Semi-Annual DC Circulator Forum. February 25, 2014

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1 Semi-Annual DC Circulator Forum February 25, 2014

2 Overview DC Circulator service began in A major planning effort was undertaken in 2011 which established a long-range plan and goals for the system: Goal 1: Provide a high-quality transit network. Goal 2: Maximize financial and operational return on investment. Goal 3: Promote economic activity in existing and developing activity centers and support a transitoriented lifestyle. Goal 4: Improve mobility within and access to and from the monumental core. Plan is available at dccirculator.com About Us

3 Overview Performance targets established through the 2011 planning effort: On-time performance (80% of arrivals with headways <15 min) 20 boardings per revenue hour $2.75 operating subsidy per rider per revenue hour 25% farebox recovery Less than 4 bus stops per mile 20 or fewer customer complaints per 10,000 passengers Zero preventable accidents per 10,000 revenue miles 3+ activity centers per route

4 The Brand High quality service o Friendly o Reliable High frequency o Short wait time: 10 minutes between buses Comfortable o Clean and well-maintained buses Easy to use and understand o Buses and stops are easy to identify o Routes are clearly defined o Limited stop service

5 Current System Network of five routes: o Dupont Circle Georgetown Rosslyn o Georgetown Union Station o Union Station Navy Yard Metro o Woodley Park Adams Morgan McPherson Square Metro o Potomac Ave Metro Skyland via Barracks Row Served 5.6 million riders in Circulator Dashboard Up to date service and performance data, including safety, ridership, finance, customer service, and on-time performance.

6 88 On-Time Performance Under 15 Minutes Percentage October November December January February March April May June July August September * Circulator has an 80% on-time performance target

7 550,000 Annual System-wide Ridership 500,000 Ridership 450, , ,000 October November December January February March April May June July August September * Seasonal fluctuations consistent with previous years

8 More Riders on the Potomac Ave-Skyland Route 55,000 Potomac Ave - Skyland Ridership 45,000 Ridership 35,000 25, ,000

9 Steady Ridership on the Dupont Circle Rosslyn Route 90,000 Dupont Circle - Rosslyn Ridership 80,000 Ridership 70,000 60, ,000

10 More Nats Wins Help, but Ridership down on Union Station Navy Yard Route 60,000 Union Station - Navy Yard Ridership 50,000 Ridership 40,000 30, ,000

11 Ridership down on Georgetown Union Station Route 220,000 Georgetown - Union Station Ridership 200,000 Ridership 180, , ,000

12 Ridership down on Woodley Park McPherson Square Route 155,000 Woodley Park - McPherson Sq Ridership 145,000 Ridership 135, , ,000

13 Fleet Maintenance Our original fleet of 29 buses is now over 10 years old. Our team is giving them regular maintenance and they are performing well. Recent Improvements: o New upholstery has been installed on the bus seats. Future Improvements: o DDOT is evaluating visual and voice annunciators on our buses that will declare the next stop to riders. o We are working with our partners to purchase new buses to add to our fleet. o We are repainting all buses with the new livery. Be on the lookout while you travel for the new design!

14 Proposed Route for the National Mall Partnership with the National Park Service; route is currently in planning process Service requires about 13 additional buses Stops at major destinations on and around the National Mall Implementation target - Spring 2015

15 Transit Development Plan

16 Transit Development Plan Update Revisit Circulator goals, objectives, and measures and make adjustments where necessary Update analysis of activity centers based on recent changes in land use, development, and transit plans Pop-up public outreach events to discuss expansion scenarios Focus on Council recommendations of system expansion and update previous phases Update short-term Circulator Operating Plan in terms of costs, fleet, and staffing requirements

17 Important Dates TDP Update Final Summary Report will be released Summer 2014 DDOT will host the next Semi-Annual DC Circulator Meeting in late Fall 2014 In the event of a major route change or extension, there will be a public hearing scheduled Proposed implementation of National Mall Route Spring 2015 Stay Connected! Website: Facebook: DC Circulator

18 Contact Information Carl Jackson Associate Director Progressive Transportation Services Administration Steve Strauss Deputy Associate Director Progressive Transportation Services Administration Circe Torruellas Senior Transportation Planner Progressive Transportation Services Administration