NGCOA CHAPTER NEWS NGCOA CHAPTER NEWS. NGCOA Canada Welcomes 2 to the Team. NGCOA News. Justine Freund Regional Director, Quebec Chapter NGCOA Canada

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1 NGCOA CHAPTER NEWS NGCOA CHAPTER NEWS ATLANTIC CANADA David McCafferty (506) The Atlantic Canada membership currently stands at 104 members with our provincial breakdown as follows: New Brunswick 26 Nova Scotia 39 Prince Edward Island 26 Newfoundland 13 Golfmax Demo Day & Meeting Our chapter Demo Day and meeting was held on March 31st, 2003 at the Holiday Inn Select in Halifax, NS. Despite the very wet weather, a good turnout of approximately 50 members took in the morning meeting featuring a chapter update and a national report by our Executive Director, Jeff Calderwood. Take-a-Kid to the Course week, compensation survey, oncourse drinking water and our national conference scheduled for November in Ottawa were discussed. Following the meeting were three breakout sessions on food and beverage, pro shop and irrigation provided by our Golfmax suppliers. The day ended with lunch and the Demo Day with a good number of our Golfmax Suppliers on hand to take part. SPECIAL EVENTS Halifax Golf & Travel Show The inaugural Halifax Golf & Travel Show owned and managed by the Atlantic Chapter of the NGCOA was held March 28th 30th at Exhibition Park. This show, which promises to become a major event on the Atlantic Canada golf calendar in years to come, attracted in excess of forty exhibitors. Special events included the Halifax Amateur Long Drive Championship, sponsored by ReMax/Nova and hosted by World Long Drive Finalist Carson Way, the Myrtle Beach Putting Contest, sponsored by Litchfield Beach & Golf Resort and staffed by volunteers from the Nova Scotia Lung Association, and the indoor driving range and golf clinics by CPGA professionals. The Long Drive championship saw in excess of $650 raised for the IWK Children s Hospital Fund and the Putting Contest saw over $1,400 raised for the Lung Association. Planning for the 2004 show, which will take place from March 26th 28th again at Exhibition Park, has already begun and promises to be even bigger and better. QUEBEC Justine Freund (450) jfreund@golfmax.ca The Province of Quebec now has 67 members and continues to grow. As a developing chapter, the growth has been quite impressive. The chapter held its first Golfmax Demo Day at the Club de Golf les Quatre Domaines on Thursday, March 12. The day began with a welcome and chapter overview by Gilles Debut, Chapter President, followed by an update from the national office. Owners and operators had a chance to network with several of the Golfmax suppliers in attendance at the mini-trade show. Many thanks are extended to Gilles Debut and his staff for providing great service and a wonderful lunch. REGIONAL DIRECTOR As Claude Quinn hits the links and moves to the Gaspé region for his retirement, the NGCOA Canada is pleased to announce that Justine Freund will be joining the team as the Quebec Chapter. Justine s experience working in the Quebec region and her knowledge of the needs of owners and operators of golf courses within the province will enable her to continue to add value for current members and encourage the continued growth of the chapter. The entire team at the NGCOA Canada wishes Claude a happy and healthy retirement. From the onset, Claude was an asset to both the Quebec Chapter and the national team, bringing enthusiasm, experience, hard work and a sense of fun to his efforts and has served the Quebec NGCOA members well. Thank you! ALL ONTARIO NEWS Pesticides Caledon has passed a restrictive pesticide bylaw. Golf courses are exempt, with a requirement to have IPM Accreditation by January 1, 2005 and have completed 2 modules of the Audubon Cooperative Sanctuary Program (Environmental Plan and Pesticide modules). The Town of Perth has passed a bylaw restricting the use of pesticides. Golf facilities are exempt with a list of conditions which include the mandatory use of IPM and full Audubon certification or equivalent. There is only one course that is partially located in the town limits. The City of Toronto is to vote May 21st on a restriction of pesticide use by anyone, including golf courses. There are some exemptions for applications, including an infestation of property, which is not defined, and for health hazards. The Toronto vote is seen as crucial to influence the direction of the 446 other municipalities in Ontario. Property Tax The hearing to present appeals of assessments for the 2001 tax year is going ahead. After several postponements at the Assessment Review Board, while we "negotiated" with MPAC, statement of issues is scheduled for December 1, We continue our lobby efforts at the Ministry of Finance, and while we receive a sympathetic ear, we still await their efforts to mitigate the impact of increased assessments. Many thanks to those who have contributed to our fund to challenge this change in assessments. We are only half-way to our goal and would appreciate contributions at any time. This is going to be a long and expensive process. Examine your final municipal tax bill expected in June and let us know how it has affected you. There have been instances where MPAC has removed income from driving ranges and other ancillary revenue activities from the income stream. Call your local MPAC office to go through the reconsideration process. A ninehole par-three facility was reverted to the cost method and old assessment, when it was determined that 4 of the 5 income sources were nongolf related mini putt, lessons, driving range and dairy bar. EASTERN ONTARIO/OUTAOUAIS Steve Meabry (613) stevem@golfmax.ca To date the membership of the Eastern Ontario/Outaouais Chapter has climbed to an impressive 141 members. Ottawa Golf and Travel Show The 10th Annual Ottawa Golf & Travel Show is scheduled for March 12-14th, 2004 and is now in the planning stages. NGCOA member facilities can take advantage of the "Early Booking Option" to ensure exposition space and pre- ferred booth placement by visiting or calling Steve Meabry at Golfers Discount Book The 2003 edition of the Golfers Discount Book is now in retail stores and area golf