from a BT landline. Other networks may vary. Opening and Closing Ceremonies tickets Complimentary tickets pick-up schedule Complimentary tickets are distributed by the IPC to its members and guests as well as OC categories. To collect complimentary tickets, a PIAC must be presented. The Paralympic Information Desk at the Grange St. Paul s Hotel will be the distribution point for Opening and Closing Ceremony complimentary tickets. Complimentary tickets for the Opening Ceremony one for each NPC President and Secretary General and for their accompanying NPC guests; and one for each IPSF President and Secretary General and for their accompanying guests will be distributed on 28 and 29 August. Please note that an accreditation card must be presented. The Paralympic Information Desk must be informed in advance if a representative is sent to collect complimentary tickets. The representative must present his/her PIAC and the PIAC of the person entitled to the complimentary tickets. Alternatively, the representative must present his/her PIAC and an official letter signed by the person entitled to the complimentary tickets authorising the representative to pick them up on his/ her behalf. Closing Ceremony tickets will be available for collection from the same place on 8 and 9 September 2012 under the same conditions as Opening Ceremony tickets. Operating period Operating hours Operating period Operating hours August (28 August) (29 August) 8-9 September (8 September) (9 September) Paralympic Family guide 25

26 Medical services Paralympic Family medical insurance Hospital and ambulance services will be provided free of charge by the UK National Health Service (NHS) from 9 July to 12 September 2012 for acute illnesses and injuries or acute exacerbations of pre-existing illnesses or injuries. Treatment of stable, pre-existing conditions will not be covered under this agreement. All Paralympic Family members are covered under this agreement. Paralympic Family members should obtain private medical insurance outside the time period defined above. LOCOG will provide repatriation insurance from 9 July to 12 September 2012 for the above mentioned groups. This insurance will provide free air travel home, with accompanying medical specialists if necessary, and also the cost of bringing a relative from overseas to be with the sick person. In the event of death, repatriation insurance will cover the cost of transporting the body home. Arrangements will be coordinated by LOCOG. Medical services at the venues Medical services at competition venues Paralympic Family members will be treated by the closest accessible spectator medical team to them in the venue. Emergency services will be available for Paralympic Family members at competition venues; if a hospital transfer is required, Paralympic Family members will be taken to the designated Paralympic Family hospital. Medical services at non-competition venues Opening and Closing Ceremonies Medical services will be provided to all groups at the Opening and Closing Ceremonies, and will be tailored to the different groups and their needs. Ambulances will support this response. London Heathrow Airport The statutory ambulance service will provide a comprehensive medical service at London Heathrow Airport, the official port of entry for the London 2012 Paralympic Games. The service will be enhanced for the Games with direct reporting lines to LOCOG s Senior Manager for Medical Services. International Broadcast Centre/Main Press Centre (IBC/MPC) A 24-hour family practice service will be available at the IBC/MPC, and a roaming first response team will be available to attend to incidents in both centres. A pharmacy will be available in the retail area, where press and broadcast personnel may purchase over-the-counter products and have prescriptions dispensed. Medical station at the Paralympic Family Hotel A 24-hour family practice service will be available in the main Paralympic Family Hotel, the Grange St. Paul s. The Paralympic Family Clinic will be located on the 3rd floor in bedroom 301. In the event of an emergency, Paralympic Family members would be transferred to University College Hospital or the appropriate hospital in a specified care pathway. 26 Paralympic Family guide

27 Medical services in the Villages The polyclinics at the three Villages will be open from 22 August. The Paralympic Rowing Village polyclinic will close at on 4 September; the Paralympic Sailing Village polyclinic will close at on 8 September; and the Paralympic Village polyclinic will close at on 12 September. Emergency services at the polyclinics will be available 24 hours a day, with all other services available from until The services will also be available to IPSF Games officials who will be residing in the Villages. During the Games transition period and the Village soft opening period, emergency services will be provided through the polyclinic at the Paralympic Village in Stratford only. The polyclinics will have the following services available, or will have access to these services: Medical services Paralympic Village Paralympic Rowing Village Paralympic Sailing Village Dentistry Yes Yes Yes Emergency services Yes Yes Yes Hydrotherapy Yes n/a* n/a* IPC Medical and Scientific Department offices Yes n/a n/a Imaging (MRI, CT, X-ray, US) Yes Ultrasound only Ultrasound only Laboratory services Yes n/a* n/a* Optometry Yes n/a* n/a* Overnight stay ward Yes n/a* n/a* Pharmacy Yes Yes Yes Physiotherapy Yes Yes Yes Podiatry Yes n/a* n/a* Primary care (family practice) Yes Yes Yes Specialist clinics, eg dermatology Yes n/a* n/a* Sports medicine Yes Yes Yes * Where a service is not available in these locations, it will be provided through private healthcare services free of charge. Paralympic Family guide 27

28 LOCOG Medical Headquarters Medical services will be coordinated through Medical Headquarters (MHQ), located within the polyclinic at the Paralympic Village in Stratford. The centre will be operational 24 hours a day from on 22 August until on 12 September. The MHQ will: Maintain a constant network of communication with all venues across the UK (competition venues, non-competition venues and polyclinics). Coordinate staffing, logistics administration and resource management for the medical and healthcare programme, including public health matters. Monitor medical activity across all medical services, and resolve both escalated issues and NPC-related issues. Report directly to the Main Operations Centre (MOC), the Chairperson of the IPC Medical Committee and LOCOG s Chief Medical Officer, and communicate as needed to NPC Chief Medical Officers, either directly or through NPC Services and Relations. Assist in the coordination of emergency responses. Maintain communications and networks with UK external agencies, including the Health Protection Agency (HPA), the Department of Health, the designated Paralympic Family hospitals and the ambulance service. Designated Paralympic Family hospitals Hospital care is free during the period from 9 July to 12 September. Paralympic Family delegates should ensure they have healthcare insurance outside these dates. The designated Paralympic Family hospitals are as follows: London Athletes: Homerton University Hospital NHS Foundation Trust; Barts and the London NHS Trust (major trauma) Paralympic Family: University College Hospital Press and Broadcast: Barts and the London NHS Trust Eton Dorney/Paralympic Rowing Village Heatherwood and Wexham Park Hospitals NHS Foundation Trust Weymouth and Portland/Paralympic Sailing Village Dorset County Hospital NHS Foundation Trust 28 Paralympic Family guide

29 Competition schedules Archery Venue: The Royal Artillery Barracks Station: DLR Woolwich Arsenal Date Session time Session description 30 Aug 31 Aug 01 Sep 02 Sep 03 Sep 04 Sep 05 Sep 10:00 12:30 14:00 16:30 10:00 13:30 15:00 18:30 10:00 13:30 15:00 18:00 10:00 12:00 15:00 17:00 10:00 12:25 15:00 17:25 10:00 12:25 15:00 16:45 10:00 12:00 14:00 18:25 Individual Compound, W1: ranking round Individual Recurve, Standing: ranking round Individual Recurve, W1/W2: ranking round Individual Compound, Open: ranking round Individual Compound, Open: ranking round Individual Recurve, Standing: ranking round Individual Recurve, W1/W2: ranking round Individual Recurve, W1/W2: 1/16, 1/8 eliminations Individual Recurve, W1/W2: 1/16, 1/8 eliminations Individual Compound, Open: 1/16, 1/8 eliminations Individual Compound, W1: 1/8 eliminations Individual Compound, Open: 1/8 eliminations Individual Recurve, Standing: 1/16, 1/8 eliminations Individual Recurve, Standing: 1/16, 1/8 eliminations Individual Compound, W1: quarter-finals Individual Recurve, W1/W2: quarter-finals Individual Recurve, W1/W2: quarter-finals Individual Recurve, Standing: quarter-finals Individual Recurve, Standing: quarter-finals Individual Compound, Open: quarter-finals Individual Compound, Open: quarter-finals Individual Recurve, Standing: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Recurve, W1/W2: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Compound, Open: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Compound, W1: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Recurve, Standing: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Recurve, W1/W2: semi-finals, bronze medal match, gold medal match, victory ceremony Team Recurve, Open: 1/8 eliminations Individual Compound, Open: semi-finals, bronze medal match, gold medal match, victory ceremony Team Recurve, Open: quarter-finals Team Recurve, Open: quarter-finals Team Recurve, Open: semi-finals, bronze medal match, gold medal match, victory ceremony Team Recurve, Open: semi-finals, bronze medal match, gold medal match, victory ceremony Medal session Session code PAR03 PAR04 PAR05 PAR06 PAR07 PAR08 PAR09 PAR10 PAR11 PAR12 PAR13 PAR14 Men s event Women s event Medal session Paralympic Family guide 29

30 Athletics Venue: Olympic Park Olympic Stadium Stations: DLR Stratford Stratford International West Ham Date Session time Session description 31 Aug 01 Sep 02 Sep 10:00 13:35 19:00 21:50 10:00 13:35 19:00 22:20 10:00 13:40 19:00 22:25 200m, T37: round 1 800m, T37: round m, T11: round m, T12: round 1 Club, F31/32/51: final, victory ceremony Shot Put, F42/44: final, victory ceremony 100m, T34: round 1 200m, T35: round 1 400m, T13: round m, T54: round 1 Long Jump, F37/38: final, victory ceremony Discus, F35/36: final, victory ceremony 100m, T13: round 1 100m, T35: round 1 200m, T37: final, victory ceremony 5000m, T54: round 1 Long Jump, F42/44: final, victory ceremony Discus, F57/58: final Shot Put, F52/53: final 100m, T34: final, victory ceremony 200m, T35: final, victory ceremony 200m, T46: round 1 Discus, F40: final, victory ceremony 100m, T38: round 1 200m, T42: round 1, final, victory ceremony 200m, T46: round m, T46: round m, T54: semi-finals Long Jump, F13: final, victory ceremony Discus, F57/58: victory ceremony Shot Put, F54/55/56: final, victory ceremony 100m, T38: round 1 200m, T11: round 1 200m, T36: round 1 200m, T52: round 1 400m, T13: semi-finals Club, F31/32/51: final, victory ceremony Discus, F11/12: final, victory ceremony Shot Put, F52/53: victory ceremony 100m, T13: final, victory ceremony 100m, T35: final, victory ceremony 100m, T38: final, victory ceremony 100m, T54: round 1 200m, T44: round 1 800m, T37: final, victory ceremony Triple Jump, F46: final, victory ceremony Javelin, F33/34: final, victory ceremony 100m, T12: round 1 100m, T38: final, victory ceremony 100m, T44: round 1 100m, T53: round 1 200m, T36: final, victory ceremony 200m, T46: final 200m, T52: final, victory ceremony Javelin, F46: final, victory ceremony Shot Put, F54/55/56: final, victory ceremony 100m, T36: round 1 100m, T52: round 1 100m, T54: semi-finals 200m, T46: semi-finals 400m, T13: round 1 400m, T38: round 1 400m, T53: round m, T11: semi-finals Discus, F42: final, victory ceremony 100m, T12: semi-finals 100m, T37: round 1 100m, T44: final, victory ceremony 200m, T11: semi-finals 200m, T46: victory ceremony 1500m, T12: round m, T54: final, victory ceremony Long Jump, F42/44: final, victory ceremony Javelin, F12/13: final, victory ceremony Shot Put, F35/36: final, victory ceremony 100m, T36: final, victory ceremony 100m, T52: final, victory ceremony 100m, T54: final, victory ceremony 200m, T44: final, victory ceremony 200m, T46: final, victory ceremony 400m, T12: round 1 400m, T53: final, victory ceremony 5000m, T54: final, victory ceremony Javelin, F44: final, victory ceremony 100m, T12: final, victory ceremony 100m, T37: final, victory ceremony 100m, T53: final, victory ceremony 200m, T11: final, victory ceremony 400m, T13: final, victory ceremony Long Jump, F46: final, victory ceremony Medal session Session code PAT01 PAT02 PAT03 PAT04 PAT05 PAT06 Men s event Women s event Medal session 30 Paralympic Family guide

31 Athletics continued Venue: Olympic Park Olympic Stadium Stations: DLR Stratford Stratford International West Ham Date Session time Session description 03 Sep 04 Sep 10:00 13:15 19:00 22:50 10:00 13:40 19:00 22:00 100m, T12: round 1 100m, T51: round 1 100m, T53: round 1 400m, T52: round m, T13: round m, T20: round m, T54: round 1 Long Jump, F46: final, victory ceremony Discus, F35/36: final, victory ceremony Shot Put, F11/12: final, victory ceremony 400m, T12: round 1 400m, T54: round m, T20: round 1 Shot Put, F42/44: final, victory ceremony 100m, T12: semi-finals 100m, T51: final, victory ceremony 100m, T53: final, victory ceremony 200m, T11: round 1 400m, T13: final, victory ceremony 400m, T36: round 1 400m, T38: final, victory ceremony 400m, T52: final, victory ceremony 800m, T12: round m, T11: final, victory ceremony 1500m, T37: final, victory ceremony 5000m, T12: final, victory ceremony High Jump, F42: final, victory ceremony Discus, F11: final, victory ceremony 400m, T54: final, victory ceremony Long Jump, F20: final, victory ceremony Javelin, F52/53/33/34: final, victory ceremony 200m, T11: semi-finals 200m, T34: round 1 400m, T12: semi-finals 400m, T46: round 1 800m, T53: round m, T54: semi-finals Long Jump, F11: final, victory ceremony Javelin, F52/53: final, victory ceremony Shot Put, F57/58: final 100m, T11: round 1 100m, T42: round 1 100m, T46: round 1 800m, T53: round 1 800m, T54: round 1 4 x 100m Relay, T35-38: round 1 Shot Put, F37: final, victory ceremony 100m, T12: final, victory ceremony 200m, T11: final, victory ceremony 200m, T34: final, victory ceremony 400m, T36: final, victory ceremony 400m, T46: final 1500m, T13: final, victory ceremony 1500m, T20: final, victory ceremony 1500m, T46: final, victory ceremony 1500m, T54: final Long Jump, F20: final, victory ceremony Discus, F40: final, victory ceremony Shot Put, F34: final, victory ceremony Shot Put, F57/58: victory ceremony 400m, T12: final 1500m, T12: final, victory ceremony 4 x 100m Relay, T35-38: final Discus, F57/58: final, victory ceremony Shot Put, F11/12: final, victory ceremony Medal session Session code PAT07 PAT08 PAT09 PAT10 Men s event Women s event Medal session Paralympic Family guide 31

