Singapore 2010 Youth Olympic Games Transport Guide. Part 1 of 4 Chapters 1-5

Transcription

1 Singapore 2010 Youth Olympic Games Transport Guide Part 1 of 4 Chapters July 2010

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3 Copyright 2010, SYOGOC. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without prior notice. This document is not warranted to be error-free, nor it is subject to any other warranties or conditions, whether expressed orally or implied in law. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. Distribution of this material or derivative of this material in any form is strictly prohibited without the express written permission of the Singapore Youth Olympic Games Organising Committee (SYOGOC). Maps for competition/training venues, CEP venues and IOC/YOG hotels are courtesy of

4 1 Basic Information Introduction Summary of Venues Competition and Training Venues Culture and Education (CEP) Venues IOC/YOG Hotels Location of Venues Transport Desks Other Sources of Information Singapore 2010 Transport Services Common Shuttle Services Introduction YOV Internal Shuttle Venue Shuttles (Competition and Training Venues) Venue Shuttle (Athletics Warm-up Sessions) Venue Shuttle (Between YTM and CTM) Venue-to-venue Shuttles MRT Shuttles (Spectator Shuttles for Competition Venues) MRT Shuttle (For YOV) Hotel Shuttle Services Summary of Common Shuttle Services Pre-planned Transport Services Introduction Arrival and Departure Youth Olympic Games Logistics Hub (YLH) Opening and Closing Ceremonies Culture Education Programme (CEP) Team Sports and Cycling (Road Race) Competitions and Training Meetings Pooled Vehicle Services Introduction Transport Passes Booking of Pooled Vehicles Youth Olympic Lanes Alternative Means of Transport Singapore s Public Transport System Introduction Mass Rapid Transit (MRT)/Light Rail Transit (LRT) System Public Buses Public Taxi Services Complimentary Public Transport for Singapore 2010 Clients Introduction Prepaid Card Car Rental

5 3.3.1 Introduction Requirements for Car Rental Important Information on Car Rental Private Transport Information for Different Client Groups Information for Clients Staying at YOV Arrival and Departure Opening and Closing Ceremonies Transport to Competitions and Training Sessions (All Sports except Team Sports and Cycling (Road Race)) Transport to Competitions and Training Sessions (Team Sports and Cycling (Road Race)) Culture Education Programme (CEP) Getting Around YOV Exploring Singapore More Information Information for Clients Staying at IOC/YOG Hotels Arrival and Departure Arrival of Team Delegates and Dignitaries Youth Olympic Games Logistics Hub (YLH) Opening and Closing Ceremonies Transport to Competitions Transport to YOV Media Operations Exploring Singapore Schedules of Activities Competition Schedules CEP Schedules Singapore 2010 Youth Olympic Games Transport Guide

6 1 Basic Information 1.1 Introduction The Singapore 2010 Youth Olympic Games Transport Guide provides information on transport matters for all accredited clients of the Singapore 2010 Youth Olympic Games (Singapore 2010). They include Young Olympians, Team Officials, International Olympic Committee (IOC) officials and guests, National Olympic Committee (NOC) officials and guests, International Federation (IF) representatives and guests and the media 1. This guide also includes information on Singapore s public transport system. The Singapore 2010 transport operations are executed through an integrated transport system, employing common shuttle services, preplanned transport services and public transport, complemented by pooled vehicle services. Operations are supported by the employment of Youth Olympic Lanes. Common shuttle services are bus services used to transport all Singapore 2010 accredited client groups between Singapore 2010 venues. Each common shuttle vehicle may contain a mix of clients. Most of the common shuttle services will originate from two transport malls, which function in a similar manner to public bus interchanges. These are the Youth Olympic Village Transport Mall (YTM) and the City Transport Mall (CTM). As the name suggests, the YTM is located within the Youth Olympic Village (YOV) to serve mainly Young Olympians and Team Officials; it operates from 10 to 28 Aug The CTM, on the other hand, operates from 6 to 28 Aug 2010 and is co-located with the Main Media Centre (MMC) to serve the media and clients residing at the IOC/Youth Olympic Games (YOG) hotels. Pre-planned transport services are used to meet transport requirements for certain activities with predetermined schedules between designated points at a designated time. They operate on a pre-planned basis. These include airport transfers and movement of teams competing in team sports from the YOV to competition/training venues. In general, buses will be used for preplanned transport services. However, depending on needs, cars may be assigned if it is deemed as a more cost-effective solution. 1 Spectators are advised to refer to the Official Spectator Guide for relevant transport information. 3