facilities. Sales of the 2003 book are well over $40,000 and are expected to exceed last year s sales. Production of the 2004 edition is scheduled to commence at the Summer Chapter Meeting - don t miss your chance to be part of this great chapter initiative. NGCOA News Eastern Ontario Golf Outaouais Brochure and Golf Map Both tourism marketing pieces have been received well by advertisers and our tourism partners. The 2003 publications are now in distribution at area hotels, golf retailers, golf facilities, Ottawa Tourism and Convention Authority, Ontario Ministry of Tourism kiosks, CAA Travel Offices and other various tourism partners. The launch of the 2004 marketing campaign for both publications will begin at the Summer Chapter Meeting. Summer Chapter Meeting The summer chapter meeting is scheduled for Wednesday, June 25th, at Greyhawk Golf Club. Guest speaker(s) will be announced shortly. Golfmax Invitational Golf Tournament This year's Golfmax Invitational will be held on August 26th at Calabogie Highlands Golf Club. Look for registration details to arrive soon. NGCOA Canada Welcomes 2 to the Team The NGCOA Canada is pleased to announce the appointment of Glenna Gosewich as Corporate Programs Manager and Justine Freund as Regional Director for the NGCOA Quebec Chapter. Ms. Gosewich will work closely with Peter Leyser, Director of Golfmax & Corporate Programs, focusing on the continued growth of the Golfmax Purchasing Program, overall NGCOA Canada sponsorship strategies, execution of the corporate membership program, advertising sales in Golf Business Canada magazine, plus sales and sponsorship at the annual Golf Business Canada Conference & Trade Show. Glenna brings to the Corporate Programs Manager position over five years experience in marketing and special events planning, working with the Ottawa Citizen/Cisco Systems Bluesfest, The Arthritis Society and Skate Canada. NGCOA members are encouraged to contact Glenna regarding the Golfmax Purchasing Program and overall sponsorship strategies at the NGCOA Canada office and by at ggosewich@golfmax.ca. The NGCOA Canada is also pleased to introduce Justine Freund, Regional Director of the Quebec Chapter of the NGCOA. Justine, previously with Ontrak Purchasing & Consulting Services, a preferred Golfmax supplier to the NGCOA Canada, has considerable experience in Glenna Gosewich Corporate Programs Manager, NGCOA Canada marketing and public relations, and is very familiar with the Quebec golf market. Justine officially came on board as of May 20 and is looking forward to her involvement in all aspects of the association s initiatives and to serving the business interests of the Quebec membership. She may be reached by at jfreund@golfmax.ca or via the national office at (613) CENTRAL ONTARIO Vince Kishimoto (905) vince@golfmax.ca Congratulations Sam! Sam Young, owner and Professional of the Shelburne Golf & Country Club, won the 2002 'Teacher of the Year Award for Junior Golfers' at the annual meeting of the Ontario Professional Golfers Association. Sam s innovative approach for junior club leasing had previously won our Best Idea award at the NGCOA conference in Toronto. Justine Freund, Quebec Chapter NGCOA Canada On behalf of the NGCOA Canada board and membership, we are pleased to welcome Glenna and Justine to the NGCOA Canada staff team, notes Jeff Calderwood, Executive Director. They both bring a great deal of experience, creativity and enthusiasm to their respective positions and we certainly look forward to their contributions towards the continued success of the NGCOA Canada. 50 Summer 2003 GOLF BUSINESS CANADA GOLF BUSINESS CANADA Summer

2 N G C O A C H A P T E R N E WS Golfmax Demo Days Attendance for our annual Demo Day was thwarted by a snowstorm, allowing only half of the expected registrants to struggle through. The day was well received by all and we are very appreciative of Copper Creek for hosting the event. Spring Chapter Meeting Late in April we held our first ever chapter meeting at Timberwolf Golf Club in the Sudbury area. Members as far away as Sault Ste. Marie gathered, and a lively discussion NGCOA on all the major issues benefited all who attended. Local issue discussion provided insight and awareness resulting in a solidarity approach to regional concerns. Congratulations to Sam Yawney, who has agreed to represent Northern Ontario facilities on our Chapter Advisory Board. If you would like to hold a regional meeting in your area, please call the chapter office. C H A P T E R I N I T I AT I V E S Toronto Golf & Travel Show Please advise the Chapter office of any thoughts you might have on the current Toronto Golf & Travel Show. We would like to approach them to make the show more appealing and beneficial to our members. S O U T H W E S T E R N O N TA R I O Katherine Nelson Golf Access Value Voucher Golf Book We have sold out our print run of our Golf Access Value Voucher golf book for this year. This marks the earliest time that our limited print run has been put into full distribution. If you would like to participate in Golf Access for the 2004 season, please let us know. We have a limited number of openings for the next edition. News Annual Golfmax Tournaments Just around the Corner A fabulous day of golf, business and fun is just around the corner, as this year s Golfmax Invitational golf tournaments approach. Between the months of August and October, eight NGCOA Chapters across the country will hold Chapter fundraising golf tournaments for owners and operators in each region. Look for registration information to come soon, and treat yourself! N G C O A C H A P T E R N E WS 2003 GOLFMAX INVITATIONAL GOLF TOURNAMENTS August 11 Alberta Chapter (North) The Ranch Golf & Country Club, Edmonton, AB August 13 Alberta Chapter (South) Springbank Links Golf Course, Calgary, AB August 26 Eastern Ontario/Outaouais Chapter Calabogie Highlands Golf Course, Calabogie, ON (905) knelson@golfmax.ca We d like to extend a warm welcome to new members Caradoc Sands Golf Club (Strathroy), Ridgetown Golf & Country Club, Ingersoll Golf Club, Sparrow Lakes Golf Club (Welland), The Links at Piper s Glen Golf Club (Pt. Elgin), Bluffs of Pt. Stanley, Tillsonburg Golf and Country Club, Kettlecreek