32 Athletics continued Venue: Olympic Park Olympic Stadium Stations: DLR Stratford Stratford International West Ham Date Session time Session description 05 Sep 06 Sep 07 Sep 10:00 13:40 19:00 23:00 10:00 13:30 19:00 22:50 10:00 12:40 19:00 22:30 400m, T46: victory ceremony 800m, T36: round 1 800m, T54: round m, T54: victory ceremony 5000m, T11: round 1 4 x 100m Relay, T11-13: round 1 4 x 100m Relay, T42-46: round 1 Long Jump, F36: final, victory ceremony Discus, F54/55/56: final, victory ceremony Shot Put, F32/33: final, victory ceremony Shot Put, F37/38: final, victory ceremony 100m, T11: semi-finals 100m, T52: round 1 200m, T12: round 1 200m, T37: round 1 200m, T44: round 1 400m, T12: victory ceremony 4 x 100m Relay, T35-38: victory ceremony 100m, T44: round 1 400m, T54: round 1 800m, T12: final, victory ceremony 800m, T53: final, victory ceremony 4 x 100m Relay, T11-13: final, victory ceremony 4 x 100m Relay, T42-46: final, victory ceremony Long Jump, F37/38: final, victory ceremony Javelin, F12/13: final, victory ceremony 100m, T11: final, victory ceremony 100m, T13: round 1 100m, T42: final, victory ceremony 100m, T46: final, victory ceremony 100m, T52: final, victory ceremony 200m, T37: final, victory ceremony 800m, T53: final, victory ceremony 800m, T54: final, victory ceremony 1500m, T20: final, victory ceremony Javelin, F54/55/56: final, victory ceremony Shot Put, F20: final, victory ceremony 100m, T46: round 1 200m, T13: round 1 200m, T35: round 1 200m, T36: round 1 800m, T46: round 1 800m, T52: round 1 800m, T54: semi-finals Discus, F51/52/53: final Triple Jump, F11: final, victory ceremony Shot Put, F40: final, victory ceremony 1500m, T54: round 1 200m, T12: semi-finals 200m, T34: round 1 200m, T38: round 1 200m, T53: round 1 400m, T37: round 1 Discus, F37: final, victory ceremony 100m, T44: final, victory ceremony 100m, T46: final, victory ceremony 200m, T13: semi-finals 200m, T35: final, victory ceremony 200m, T36: final, victory ceremony 400m, T11: round 1 400m, T12: final, victory ceremony 800m, T36: final, victory ceremony 800m, T54: final, victory ceremony Discus, F44: final, victory ceremony Discus, F51/52/53: victory ceremony Shot Put, F46: final, victory ceremony 100m, T13: final, victory ceremony 200m, T12: final, victory ceremony 200m, T34: final, victory ceremony 200m, T38: final, victory ceremony 200m, T44: final, victory ceremony 200m, T53: final, victory ceremony Javelin, F57/58: final Shot Put, F32/33/34: final, victory ceremony 100m, T11: round 1 100m, T42: round 1 200m, T12: round 1 200m, T38: round 1 200m, T53: round 1 400m, T54: semi-finals Javelin, F40: final, victory ceremony Javelin, F42: final 100m, T35: round 1 400m, T53: round 1 Long Jump, F11/12: final, victory ceremony Discus, F51/52/53: final Javelin, F57/58: victory ceremony 100m, T42: final, victory ceremony 200m, T12: semi-finals 200m, T13: final, victory ceremony 200m, T53: final, victory ceremony 400m, T11: semi-finals 400m, T44: round 1 400m, T54: final, victory ceremony 800m, T13: round 1 800m, T52: final, victory ceremony 5000m, T11: final, victory ceremony Discus, F32/33/34: final, victory ceremony Discus, F37/38: final, victory ceremony Javelin, F42: victory ceremony Shot Put, F20: final, victory ceremony 100m, T35: final, victory ceremony 1500m, T54: final, victory ceremony Long Jump, F13: final, victory ceremony Discus, F51/52/53: victory ceremony Men s event Women s event Medal session Medal session Session code PAT11 PAT12 PAT13 PAT14 PAT15 PAT16 32 Paralympic Family guide

33 Athletics continued Venue: Olympic Park Olympic Stadium Stations: DLR Stratford Stratford International West Ham Date Session time Session description 08 Sep 10:00 12:55 19:00 22:45 100m, T11: semi-finals 100m, T34: round 1 100m, T37: round 1 200m, T38: final, victory ceremony 200m, T52: round 1 4 x 400m Relay, T53/54: round 1 Triple Jump, F12: final, victory ceremony Javelin, F54/55/56: final 100m, T36: round 1 100m, T54: round 1 400m, T46: round 1 400m, T37: final, victory ceremony Javelin, F37/38: final, victory ceremony Shot Put, F57/58: final 100m, T11: final, victory ceremony 100m, T34: final, victory ceremony 100m, T37: final, victory ceremony 200m, T12: final, victory ceremony 200m, T52: final, victory ceremony 400m, T11: final, victory ceremony 400m, T44: final, victory ceremony 800m, T13: final, victory ceremony 800m, T46: final, victory ceremony 4 x 400m Relay, T53/54: final, victory ceremony High Jump, F46: final, victory ceremony Javelin, F54/55/56: victory ceremony Javelin, F57/58: final, victory ceremony 100m, T36: final, victory ceremony 100m, T54: final, victory ceremony 400m, T46: final, victory ceremony 400m, T53: final, victory ceremony Shot Put, F40: final, victory ceremony Shot Put, F57/58: victory ceremony Medal session Session code PAT17 PAT18 Athletics - Marathon Venue: The Mall Stations: Victoria St James s Park Charing Cross Piccadilly Circus Green Park Date Session time Session description 09 Sep 08:00 14:15 Marathon, T12, and victory ceremony Marathon, T46, and victory ceremony Marathon, T54, and victory ceremony Marathon, T54, and victory ceremony Medal session Session code PAM01 Men s event Women s event Medal session Paralympic Family guide 33

34 Boccia Venue: ExCeL Stations: Arrive: DLR Custom House DLR West Silvertown Depart: DLR Prince Regent DLR Pontoon Dock Date Session time Session description 02 Sep 03 Sep 04 Sep 05 Sep 06 Sep 07 Sep 08 Sep 09:00 14:00 15:30 18:30 09:00 12:20 13:50 17:20 09:00 12:30 14:00 19:55 09:00 13:50 15:20 19:55 09:00 13:50 15:20 18:50 09:00 13:30 15:00 19:15 09:00 11:55 13:25 19:35 / Pairs, BC3: round 1 / Pairs, BC4: round 1 / Team, BC1/BC2: round 1 and 2 / Pairs, BC3: round 2 / Pairs, BC4: round 2 / Team, BC1/BC2: round 3 / Pairs, BC3: round 3 / Pairs, BC4: round 3 / Team, BC1/BC2: quarter-finals / Pairs, BC3: semi-finals / Pairs, BC4: semi-finals / Team, BC1/BC2: semi-finals / Pairs, BC3: bronze medal match / Pairs, BC4: bronze medal match / Team, BC1/BC2: bronze medal match / Pairs, BC3: gold medal match, victory ceremony / Pairs, BC4: gold medal match, victory ceremony / Team, BC1/BC2: gold medal match, victory ceremony / Individual, BC1: seed matches, 1/8 finals / Individual, BC2: seed matches, 1/16 finals / Individual, BC3: seed matches / Individual, BC4: seed matches / Individual, BC2: 1/16 finals / Individual, BC3: 1/16 finals / Individual, BC2: 1/8 finals / Individual, BC3: 1/8 finals / Individual, BC4: 1/8 finals / Individual, BC1: quarter-finals / Individual, BC2: quarter-finals / Individual, BC3: quarter-finals / Individual, BC4: quarter-finals / Individual, BC1: classifications (5th-8th semi-finals, 7th-8th playoffs) / Individual, BC2: classifications (5th-8th semi-finals, 7th-8th playoffs) / Individual, BC3: classifications (5th-8th semi-finals, 7th-8th playoffs) / Individual, BC4: classifications (5th-8th semifinals, 7th-8th playoffs) / Individual, BC1: semi-finals, 5th-6th playoffs / Individual, BC2: semi-finals, 5th-6th playoffs / Individual, BC3: semi-finals, 5th-6th playoffs / Individual, BC4: semi-finals, 5th-6th playoffs / Individual, BC1: bronze medal match / Individual, BC2: bronze medal match / Individual, BC3: bronze medal match / Individual, BC4: bronze medal match / Individual, BC1: gold medal match, victory ceremony / Individual, BC2: gold medal match, victory ceremony / Individual, BC3: gold medal match, victory ceremony / Individual, BC4: gold medal match, victory ceremony Medal session Session code PBO01 PBO02 PBO03 PBO04 PBO05 PBO06 PBO07 PBO08 PBO09 PBO10 PBO11 PBO12 PBO13 PBO14 / Mixed event Medal session 34 Paralympic Family guide

35 Cycling - Road Venue: Brands Hatch, Kent Station: Swanley Date Session time Session description 05 Sep 06 Sep 07 Sep 08 Sep 10:30 14:00 14:30 18:50 10:30 13:20 14:30 16:50 10:30 12:50 14:00 19:10 10:30 13:20 14:30 19:00 Individual Time Trial, C1, and victory ceremony Individual Time Trial, C2, and victory ceremony Individual Time Trial, C3, and victory ceremony Individual Time Trial, C4, and victory ceremony Individual Time Trial, C5, and victory ceremony Individual Time Trial, C1-3, and victory ceremony Individual Time Trial, C4, and victory ceremony Individual Time Trial, C5, and victory ceremony Individual Time Trial, B, and victory ceremony Individual Time Trial, H1, and victory ceremony Individual Time Trial, H2, and victory ceremony Individual Time Trial, H3, and victory ceremony Individual Time Trial, H4, and victory ceremony Individual Time Trial, B, and victory ceremony Individual Time Trial, H1-2, and victory ceremony Individual Time Trial, H3, and victory ceremony Individual Time Trial, H4, and victory ceremony / Team Time Trial, T1-2, and victory ceremony Individual Road Race, C4-5, and victory ceremony Individual Road Race, C1-3, and victory ceremony Individual Road Race, C1-3, and victory ceremony Individual Road Race, C4-5, and victory ceremony Individual Road Race, H1, and victory ceremony Individual Road Race, H1-3, and victory ceremony Individual Road Race, H2, and victory ceremony Individual Road Race, H3, and victory ceremony Individual Road Race, H4, and victory ceremony Individual Road Race, H4, and victory ceremony Individual Road Race, B, and victory ceremony / Team Road Race, T1-2, and victory ceremony Individual Road Race, B, and victory ceremony / Team Relay, H1-4, and victory ceremony Medal session Session code PCR01 PCR02 PCR03 PCR04 PCR05 PCR06 PCR07 PCR08 Men s event Women s event / Mixed event Medal session Paralympic Family guide 35

36 Cycling - Track Venue: Olympic Park Velodrome Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 30 Aug 31 Aug 01 Sep 02 Sep 09:30 12:30 14:00 17:50 09:30 12:30 14:00 17:10 09:30 12:35 14:00 16:15 09:30 12:15 14:00 16:00 Individual Pursuit, B: qualifying Individual Pursuit, C1-3: qualifying Individual Pursuit, C4: qualifying Individual Pursuit, C5: qualifying Individual 1km Time Trial, C1-3: final, victory ceremony Individual Pursuit, B: finals, victory ceremony Individual Pursuit, C1-3: finals, victory ceremony Individual Pursuit, C4: finals, victory ceremony Individual Pursuit, C5: finals, victory ceremony Individual Pursuit, C1: qualifying Individual Pursuit, C2: qualifying Individual Pursuit, C3: qualifying Individual 1km Time Trial, B: final, victory ceremony Individual 1km Time Trial, C4-5: final, victory ceremony Individual Pursuit, C1: finals, victory ceremony Individual Pursuit, C2: finals, victory ceremony Individual Pursuit, C3: finals, victory ceremony Individual 1km Time Trial, B: final, victory ceremony Individual Pursuit, C4: qualifying Individual Pursuit, C5: qualifying Individual Pursuit, C4: finals, victory ceremony Individual Pursuit, C5: finals, victory ceremony Individual 500m Time Trial, C1-3: final, victory ceremony Individual 500m Time Trial, C4-5: final, victory ceremony Individual Sprint, B: qualifying, quarter-finals Individual Pursuit, B: qualifying / Team Sprint, C1-5: qualifying Individual Sprint, B: classifications, semi-finals, finals, victory ceremony Individual Pursuit, B: finals, victory ceremony / Team Sprint, C1-5: finals, victory ceremony Medal session Session code PCT01 PCT02 PCT03 PCT04 PCT05 PCT06 PCT07 PCT08 Men s event Women s event / Mixed event Medal session 36 Paralympic Family guide