7 Pooled vehicle services are meant for clients with security or operational requirements that cannot be met by other transport services. This service provides transportation on demand by car, limousine taxi or minibus between Singapore 2010 venues only. 1.2 Summary of Venues Competition and Training Venues The following is a list of Singapore 2010 competition and training venues for each sport: Sport Aquatics Diving Competition Venue(s) Toa Payoh Swimming Complex Training Venue(s) Toa Payoh Swimming Complex Aquatics Swimming Singapore Sports School Jurong West Swimming Complex Singapore Sports School Nanyang Technological University Sports and Recreation Centre Archery Kallang Field Kallang Field Athletics Bishan Stadium Nanyang Technological University Sports and Recreation Centre Badminton Singapore Indoor Stadium Singapore Polytechnic Basketball 3 on 3 Basketball *scape Youth Space Nanyang Technological University Sports and Recreation Centre YOV 4 Singapore 2010 Youth Olympic Games Transport Guide

8 Sport Boxing Competition Venue(s) International Convention Centre (Hall 401) Training Venue(s) YOV Canoe-Kayak Marina Reservoir Marina Reservoir Cycling (BMX and Mountain Bike) Tampines Bike Park Tampines Bike Park Cycling (Road Race) The Bay The Bay Cycling (Time Trial Junior Men) Tampines Bike Park Tampines Bike Park Cycling (Time Trial Junior Women) The Bay The Bay Equestrian Singapore Turf Club Singapore Turf Club Fencing International Convention Centre (Hall 602) International Convention Centre YOV Football Jalan Besar Stadium Choa Chu Kang Stadium Jurong East Stadium 5

9 Sport Gymnastics Artistic (excluding Trampoline) Gymnastics Artistic (Trampoline only) Gymnastics Rhythmic Competition Venue(s) Bishan Sports Hall Bishan Sports Hall Bishan Sports Hall Training Venue(s) Jurong West Stadium Ngee Ann Polytechnic Republic Polytechnic Singapore Polytechnic Raffles Institution Raffles Junior College Catholic High School Handball Hockey International Convention Centre (Hall 602) Sengkang Hockey Stadium Jurong West Sports Hall YOV YOV Judo International Convention Centre (Hall 404) YOV Modern Pentathlon Singapore Sports School Singapore Sports School Rowing Marina Reservoir Marina Reservoir 6 Singapore 2010 Youth Olympic Games Transport Guide

10 Sport Sailing Competition Venue(s) National Sailing Centre Training Venue(s) National Sailing Centre Shooting Singapore Sports School Singapore Sports School Table Tennis Singapore Indoor Stadium National University of Singapore Taekwondo Tennis International Convention Centre (Hall 401) Kallang Tennis Centre Nanyang Technological University Sports and Recreation Centre Nanyang Technological University Sports and Recreation Centre Triathlon East Coast Park Jurong West Swimming Complex (Swimming) Volleyball Indoor Toa Payoh Sports Hall Jurong East Sports Hall Weightlifting Wrestling Indoor Toa Payoh Sports Hall International Convention Centre (Hall 404) Nanyang Technological University Sports and Recreation Centre National University of Singapore 7

11 1.2.2 Culture and Education (CEP) Venues Activity Chat with Champions Venue YOV Discovery Activity (Exhibitions) YOV Discovery Activity (Workshops) YOV World Culture Village YOV Arts and Culture (Evening Festivals) YOV Arts and Culture (Performances and Art Installations) YOV Community Project YOV Island Adventure Outward Bound School on Pulau Ubin (via Punggol Ferry Terminal) 8 Singapore 2010 Youth Olympic Games Transport Guide