Golf and Country Club (Pt. Stanley) and Oxley Beach (Harrow). These new members bring our current Southwestern Ontario membership to 187. Chapter Meeting Thank you to the large turnout who attended our Spring Chapter Meeting and Golfmax Demo day on Thursday, March 6. The London Hunt Club provided a beautiful location and wonderful ambiance. We look forward to seeing everyone again at our next Chapter Meeting on Tuesday, July 8, 2003 at Mt. Elgin Golf Club in Mt. Elgin. The meeting will begin at 10:00 a.m. to bring you up-to-date on current national, chapter and lobby initiatives alongside a speaker to address a current topic (Yet to be confirmed by press time). A complementary lunch will follow. Theo Versteegh, owner of Mt. Elgin, has graciously offered to host any of our attendees who would like to play a round of golf (with cart) after lunch. Please contact the Chapter office for more information, to register for our Chapter Meeting, and book your tee time. October 7 Central Ontario Chapter Nobleton Lakes Golf Club, Nobleton, ON The following Golfmax Tournaments were yet to be confirmed at press time: The Golfmax Invitational Tournament will be held in nine locations across the country. Look for the one nearest you and get out for a well-deseved day of rest and relaxation! 52 Atlantic Canada Chapter Quebec Chapter Southwestern Ontario Chapter Manitoba Chapter Saskatchewan Chapter British Columbia Chapter Look for details to arrive soon on the dates and locations of these upcoming events. Summer 2003 GOLF BUSINESS CANADA Spring Golf Day A sunny day, balmy temperatures, and the friendly professionals at Westminster Trails in London welcomed our members and guests to our Annual Spring Golf Day on Tuesday, April 29. Scrambled Scorecards determined the Low Net winning team of Matt Carre (Puslinch Lake Golf Club), Jeff Calderwood (NGCOA Canada), John Wilton (Westminster Trails Golf Club), and Ryan Schramn (Puslinch Lake Golf Club). High Gross prizes were awarded (amongst a plethora of excuses) to Randy Dick (Innerkip Highlands), Pat Schmitz (Brookfield Golf & Country Club), Kate Johnson (Gentleman s Creek Golf Club), and Manny Mocci (Mt. Elgin Golf & Country Club). A warm Thank You to our hosts Lloyd and Shirley, and also to Darren and Heather, for providing a wonderful venue, day of golf, and dinner. GOLF BUSINESS CANADA C H A P T E R I N I T I AT I V E S GolfLinks 2003 Limited Edition Fire-Sale is the promotional slogan that has resulted in high demand and quick sale of the remaining 2003 GolfLinks Coupon Books. Almost 1,500 of our coupon books were destroyed in a fire at our central warehouse location (fortunately no one was injured). Options to re-print were hampered by cost, timing and insurance settlements. Golfmax Inc. has established Net$ave, an online coupon book available though Golfmax.ca, the NGCOA s consumer website. Complementing GolfLinks, Net$ave is an easy-to-maintain coupon directory enabling members to issue coupons anytime throughout the season. Rick Giroux, the newly appointed Sales and Marketing Manager for Golfmax Inc., has been contacting all of our members to invite them to participate in this member benefit program. There is no charge to participate in this service and proceeds go directly to NGCOA chapter funding initiatives. Your coupons can also be complemented by our highly effective broadcast and promotion pages, available through your Golfmax on-line account. For further information please contact our chapter office or Rick at rick@golfmax.ca. GolfLinks 2004 As we prepare our GolfLinks 2004 Coupon book, we invite you to join us in some new initiatives. GolfLinks 2004 has developed a Charity Fundraising Program to increase sales and strengthen community partnerships. We will be forwarding information and details shortly to a number of charity organizations. For any of our members that have an association or affiliation with any charities suitable and interested in participating in this co-op fundraising initiative, please contact the chapter office to ensure they are included on our initial contact list. Given the value, high caliber and fast growing reputation of our publication, many of our participating courses have chosen to support both our Chapter and the NGCOA by advertising exclusively in our coupon book. We are developing a new benefit program for our member courses that choose to advertise exclusively in this chapter fundraising initiative. After all, exclusive advertisers = high demand for GolfLinks = higher profit revenue to support Southwestern Ontario Chapter initiatives. Details will be available shortly. In the meantime, if you have any questions or would like to participate, please contact Katherine at knelson@golfmax.ca or Municipal Golf The finalization of a Level Playing Field approach and Fair Practice Accounting Summer 2003 Procedure for municipal golf product to meet market rates will allow the NGCOA to continue communications with other municipalities this summer. Our Municipal Golf Course Committee has diligently addressed this initiative to ensure the best interests of all parties are taken into consideration and we would like to thank the City of Kitchener in their commitment to the NGCOA to work with us as we address other municipalities. West Nile Virus Southwestern Ontario seems to be Canada s entrance for the spread of West Nile Virus. The NGCOA Canada and Regional Health Units have provided information on their websites, and the issue of West Nile Virus has taken a lead in conversations. How do you as a golf course owner/operator prepare and protect yourselves, employees and golfers as much as possible? Please check out the article in this issue of Golf Business Canada for some ideas and suggestions. Please refer to the All Ontario News Section for information and up-dates on Property Assessments and Pesticides, and our editorial article addressing On-Course Drinking Water and West Nile Virus. MANITOBA, SASKATCHEWAN, ALBERTA AND BRITISH COLUMBIA Glen Bosecke (780) glen@golfmax.ca M A N I TO BA The Manitoba chapter now has 35 members and is moving to encourage new membership outside the Winnipeg Metro Area. Golfmax Demo Day April 3 was the perfect date to host our 2nd annual Golfmax Demo Day. The meeting, held at the Elmhurst Golf and Country Club, drew an attendance of over 50 golf course owners/operators and their staff! The host club treated us to a great meeting environment and some excellent food at our trade show luncheon. Our new president, Bonnie Dalman, chaired the meeting beginning with an overview on chapter initiatives. Maureen Kennedy, Manitoba Women s Entrepreneur of the Year, shared with us some customer service insights in a special presentation, and updates from the national office by Jeff Calderwood, NGCOA Executive 53