37 Equestrian Venue: Greenwich Park Stations: DLR Greenwich Blackheath Date Session time Session description 30 Aug Medal session 09:15 12:15 / Team Test: Grade II PEQ01 14:00 17:00 / Team Test: Grade Ib PEQ02 Session code 31 Aug 01 Sep 02 Sep 03 Sep 09:00 11:30 / Team Test: Grade IV PEQ03 13:15 18:15 / Team Test: Grade III / Team Test: Grade Ia PEQ04 09:00 12:45 / Individual Championship Test: Grade II, victory ceremony PEQ05 14:30 18:00 / Individual Championship Test: Grade Ib, victory ceremony PEQ06 09:00 12:00 / Individual Championship Test: Grade IV, victory ceremony PEQ07 13:45 19:30 / Individual Championship Test: Grade Ia, victory ceremony / Individual Championship Test: Grade III, victory ceremony PEQ08 09:00 12:30 / Individual Freestyle Test: Grade II, victory ceremony PEQ09 14:15 17:30 / Individual Freestyle Test: Grade Ib, victory ceremony PEQ10 09:00 12:00 / Individual Freestyle Test: Grade IV, victory ceremony PEQ11 04 Sep 13:45 19:15 / Individual Freestyle Test: Grade Ia, victory ceremony / Individual Freestyle Test: Grade III, victory ceremony / Team Test: victory ceremony PEQ12 / Mixed event Medal session Paralympic Family guide 37

38 ExCeL day pass Venue: ExCeL Stations: Arrive: DLR Custom House DLR West Silvertown Depart: DLR Prince Regent DLR Pontoon Dock Date Session time Admission to the following sessions (based on availability) 30 Aug 09:00 22:30 09:00 14:20 Table Tennis: preliminaries (PTT01) 11:00 13:45 Judo: preliminaries (PJU01) 14:00 17:30 Volleyball (sitting): preliminaries (PVS01) 15:00 16:30 Powerlifting: finals (PPO01) 16:00 18:50 Judo: finals (PJU02) 16:00 21:20 Table Tennis: preliminaries (PTT02) 18:00 19:10 Powerlifting: finals (PPO02) 19:00 22:30 Volleyball (sitting): preliminaries (PVS02) Session code PXE01 31 Aug 09:00 22:30 1 Sep 09:00 22:30 2 Sep 09:00 22:45 3 Sep 09:00 22:30 09:00 14:20 Table Tennis: preliminaries (PTT03) 09:00 12:30 Volleyball (sitting): preliminaries (PVS03) 11:00 13:45 Judo: preliminaries (PJU03) 12:00 13:10 Powerlifting: finals (PPO03) 14:00 17:30 Volleyball (sitting): preliminaries (PVS04) 15:00 16:30 Powerlifting: finals (PPO04) 16:00 18:50 Judo: finals (PJU04) 16:00 21:20 Table Tennis: preliminaries (PTT04) 18:00 19:30 Powerlifting: finals (PPO05) 19:00 22:30 Volleyball (sitting): preliminaries (PVS05) 09:00 14:00 Table Tennis: preliminaries, quarter-finals (PTT05) 09:00 12:30 Volleyball (sitting): preliminaries (PVS06) 11:00 14:45 Judo: preliminaries (PJU05) 12:00 13:10 Powerlifting: finals (PPO06) 14:00 17:30 Volleyball (sitting): preliminaries (PVS07) 15:00 16:10 Powerlifting: finals (PPO07) 16:00 20:30 Table Tennis: semi-finals (PTT06) 16:30 20:10 Judo: finals (PJU06) 18:00 19:30 Powerlifting: finals (PPO08) 19:00 22:30 Volleyball (sitting): preliminaries (PVS08) 09:00 14:00 Boccia: preliminaries (PBO01) 09:00 12:30 Volleyball (sitting): preliminaries (PVS09) 09:30 14:45 Table Tennis: finals (PTT07) 12:00 13:10 Powerlifting: finals (PPO09) 14:00 17:30 Volleyball (sitting): preliminaries (PVS10) 15:30 18:50 Boccia: preliminaries (PBO02) 15:00 16:30 Powerlifting: finals (PPO10) 16:30 22:45 Table Tennis: finals (PTT08) 18:00 19:10 Powerlifting: finals (PPO11) 19:00 22:30 Volleyball (sitting): preliminaries (PVS11) 09:00 12:30 Boccia: preliminaries, quarter-finals (PBO03) 09:00 12:30 Volleyball (sitting): preliminaries (PVS12) 09:30 14:45 Table Tennis: finals (PTT09) 12:00 13:10 Powerlifting: finals (PPO12) 14:00 17:30 Volleyball (sitting): preliminaries (PVS13) 13:50 17:20 Boccia: semi-finals (PBO04) 15:00 16:10 Powerlifting: finals (PBO13) 16:30 21:45 Table Tennis: finals (PTT10) 18:00 19:30 Powerlifting: finals (PPO14) 19:00 22:30 Volleyball (sitting): preliminaries (PVS14) PXE02 PXE03 PXE04 PXE05 38 Paralympic Family guide

39 ExCeL day pass continued Venue: ExCeL Stations: Arrive: DLR Custom House DLR West Silvertown Depart: DLR Prince Regent DLR Pontoon Dock Date Session time Admission to the following sessions (based on availability) 4 Sep 09:00 22:30 09:00 12:30 Boccia: bronze medal matches (PBO05) 09:00 12:30 Volleyball (sitting): preliminaries (PVS15) 09:30 16:15 Wheelchair Fencing: preliminaries (PWF01) 12:00 13:30 Powerlifting: finals (PPO15) 14:00 17:30 Volleyball (sitting): preliminaries (PVS16) 15:00 16:10 Powerlifting: finals (PPO16) 14:00 19:55 Boccia: finals (PBO06) 17:45 21:15 Wheelchair Fencing: finals (PWF02) 18:00 19:30 Powerlifting: finals (PPO17) 19:00 22:30 Volleyball (sitting): classification (PVS17) Session code PXE06 5 Sep 09:00 22:30 6 Sep 09:00 22:30 7 Sep 09:00 21:15 8 Sep 09:00 22:30 09:00 13:50 Boccia: preliminaries (PBO07) 09:00 14:00 Table Tennis: preliminaries (PTT11) 09:00 12:30 Volleyball (sitting): quarter-finals (PVS18) 09:30 16:15 Wheelchair Fencing: preliminaries (PWF03) 12:00 13:30 Powerlifting: finals (PPO18) 14:00 17:30 Volleyball (sitting): quarter-finals, semi-final (PVS19) 15:00 16:10 Powerlifting: finals (PPO19) 15:20 19:55 Boccia: preliminaries (PBO08) 16:30 21:30 Table Tennis: preliminaries, quarter-finals (PTT12) 17:45 21:15 Wheelchair Fencing: finals (PWF04) 18:00 19:30 Powerlifting: finals (PPO20) 19:00 22:30 Volleyball (sitting): quarter-final, semi-final (PVS20) 09:00 13:50 Boccia: preliminaries (PBO09) 09:00 14:00 Table Tennis: quarter-finals (PTT13) 09:00 12:30 Volleyball (sitting): classification (PVS21) 11:00 15:15 Wheelchair Fencing: preliminaries (PWF05) 14:00 17:30 Volleyball (sitting): semi-final, classification (PVS22) 16:30 21:30 Table Tennis: quarter-finals, semi-finals (PTT14) 16:45 19:15 Wheelchair Fencing: finals (PWF06) 15:20 18:50 Boccia: quarter-finals (PBO10) 19:00 22:30 Volleyball (sitting): semi-final, classification (PVS23) 09:00 13:30 Boccia: classifications (PBO11) 10:00 15:00 Table Tennis: semi-finals, finals (PTT15) 11:00 16:30 Wheelchair Fencing: classification, quarter-finals, semi-finals (PWF07) 14:00 17:30 Volleyball (sitting): classifications (PVS24) 15:00 19:15 Boccia: semi-finals, classification (PBO12) 17:00 20:30 Table Tennis: finals (PTT16) 18:00 21:15 Wheelchair Fencing: finals (PWF08) 09:00 11:55 Boccia: bronze medal matches (PBO13) 10:00 15:00 Table Tennis: finals (PTT17) 11:00 16:30 Wheelchair Fencing: classification, quarter-finals, semi-finals (PWF09) 13:25 19:35 Boccia: finals (PBO14) 16:30 22:30 Table Tennis: finals (PTT18) 18:00 21:15 Wheelchair Fencing: finals (PWF10) PXE07 PXE08 PXE09 PXE10 Paralympic Family guide 39

40 Football 5-a-side Venue: Olympic Park Riverbank Arena Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 31 Aug Medal session 09:00 12:00 Preliminaries (2 matches) PFB01 13:30 16:30 Preliminaries (2 matches) PFB02 Session code 02 Sep 04 Sep 06 Sep 08 Sep 09:00 12:00 Preliminaries (2 matches) PFB03 13:30 16:30 Preliminaries (2 matches) PFB04 09:00 12:00 Preliminaries (2 matches) PFB05 13:30 16:30 Preliminaries (2 matches) PFB06 09:00 12:00 Classifications (5th-8th places, 2 matches) PFB07 13:30 16:30 Semi-finals (2 matches) PFB08 09:00 12:00 Classifications (5th-6th and 7th-8th places) PFB09 13:30 17:00 Bronze medal match, gold medal match, victory ceremony PFB10 Men s event Special prices available Medal session 40 Paralympic Family guide

41 Football 7-a-side Venue: Olympic Park Riverbank Arena Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 01 Sep Medal session 09:00 12:30 Preliminaries (2 matches) PFT01 14:00 17:30 Preliminaries (2 matches) PFT02 Session code 03 Sep 05 Sep 07 Sep 09 Sep 09:00 12:30 Preliminaries (2 matches) PFT03 14:00 17:30 Preliminaries (2 matches) PFT04 09:00 12:30 Preliminaries (2 matches) PFT05 14:00 17:30 Preliminaries (2 matches) PFT06 09:00 12:45 Classifications (5th-8th places, 2 matches) PFT07 14:00 17:45 Semi-finals (2 matches) PFT08 08:30 12:15 Classifications (5th-6th and 7th-8th places) PFT09 13:30 18:00 Bronze medal match, gold medal match, victory ceremony PFT10 Men s event Special prices available Medal session Paralympic Family guide 41

42 Goalball Venue: Olympic Park Copper Box Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 30 Aug 31 Aug 01 Sep 02 Sep 03 Sep 04 Sep 05 Sep 06 Sep Medal session 09:00 12:30 Preliminaries (3 matches) PGB01 13:45 17:15 Preliminaries (3 matches) PGB02 18:30 22:00 Preliminaries (3 matches) PGB03 09:00 12:30 13:45 17:15 Preliminaries (2 matches) Preliminaries (1 match) Preliminaries (1 match) Preliminaries (2 matches) Session code PGB04 PGB05 18:30 22:00 Preliminaries (3 matches) PGB06 09:00 12:30 Preliminaries (3 matches) PGB07 13:45 17:15 18:30 22:00 Preliminaries (1 match) Preliminaries (2 matches) Preliminaries (2 matches) Preliminaries (1 match) PGB08 PGB09 09:00 12:30 Preliminaries (3 matches) PGB10 13:45 17:15 Preliminaries (3 matches) PGB11 18:30 22:00 Preliminaries (3 matches) PGB12 09:00 12:30 Preliminaries (3 matches) PGB13 13:45 16:00 Preliminaries (2 matches) PGB14 18:30 20:45 Preliminaries (2 matches) PGB15 09:00 11:15 Preliminaries (2 matches) PGB16 12:30 14:45 Preliminaries (2 matches) PGB17 17:15 20:45 Preliminaries (3 matches) PGB18 09:00 11:30 Quarter-finals (2 matches) PGB19 12:45 16:45 Quarter-final Quarter-finals (2 matches) PGB20 18:00 22:00 Quarter-finals (3 matches) PGB21 13:30 16:00 Semi-finals (2 matches) PGB22 18:30 21:00 Semi-finals (2 matches) PGB23 07 Sep 13:30 16:35 Bronze medal match, gold medal match, victory ceremony PGB24 18:30 21:35 Bronze medal match, gold medal match, victory ceremony PGB25 Men s event Women s event Medal session 42 Paralympic Family guide

43 Judo Venue: ExCeL Stations: Arrive: DLR Custom House DLR West Silvertown Depart: DLR Prince Regent DLR Pontoon Dock Date Session time Session description 30 Aug 31 Aug 01 Sep 11:00 13:45 16:00 18:50 11:00 13:45 16:00 18:50 11:00 14:45 16:30 20:10-60kg: preliminaries/repechages -66kg: preliminaries/repechages -48kg: preliminaries/repechages -52kg: preliminaries/repechages -60kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -66kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -48kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -52kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -73kg: preliminaries/repechages -81kg: preliminaries/repechages -57kg: preliminaries/repechages -63kg: preliminaries/repechages -73kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -81kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -57kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -63kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -90kg: preliminaries/repechages -100kg: preliminaries/repechages +100kg: preliminaries/repechages -70kg: preliminaries/repechages +70kg: preliminaries/repechages -90kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -100kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony +100kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony -70kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony +70kg: semi-finals, repechage finals, bronze medal contests, gold medal contest, victory ceremony Medal session Session code PJU01 PJU02 PJU03 PJU04 PJU05 PJU06 Men s event Women s event Medal session Paralympic Family guide 43