12 Exploration Journey Marina Barrage HortPark IOC/YOG Hotels Hotel Bayview Hotel Singapore Conrad Centennial Singapore Fairmont Singapore Ibis Singapore on Bencoolen Mandarin Oriental Singapore Marina Bay Sands Pan Pacific Singapore Peninsula.Excelsior Hotel Rendezvous Hotel, Singapore Swissotel The Stamford The Ritz-Carlton Millenia Singapore Type YOG hotel YOG hotel YOG hotel YOG hotel YOG hotel YOG hotel YOG hotel YOG hotel YOG hotel YOG hotel IOC hotel 9

13 1.2.4 Location of Venues The following diagram provides an overview of the relative location of all Singapore 2010 venues, including competition/training venues, transport malls, CEP venues and IOC/YOG hotels. 10 Singapore 2010 Youth Olympic Games Transport Guide

14 1.3 Transport Desks Transport desks will be set up at all Singapore 2010 competition/training venues, IOC/YOG hotels, CEP venues and the Singapore Changi International Airport. Transport desks serve as front desks to answer all transport-related queries. They also facilitate requests for pre-planned transport services for departure from Singapore, as well as pooled vehicle services. During the Games period, transport desks at IOC/YOG hotels and the CTM will operate daily from 07:00 up to 23:00 hours, while the transport desk at YTM will operate daily from 07:00 up to 22:30 hours. Transport Desks at competition/training venues and CEP venues will only operate on days when the venue is operational. The transport desks at Changi Airport will operate 24 hours daily from 5 to 28 Aug They will be located after immigration and baggage claim at the coach bays of the three main airport terminals and at the VIP Complex. 1.4 Other Sources of Information Young Olympians and Team Officials staying at the YOV will be able to access transport information in a summarised form, such as the operating hours and frequency of service, through the Digital Concierge for Singapore Transport information will also be available on the Singapore 2010 website at 2 Singapore 2010 Transport Services 2.1 Common Shuttle Services Introduction Common shuttle services are bus services which run at a regular frequency and are open to all Singapore 2010 accredited clients. Clients must show their Youth Olympic Identity and Accreditation Card (YOIAC) to use these services YOV Internal Shuttle The YOV internal shuttle is a common shuttle service that provides transportation within the YOV for all Singapore 2010 accredited clients. It is 11

15 meant to facilitate convenient and efficient movement within the YOV, including the Residential Zone. Priority will be given to YOV residents. The YOV internal shuttle operates from 04:00 up to 23:59 hours daily from 8 to 28 Aug 2010 at a frequency of five minutes during peak periods, or eight minutes during non-peak periods. On the days of the opening and closing ceremonies, the YOV internal shuttle will cease operations at 16:30 hours. The diagram below depicts the YOV internal shuttle route. There are six bus stops, numbered sequentially from 1 to 6. The shuttle will only ply within the Residential Zone Venue Shuttles (Competition and Training Venues) Venue shuttles are common shuttle services that provide two-way transportation for all Singapore 2010 accredited clients between each competition/training venue and the YTM; as well as between each competition venue and the CTM. Each venue shuttle route serves one or a small number of competition/training venues. Tables and below show the details on the route numbers. Venue shuttle buses to/from the YTM operate at a frequency of 15 minutes (peak periods) to 30 minutes (non-peak periods) for competition venues and 30 minutes for training venues. To/from the CTM, the frequency is 30 minutes for competition venues. There will be no venue shuttles travelling between the CTM and training venues. In general, venue shuttles to competition and training venues operate two to three hours before each competition/training session, up to one to two hours after. The exact operating hours will be available from all transport desks and through the Digital Concierge for Singapore 2010 and the Singapore 2010 website. On the days of the opening and closing ceremonies, all venue shuttles to competition and training venues will cease operations at 12:00 hours. The following tables show the venue shuttle route numbers, as well as the approximate travel time for each venue. 12 Singapore 2010 Youth Olympic Games Transport Guide