3 NGCOA CHAPTER NEWS NGCOA CHAPTER NEWS Director and Nathalie Lavallée, NGCOA Director of Communications and, followed. The 2003 Golf Business Canada Conference & Trade Show, the new NGCOA Compensation Survey and the launch of Take-A-Kid-To-The- Course-Week, were some of the items discussed. Three smaller workshops focusing on the various operational departments of the golf course took place, followed by the mini-trade show and lunch. Golfmax suppliers were on hand to discuss the coming season with attendees to illustrate how they could help improve the golf course s bottom line. Réal Curé was presented with an award in appreciation for his service to the Manitoba Chapter highlighting his efforts to establish and grow the chapter. The award was presented by Glen Bosecke, the chapter s regional director and the current chapter president, Bonnie Dalman. Advisory Board Meeting The MB Advisory Board met prior to the Demo Day meeting and below are several highlights of the meeting: Calendar sales will continue through to the Father s Day weekend in June. Daniel Curé is the key local contact for clubs wishing to sell calendars through their golf shops this spring. The Manitoba board is planning a regional chapter meeting in Brandon the week of May 12 to promote membership growth in the Brandon area. This is the first of several meetings to be held throughout the province on a regular basis. All members and non-members are encouraged to attend the meetings to network with the owners/operators in their regions. Several board members will be assuming committee responsibilities to ensure good communications with the regional director (portfolios to be announced when established). Réal Curé will be focusing on pesticide issues as they arise in Manitoba. The board is encouraging participation of its courses in the Take-A-Kid-To-The-Course- Week, and will explore the possibility of promoting the game through local schools also. SASKATCHEWAN The NGCOA Saskatchewan Chapter Advisory Board is proud to announce that as a new chapter, the membership count has already reached 19 and continues to climb. A very successful regional chapter day was held at the Willows Golf & Country Club in Saskatoon on May 15th. All Members and nonmembers golf courses were invited to attend this event. The day began with a general meeting, including lunch, followed by a round of golf and an evening BBQ. The taxation evaluation by the SMHA continues to be under review throughout the province. The Weyburn Golf Course received encouraging news when the Appeals Board ruled that the golf course is eligible for a 50% abnormal economic obsolescence due the fact that golf course operations are seasonal in nature and are not opened during the winter months. This applied to course improvements with a ruling that golf course development costs should be reduced by 50% due to the fact that many developmental areas are unusable during winter months. Also included in this ruling - the golf course irrigation system is closed and tee and greens are unused when covered by snow effectively for five to six months of the year. The ruling effectively reduced the taxation portion owing on this development evaluation by 50%. The successful appeal of Weyburn sets a positive precedent for future taxation appeals on Saskatchewan golf courses. The ruling is currently under appeal by SMHA. Our Advisory Board member from Good Spirit Lake, John Neufeld, is currently monitoring this situation. Other Our regional director, Glen Bosecke, and Nathalie Lavallee, NGCOA Canada Director of and Communications, attended the Saskatchewan Regional Parks Association convention in Saskatoon and met with the board members and several golf courses. With over 70 golf courses that could benefit from our Golfmax Purchasing Program, we believe that partnership between these two associations could prove beneficial to the golf courses and their operations. V ALBERTA The current chapter membership now stands at 135 with an increase of 16 new members since the same time last year. Golfmax Demo Days The Alberta Chapter Golfmax Demo Day was held at the HeatherGlen Golf & Country Club on March 24. An educational presentation by Dr. Judy MacDonald of the Calgary Health Region with regards to West Nile Virus started our meeting. Dr. MacDonald outlined the status of the virus, how it s transmitted and what steps golf courses can take to help protect their staff and golfers from the potential of contracting the virus. Dr. MacDonald s PowerPoint presentation has been posted to the NGCOA library found on the Members Only section of With over 70 members and staff in attendance, the day was a great success. Our thanks go to the staff of HeatherGlen and our Golfmax Suppliers for putting on a great tradeshow and lunch. Golfmax Invitational Golf Tournament The chapter will hold two separate tournaments this year one in the north and one in the south. The northern tournament will be held at The Ranch Golf Course in Spruce Grove on August 11 and the Southern event will be held at the Springbanks Links on August 14. We anticipate overall attendance to be higher, as less travel by members will be required. However, members are welcome to attend either or both tournaments regardless of location. We look forward to seeing our members at these events. Please encourage a neighbouring golf course to attend and support membership growth. Northern Region Chapter meeting The northern region hosted a chapter meeting at The Dunes Golf & Country Club on May 26. This marks the first northern meeting. Golf, Lunch and meeting were all wrapped into an exciting day. Deal Struck with Mobilcom