44 Olympic Park day pass Venue: Olympic Park Stations: DLR Stratford DLR Stratford International West Ham Date Session time Admission to the following sessions (based on availability) 30 Aug 09:00 22:30 31 Aug 09:00 22:30 1 Sep 09:00 22:30 2 Sep 09:00 22:30 3 Sep 09:00 22:30 4 Sep 09:00 20:45 5 Sep 09:00 22:15 6 Sep 09:00 22:15 7 Sep 09:00 21:35 8 Sep 09:00 22:15 09:00 12:30 Goalball: preliminaries (PGB01) 10:45 17:00 Wheelchair Basketball: preliminaries (PWB01) 13:45 17:15 Goalball: preliminaries (PGB02) 18:30 22:00 Goalball: preliminaries (PGB03) 18:30 22:30 Wheelchair Basketball: preliminaries (PWB03) 09:00 12:00 Football 5-a-side: preliminaries (PFB01) 09:00 12:30 Goalball: preliminaries (PGB04) 10:45 17:00 Wheelchair Basketball: preliminaries (PWB05) 13:30 16:30 Football 5-a-side: preliminaries (PFB02) 13:45 17:15 Goalball: preliminaries (PGB05) 18:30 22:00 Goalball: preliminaries (PGB06) 18:30 22:30 Wheelchair Basketball: preliminaries (PWB07) 09:00 12:30 Football 7-a-side: preliminaries (PFT01) 09:00 12:30 Goalball: preliminaries (PGB07) 10:45 17:00 Wheelchair Basketball: preliminaries (PWB09) 11:00 20:00 Wheelchair Tennis: preliminaries (PWT01) 13:45 17:15 Goalball: preliminaries (PGB08) 14:00 17:30 Football 7-a-side: preliminaries (PFT02) 18:30 22:00 Goalball: preliminaries (PGB09) 18:30 22:30 Wheelchair Basketball: preliminaries (PWB11) 09:00 12:00 Football 5-a-side: preliminaries (PFB03) 09:00 12:30 Goalball: preliminaries (PGB10) 10:45 17:00 Wheelchair Basketball: preliminaries (PWB13) 11:00 20:00 Wheelchair Tennis: preliminaries (PWT02) 13:30 16:30 Football 5-a-side: preliminaries (PFB04) 13:45 17:15 Goalball: preliminaries (PGB11) 18:30 22:00 Goalball: preliminaries (PGB12) 18:30 22:30 Wheelchair Basketball: preliminaries (PWB15) 09:00 12:30 Football 7-a-side: preliminaries (PFT03) 09:00 12:30 Goalball: preliminaries (PGB13) 10:45 17:00 Wheelchair Basketball: preliminaries (PWB17) 11:00 20:00 Wheelchair Tennis: preliminaries, finals (PWT03) 13:45 16:00 Goalball: preliminaries (PGB14) 14:00 17:30 Football 7-a-side: preliminaries (PFT04) 18:30 20:45 Goalball: preliminaries (PGB15) 18:30 22:30 Wheelchair Basketball: preliminaries (PWB19) 09:00 12:00 Football 5-a-side: preliminaries (PFB05) 09:00 11:15 Goalball: preliminaries (PGB16) 11:00 20:00 Wheelchair Tennis: preliminaries (PWT04) 12:30 14:45 Goalball: preliminaries (PGB17) 13:30 16:30 Football 5-a-side: preliminaries (PFB06) 17:15 20:45 Goalball: preliminaries (PGB18) 09:00 12:30 Football 7-a-side: preliminaries (PFT05) 09:00 11:30 Goalball: quarter-finals (PGB19) 12:00 20:00 Wheelchair Tennis: finals (PWT05) 12:45 16:45 Goalball: quarter-finals (PGB20) 14:00 17:30 Football 7-a-side: preliminaries (PFT06) 14:00 17:15 Wheelchair Rugby: preliminaries (PWR01) 18:00 22:00 Goalball: quarter-finals (PGB21) 19:00 22:15 Wheelchair Rugby: preliminaries (PWR02) 09:00 12:00 Football 5-a-side: classifications (PFB07) 12:00 20:00 Wheelchair Tennis: semi-final, bronze medal match (PWT06) 13:30 16:00 Goalball: semi-finals (PGB22) 13:30 16:30 Football 5-a-side: semi-finals (PFB08) 14:00 17:15 Wheelchair Rugby: preliminaries (PWR03) 18:30 21:00 Goalball: semi-finals (PGB23) 19:00 22:15 Wheelchair Rugby: preliminaries (PWR04) 09:00 12:45 Football 7-a-side: classifications (PFT07) 10:00 13:15 Wheelchair Rugby: preliminaries (PWR05) 12:00 20:00 Wheelchair Tennis: bronze medal matches (PWT07) 13:30 16:35 Goalball: finals (PGB24) 14:00 17:45 Football 7-a-side: semi-finals (PFT08) 15:00 18:15 Wheelchair Rugby: preliminaries (PWR06) 18:30 21:35 Goalball: finals (PGB25) 09:00 12:00 Football 5-a-side: classifications (PFB09) 10:00 17:15 Wheelchair Rugby: classifications, semi-finals (PWR07) 19:00 22:15 Wheelchair Rugby: classifications (PWR08) Session code PXO01 PXO02 PXO03 PXO04 PXO05 PXO06 PXO07 PXO08 PXO09 PXO10 44 Paralympic Family guide

45 Powerlifting Venue: ExCeL Stations: Arrive: DLR Custom House DLR West Silvertown Depart: DLR Prince Regent DLR Pontoon Dock Date Session time Session description 30 Aug Medal session 15:00 16:30 48kg: groups A and B, victory ceremony PPO01 18:00 19:10 40kg: group A, victory ceremony PPO02 12:00 13:10 44kg: group A, victory ceremony PPO03 Session code 31 Aug 15:00 16:30 52kg: groups A and B, victory ceremony PPO04 18:00 19:30 56kg: groups A and B, victory ceremony PPO05 12:00 13:10 48kg: group A, victory ceremony PPO06 01 Sep 15:00 16:10 52kg: group A, victory ceremony PPO07 18:00 19:30 60kg: groups A and B, victory ceremony PPO08 12:00 13:10 56kg: group A, victory ceremony PPO09 02 Sep 15:00 16: kg: groups A and B, victory ceremony PPO10 18:00 19:10 60kg: group A, victory ceremony PPO11 12:00 13: kg: group A, victory ceremony PPO12 03 Sep 15:00 16:10 75kg: group A, victory ceremony PPO13 18:00 19:30 75kg: groups A and B, victory ceremony PPO14 12:00 13: kg: groups A and B, victory ceremony PPO15 04 Sep 15:00 16: kg: group A, victory ceremony PPO16 18:00 19:30 90kg: groups A and B, victory ceremony PPO17 12:00 13:30 100kg: groups A and B, victory ceremony PPO18 05 Sep 15:00 16: kg: group A, victory ceremony PPO19 18:00 19: kg: groups A and B, victory ceremony PPO20 Men s event Women s event Medal session Paralympic Family guide 45

46 Rowing Venue: Eton Dorney, Buckinghamshire Stations: Slough Windsor & Eton Riverside Maidenhead Date Session time Session description 31 Aug 09:30 12:00 01 Sep 09:30 12:00 02 Sep 09:30 12:25 Single Sculls, ASM1x: heats 1 and 2 Single Sculls, ASW1x: heats 1 and 2 / Coxed Four, LTAMix4+: heats 1 and 2 / Double Sculls, TAMix2x: heats 1 and 2 Single Sculls, ASM1x: repechage 1 and 2 Single Sculls, ASW1x: repechage 1 and 2 / Coxed Four, LTAMix4+: repechage 1 and 2 / Double Sculls, TAMix2x: repechage 1 and 2 Single Sculls, ASM1x: finals, victory ceremony Single Sculls, ASW1x: finals, victory ceremony / Coxed Four, LTAMix4+: finals, victory ceremony / Double Sculls, TAMix2x: finals, victory ceremony Medal session Session code PRO01 PRO02 PRO03 Men s event Women s event / Mixed event 46 Paralympic Family guide

47 Sailing Venue: Weymouth and Portland, Dorset Stations: Weymouth Date Session time Session description 01 Sep 11:00 18:00 02 Sep 11:00 18:00 03 Sep 11:00 18:00 04 Sep 11:00 18:00 05 Sep 11:00 18:00 06 Sep 11:00 18:00 / Single-Person Keelboat, 2.4mR: 2 races / Two-Person Keelboat, SKUD18: 2 races / Three-Person Keelboat, Sonar: 2 races / Single-Person Keelboat, 2.4mR: 2 races / Two-Person Keelboat, SKUD18: 2 races / Three-Person Keelboat, Sonar: 2 races / Single-Person Keelboat, 2.4mR: 2 races / Two-Person Keelboat, SKUD18: 2 races / Three-Person Keelboat, Sonar: 2 races / Single-Person Keelboat, 2.4mR: 2 races / Two-Person Keelboat, SKUD18: 2 races / Three-Person Keelboat, Sonar: 2 races / Single-Person Keelboat, 2.4mR: 2 races / Two-Person Keelboat, SKUD18: 2 races / Three-Person Keelboat, Sonar: 2 races / Single-Person Keelboat, 2.4mR: 1 race, victory ceremony / Two-Person Keelboat, SKUD18: 1 race, victory ceremony / Three-Person Keelboat, Sonar: 1 race, victory ceremony Medal session Session code PSA01 PSA02 PSA03 PSA04 PSA05 PSA06 Men s event Women s event / Mixed event Paralympic Family guide 47

48 Shooting Venue: The Royal Artillery Barracks Station: DLR Woolwich Arsenal Date Session time Session description 30 Aug 09:00 16:25 31 Aug 09:00 16:25 01 Sep 09:00 17:15 P1 10m Air Pistol, SH1: qualification, final, victory ceremony R2 10m Air Rifle Standing, SH1: qualification, final, victory ceremony R1 10m Air Rifle Standing, SH1: qualification, final, victory ceremony P2 10m Air Pistol, SH1: qualification, final, victory ceremony / R3 10m Air Rifle Prone, SH1: qualification, final, victory ceremony / R5 10m Air Rifle Prone, SH2: qualification, final, victory ceremony 02 Sep 09:00 13:20 / R4 10m Air Rifle Standing, SH2: qualification, final, victory ceremony PSH04 03 Sep 09:00 17:55 / P3 25m Pistol, SH1: qualification, final, victory ceremony PSH05 04 Sep 09:00 12:45 / R6 50m Rifle Prone, SH1: qualification, final, victory ceremony PSH06 05 Sep 09:00 15:10 R7 50m Rifle 3 Positions, SH1: qualification, final, victory ceremony PSH07 Medal session Session code PSH01 PSH02 PSH03 06 Sep 09:00 17:55 R8 50m Rifle 3 Positions, SH1: qualification, final, victory ceremony / P4 50m Pistol, SH1: qualification, final, victory ceremony PSH08 Men s event Women s event Medal session 48 Paralympic Family guide

49 Sitting Volleyball Venue: ExCeL Stations: Arrive: DLR Custom House DLR West Silvertown Depart: DLR Prince Regent DLR Pontoon Dock Date Session time Session description 30 Aug Medal session 14:00 17:30 Preliminaries (2 matches) PVS01 19:00 22:30 Preliminaries (2 matches) PVS02 09:00 12:30 Preliminaries (1 match) Preliminaries (1 match) PVS03 Session code 31 Aug 14:00 17:30 Preliminaries (1 match) Preliminaries (1 match) PVS04 19:00 22:30 Preliminaries (1 match) Preliminaries (1 match) PVS05 09:00 12:30 Preliminaries (1 match) Preliminaries (1 match) PVS06 01 Sep 14:00 17:30 Preliminaries (1 match) Preliminaries (1 match) PVS07 19:00 22:30 Preliminaries (1 match) Preliminaries (1 match) PVS08 09:00 12:30 Preliminaries (1 match) Preliminaries (1 match) PVS09 02 Sep 14:00 17:30 Preliminaries (1 match) Preliminaries (1 match) PVS10 19:00 22:30 Preliminaries (1 match) Preliminaries (1 match) PVS11 09:00 12:30 Preliminaries (1 match) Preliminaries (1 match) PVS12 03 Sep 14:00 17:30 Preliminaries (1 match) Preliminaries (1 match) PVS13 19:00 22:30 Preliminaries (1 match) Preliminaries (1 match) PVS14 09:00 12:30 Preliminaries (2 matches) PVS15 04 Sep 14:00 17:30 Preliminaries (2 matches) PVS16 19:00 22:30 Classifications (5th-8th places, 2 matches) PVS17 09:00 12:30 Quarter-finals (2 matches) PVS18 05 Sep 14:00 17:30 Quarter-final Semi-final PVS19 19:00 22:30 Quarter-final Semi-final PVS20 09:00 12:30 Classifications (5th-6th and 7th-8th places) PVS21 06 Sep 14:00 17:30 Semi-final, classification (5th-8th place) PVS22 19:00 22:30 Semi-final, classification (5th-8th place) PVS23 07 Sep 14:00 17:30 Classifications (7th-8th and 9th-10th places) PVS24 19:00 23:00 Bronze medal match, gold medal match, victory ceremony PVS25 08 Sep 14:00 20:00 Classifications (5th-6th places), bronze medal match, gold medal match, victory ceremony PVS26 Men s event Women s event Medal session Paralympic Family guide 49