16 Venue Shuttle (Competition) Route Numbers and Travel Time Venue *scape Youth Space Bishan Sports Hall Bishan Stadium East Coast Park International Convention Centre Jalan Besar Stadium Kallang Field Kallang Tennis Centre Marina Reservoir National Sailing Centre Sengkang Hockey Stadium Singapore Indoor Stadium Singapore Sports School Singapore Turf Club Tampines Bike Park The Bay Route Travel Time To/From Number To/From YTM CTM YTM CTM YOV CT 55 mins 20 mins YOV CT 55 mins 35 mins YOV CT 55 mins 35 mins YOV CT 55 mins 25 mins YOV CT 50 mins 15 mins YOV CT 45 mins 20 mins YOV CT 50 mins 25 mins YOV CT 50 mins 25 mins YOV CT 55 mins 25 mins YOV CT 55 mins 35 mins YOV CT 50 mins 40 mins YOV CT 55 mins 25 mins YOV CT 35 mins 40 mins YOV CT 35 mins 55 mins YOV CT 60 mins 40 mins YOV mins For Athletics competitions, route number YOV 10 will bring Young Olympians from the YOV to the warm-up venue, which is Raffles Junior College, first. From there, they will board another shuttle bus to Bishan Stadium for the competition. Please see section for more information. 3 No shuttle service will provided between CTM and The Float@Marina Bay as they are within walking distance of each other. 13

17 Toa Payoh Sports Hall Toa Payoh Swimming Complex YOV 03 YOV 03 CT 03 CT mins 40 mins 40 mins 40 mins Venue Shuttle (Training) Route Numbers and Travel Time Venue Route Number To/From YTM Travel Time To/From YTM Catholic High School YOV 10a 60 mins Choa Chu Kang Stadium YOV mins The Bay YOV mins International Convention Centre YOV mins Jurong East Sports Hall YOV mins Jurong East Stadium YOV mins Jurong West Sports Hall YOV mins Jurong West Stadium YOV mins Jurong West Swimming Complex YOV mins Kallang Field YOV mins Marina Reservoir YOV mins National Sailing Centre YOV mins National University of Singapore YOV mins Ngee Ann Polytechnic YOV mins Raffles Institution YOV 10a 60 mins Raffles Junior College YOV 60 mins 10a 4 Republic Polytechnic YOV mins Singapore Polytechnic YOV mins Singapore Sports School YOV mins Singapore Turf Club YOV mins Tampines Bike Park YOV mins Toa Payoh Swimming Complex YOV mins Venue Shuttle (Athletics Warm-up Sessions) There is an exception to the venue shuttle transport arrangements for Athletics. The venue shuttle will first bring Young Olympians participating in Athletics competitions from the YTM to Raffles Junior College, which is the warm-up venue for the event. Once they have warmed up, they will take another venue shuttle from Raffles Junior College to Bishan Stadium for the competition. This service will operate at a frequency of 10 minutes during the stated Athletics competition timings. After competition, Young Olympians may take the venue shuttle directly from Bishan Stadium back to the YTM. 4 Route number YOV 10a is for training only. Route number YOV 10 is for Athletics warm-up sessions at Raffles Junior College. 14 Singapore 2010 Youth Olympic Games Transport Guide