The Alberta Chapter is please to announce that an agreement with Mobilcom is in place to supply hardware telecommunication systems to our members with a great convenience package, including a longer warranty, repairs and replacement teles. Mobilcom is a Telus dealer and supplies cell s, Mic radio/cell s and other telecommunications equipment to the industry. Natural Gas Deal for NGCOA Alberta members The chapter is looking to conclude its natural gas deal with EPCOR this spring when the price for natural gas stabilizes. This will involve approx 30 golf courses. The Chapter is also looking at extending the electrical and gas packages to all new member clubs and those that missed the opportunity to join last year. If your golf course would like to be part of this electrical and gas group, please contact Glen Bosecke at the chapter office. Allied Golf Industry News Pesticide education meetings are ongoing for golf course staff. The Alberta Golf Industry Association is working on producing brochures to inform the public golfer that pesticide use on golf courses is moderate and only applied under strict guidelines. The AGIA is encouraging the Alberta Golf Superintendents Association to look at implementing an IPM program for their members. The AGIA is also looking at educational sessions regarding West Nile Virus. The AGIA will highlight strategies that can reduce environments that attract mosquito-breeding areas. Further to this, the AGIA is also keeping abreast of the water regulatory bodies with respect to water usage. The AGIA will look at introducing water conservation at member golf courses in the next several months. BRITISH COLUMBIA The chapter s current membership stands at an impressive 138. Golfmax Demo Day The Golfmax Demo Day was held at the Point Grey Golf & Country Club on March 26, with over 60 owners/operators and their staff in attendance. The day began with a very interesting presentation by BackCheck on employee reference checks. Backcheck provides referral and reference checks for many major companies in Canada. Golf courses can access the Backcheck website at Chapter and national presentations were followed by breakout sessions covering F&B, the pro shop and the maintenance department. The day concluded with the Golfmax tradeshow and lunch. Many thanks are extended to George Pinches and the staff at Point Grey for providing outstanding service. BC Allied Golf Association Meeting The BC Allied Golf Association met to discuss several items of interest to the BC golf industry. As a group of associations we will support many of the various golf initiatives in BC over the next season. Further, the BCAGA will be endorsing the IPM programs of our golf courses and encouraging the growth of the membership in our related associations. The BCAGA is working on other programs relating to industry issues or concerns. Master Distributor for BC Chapter Ontrak Purchasing and Consulting Services (a Golfmax Program supplier) recently announced their partnership with Neptune Food Services as the BC master distributor for the Ontrak Program. Neptune Food Services is located in Delta, BC and currently supplies many NGCOA golf courses. "We are confident that this new partnership will strengthen the Golfmax Program and will provide rebate revenues to the BC Chapter," stated Don Hand, National Service Manager for Ontrak. ATM Machines The BC Chapter is pleased to announce that DirectCash (our newest corporate member) will provide ATM machines to BC Chapter members. The agreement with DirectCash provides the club with an ATM machine at no cost. Revenues from transactions will be split between the club and DirectCash. The machines will be installed for a minimal fee and can be connected to a current credit card tele line. The NGCOA BC Chapter will also receive a portion of the transaction fee back to support future initiatives. Propane Deal A small committee is looking into the possibility of renewing a propane agreement with a BC supplier for 2003 and beyond. It is hoped that a new agreement can be announced by midsummer. License plates for golf carts Investigations into the mandatory use of license plates on golf carts that enter parking lots are ongoing. The Board is approaching the subject through the ICBC and BC Licensing and is hoping for a standardized policy similar to other provinces where license plates are not required. Visit the NGCOA Canada's official website to access the latest chapter news, lobbying updates, Golfmax Supplier deals and past issues of Golf Business Canada magazine. MARKETPLACE LOOKING FOR CLUB MANAGEMENT? I am motivated, organized, resourceful, personable, and a strong team leader with abundant initiative. I have the ability to think on my feet and the wherewithal to get the job done. I welcome responsibility and thrive on challenge. Available immediately. Please contact Spider Jones at (613) or via spiderj@magma.ca. Valuation and Business Consulting Services for the Golf Industry Paul J. Martin AACI, MIMA Wayne E. Maybee AACI, C.ARB, PLE George Ourumis MBA. CA. CBV Yonge Street, Box Aurora, Ontario L4G 6S6 Tele: (905) Fax: (905) paulmartin-co@msn.com For more information on placing a classified ad, please contact: Peter Leyser or Steve Meabry at Summer 2003 GOLF BUSINESS CANADA GOLF BUSINESS CANADA Summer 2003