50 Swimming Venue: Olympic Park Aquatics Centre Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 30 Aug 09:30 11:50 17:30 21:05 31 Aug 09:30 11:55 31 Aug 17:30 21:05 100m Backstroke, S6: heats 100m Backstroke, S7: heats 50m Breaststroke, SB2: heats 100m Butterfly, S8: heats 100m Butterfly, S9: heats 50m Freestyle, S5: heats 400m Freestyle, S12: heats 200m Individual Medley, SM10: heats 100m Backstroke, S6: heats 100m Backstroke, S7: heats 100m Butterfly, S8: heats 100m Butterfly, S9: heats 50m Freestyle, S5: heats 400m Freestyle, S12: heats 200m Individual Medley, SM10: heats 100m Backstroke, S6: final, victory ceremony 100m Backstroke, S7: final, victory ceremony 50m Breaststroke, SB2: final, victory ceremony 100m Butterfly, S8: final, victory ceremony 100m Butterfly, S9: final, victory ceremony 50m Freestyle, S5: final, victory ceremony 400m Freestyle, S12: final, victory ceremony 200m Individual Medley, SM10: final, victory ceremony 100m Backstroke, S6: final, victory ceremony 100m Backstroke, S7: final, victory ceremony 100m Butterfly, S8: final, victory ceremony 100m Butterfly, S9: final, victory ceremony 50m Freestyle, S5: final, victory ceremony 400m Freestyle, S12: final, victory ceremony 200m Individual Medley, SM10: final, victory ceremony 100m Backstroke, S9: heats 100m Backstroke, S14: heats 50m Butterfly, S7: heats 100m Butterfly, S13: heats 50m Freestyle, S4: heats 50m Freestyle, S10: heats 100m Freestyle, S11: heats 400m Freestyle, S8: heats 100m Backstroke: S9: heats 100m Backstroke: S14: heats 50m Butterfly, S7: heats 50m Freestyle, S10: heats 100m Freestyle, S11: heats 400m Freestyle, S8: heats 200m Individual Medley, SM5: heats 100m Backstroke, S9: final, victory ceremony 100m Backstroke, S14: final, victory ceremony 50m Butterfly, S7: final, victory ceremony 100m Butterfly, S13: final, victory ceremony 50m Freestyle, S4: final, victory ceremony 50m Freestyle, S10: final, victory ceremony 100m Freestyle, S11: final, victory ceremony 400m Freestyle, S8: final, victory ceremony 100m Backstroke, S9: final, victory ceremony 100m Backstroke, S14: final, victory ceremony 50m Butterfly, S7: final, victory ceremony 50m Freestyle, S10: final, victory ceremony 100m Freestyle, S11: final, victory ceremony 400m Freestyle, S8: final, victory ceremony 200m Individual Medley, SM5: final, victory ceremony Medal session Session code PSW01 PSW02 PSW03 PSW04 Men s event Women s event Medal session 50 Paralympic Family guide

51 Swimming continued Venue: Olympic Park Aquatics Centre Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 01 Sep 02 Sep 03 Sep 09:30 12:20 17:30 21:10 09:30 11:40 17:30 20:55 09:30 12:00 17:30 21:00 100m Breaststroke, SB7: heats 100m Breaststroke, SB8: heats 100m Butterfly, S10: heats 50m Freestyle, S11: heats 50m Freestyle, S13: heats 200m Freestyle, S2: heats 200m Freestyle, S5: heats 400m Freestyle, S6: heats 100m Breaststroke, SB7: heats 100m Breaststroke, SB8: heats 100m Butterfly, S10: heats 50m Freestyle, S11: heats 50m Freestyle, S13: heats 200m Freestyle, S5: heats 400m Freestyle, S6: heats 100m Breaststroke, SB7: final, victory ceremony 100m Breaststroke, SB8: final, victory ceremony 100m Butterfly, S10: final, victory ceremony 50m Freestyle, S11: final, victory ceremony 50m Freestyle, S13: final, victory ceremony 200m Freestyle, S2: final, victory ceremony 200m Freestyle, S5: final, victory ceremony 400m Freestyle, S6: final, victory ceremony 100m Breaststroke, SB7: final, victory ceremony 100m Breaststroke, SB8: final, victory ceremony 100m Butterfly, S10: final, victory ceremony 50m Freestyle, S11: final, victory ceremony 50m Freestyle, S13: final, victory ceremony 200m Freestyle, S5: final, victory ceremony 400m Freestyle, S6: final, victory ceremony 100m Backstroke, S11: heats 100m Butterfly, S12: heats 100m Freestyle, S13: heats 200m Freestyle, S14: heats 150m Individual Medley, SM3: heats 150m Individual Medley, SM4: heats 200m Individual Medley, SM7: heats 4 x 100m Freestyle Relay, 34 points: heats 100m Backstroke, S11: heats 100m Butterfly, S12: heats 50m Freestyle, S8: heats 100m Freestyle, S13: heats 200m Freestyle, S14: heats 200m Individual Medley, SM7: heats 100m Backstroke, S11: final, victory ceremony 100m Butterfly, S12: final, victory ceremony 100m Freestyle, S13: final, victory ceremony 200m Freestyle, S14: final, victory ceremony 150m Individual Medley, SM3: final, victory ceremony 150m Individual Medley, SM4: final, victory ceremony 200m Individual Medley, SM7: final, victory ceremony 4 x 100m Freestyle Relay, 34 points: final, victory ceremony 100m Backstroke, S11: final, victory ceremony 100m Butterfly, S12: final, victory ceremony 50m Freestyle, S8: final, victory ceremony 100m Freestyle, S13: final, victory ceremony 200m Freestyle, S14: final, victory ceremony 200m Individual Medley, SM7: final, victory ceremony 100m Backstroke, S13: heats 50m Breaststroke, SB3: heats 100m Breaststroke, SB11: heats 50m Freestyle, S8: heats 100m Freestyle, S2: heats 100m Freestyle, S7: heats 200m Individual Medley, SM6: heats 200m Individual Medley, SM12: heats 100m Breaststroke, SB11: heats 100m Freestyle, S3: heats 100m Freestyle, S7: heats 200m Individual Medley, SM6: heats 200m Individual Medley, SM12: heats 4 x 100m Freestyle Relay, 34 points: heats 100m Backstroke, S13: final, victory ceremony 50m Breaststroke, SB3: final, victory ceremony 100m Breaststroke, SB11: final, victory ceremony 50m Freestyle, S8: final, victory ceremony 100m Freestyle, S2: final, victory ceremony 100m Freestyle, S7: final, victory ceremony 200m Individual Medley, SM6: final, victory ceremony 200m Individual Medley, SM12: final, victory ceremony 100m Breaststroke, SB11: final, victory ceremony 100m Freestyle, S3: final, victory ceremony 100m Freestyle, S7: final, victory ceremony 200m Individual Medley, SM6: final, victory ceremony 200m Individual Medley, SM12: final, victory ceremony 4 x 100m Freestyle Relay, 34 points: final, victory ceremony Medal session Session code PSW05 PSW06 PSW07 PSW08 PSW09 PSW10 Men s event Women s event Medal session Paralympic Family guide 51

52 Swimming continued Venue: Olympic Park Aquatics Centre Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 04 Sep 05 Sep 06 Sep 09:30 11:50 17:30 21:05 09:30 11:45 17:30 21:10 09:30 11:50 17:30 21:05 100m Backstroke, S8: heats 100m Backstroke, S10: heats 100m Breaststroke, SB4: heats 50m Freestyle, S6: heats 50m Freestyle, S7: heats 100m Freestyle, S12: heats 400m Freestyle, S9: heats 400m Freestyle, S13: heats 100m Backstroke, S8: heats 100m Backstroke, S10: heats 100m Breaststroke, SB4: heats 50m Freestyle, S6: heats 50m Freestyle, S7: heats 100m Freestyle, S12: heats 400m Freestyle, S9: heats 100m Backstroke, S8: final, victory ceremony 100m Backstroke, S10: final, victory ceremony 100m Breaststroke, SB4: final, victory ceremony 50m Freestyle, S6: final, victory ceremony 50m Freestyle, S7: final, victory ceremony 100m Freestyle, S12: final, victory ceremony 400m Freestyle, S9: final, victory ceremony 400m Freestyle, S13: final, victory ceremony 100m Backstroke, S8: final, victory ceremony 100m Backstroke, S10: final, victory ceremony 100m Breaststroke, SB4: final, victory ceremony 50m Freestyle, S6: final, victory ceremony 50m Freestyle, S7: final, victory ceremony 100m Freestyle, S12: final, victory ceremony 400m Freestyle, S9: final, victory ceremony 50m Backstroke, S2: heats 100m Backstroke, S12: heats 100m Breaststroke, SB5: heats 100m Breaststroke, SB6: heats 50m Freestyle, S9: heats 100m Freestyle, S4: heats 400m Freestyle, S10: heats 200m Individual Medley, SM8: heats 50m Backstroke, S2: heats 100m Backstroke, S12: heats 100m Breaststroke, SB5: heats 100m Breaststroke, SB6: heats 50m Freestyle, S9: heats 400m Freestyle, S10: heats 200m Individual Medley, SM8: heats 50m Backstroke, S2: final, victory ceremony 100m Backstroke, S12: final, victory ceremony 100m Breaststroke, SB5: final, victory ceremony 100m Breaststroke, SB6: final, victory ceremony 50m Freestyle, S9: final, victory ceremony 100m Freestyle, S4: final, victory ceremony 400m Freestyle, S10: final, victory ceremony 200m Individual Medley, SM8: final, victory ceremony 50m Backstroke, S2: final, victory ceremony 100m Backstroke, S12: final, victory ceremony 100m Breaststroke, SB5: final, victory ceremony 100m Breaststroke, SB6: final, victory ceremony 50m Freestyle, S9: final, victory ceremony 400m Freestyle, S10: final, victory ceremony 200m Individual Medley, SM8: final, victory ceremony 50m Backstroke, S1: heats 50m Backstroke, S4: heats 50m Backstroke, S5: heats 100m Breaststroke, SB14: heats 100m Butterfly, S11: heats 100m Freestyle, S8: heats 100m Freestyle, S10: heats 400m Freestyle, S7: heats 200m Individual Medley, SM9: heats 50m Backstroke, S4: heats 100m Breaststroke, SB14: heats 100m Freestyle, S8: heats 100m Freestyle, S10: heats 400m Freestyle, S7: heats 200m Individual Medley, SM9: heats 50m Backstroke, S1: final, victory ceremony 50m Backstroke, S4: final, victory ceremony 50m Backstroke, S5: final, victory ceremony 100m Breaststroke, SB14: final, victory ceremony 100m Butterfly, S11: final, victory ceremony 100m Freestyle, S8: final, victory ceremony 100m Freestyle, S10: final, victory ceremony 400m Freestyle, S7: final, victory ceremony 200m Individual Medley, SM9: final, victory ceremony 50m Backstroke, S4: final, victory ceremony 100m Breaststroke, SB14: final, victory ceremony 100m Freestyle, S8: final, victory ceremony 100m Freestyle, S10: final, victory ceremony 400m Freestyle, S7: final, victory ceremony 200m Individual Medley, SM9: final, victory ceremony Medal session Session code PSW11 PSW12 PSW13 PSW14 PSW15 PSW16 Men s event Women s event Medal session 52 Paralympic Family guide

53 Swimming continued Venue: Olympic Park Aquatics Centre Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 07 Sep 08 Sep 09:30 12:05 17:30 21:10 09:30 12:15 17:30 21:10 50m Butterfly, S5: heats 50m Butterfly, S6: heats 50m Freestyle, S2: heats 50m Freestyle, S12: heats 100m Freestyle, S9: heats 400m Freestyle, S11: heats 200m Individual Medley, SM13: heats 50m Butterfly, S5: heats 50m Butterfly, S6: heats 50m Freestyle, S3: heats 50m Freestyle, S12: heats 100m Freestyle, S9: heats 400m Freestyle, S11: heats 200m Individual Medley, SM13: heats 4 x 100m Medley Relay, 34 points: heats 50m Butterfly, S5: final, victory ceremony 50m Butterfly, S6: final, victory ceremony 50m Freestyle, S2: final, victory ceremony 50m Freestyle, S12: final, victory ceremony 100m Freestyle, S9: final, victory ceremony 400m Freestyle, S11: final, victory ceremony 200m Individual Medley, SM13: final, victory ceremony 50m Butterfly, S5: final, victory ceremony 50m Butterfly, S6: final, victory ceremony 50m Freestyle, S3: final, victory ceremony 50m Freestyle, S12: final, victory ceremony 100m Freestyle, S9: final, victory ceremony 400m Freestyle, S11: final, victory ceremony 200m Individual Medley, SM13: final, victory ceremony 4 x 100m Medley Relay, 34 points: final, victory ceremony 50m Backstroke, S3: heats 100m Breaststroke, SB9: heats 100m Breaststroke, SB12: heats 100m Breaststroke, SB13: heats 100m Freestyle, S5: heats 100m Freestyle, S6: heats 200m Freestyle, S4: heats 200m Individual Medley, SM11: heats 4 x 100m Medley Relay, 34 points: heats 100m Breaststroke, SB9: heats 100m Breaststroke, SB12: heats 100m Breaststroke, SB13: heats 100m Freestyle, S5: heats 100m Freestyle, S6: heats 200m Individual Medley, SM11: heats 50m Backstroke, S3: final, victory ceremony 100m Breaststroke, SB9: final, victory ceremony 100m Breaststroke, SB12: final, victory ceremony 100m Breaststroke, SB13: final, victory ceremony 100m Freestyle, S5: final, victory ceremony 100m Freestyle, S6: final, victory ceremony 200m Freestyle, S4: final, victory ceremony 200m Individual Medley, SM11: final, victory ceremony 4 x 100m Medley Relay, 34 points: final, victory ceremony 100m Breaststroke, SB9: final, victory ceremony 100m Breaststroke, SB12: final, victory ceremony 100m Breaststroke, SB13: final, victory ceremony 100m Freestyle, S5: final, victory ceremony 100m Freestyle, S6: final, victory ceremony 200m Individual Medley, SM11: final, victory ceremony Medal session Session code PSW17 PSW18 PSW19 PSW20 Men s event Women s event Medal session Paralympic Family guide 53