18 2.1.5 Venue Shuttle (Between YTM and CTM) A two-way venue shuttle service between the YTM and CTM (route number YOV 00 ) will be operational during the Games period at a frequency of 30 minutes from 06:00 up to 23:00 hours. The travel time is approximately 55 minutes Venue-to-venue Shuttles Venue-to-venue shuttles are services that travel directly between competition venues, allowing clients to travel from one competition venue to another. They operate daily from 09:00 hours to 21:00 hours daily from 15 to 25 Aug 2010 at a frequency of 30 minutes. Two venue-to-venue shuttle service routes are provided, running in both directions the East Loop and the West Loop. The service routes are summarised as follows: East Loop, Direction A: CTM Sengkang Hockey Stadium Tampines Bike Park National Sailing Centre East Coast Park Kallang Tennis Centre/Kallang Field/Singapore Indoor Stadium Marina Reservoir CTM East Loop, Direction B: CTM Marina Reservoir Kallang Tennis Centre/Kallang Field/Singapore Indoor Stadium East Coast Park National Sailing Centre Tampines Bike Park Sengkang Hockey Stadium CTM West Loop, Direction A: CTM International Convention Centre *scape Youth Space Jalan Besar Stadium Toa Payoh Sports Hall/Toa Payoh Swimming Complex Bishan Stadium/Bishan Sports Hall Singapore Sports School Singapore Turf Club CTM West Loop, Direction B: CTM Singapore Turf Club Singapore Sports School Bishan Stadium/Bishan Sports Hall Toa Payoh Sports Hall/Toa Payoh Swimming Complex Jalan Besar Stadium *scape Youth Space International Convention Centre CTM The following map summarises the venue-to-venue shuttle routes: 15

19 Venue-to-venue shuttle routes will skip venues if they are closed on the day of operation. More specific information on the venue-to-venue shuttle service will be available at Transport Desks during the Games MRT Shuttles (Spectator Shuttles for Competition Venues) Mass Rapid Transit (MRT) shuttles are common shuttle services primarily used to transport spectators between selected competition venues and selected MRT train stations. In this case, they are also known as spectator 16 Singapore 2010 Youth Olympic Games Transport Guide

20 shuttles. This service is also available to all accredited clients, who must present their YOIAC. For ticketed events, spectators must present their tickets to use this service. MRT shuttles (spectator shuttles) operate at a frequency of 30 minutes. Each MRT shuttle (spectator shuttle) service only operates on days when there is a competition at its designated venue. MRT shuttles (spectator shuttles) operate at the following times: from three hours before each competition to half an hour after the stated start time of the competition; and from half an hour before the stated end time of the competition to two hours after the competition. For example, if a competition at East Coast Park is from 11:00 hours to 13:30 hours, then the MRT shuttle to/from Bedok MRT Station will operate from 08:00 hours to 11:30 hours and from 13:00 hours to 15:30 hours. Table shows the operating dates and route numbers MRT Shuttle (Spectator Shuttles) Travel Times Competition Venue Designated MRT Station East Coast Park Bedok MRT Station Marina Reservoir Kallang MRT Station National Sailing Bedok MRT Centre Station Singapore Admiralty MRT Sports School Station Tampines Bike Tampines MRT Park Station MRT Shuttle (For YOV) Operating Dates Route Number 15, 16, 19 Aug M Aug; 21, 22, M2 24, 25 Aug 17, 18, 20, 21, 23, 24, M3 25 Aug Aug M Aug M5 An MRT shuttle will be provided for easy access to the YOV. It will operate between the YOV and Boon Lay MRT Station daily from 1 Aug to 28 Aug 2010 from 06:00 up to 23:59 hours at a frequency of 30 minutes Hotel Shuttle Services Hotel shuttles serve to transport accredited clients staying at designated IOC/YOG hotels to and from the CTM. In doing so, they serve as a gateway to competition venues, which are accessible via common shuttle services from the CTM. Clients need to present their YOIAC to use the hotel shuttle, and 17