4 CGSA AND TURFGRASS EVENTS MANITOBA GOLF SUPERINTENDENTS ASSOCIATION GOLF & DINNER June 11, 2003 Pleasant Valley, Belmont Contact: Bob Hamm Phone: : mgsa@mb.sympatico.ca OGSA SPRING FIELD DAY Monday, June 23rd, 2003 Springfield Golf & Country Club, Guelph ON OGSA PRESIDENTS DAY Monday, July 21st, 2003 Credit Valley Golf Club, Mississauga ON MANITOBA GOLF SUPERINTENDENTS ASSOCIATION GOLF & DINNER WITH GREEN CHAIRS July 15, 2003 Glendale, Winnipeg Contact: Bob Hamm Phone: : mgsa@mb.sympatico.ca NGCOA Calendar of Events NGCOA CHAPTER MEETING CALENDAR DATES NGCOA CHAPTER LOCATION June 25th Eastern Ontario/Outaouais GreyHawk Golf Club Vernon, ON July 8th Southwestern Ontario Mt. Elgin Golf Club, Mt. Elgin, ON August 11th Central Ontario Silver Lakes Golf Club, Newmarket, ON TAKE-A-KID-TO-THE-COURSE-WEEK July 7-13 At NGCOA courses across Canada (613) GOLFMAX INVITATIONAL GOLF TOURNAMENTS DATES NGCOA CHAPTER LOCATION August 11 Alberta (North) The Ranch Golf & Country Club, Edmonton, AB Contact: Glen Bosecke (780) August 13 Alberta (South) Springbank Links Golf Course, Calgary, AB Contact: Glen Bosecke (780) August 26 Eastern Ontario/Outaouais Calabogie Highlands Golf Course, Calabogie, ON Contact: Steve Meabry (613) September 15 Atlantic Canada Fox Hollow Golf Club, Stewiacke, NS Contact: David McCafferty (506) October 7 Central Ontario Nobleton Lakes Golf Club, Nobleton, ON Contact: Vince Kishimoto (905) TBA Quebec Contact: Justine Freund (450) TBA Southwestern Ontario Contact: Katherine Nelson (905) TBA Manitoba Contact: Glen Bosecke (780) TBA Saskatchewan Contact: Glen Bosecke (780) TBA British Columbia Contact: Glen Bosecke (780) November GOLF BUSINESS CANADA CONFERENCE & TRADE SHOW ONTARIO TURFGRASS RESEARCH FOUNDATION GOLF TOURNAMENT August 12, 2003 Copper Creek Golf Club, Kleinburg, ON WCTA/BC LNA LANDSCAPE & TURF FIELD DAY August 13, 2003 Kwantlen University College, Langley BC MANITOBA GOLF SUPERINTENDENTS ASSOCIATION 20TH ANNUAL RESEARCH TOURNAMENT August 15, 2003 Selkirk Contact: Bob Hamm Phone: : mgsa@mb.sympatico.ca 2003 LANDSCAPE TRADE EXPO Thursday, September 4th, 2003 Kiwanis Arena, Kitchener Memorial Auditorium Complex, Kitchener, ON x353 ISLAND TURF FIELD DAY September 12, 2003 Braefoot Park, Saanich, BC The Westin Ottawa, Ottawa, ON (613) EVENTS CGSA S ANNUAL FALL FIELD DAY September 15, 2003 Legends-on-the-Niagara, Niagara Falls, ON Contact: Anne Snowdon ext. 223 : asnowdon@golfsupers.com OGSA ASSISTANT SUPERINTENDENTS TOURNAMENT Tuesday, September 23rd, 2003 Osprey Valley Golf Club All 2nd Assistants, Foremen and Industry Representatives are Welcome ONTARIO GOLF SUPERINTENDENTS ASSOCIATION (OGSA) ALEX MCCLUMPHA MEMORIAL TOURNAMENT Wednesday, October 8th, 2003 Taboo Golf Club, Gravenhurst ON LANDSCAPE ONTARIO S GARDEN EXPO October 22 -& 23, 2003 Toronto Congress Centre, Toronto, ON Phone: (905) showin@landscapeontario.com ALLIED ASSOCIATION AND INDUSTRY EVENTS PGA FALL EXPO 2003 August 5-7, 2003 San Diego Convention Center, San Diego, CA CRITTENDEN 2003 GOLF EXPO September Gaylord Opryland Resort, Nashville, TN CANADIAN SOCIETY OF CLUB MANAGERS ANNUAL CONFERENCE October 18-22, 2003 Hosted by the Pacific Branch of CSCM and the Dogwood Chapter of CMAA Delta Pinnacle Hotel, Vancouver, BC PGA/CPGA EVENTS MANITOBA PGA/CGIA MERCHANDISE SHOW October Victoria Inn, Winnipeg, MB (204) BCPGA TRADE SHOW October Penticton Trade & Convention Centre, Penticton, BC GOLF OTTAWA ZONE PGA BUYING SHOW October Comfort Inn, Kanata, ON (613) ALBERTA PGA BUYING SHOW October Northlands Park, Edmonton, AB ONTARIO PGA GOLF MERCHANDISING SHOW October 29-31, 2003 International Centre, Toronto, ON ATLANTIC PGA MERCHANDISE SHOW November 2-4 Fredericton Inn, Fredericton, NB (902) SASKATCHEWAN PGA BUYING SHOW TBD (306) k.morrow@sk.sympatico.ca SALON DE GOLF AGP DU QUÉBEC November Hôtel des Seigneurs, St-Hyacinthe, QC (450) IT S ALL ABOUT THE MONEY! Make Key Business Decisions Based on Canadian Benchmarks! The NGCOA Canada Compensation Survey is on its way, containing essential information never before available in the Canadian golf industry. The survey will answer many of the key questions asked when trying to make informed budgeting, compensation and business plan decisions for your operation. For instance, do you need to know: The high end, low end and median salaries of a Head Professional, Superintendent or Chef? How your golf operation compares to others in terms of total revenues? How many courses in your comparative bracket provide extended health benefits to their employees? How many rounds are played at courses of similar size and in comparable markets across Canada? Get your copy in August! Order your advance copy of this report! Call , ngcoa@golfmax.ca or order online at The NGCOA Canada Compensation Survey will be delivered FREE OF CHARGE to all NGCOA member courses who participated in the survey. All other NGCOA Canada members pay only $150 to obtain a copy of the survey. Non-members still have access to this report and can obtain a copy of the survey for $250. National Golf Course Owners Association Canada For more information, contact us at or by ngcoa@golfmax.ca 56 Summer 2003 GOLF BUSINESS CANADA

5 NGCOA News To eliminate landmines, you can help with some hazards of your own. Canada s most challenging fairways are lined with daunting hazards and formidable bunkers. But for many around the world, just stepping outside can be a matter of life and death. In fact, every 29 minutes another victim is maimed or killed by hidden landmines. Your generosity could help. Please open your golf course to a Night of a Thousand Dinners fundraising tournament and banquet. And encourage your golfers to hold dinners of their own at home with friends and family. In doing so, you could save lives. For more information, visit or call Night Of 1000 Dinners NGCOA Canada Golf Courses To Raise Funds & Awareness For The Canadian Landmine Foundation Last year, the NGCOA Canada entered into a relationship with the Canadian Landmine Foundation to help generate fundraising within the golf industry for the ongoing challenge of clearing landmines. The effort involved our participation in a Night Of 1000 Dinners, a global fundraiser with 31 different countries participating. Every dollar raised by the golf industry was matched in contributions by the federal government, generating approximately $80,000 from fundraising dinners held at golf courses across Canada. For 2003, the Night Of 1000 Dinners will once again break bread and all NGCOA Canada golf courses are encouraged to give full consideration to participate in this worthwhile initiative. Not only will your involvement save the lives of innocent men, women and specifically children, but taking November 6th is when the golf industry will 'break bread' in support of the global campaign to remove land mines. part in an event like this presents your club with a tremendous public relations opportunity within your community, as you involve the media and generate positive word of mouth publicity. To participate, your golf course would dedicate a dinner, tournament, or similar event late in the season, typically