54 Table Tennis Venue: ExCeL Stations: Arrive: DLR Custom House DLR West Silvertown Depart: DLR Prince Regent DLR Pontoon Dock Date Session time Session description 30 Aug 31 Aug 01 Sep 02 Sep 03 Sep 05 Sep 09:00 14:20 16:00 21:20 09:00 14:20 16:00 21:20 09:00 14:00 16:00 20:30 09:30 14:45 16:30 22:45 09:30 14:45 16:30 21:45 Singles: qualifying Singles: qualifying Singles: qualifying Singles: qualifying Singles: qualifying Singles: qualifying Singles: qualifying Singles: qualifying Singles: qualifying, quarter-finals Singles: qualifying, quarter-finals Singles: semi-finals Singles: semi-finals Singles: bronze medal matches, gold medal matches, victory ceremonies Singles: bronze medal matches, gold medal matches, victory ceremonies Singles: bronze medal matches, gold medal matches, victory ceremonies Singles: bronze medal matches, gold medal matches, victory ceremonies Singles: bronze medal matches, gold medal matches, victory ceremonies Singles: bronze medal matches, gold medal matches, victory ceremonies Singles: bronze medal matches, gold medal matches, victory ceremonies Singles: bronze medal matches, gold medal matches, victory ceremonies Medal session 09:00 14:00 / Team: round 1 PTT11 16:30 21:30 / Team: round 1, quarter-finals PTT12 Session code PTT01 PTT02 PTT03 PTT04 PTT05 PTT06 PTT07 PTT08 PTT09 PTT10 06 Sep 07 Sep 08 Sep 09:00 14:00 / Team: quarter-finals PTT13 16:30 21:30 / Team: quarter-finals, semi-finals PTT14 10:00 15:00 / Team: semi-finals, bronze medal matches, gold medal matches PTT15 17:00 20:30 / Team: bronze medal matches, gold medal matches, victory ceremonies PTT16 10:00 15:00 / Team: bronze medal matches, gold medal matches PTT17 16:30 22:30 / Team: bronze medal matches, gold medal matches, victory ceremonies PTT18 Men s event Women s event / Mixed event Medal session 54 Paralympic Family guide

55 The Royal Artillery Barracks day pass Venue: The Royal Artillery Barracks Station: DLR Woolwich Arsenal Date Session time Admission to the following sessions (based on availability) Session code 31 Aug 09:00 16:30 1 Sep 09:00 18:30 2 Sep 09:00 17:00 3 Sep 09:00 17:55 4 Sep 09:00 16:50 5 Sep 09:00 18:40 09:00 16:25 Shooting: finals (PSH02) 10:00 12:30 Archery: preliminaries (PAR03) 14:00 16:30 Archery: preliminaries (PAR04) 09:00 16:25 Shooting: finals (PSH03) 10:00 13:30 Archery: preliminaries (PAR05) 15:00 18:00 Archery: quarter-finals (PAR06) 09:00 17:15 Shooting: finals (PSH04) 10:00 12:00 Archery: quarter-finals (PAR07) 15:00 17:00 Archery: quarter-finals (PAR08) 09:00 17:55 Shooting: finals (PSH05) 10:00 12:25 Archery: finals (PAR09) 15:00 17:25 Archery: finals (PAR10) 09:00 12:45 Shooting: finals (PSH06) 10:00 12:25 Archery: finals (PAR11) 15:00 16:45 Archery: finals (PAR12) 09:00 17:55 Shooting: finals (PSH07) 10:00 12:00 Archery: quarter-finals (PAR13) 14:00 18:25 Archery: finals (PAR14) PXR01 PXR02 PXR03 PXR04 PXR05 PXR06 Paralympic Family guide 55

56 Wheelchair Basketball Venue: Olympic Park Basketball Arena Stations: DLR Stratford DLR Stratford International West Ham Venue: North Greenwich Arena Stations: North Greenwich Charlton Date Session time Session description Venue 30 Aug 31 Aug 10:45 17:00 10:45 17:00 18:30 22:30 19:00 23:00 10:45 17:00 10:45 17:00 18:30 22:30 19:00 23:00 Preliminaries (2 games) Preliminaries (1 game) Preliminaries (2 games) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (2 games) Preliminaries (1 game) Preliminaries (2 games) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (1 game) Basketball Arena North Greenwich Arena Basketball Arena North Greenwich Arena Basketball Arena North Greenwich Arena Basketball Arena North Greenwich Arena Medal session Session code PWB01 PWB02 PWB03 PWB04 PWB05 PWB06 PWB07 PWB08 10:45 17:00 Preliminaries (3 games) Basketball Arena PWB09 01 Sep 02 Sep 10:45 17:00 18:30 22:30 19:00 23:00 10:45 17:00 10:45 17:00 Preliminaries (1 game) Preliminaries (2 games) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (1 game) Preliminaries (2 games) Preliminaries (2 games) Preliminaries (1 game) North Greenwich Arena Basketball Arena North Greenwich Arena Basketball Arena North Greenwich Arena PWB10 PWB11 PWB12 PWB13 PWB14 18:30 22:30 Preliminaries (2 games) Basketball Arena PWB15 19:00 23:00 Preliminaries (1 game) Preliminaries (1 game) North Greenwich Arena PWB16 Men s event Women s event Medal session 56 Paralympic Family guide

57 Wheelchair Basketball continued Venue: Olympic Park Basketball Arena Stations: DLR Stratford DLR Stratford International West Ham Venue: North Greenwich Arena Stations: North Greenwich Charlton Date Session time Session description Venue 03 Sep 10:45 17:00 10:45 17:00 Preliminaries (1 game) Preliminaries (2 games) Preliminaries (2 games) Preliminaries (1 game) Basketball Arena North Greenwich Arena Medal session Session code PWB17 PWB18 18:30 22:30 Preliminaries (2 matches) Basketball Arena PWB19 04 Sep 05 Sep 06 Sep 07 Sep 08 Sep 19:00 23:00 Preliminaries (1 game) Preliminaries (1 game) North Greenwich Arena PWB20 10:45 17:00 Quarter-finals (2 games), 9th-10th playoff North Greenwich Arena PWB21 19:00 23:00 Quarter-finals (2 games) North Greenwich Arena PWB22 08:30 17:00 Quarter-finals (2 games), 9th-10th and 11th-12th playoffs North Greenwich Arena PWB23 19:00 23:00 Quarter-finals (2 games) North Greenwich Arena PWB24 08:30 17:00 Semi-finals (2 games), classifications (5th-8th places, 2 games) North Greenwich Arena PWB25 19:00 23:00 Semi-finals (2 games) North Greenwich Arena PWB26 08:30 17:00 Classifications (5th-8th places, 2 games) Classifications (5th-6th and 7th-8th places) North Greenwich Arena PWB27 19:00 23:30 Bronze medal game, gold medal game, victory ceremony North Greenwich Arena PWB28 13:00 17:00 Classifications (5th-6th and 7th-8th places) North Greenwich Arena PWB29 19:00 23:30 Bronze medal game, gold medal game, victory ceremony North Greenwich Arena PWB30 Men s event Women s event Medal session Paralympic Family guide 57

58 Wheelchair Fencing Venue: ExCeL Stations: Arrive: DLR Custom House DLR West Silvertown Depart: DLR Prince Regent DLR Pontoon Dock Date Session time Session description 04 Sep 05 Sep 06 Sep 07 Sep 09:30 16:15 17:45 21:15 09:30 16:15 17:45 21:15 11:00 15:15 16:45 19:15 Individual Foil, category A: preliminaries, last 16, quarter-finals Individual Foil, category B: preliminaries, last 16, quarter-finals Individual Foil, category A: preliminaries, quarter-finals Individual Foil, category B: preliminaries, quarter-finals Individual Foil, category A: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Foil, category B: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Foil, category A: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Foil, category B: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Epée, category A: preliminaries, last 16, quarter-finals Individual Epée, category B: preliminaries, last 16, quarter-finals Individual Epée, category A: preliminaries, quarter-finals Individual Epée, category B: preliminaries, quarter-finals Individual Epée, category A: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Epée, category B: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Epée, category A: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Epée, category B: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Sabre, category A: preliminaries, last 16, quarter-finals Individual Sabre, category B: preliminaries, last 16, quarter-finals Individual Sabre, category A: semi-finals, bronze medal match, gold medal match, victory ceremony Individual Sabre, category B: semi-finals, bronze medal match, gold medal match, victory ceremony Medal session Session code PWF01 PWF02 PWF03 PWF04 PWF05 PWF06 11:00 16:30 Team: classifications (5th-8th places), quarter-finals, semi-finals PWF07 18:00 21:15 Team: bronze medal match, gold medal match, victory ceremony PWF08 08 Sep 11:00 16:30 Team: classifications (5th-8th places), quarter-finals, semi-finals PWF09 18:00 21:15 Team: bronze medal match, gold medal match, victory ceremony PWF10 Men s event Women s event Medal session 58 Paralympic Family guide

59 Wheelchair Rugby Venue: Olympic Park Basketball Arena Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 05 Sep Medal session 14:00 17:15 / Preliminaries (2 games) PWR01 19:00 22:15 / Preliminaries (2 games) PWR02 Session code 06 Sep 07 Sep 08 Sep 14:00 17:15 / Preliminaries (2 games) PWR03 19:00 22:15 / Preliminaries (2 games) PWR04 10:00 13:15 / Preliminaries (2 games) PWR05 15:00 18:15 / Preliminaries (2 games) PWR06 10:00 17:15 / Classifications (5th-8th places, 2 games), semi-finals (2 games) PWR07 19:00 22:15 / Classifications (5th-6th and 7th-8th places) PWR08 09 Sep 12:00 16:00 / Bronze medal game, gold medal game, victory ceremony PWR09 / Mixed event Medal session Paralympic Family guide 59

60 Wheelchair Tennis Venue: Olympic Park Eton Manor Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 01 Sep 11:00 20:00 02 Sep 11:00 20:00 03 Sep 11:00 20:00 04 Sep 11:00 20:00 05 Sep 12:00 20:00 06 Sep 12:00 20:00 07 Sep 12:00 20:00 08 Sep 12:00 20:00 Singles: round of 64 Singles: round of 32 / Quad doubles: quarter-finals Singles: round of 32 Doubles: round of 32 / Quad singles: round of 16 Doubles: round of 16 Singles: round of 16 Doubles: round of 16 / Quad doubles: semi-finals Singles: round of 16 Singles: quarter-finals Doubles: quarter-finals / Quad singles: quarter-finals Singles: quarter-finals Doubles: quarter-finals Singles: semi-finals / Quad doubles: bronze medal match, gold medal match, victory ceremony Singles: semi-finals Doubles: semi-finals Singles: bronze medal match Doubles: semi-finals / Quad singles: semi-finals Singles: bronze medal match Doubles: bronze medal match, gold medal match, victory ceremony Singles: gold medal match, victory ceremony Doubles: bronze medal match / Quad singles: bronze medal match Singles: gold medal match, victory ceremony Doubles: gold medal match, victory ceremony / Quad singles: gold medal match, victory ceremony Medal session Session code PWT01 PWT02 PWT03 PWT04 PWT05 PWT06 PWT07 PWT08 Victory ceremonies will be held on Centre Court rather than the court on which the match was played. Men s event Women s event / Mixed event Medal session 60 Paralympic Family guide

61 The Ceremonies Opening Ceremony Venue: Olympic Park Olympic Stadium Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 29 Aug 19:30 22:30 Opening Ceremony PZO01 Medal session Session code Closing Ceremony Venue: Olympic Park Olympic Stadium Stations: DLR Stratford DLR Stratford International West Ham Date Session time Session description 9 Sep 19:30 22:30 Closing Ceremony PZC01 Medal session Session code Paralympic Family guide 61

62 Centr Competition venues Key A1 (M) Core Paralympic Route Network Paralympic Route Network Paralympic Family Hotel Airport Train station Paralympic venue M40 Eton Dorney M4 London Heathrow Airport Weymouth and Portland London kilometres Crown Copyright and database right Ordnance Survey You are not permitted to copy, sub-license, distribute or sell any of this data to third parties in any form 62 Paralympic Family guide

63 M25 M11 London Stansted Airport Olympic Park St. Pancras International Grange City al Zone The Mall Grange St. Paul s North Greenwich Arena Greenwich Park ExCeL London City Airport River The Royal Artillery Zone Barracks M20 Brands Hatch London Gatwick Airport M26 kilometres 0 5 N Paralympic Family guide 63

64 Olympic Park Paralympic competition venues Key Shuttle bus National Rail Spectator entry and public transport access route Accredited walking route Paralympic Family loop service Paralympic Route Network (Core) Secure perimeter London Underground London Overground Docklands Light Railway Competition venue Paralympic Hospitality Centre W S Stratford International Olympic Park L O N D O N A12 Loop Road P a r a l y m p i c V i l l a g e Eastern shuttle sto Eton Eton Manor Manor BMX Track Velodrome Velodrome Basketball Arena T h e S t r e e t M a r k e t Eton Manor Transport Hub Eton Manor Gate Riverbank Hockey Northern Centre Arena shuttle stop I n t e r n a t i o n a l B r o a d c a s t C e n t r e M a i n P r e s s C e n t r e R i v e r L e a L B r i t a n n i a R o w Western shuttle stop Hand Cop Are Bo 64 Paralympic Family guide

