What s New in OMS. Sam Jennings OMS Support Lead

Transcription

1 What s New in OMS Sam Jennings OMS Support Lead

2 Milsoft Utility Solutions, Inc. Meet the team: Sam Jennings Ashley Schildknecht Jake Snell Jamie Brooks Jay (Gerardo) Rodriguez Matt Holveck Scott Fritz What have we been doing for the last year?!

3 Version 8.7.x Changes.pdf Introduction Features EA GIS OMS Miscellaneous Bug Fixes EA GIS OMS Miscellaneous Complete List of All Version 8.7.x Cases

4 Features: OMS Version Strategic Pinging. Web Outage Viewer Configuration/Security enhancements. Looped Scenario enhancements. Multiple SCADA system handling support.

5 Strategic Pinging

6

7

8 Web Outage Viewer Changes Menu Options: Added a control for the Outage List.

9 Web Outage Viewer Changes Popup Options: Added controls for the Outage and Truck Popups.

10 Features: OMS Version Archiving Power-On calls properly re-analyzes affected outages. DisSPatch District configuration moved to the DisSPatch Server.

11 DisSPatch Server Districts

12

13 Features: OMS Version Default Web Call Search is now Customers vs Open Calls. Updated SCADA interface to support 32 characters for both SCADAPointID and SystemID. Operations Data Service update to represent correct predicted outage statuses.

14 Web Call Customers Search

15 SCADA: 32 Character Support

16 Features: OMS Version Updated the refresh for real-time CIS information Milsoft receives. Major pausing in DisSPatch for these updates are much shorter, or non-existent. Updated Customer Outage Totals per Time Interval DRT report. Web Outage Viewer now includes Date/Time formatting options for different regions. Updated Report Tool interface and report location cleanup.

17 Web Outage Viewer Date/Time

18 Report Tool Enhancements

19 Features: OMS Version Update to OMS products to support 20 character international phone numbers. Update Outage Indices DRT report to account for Locked Indices records. Source elements can no longer contain apostrophes. Outage Tree update between Calls Manager and DisSPatch when Outage Tree Label set as Feeder. All Non-Pay calls received from any source will result in a Non-Outage/ Power On call and marked for Review by Dispatcher. Crew Assigned will update properly based on MultiSpeak updates. All Web Servers and other Service Manager connections support latest ODBC drives and native clients, as pertains to supporting TLS1.1 +.

20 International Phone Numbers

21 Features: OMS Version Updated Outage and Temp tags to display extra information for Crew Assignment, Status, Event Time, and Operator. Updated Outage History Report DRT report to filter by date properly.

22 Temp Tag Updates

23 Outage Tag Updates Time of the first caller added. Crew assigned and operator who assigned crew.

24 Outage Tag Updates Status and event time change. Status and event time change.

25 Features: OMS Version Upon receiving multiple SCADA operations, the device status in DisSPatch will be processed as a Verify vs Temp as long as there are not 0 customers affected. MAJOR Prediction Service improvements, offering a significant reduction to computational time for predictions. New Hammer Testing Procedure was implemented post issues.

26

27 Hammer Test Metrics

28 Hammer Test Metrics cont. End of test resulted in 279 outages at a rate of approximately 1 prediction per second. Total number of outages as the time progressed did not rise over 5k. Ran for 1hr. ~800 IVR calls; calls per second; avg. 43 ~66k total meters interfacing with AMI.

29 Integrations Tested/Validated AMI Aclara/ElectSolve ucentral (MDM) to OMS(DisSPatch) 3.0//4.1.6 Aclara (AMI) FDL to OMS for Fault Device Location Tantalus MultiSpeak 4.1(OMS) AMI AVL Clevest 4.1 (OMS) AVL NeoTerra NeoNytro AVL MS Verizon Network Fleet? (MiraStat middle ware) GPS Insight MultiSpeak 4.0 (OMS) to AVL NavMan Wireless SEDC MultiSpeak 4.0 (OMS) to AVL Call Handling/IVR Centurion MultiSpeak 3.0 (OMS) to IVR CIS ATS 3.0 CIS from Milsoft & OD Tyler Interface requires testing and re-validation CSA (IVR/OMS) to billing-cis Outage Management/Reporting DataCapable UtiliSocial App to OMS Phase I SEW Smart Customer Mobile (SCM) Clevest 4.1 (IVR/OMS) to Mobile App Exceleron MultiSpeak 3.0 (OMS) to PPM SCADA Schneider OASys-Electric 3.0AC (OMS & EA) to SCADA

30 Summary of Cases since UC 2017 Versions Case Totals OMS Specific Totals:

31 Comments & Question? no, then let s party! 1 (800) support-oms@milsoft.com sam.jennings@milsoft.com