October or November, which will become a Night Of 1000 Dinners fundraiser. The expectation is not to donate your golf or F&B, but to add a separate fundraising component. Supporting marketing materials are available from the Canadian Landmine Foundation and charitable tax receipts will also be provided. November 6th will be the highlight of the publicity for Night Of 1000 Dinners around the world, and there will be some high profile celebrity involvement to help generate publicity. Spearheading this campaign, as spokespeople for this cause, are Heather Mills and Paul McCartney. McCartney will be doing a fundraising concert to kick off the publicity on September 23rd. It is important to recognize how much we in the golf industry assume the use of so much land, without concerns over safety, while so many other regions of the world cannot even send out their children to play, states Jeff Calderwood, executive director of the NGCOA Canada. NGCOA Canada golf courses can make a significant difference because clearing landmines is entirely a function of having enough money to do so. The fact that the entire effort to ban and clear landmines throughout the world was initiated right here in Canada back in 97 makes a nice connection to the NGCOA Canada leadership on this issue. In our first year of this initiative, some NGCOA members chose to create themed dinners featuring a selection of dinner servings that represent the affected countries, and this is just one example of the creativity that can be applied to making your Night Of 1000 Dinners event into both a successful fundraiser as well as a very enjoyable and profitable function. Additional marketing materials will be sent to all NGCOA Canada golf courses as the golf season progresses and commitments by participating courses will be required in August. Ad Directory Atkinson & Associates Bag-O-Water Burnside Golf Services Coca-Cola Company Crown Verity Golf Business Canada Conference & Trade Show 6 Golf Plan Golfmax Insurance Plans Golfmax.ca GOLFMAX Hospitality Plus Jetblack Dezigns John Deere Lenbrook Canada Moneris Solutions Corporation Mosquito Magic NGCOA 2003 Salary Compensation Survey 57 NGCOA Night of 1,000 Dinners 58 NGCOA Take-A-Kid-To-The-Course-Week 49 Nu-Gro Corporation Ontrak Purchasing & Consulting Services Parish Geomorphic Pest Alto Rain Bird International Retirement Benefits Insurance Ltd RV Anderson Top-Flite Canada Textron Financial Corporation TickeTrack Waterloo Biofilter Systems Inc Wendover Construction Ltd Yamaha Golf Cars GOLF BUSINESS CANADA Summer

6 National Golf Course Owners Association WE RE IN THIS TOGETHER MEMBERSHIP APPLICATION Primary Golf Facility/Company Name of Primary Contact Owner (if different from contact) Primary Contact Information Mailing Address: Address City Prov. P.C. Tele Fax Facility Facility Website Facility Type: 9 holes/par 3/driving range 18 holes 27 holes 36 holes Over 36 hole operation For over 36 hole operations, please list all courses and total number of holes per course. Public Semi-Private Private Ownership Type: Privately Owned Member Owned Government Owned: Federal / Provincial / Municipal * please circle one ANNUAL DUES Category Amount Regular membership is open to private owners or lessors of profit-oriented golf facilities. 9 holes/par 3/driving range...$320 + GST 18 holes...$645 + GST 27 holes...$795 + GST 36 holes...$970 + GST Over 36 hole operations...$970* + GST *Add $62.50 per each additional 9 holes exceeding 36 holes Associate membership is open to member-owned or government golf courses (not-for-profit). 9 holes/par 3/driving range...$320 + GST 18 holes...$645 + GST 27 holes...$795 + GST 36 holes...$970 + GST Over 36 hole operations...$970* + GST *Add $62.50 per each additional 9 holes exceeding 36 holes Corporate membership National...$1,500 + GST Chapter...$500 + GST PAYMENT Visa Master Card American Express Enclosed is my cheque Card # Expiration Date Name_ Signature Please fax or mail application with cheque to: National Golf Course Owners Association Canada Suite 240, 1101 Prince of Wales Drive, Ottawa, ON, K2C 3W7 For more information, call: (613) Fax: (613) : ngcoa@golfmax.ca Website: JOIN TODAY! Call: (613) for membership details The following are recent new members of NGCOA Canada. On behalf of the existing membership, we welcome them and look forward to their involvement. New members to NGCOA Canada: February 12, 2003 to May 15, 2003 Name Location: (City, Province) ATLANTIC CANADA Avon Valley Golf & Country Club Fairview Hills Golf Centre Oakfield Golf and Country Club Osprey Ridge Golf Club Witch s Ridge Golf Course & Driving Range Sussex Golf & Curling Club QUEBEC Club de Golf le Manoir EASTERN ONTARIO Amherstview Golf Course Camden Braes Golf & Country Club Cataraqui Golf and Country Club Club de Golf Nation Murray Hills Golf Club The Rideau Glen CENTRAL ONTARIO Beach Fairway Golf Range Inc. Evergreen Golf Centre Oshawa Golf Club Limited Townsend Lake Golf Course SOUTHWESTERN ONTARIO Caradoc Sands Golf Course Ltd. Decewsville Golf Club Deer Ridge Golf Club Fox Glen Golf Course Ingersoll Golf and Country Club Kettle Creek Golf & Country Club Oxley Beach Golf Course Ridgetown Golf & Country Club Sparrow Lakes Golf Club The Bluffs of Port Stanley Golf Club Ltd The Links at Piper s Glen Golf Club The Oaks Golf & Country Club Tillsonburg Golf & Country Club MANITOBA Fungoes Golf Center Gimli Golf & Country Club The Wildewood Club SASKATCHEWAN Good Spirit Lake Golf & Country Club ALBERTA Cochrane Golf Club Gleniffer Lake Resort & Country Club Grande Cache Golf & Country Club Grouse Nest Golf Course Meridian Meadows Golf Course Paradise Canyon Golf & Country Club Sundre Golf Club Tofield Golf Course BRITISH COLUMBIA Guildford Golf & Country Club Mabel Lake Golf & Country Club Ltd. Mountain Brook Golf Club Qualicum Beach Golf Club Royal York Golf Course CORPORATE MEMBERS Ash City Direct Cash GBP Corporation Hicks-Pettes Architects Inc. Falmouth NS Halifax NS Enfield NS Bridgewater NS Mount Uniacke NS Sussex Corner NB Mirabel PQ Amherstview ON Odessa ON Kingston ON Curran ON Wooler ON Kemptville ON Toronto ON Washago ON Oshawa ON Markdale ON Strathroy ON Cayuga ON Kitchener ON McGregor ON Ingersoll ON Port Stanley