65 Stratford Greenway Transport Hub e s t fi e l d t r a t f o r d C i t y P a r a l y m p i c H o s p i t a l i t y C e n t r e p Stratford Gate Water Polo Arena Arena Aquatics Aquatics Centre Centre O r b i t Southern shuttle stop O r b i t C i r c u s Greenway Gate Olympic Stadium Stadium Loop Road Wa r m - u p o n d o n Wa y per ball na x E n e r g y C e n t r e Wo r l d S q u a r e Stadium stop Victoria Gate N metres Crown Copyright and database right Ordnance Survey You are not permitted to copy, sub-license, distribute or sell any of this data to third parties in any form Paralympic Family guide 65

66 Paralympic Family Lounges Paralympic Family Lounges will be available at each competition venue during the Games. Accredited guests with zone 6 will have access to these lounges. Food and beverages, Info+ terminals, printed results and cable TVs will be provided in all lounges. In addition, there will be a Paralympic Family Information Desk in every lounge providing transport, venue and competition-related information to Paralympic Family members. The lounge opens one hour before competition and closes one hour after competition or the end of the victory ceremony. Seating There will be dedicated Paralympic Family Stands in each competition venue for Paralympic Family members. The stands will be divided into Official Stand (O) and Federation Stand (F). Venue Protocol staff will be on site to direct guests to their designated seating area according to the seating privileges indicated on their accreditation cards. The stands open one hour before competition and close one hour after competition or the end of the victory ceremony. Safety and security Although you have accreditation, you will still need to go through security checks when you arrive at London 2012 venues, and you and your bags will be searched. We want everyone to have a safe and enjoyable Games, so there are certain items you can t bring into venues. The full prohibited and restricted items list can be found at As an accreditation holder you may be entitled to exemptions and may be able to bring in certain items that appear on the prohibited or restricted list. For more information please ask at one of the Paralympic Information Desks. 66 Paralympic Family guide

67 Competition venues Competition venues Code Paralympic sport/discipline Olympic Park venues Aquatics Centre AQC Swimming Basketball Arena BBA Wheelchair Basketball, Wheelchair Rugby Copper Box HBA Goalball Eton Manor ETM Wheelchair Tennis Olympic Stadium STA Athletics, Opening and Closing Ceremonies Riverbank Arena HOC Football 5-a-side Football 7-a-side Velodrome VEL Cycling Track Central London venues The Mall MLL Athletics Marathon River Zone venues ExCeL EXL Boccia, Judo, Powerlifting, Sitting Volleyball, Table Tennis, Wheelchair Fencing Greenwich Park GRP Equestrian North Greenwich Arena NGA Wheelchair Basketball The Royal Artillery Barracks RAB Archery, Shooting Outside London venues Brands Hatch BRH Cycling Road Eton Dorney ETD Rowing Weymouth and Portland WAP Sailing Paralympic Family guide 67

68 Paralympic Villages During the London 2012 Paralympic Games, there are three Villages to accommodate the athletes, NPC team officials and IPSF Games officials: the Paralympic Village, the Paralympic Rowing Village and the Paralympic Sailing Village. Protocol Office All protocol issues are handled by this office. The Mayor and protocol team are based at this office. The Paralympic Village protocol office is the welcome point for all eligible Paralympic Family members who visit. Operating period: 22 August-12 September Operating hours: It is located in the main entry to the Village Plaza (formerly known as the International Zone) of the Paralympic Village. Team Welcome Ceremonies Team Welcome Ceremonies are organised in order to welcome the athletes and NPC team officials to London. They are held in the Village Plaza of the Paralympic Village from August. Paralympic Family members without access to the Paralympic Village who wish to attend a Team Welcome Ceremony need to be included in the respective NPC guest pass list for that day. Protocol assistance Protocol staff will be available at the Paralympic Village to provide protocol assistance to eligible Paralympic Family members and their guests. This includes hospitality services in the Protocol Lounge, collection and distribution of guest passes and a tour of the Village, if desired. Dignitaries accredited in the NPC category and IPC guests will be granted access to the Paralympic Villages through their NPC or the IPC, within their respective guest pass daily quota. All guest pass requests must be submitted to the respective NPC Chef de Mission or IPC liaison to be entered into the guest pass website portal (GUP) no later than on the day prior to the visit. After the system will not allow requests to be submitted for the next day. The tours are available daily from 30 August-8 September from Protocol tours start from the Protocol Lounge and last 40 minutes. They are conducted in English by protocol staff for individuals or groups of up to 15 people and include a guided walk through the Village Plaza. Paralympic Family members and guests who wish to use the Protocol team s tour service need to communicate their request through their NPC Chef de Mission, IPC liason, or IPSF Technical Delegate by on the day before the intended visit. All requests for Protocol assistance at the Paralympic Rowing Village and the Paralympic Sailing Village should be made to the Protocol Office in the Paralympic Village or at the Paralympic Information Desk of the Paralympic 68 Paralympic Family guide

69 Family Hotels 24 hours prior to the visit. They will be managed by the Rowing Venue Protocol Manager and Sailing Venue Protocol Manager respectively. The following Paralympic Family members are eligible for a tour: Code IPC, IPC** NPC, NPC** IPSF, IPSF** PS OCOG, OCOG** OC Accreditation category International Paralympic Committee Sovereign or Head of State Head of Government Sport Minister Other prominent government official President and Secretary General President and Secretary General Paralympic Partner/Sponsor LOCOG Chairman and CEO Mayor of the Host City National Head of State National Head of Government Chairman and CEO of future Games OCOG Paralympic Village Mayor The Paralympic Village Mayor acts as ambassador for the Organising Committee, adding their own personal stamp to enhance the atmosphere, provide inspiration and build morale. Some of the duties of the Mayor are ceremonial and protocol related, while others are primarily to promote the Games and the Village as a whole. Specifically, the Mayor presides over Team Welcome Ceremonies, receives Paralympic Family members and dignitaries, attends Chefs de Mission meetings and participates actively in the daily life of the Village. NPC Services Centres The NPC Services Centres are located in the Residential Zone of each Paralympic Village and are designed to centralise and facilitate communication and services between LOCOG and the National Paralympic Committees (NPCs). Trained staff will be available to offer general information and coordinate issue resolution. LOCOG functional areas will be available to offer specialised information to NPCs. The LOCOG NPC Relations and NPC Assistants Programme Offices, as well as the IPC s NPC Delegation Relations and IPSF Relations Offices, will also be located in the NPC Services Centre in the Paralympic Village. NPC Services Centres operating hours: Pre-opening period (20-21 August 2012) Villages opening period (22 August onwards) Closing (Paralympic Village: 12 September 2012, Paralympic Rowing Village: 4 September 2012, Paralympic Sailing Village: 8 September 2012) Paralympic Family guide 69

70 IBC/MPC complex IBC/MPC complex and services Located in the north-west corner of the Olympic Park, the IBC/MPC complex will provide superlative facilities and services to accredited press and broadcasters for the Paralympic Games. The complex comprises the International Broadcast Centre (IBC), the Main Press Centre (MPC), the Media Transport Mall, a Media High Street and a Catering Village for use by all accredited media. International Broadcast Centre (IBC) The IBC will act as the headquarters for the Paralympic radio and television production of the London 2012 Paralympic Games, serving as the primary base of operations for Olympic Broadcasting Services (OBS) and Rights Holding Broadcaster (RHB) personnel. All television and radio signals for Paralympic coverage will pass through the IBC under the direction of OBS. The IBC is 275 metres long, 104m wide and 21m high, and consists of more than 42,000 square metres of functional space on two levels, including a variety of technical and administrative facilities for both OBS and the RHBs such as edit suites; control rooms; RHB studios; OBS management offices; Contribution, Distribution and Transmission (CDT); Commentary Switching Centre (CSC); Broadcast Operations Centre (BOC); and Production Quality Control (PQC). OBS Guest Pass Office in the IPC Valid accreditation is required to access the IBC. The OBS Guest Pass Office will provide guest passes for individuals who have a legitimate reason to visit the IBC. Guests include: Accredited personnel who do not have the IBC code on their accreditation Unaccredited persons Application process A designated signatory (or signatories) must be established with each organisation (Rights Holding Broadcaster, LOCOG, and so on). Only this signatory is authorised to request IBC guest passes from OBS. The signatory/sponsor responsible for hosting a visit must submit a completed guest pass application form to the Guest Pass Office at least 24 hours before the requested date of access. These sponsors will be responsible for ensuring the legitimate nature of all requests and assuming responsibility for approving applications before they are submitted to the Guest Pass Office. All sponsors will be required to meet their guests at the Guest Pass Office and accompany them within the IBC for the duration of the visit. If a guest pass holder is found unaccompanied within the IBC, they will be escorted back to the Guest Pass Office (unless the sponsor can be located immediately). 70 Paralympic Family guide

71 Please note the following: Valid identification (for example, PIAC, passport, UK driver s licence) will be needed for collection of the guest pass and will be returned only at the conclusion of the visit. A guest pass is valid for the date of issue only. No more than three guest passes will be issued to the same person during the Games. Locations There are two OBS Guest Pass Offices: Guest Pass Office 1 (main): located in the multi-storey car park outside the IBC. Guest Pass Office 2 (secondary): located on the walkway between the IBC and MPC off Canada Place Way. As this office is located inside the Olympic Park common domain, applicants must obtain in advance a nonevent ticket to gain access to the Olympic Park. If accessing via Stratford, applicants enter the Park using their non-event ticket and then proceed to the Guest Pass Office 2 near the link bridge to the IBC/MPC complex. Main Press Centre The Main Press Centre will act as the home away from home for the 2,500 press, photographers and Non-Rights Holding Broadcasters accredited to the Paralympic Games. The MPC comprises more than 29,000 square metres of functional space providing primary services and facilities to the accredited press, plus support services for the broadcasters. Facilities include help desks, press and photographer workrooms, private office space rented by press organisations and National Paralympic Committees and a suite of three media conference rooms. A range of support services is also provided by third-party suppliers and LOCOG within the MPC and the adjoining Media High Street. MPC Guest Pass Offices Guest passes are designed to meet the needs of short-term visitors who are not accredited to the Main Press Centre. However, they are not a substitute for accreditation. All guest passes are valid only on the day of issue, and only provide access to the MPC, Media High Street and Catering Village. Guest passes are non-transferable. There are two MPC Guest Pass Offices: Near the Media Transport Mall adjacent to the MPC. In the Olympic Park common domain near the bridge access into the MPC (between the Riverbank Arena and the Copper Box). Guest pass application forms will be available online, at the Guest Pass Offices and at the MPC s main help desk. Guest pass applications must be submitted by on the day before access is required. Guest pass applicants must be sponsored by an MPC-accredited person. Paralympic Family guide 71

72 Completed application forms can be submitted online or returned to any of the Guest Pass Offices in person. Guest passes will be available for collection at either of the Guest Pass Offices on the specified day, provided there are no issues with the application. Requests can be considered approved unless otherwise notified by the Guest Pass Office. Guests picking up their pass will need to show a valid Games accreditation, passport or UK photo driving licence to confirm their identity. Please note that guest passes may only be collected in person by the individual guest pass user. Miscellaneous information ParalympicSport.TV ParalympicSport.TV is a top-quality internet sports network with regular and full-screen size capability for the best viewing experience. People all over the world can watch live and delayed programming free of charge. ParalympicSport.TV showcases the global nature of Paralympic broadcasting. The IPC initially launched ParalympicSport.TV in February 2006 and relaunched the channel in February Since then, well over 500 hours of Paralympic footage have been added to the channel. The Torino 2006 Paralympic Winter Games and the Beijing 2008 Paralympic Games were broadcast live on ParalympicSport.TV, giving a global audience the chance to experience Paralympic athletes in action. In August 2008, the IPC launched a YouTube version of ParalympicSport. TV to reach out to a broader audience, promote Paralympic sports and the Paralympic Movement, and enable people to discover, watch and share originally created videos. With the new-look IPC website launched in February 2012, the footage can now also be shared via the website of the Paralympic Movement. The ParalympicSport.TV YouTube channel is available at youtube.com/ paralympicsporttv. ParalympicSport.TV will broadcast the London 2012 Paralympic Games with extensive live coverage of all sports and highlights, in addition to athlete features and profiles. No smoking policy Smoking will not be permitted in the following areas; In or around standalone facilities or amenities The field of play at all venues Seating areas at all venues (including training venues) Enclosed bars or restaurants at all venues Anywhere in any of the Villages, including bedrooms and living quarters, except in designated smoking areas (see below) Enclosed staff break areas 72 Paralympic Family guide

73 Paralympic transport vehicles Sponsor showcasing/hospitality areas In all Paralympic Villages, smokers will be directed to discrete, designated and clearly signposted smoking areas away from the main public/ workforce domains, which will have stub bins for cigarettes and will be regularly cleaned. Free legal advice and representation for National Paralympic Committees (NPCs) and International Paralympic Sport Federations (IPSFs) LOCOG is working with the Law Society, the Bar Council and the British Association for Sport and Law (BASL) to establish an independent legal service of barristers chambers, law firms and individual lawyers for the period of the Paralympic Games. The service provides free independent legal advice and representation for NPCs and IPSFs, 24 hours a day, seven days a week. The service is made up of a specialist Sports Advocacy Section to represent athletes at hearings, particularly urgent hearings before the Board of Appeal of Classification and the Court of Arbitration; and a General Section to provide legal advice and assistance in the fields of sports, criminal, defamation and privacy, immigration, discrimination and personal injury law. The purpose of the service is to help to ensure the smooth running of the Games by providing an option for NPCs and IPSFs who do not have their own legal representatives in place in the UK and who may have difficulty in identifying representation at short notice. The Secretariat for the service is Sport Resolutions (UK). Should an NPC or IPSF need to contact the service, the Chef de Mission of the NPC or the President or Secretary General of the IPSF is asked to contact Sport Resolutions by one of the following methods: Telephone: +44 (0) Fax: +44 (0) london2012@sportresolutions.co.uk The service is not intended to help to resolve domestic disputes between NPCs/IPSFs and their members unless that dispute arises in circumstances which may give rise to an IPC or CAS or Board of Appeal of Classification hearing or the issue concerns criminal allegations. In these particular cases, the member may contact Sport Resolutions directly. Sport Resolutions will assess whether an application for legal advice falls within the ambit of the service. A Management Committee composed of representatives of the Law Society, Bar Council and BASL will determine eligibility for legal advice in cases of doubt or dispute. For any further information, please visit the NPC Services Centre or the Sports Information Centre in the Paralympic Village. Paralympic Family guide 73