21 may only use the service to travel to the hotel they are staying at. Hotel shuttles will operate from 06:00 to 23:59 hours daily between 6 and 28 Aug On the days of the opening and closing ceremonies, the hotel shuttles to/from the Ritz-Carlton and Mandarin Oriental will cease operations at 12:00 hours. Table shows the route numbers to take, as well as travel time for the respective hotels to and from the CTM Hotel Shuttle Route Numbers and Travel Time Hotel Ibis Singapore on Bencoolen Bayview Hotel Singapore Rendezvous Hotel, Singapore 5 Fairmont Singapore Swissotel The Stamford Conrad Centennial Singapore Pan Pacific Singapore Mandarin Oriental Singapore The Ritz-Carlton Millenia Singapore (IOC Hotel) Peninsula.Excelsior Hotel Route Number H31 H32 H33 H34 H35 Travel Time 15 min. Frequency 30 min. 30 min. 30 min. 15 min. 30 min Summary of Common Shuttle Services For convenience, the following table provides a summary of the different common shuttle services and their frequency and operating hours. Type of Service Operating Time Frequency Venue shuttle (YTM to/from competition venues) From 2 3 hours before the competition to 1 2 hours after Venue shuttle (YTM to/from training venues) Venue shuttle (CTM to/from competition venues) From 2 3 hours before the training session to 1 2 hours after From 2 3 hours before the competition to 1 2 hours after Every 15 mins (peak); every 30 mins (non-peak) Every 30 mins Every 30 mins Venue shuttle (YTM From 06:00 up to Every 30 mins 5 The pick-up point for clients staying at Rendezvous Hotel is at Bayview Hotel Singapore. 18 Singapore 2010 Youth Olympic Games Transport Guide

22 to/from CTM) Venue shuttle (Raffles Junior College to/from Bishan Stadium) YOV internal shuttle MRT shuttle (to/from YTM) MRT shuttle (spectator shuttle to/from selected competition venues) Hotel shuttle 23:00 hours During stated Athletics competition timings From 04:00 up to 23:59 hours From 06:00 up to 23:59 hours From 3 hours before to half an hour after the stated start time of the competition; and from half an hour before the stated end time of the competition to 2 hours after the competition From 06:00 up to 23:59 hours Every 10 mins Every 5 mins (peak); every 8 mins (non-peak) Every 30 mins Every 30 mins Every 15 mins (Mandarin Oriental and Ritz- Carlton); every 30 mins (other YOG hotels) 2.2 Pre-planned Transport Services Introduction Pre-planned transport services are meant to meet transport requirements for certain activities with pre-determined schedules between designated points at a designated time. They operate on a pre-planned basis. Clients must show their YOIAC to use these services Arrival and Departure Pre-planned transport services are provided to transport all accredited clients from the various ports of entry (Terminals 1, 2, and 3 and the VIP Complex at the Changi Airport, Tuas Checkpoint, Woodlands Checkpoint, Seletar Airport, HarbourFront Ferry Terminal and Tanah Merah Ferry Terminal) to the YOV Welcome Centre and the IOC/YOG hotels. Similarly, pre-planned transport services will be arranged for departure. These services will be available from 5 to 28 Aug Clients who have to deviate from their arrival/departure schedule or did not provide their flight details to the Singapore Youth Olympic Games Organising Committee (SYOGOC) in advance should proceed to the nearest transport desk at Changi Airport upon arrival to arrange for transport. Transport desks 19

23 at Changi Airport are located after immigration and baggage claim at the coach bays of the three main airport terminals and at the VIP Complex. Accredited clients staying in the YOV should confirm their departure plans at the NOC Services Centre at least 72 hours in advance through their CdM or the relevant proxy card holder. Clients staying at the IOC/YOG hotels should confirm their departure plans at the transport desk at their hotel or through Liaison Officers/NOC Assistants (where applicable) at least 72 hours in advance. Amendments or cancellations should be made before 15:00 hours the day before the scheduled journey, and are subject to vehicle availability. Table shows the bus travel time between the different ports of entry and accommodation sites Arrival/Departure Travel Time Bayview Hotel Singapore Conrad Centennial Singapore Fairmont Singapore / Swissotel The Stamford Ibis Singapore on Bencoolen Marina Bay Sands Singapore Mandarin Oriental Singapore Peninsula. Excelsior Hotel Rendezvo us Hotel, Singapore Pan Pacific Singapore Approximate Time To/From Tanah Merah Changi Airport Seletar Airport Ferry Terminal 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins 40 mins Harbour- Front Ferry Terminal Tuas Checkpoint Woodlands Checkpoint 40 mins 25 mins 55 mins 40 mins 40 mins 25 mins 60 mins 45 mins 40 mins 25 mins 60 mins 45 mins 40 mins 25 mins 55 mins 40 mins 40 mins 25 mins 65 mins 50 mins 40 mins 25 mins 60 mins 45 mins 40 mins 25 mins 55 mins 45 mins 40 mins 25 mins 55 mins 40 mins 40 mins 25 mins 60 mins 45 mins 20 Singapore 2010 Youth Olympic Games Transport Guide