ON Harrow ON Ridgetown ON Welland ON Port Stanley ON Port Elgin ON Delaware ON Tillsonburg ON East St. Paul MB Gimli MB Winnipeg MB Canora SK Cochrane AB Spruce View AB Grande Cache AB Carvel AB Stony Plain AB Lethbridge AB Sundre AB Tofield AB Surrey BC Enderley BC Rosedale BC Qualicum Beach BC Armstrong BC National British Columbia British Columbia Central Ontario CONSULTING SERVICES Burnside Golf Services Services offered include Golfmax pricing for consulting engineers and environmental consultants. Contact Person: Vito Cirone Phone Number: (905) KPMG Golf Industry Practice Consulting services and industry expertise. Contact Person: Steve A. Johnston, CA Phone Number: (888) CREDIT CARD PROCESSING Moneris Solutions Single stop merchant services for Visa, MasterCard, American Express, INTERAC Direct Payment and point of sale (POS). NGCOA Visa, Mastercard and Debit Transaction Fee rates. Contact Person: Merchant Sales Centre Phone Number: (866) FINANCIAL CIT Financial Ltd. Lease and loan financing for carts, turf equipment, and vehicles. Contact Person: Michael Fisico Phone Number: (800) Golfmax Insurance Plans Exclusive NGCOA Member Insurance Program - Property and Liability Insurance Administered by Moore-McLean Corporate Insurance Ltd. Contact Person: James Ritchie Phone Number: (888) NGCOA Group Benefits Insurance Administered by Retirement Benefits Insurance Agency Ltd. Contact Person: Larry Green Phone Number: (888) FOOD SERVICE Ontrak Purchasing & Consulting Services Inc. Discounts on 15 major food & beverage manufacturers and distributors. Contact Person: Garfield Waller Phone Number: (905) Ext. 337 PRO SHOP Dollco Printing Scorecard Printing. Full Colour, Custom Design. Contact Person: Patrick Stoqua Phone Number: (800) Golf Supply House Discount on Golf Course Equipment and Supplies - including range equipment and mats, pro shop accessories, grips, practice clubs, club covers, tournament prizes, embroidery & silk screening, display & marketing fixtures. Contact Person: Craig Moody Phone Number: (800) Merkley Headgear Exclusive NGCOA member headwear pricing. PGA Tour, staff, tournament, cap and tee program. Contact Person: Tim McClure Phone Number: (800) National Golfmax Supplier List Golfmax is the Group Purchasing Program of NGCOA Canada, exclusively serving NGCOA Canada member golf courses ADD THOUSANDS TO YOUR BOTTOM LINE! Nearly New Golf Balls Inc. Reclaimed golf balls, Tees, Pencils, Range equipment, Fibrebuilt mats. NGCOA members will receive an off invoice discount on all orders. Contact Person: Susan Eccles Phone Number: (800) Top-Flite Canada Golf Equipment / Shoes / Accessories. Off invoice / Maximum quantity discounts. Contact Person: Jane Raymont Phone Number: (800) Tournament Sports Marketing Inc. Golf apparel, balls, shoes, clubs, towels. Off invoice / Maximum quantity discounts. Contact: Customer Service Phone Number: (800) Yamaha Golf Car Company Gas and electric golf cars, New car manufacturer s rebate, exclusive to NGCOA members. Western Canada Oakcreek Golf & Turf Inc. Contact: Barry Carpenter (403) Manitoba and Northwest Ontario Stephenson Equipment Ltd. Contact: Mike Gottfried (204) Central Ontario and Eastern Canada Turf Care Products Canada Ltd. Contact: Tim Trimper (905) TECHNOLOGY Golfmax Inc. Golfmax.ca Internet and Website Services Contact Person: Dennis Conly Phone Number: GOLFMAX Jencess Software & Technologies Inc. Facilities management software. NGCOA discount on all modules of PROShop Office. Contact Persons: Matt Welliver or Brenda van der Veen Phone Number: (800) Lenbrook Canada Distributor pricing on Motorola Spirit GT, XTN Series Portable Radios and Siemens s. Contact Person: Sylvie Morgan Phone Number: (800) ext. 221 TURF & MAINTENANCE Kubota Canada Ltd. NGCOA member rebate on Kubota products. Contact Person: Ross Wallace Phone Number: (905) Nu-Gro Corporation Fertilizer. Discount off list price to NGCOA members. Western Canada: Contact: Ryk Vissher (780) Western Quebec and Ottawa: Contact: Tony Zegers (514) Eastern Quebec: Contact: Joey Losito (819) Ontario and The Maritimes: Contact: Brian Rosenberg (519) Rain Bird International Inc. Irrigation Distributors. Manufacturers rebate on discounted irrigation supplies through participating distributors to NGCOA members. Contact Person: Fred Sherman, Rain Bird Phone Number: (604) Atlantic Provinces IRRIPLUS Contact: Barry Stone (506) Quebec and Ottawa Valley VIKING Distribution Contact: Gord Deacon (800) Ontario Vanden Bussche Irrigation Contact: Andrew Gaydon (800) Manitoba Consolidated Turf Equipment Contact: Jim Fogg (204) Saskatchewan Consolidated Turf Equipment Contact: Gene Sears (306) Alberta Consolidated Turf Equipment Contact: Ian Morrow (403) British Columbia BCG Services Contact: Sheldon Stanley (604) SmithCo Manufacturers rebate on bunker rakes, spray vehicles and turf sweepers to NGCOA members. Contact Person: Doug Colley Phone Number: (905) UNIQUE PRODUCTS & SERVICES Enterprise Rent-A-Car Exclusive NGCOA member corporate rates on car rentals throughout Canada. Contact Person: Customer Service Phone Number: rent-a-car HeartSafe Emergency Medical Solutions Inc. Exclusive NGCOA member discounts on automated external defibrillators (AED s), First Aid and CPR training. Contact Person: Glen Burke Phone Number: (888) Levac Propane Inc. Eastern Ontario/Outaouais NGCOA member propane pricing. Contact Person: Jerry Redmond Phone Number: (800) NEBS Business Products Personalized business products; stationary, cheques forms and other business needs. Exclusive discount to NGCOA members. Contact Person: Bob Sheasgreen Phone Number: (877) Ext. 477 Petro-Canada (Retail Only) Fuel service, Lubricants, Oil, Vehicle service. Per litre discount on gasoline and diesel purchases. Maintenance discount at Certigard locations. Contact Person: Peter Kostin Phone Number: (416) Sparling s Propane Central and Southwestern Ontario NGCOA member propane pricing. Contact Person: Terry Windsor Phone Number: (888) For more Golfmax Purchasing Program information, contact (613) , Peter Leyser, Director of Golfmax and Corporate Programs, peter@golfmax.ca, Glenna Gosewich, Corporate Programs Manager, ggosewich@golfmax.ca, or visit for the most up-to-date listings.