74 Official London 2012 merchandise Official Paralympic merchandise, ranging from collectables, commemorative books and jewellery to clothing, mascots and the official souvenir programme, is available at the following locations: London 2012 shops at Hyde Park, Paddington Station, St. Pancras International, and John Lewis Oxford Street and Stratford City London 2012 online shop at london2012.com/shop London 2012 shops at Stansted Airport and Heathrow Terminals 3 and 5 John Lewis stores across the UK During the Games, official merchandise, including venue-exclusive product, will also be sold at all London 2012 venues. london2012.com london2012.com is the official website of the London Organising Committee of the Olympic Games and Paralympic Games. This website powered by BT is the authoritative source for information about the London 2012 Games. The website provides a comprehensive results service and contextualises the results with engaging content such as photos, news stories and athlete profiles. Sections on other initiatives such as the London 2012 Festival, sustainability, education, Torch Relays and volunteering all further serve to bring the Games to life. Ticketing and online shop portals are also accessible through london2012.com. LOCOG has made an additional commitment to inclusion, as london2012.com features British Sign Language (BSL) and easy read sitemaps, and dyslexia and high-visibility style sheets. Firsts for an Organising Committee: Development of live update widgets and scoreboards for quick access to results Ability to personalise the site and applications to follow chosen countries and sports Individual sport Twitter feeds and competitive tweeting Live Facebook feed Anticipated Games-time statistics: 1 billion projected visits over the course of the Games 5 million-plus mobile application downloads 1 million Facebook likes 500,000 Twitter followers 74 Paralympic Family guide

75 Info+ The Games-time information system will provide schedules, results, live scoring, news, athlete quotes, statistics, biographies, transport, weather and other information to accredited people at the Paralympic Games. The system has undergone significant updates since the last Paralympic Games, the most notable being enhanced navigation and a new look which will make the system far easier to search and use for those used to working online. There will be fixed Info+ terminals located throughout Paralympic venues, including the Paralympic Family Hotel (Grange St. Paul s), Main Press Centre, International Broadcast Centre and Paralympic Villages. General climatic conditions London as a whole benefits from a mild to warm climate during the late summer months of August and September. Based on statistics from recent years, teams can expect an average daily high of around C (72-73 F) at the Olympic Park, with temperatures falling to a low of around C (55-57 F) at night. On average, relative humidity ranges from a minimum of around 60 per cent to a maximum of around 90 per cent during this period. The average monthly rainfall during August and September is millimetres; the prevailing winds are from the south-west. Time difference Time zone: GMT Greenwich Mean Time Currency The currency of the United Kingdom is the pound sterling, commonly called the pound (symbol: ; code: GBP). Banks operate mainly from Monday to Friday, For a fee, banks will cash travellers cheques, give cash advances on credit cards and exchange most types of international currency. Automatic teller machines (ATMs) are common and will dispense pounds 24 hours a day. In recognition of Visa s sponsorship, the London 2012 Games proudly accepts only Visa cards, along with cash, at all Paralympic venues. Emergency number For Police, Fire or Ambulance dial 999 Paralympic Family guide 75

76 London and the Games London, then and now Londinium, the first recorded settlement on the site of the modern-day city, was established almost 2,000 years ago by the Romans, shortly after their invasion in AD 43. The Romans were eventually replaced by the Anglo- Saxons, who called their settlement Lundenwic; and then, in the 11th century, by the Normans, led by William the Conqueror. London expanded dramatically beyond the old city walls in the 16th, 17th and 18th centuries, despite regular outbreaks of the plague and other major catastrophes such as the Great Fire of As the British Empire grew during the prosperous 19th century, so did London. Between 1801 and 1901, its population spiralled from around one million to 6.5 million. The first half of the 20th century brought two world wars and plenty of other challenges, but the Olympic Games of 1948 heralded a revival in the city s fortunes. Today, London s heritage is visible everywhere, from the few remaining parts of the Romans defensive wall to the world-famous dome of St Paul s Cathedral. However, London is also a truly modern city, a product of today as much as of 2,000 years of history. It is one of the world s most important financial and commercial centres, but it is also an artistic and cultural hub. It is a city in which 500-year-old landmarks sit next to brand new skyscrapers. And it is home to one of the most varied and vibrant populations of any world city, many of whom are now helping to write the current and future chapters of London s epic history. The UK s Paralympic heritage In 1948, Dr Ludwig Guttmann organised a wheelchair archery competition at Stoke Mandeville hospital for World War II soldiers with spinal cord injuries. The competition took place on the same day as the Opening Ceremony of the London 1948 Olympic Games. It was no coincidence Sir Ludwig dreamed of a parallel Olympics for athletes with disabilities. Four years later, as more sports were added, athletes from Holland joined in and the international Paralympic Movement was born. The 1984 Paralympic Games were held in both Europe and North America. Amputee, cerebral palsy, visually impaired and les autres athletes all competed in New York, USA, while more than 1,100 athletes with spinal cord disabilities from 41 countries competed in 10 events at Stoke Mandeville. The UK has kept up its pioneering role in sport for athletes with disabilities and has since staged many international events. Our ambition is to build on this heritage and set new standards in both athlete and public experience of the Paralympic Games while also creating a step change in the perception of disability. 76 Paralympic Family guide

77 After the Games The Olympic and Paralympic Games has been the catalyst for the regeneration of one of the most underdeveloped areas of London into the Olympic Park. During the summer of 2012, the Park will welcome millions of visitors for 30 days of Olympic and Paralympic competition. After the Games, the Park will become a benchmark 21st-century urban environment, providing essential new housing, world-class sports facilities and other key amenities for the local community in east London. Paralympic Family guide 77

78 London 2012 Festival The London 2012 Festival is a spectacular, 12-week celebration that will be the biggest festival Britain has ever seen. From 21 June to 9 September 2012, the best artists, musicians, writers, comedians, film-makers and other creative talents from around the globe will present new work to audiences across the country. With more than 10 million opportunities to see 1,000 performances and events, the London 2012 Festival aims to inspire the UK population and the country s many visitors during the Olympic and Paralympic year. There is something for everyone: from food to fashion, street dance to digital, and pop to opera. The London 2012 Festival is the climax to the four-year Cultural Olympiad. One of the key aims throughout has been to produce an inclusive offering: the Unlimited programme is at the heart of this. Unlimited encourages collaborations and partnerships between disability arts organisations, disabled artists, producers and mainstream organisations, to celebrate the inspiration of the Olympic and Paralympic Games through the creation of original and exciting works. Twenty-nine Unlimited Commissions have been awarded, and many of these are being showcased at the Southbank Centre during the Paralympic Games. The London 2012 Festival programme features events at many of the UK s most influential artistic hubs, including Tate Modern, the Royal Opera House and the Sage Gateshead. There are special celebrations of such diverse home-grown talents as William Shakespeare, Alfred Hitchcock and Tracey Emin, plus showcases of work by pioneering international artists, including Pina Bausch, Yoko Ono and Gustavo Dudamel. London 2012 Festival events The events that we have suggested below reflect those that will be happening in London during the period of the Paralympic Games. Please note that the following list represents only a small proportion of all of the London 2012 Festival events. Due to the print deadline of this publication, it is also anticipated that a number of events will be added. For the full programme, including the most recent updates and additions, and ticketing information, please visit the website at or ask at the Paralympic Information Desks at the Paralympic Family Hotels. 78 Paralympic Family guide

79 London events Title Venue Genre Dates Mine to Medals: the London 2012 Olympic and Paralympic Games medals British Museum Museum and heritage Until 9 September 2012 Damien Hirst Tate Modern Art 4 April-9 September 2012 The English Flower Garden House of Commons Art 1 May-17 September 2012 Heatherwick Studio: Designing the Extraordinary V&A Art 31 May-30 September 2012 Yoko Ono Serpentine Gallery Art 19 June-9 September 2012 Government Art Collection Commissions: Now and Then Official London 2012 Olympic and Paralympic posters display Whitechapel Gallery Art 21 June-2 September 2012 Tate Britain Art 21 June-21 September 2012 The World in London Throughout London Art 21 June-9 September 2012 Metamorphosis: Titian 2012 National Gallery Art 11 July-21 September 2012 Tino Sehgal the Turbine Hall Commission Tate Modern Art 17 July-28 October 2012 BT Road to 2012 National Portrait Gallery Art 19 July-23 September 2012 Shakespeare: Staging the World the BP Exhibition British Museum Museum and heritage 19 July-25 November 2012 Paralympic Family guide 79

80 London 2012 Paralympic image and identity The design vision Design plays a key role in delivering our vision for London 2012 through the built environment venues, streets and towns, Live Sites, the Olympic Park and through the way our brand is represented and applied. It provides the backbone for everything from operational planning through to the fabric of the uniforms. We want to ensure that design is delivered with a strong coherent message. To achieve this, we have focused attention on the benefits of design excellence through all disciplines at every level, from urban planning through to graphic design. All designers involved in London 2012 have been challenged to realise the power of the Games, and to deliver a truly memorable event through its visual image. Building on the principles of our brand, we have challenged preconceived ideas of Games architecture, redefined the design environment of the Games for future Host Cities, and created a new benchmark. It is through collaboration that these goals will be achieved, combining the best creative talents available and collective working between all organisations. The London 2012 brand identity The brand and vision for the London 2012 Olympic Games and Paralympic Games was launched in London on 4 June 2007 by Sebastian Coe and a team of London 2012 ambassadors. For the first time for a Host City, the emblems for the 2012 Olympic Games and Paralympic Games are based on the same core shape, reflecting London s commitment to hosting a truly integrated Paralympic Games. The Paralympic Emblem is based on the number 2012 the year of the Games and includes the Paralympic Agitos, symbolising the Paralympic Games, and the word London the world s most diverse city. Inside the Paralympic Emblem is a unique pattern inspired by the dynamic geometry of our brand identity. The bright contemporary nature of the Emblem will become memorable in people s minds, introducing the world to the London 2012 Paralympic Games. This powerful, modern Emblem symbolises the dynamic Paralympic spirit and its inspirational ability to reach out to people all over the world. 80 Paralympic Family guide

81 Paralympic Emblem BMW Cadbury Thomas Cook Paralympic Family guide 81

82 The supporting identity Lines reach out from the shape and angles of the emblem to create a dynamic geometry that creates the basis of all elements of design. The lines represent our invitation to the world to join together and be inspired by the energy of the athletes competing at the London 2012 Games. The dynamic geometry is used as the base for artists, architects, sculptors and graphic designers. The four original colours of the London 2012 identity pink, blue, green and orange were inspired by the world of media, communications and fashion. The colours were carefully chosen to communicate the spirit of the London 2012 Games: energetic, spirited, bright and youthful. About the Look of the Games The Look of the Games will help define the way the world will see the London 2012 Games. We have created a memorable, meaningful and impactful Look for London 2012 that is consistent and cohesive across all touchpoints, from inside the venues to across the city and the rest of the UK. The identity has been embedded into the built environment to allow a single design story to be told, from the seating bowl designs to the patterning on the concourse. 82 Paralympic Family guide

83 London 2012 Paralympic Games Official spectator guide The graphics were developed further by creating a background texture, introducing an overlaying burst of energy that gives a more three-dimensional quality. At the centre of the graphic is a burst of colour that is used to create a focus around the Paralympic Agitos. The graphic fades to white so the commercial partner brands can be incorporated within the field of play. Dressing the sporting venues In celebration of the diversity of London and the Paralympic Games, each sport venue has its own colour theme. Two colours from the London 2012 palette that complement the colours of the field of play and the surrounding venue are used in combination to create a distinctive colour system. These colour pairings have been adopted across all touchpoints for the sport from the ticket to the field of play which will enrich and deepen the spectators experience of the Games. Dressing the city and the UK Look is more than just dressing the sport venues it is also about dressing the public realm and celebrating the Games. Cycling - Track Velodrome, Olympic Park In what is a Games first, visitors to London and the UK will be welcomed with one Look. By working collectively with our stakeholders, the Greater London Authority (GLA) and the Government Olympic Executive (GOE), the street dressing will be from the same kit of parts. An online Look Book allows all local authorities to purchase elements of Look, bringing a cohesive celebration of the Games to everyone. Paralympic Family guide 83

84 About the sport pictograms The sport pictograms are at the heart of any Olympic and Paralympic Games visual language and we have set out to make our pictograms both functional and creative. There are two types of pictogram to represent the sports and disciplines of the London 2012 Games. Both are grounded in the original London 2012 grid system, but use images of previous gold medal performance poses to ensure the accuracy of the sport is presented in an energetic, dynamic way. The silhouette versions are used for high-visibility information about the sport such as signage and maps whereas the dynamic versions, being more abstract, are used in a more decorative way. There are 21 pictograms for the London 2012 Paralympic Games, representative of each sport and discipline. New to the London 2012 Paralympic Games are Paralympic-specific pictograms for Athletics, Cycling, Rowing, Sailing and Table Tennis. Paralympic sports 84 Paralympic Family guide