24 The Ritz- Carlton Millenia Singapore (IOC) 40 mins 40 mins 40 mins 25 mins 55 mins 45 mins YOV 70 mins 60 mins 70 mins 60 mins 30 mins 40 mins Youth Olympic Games Logistics Hub (YLH) Pre-planned transport services will be provided to transport Singapore 2010 accredited clients between the YOV and the YLH. This is to allow NOC representatives, such as CdMs, to check their NOCs' sport equipment. This service will operate daily from 8 to 15 Aug 2010 and 24 to 28 Aug On these days, buses will leave the YOV for the YLH at 09:00 hours and 14:00 hours, and leave the YLH for the YOV at 12:00 hours and 17:00 hours Opening and Closing Ceremonies Pre-planned transport services will be provided to transport Singapore 2010 accredited clients from the YOV and IOC/YOG hotels (including Marina Bay Sands, which is co-located with the CTM) to designated pick-up/drop-off points near The Float@Marina Bay where the opening and closing ceremonies are held and back. Bus schedules will be made known to clients at a later date. Clients staying at IOC/YOG hotels in the Marina Bay area may consider walking to The Float@Marina Bay. On the days of the opening and closing ceremonies, the YOV internal shuttle will cease operation at 16:30 hours and all venue shuttles to competition and training venues will cease operations at 12:00 hours Culture Education Programme (CEP) Pre-planned transport services will be provided to transport registered Singapore 2010 accredited clients from the YTM and CTM to CEP venues. Table shows the travel time between the YTM/CTM and the CEP venues, as well as the bus route numbers CEP Travel Time CEP Activity Venue Route Number To/ From YTM Route Number To/ From CTM Travel Time To/From YTM Travel Time To/From CTM Exploration HortPark YOV C22 CT C22 45 mins 40 mins 21

25 CEP Activity Venue Route Number To/ From YTM Journey Island Adventure Arts and Culture Chat with Champions Community Project Discovery Activity World Culture Village Route Number To/ From CTM Travel Time To/From YTM Travel Time To/From CTM Marina Barrage YOV C23 CT C23 50 mins 15 mins Pulau Ubin YOV C21 CT C21 60 mins 60 mins (via ferry (including (including from 15 mins 15 mins Punggol ferry ferry Jetty) transfer) transfer) YOV mins Team Sports and Cycling (Road Race) Competitions and Training Pre-planned transport services will be provided to transport Young Olympians and Team Officials for selected team sports from the YTM to their competitions and training sessions, and back. The identified team sports are Football, Handball, Volleyball and Hockey. Pre-planned transport services will also be provided two-way to transport accredited clients between the YTM and The Float@Marina Bay for Cycling (Road Race) competitions and training sessions. These services will be arranged by the relevant Competition Managers Meetings Pre-planned transport services will be provided to support official meetings, such as International Technical Official (ITO) meetings and Chefs de Mission (CdM) meetings, in instances when common shuttle services are not available. Bus schedules will be confirmed through the relevant points of contact such as the Liaison Officers, NOC Assistants, Competition Managers or representatives from SYOGOC. 6 These activities are held within the YOV and thus accessible via the YOV internal shuttle rather than a pre-planned transport service. From CTM, they are accessible via the venue shuttle service between YTM and CTM. 22 Singapore 2010 Youth Olympic Games Transport Guide

26 2.3 Pooled Vehicle Services Introduction Pooled vehicle services are on-demand transport services for clients whose security or operational requirements cannot be met by other transport services. Available daily between 10 and 28 Aug 2010 from 07:00 up to 23:00 hours, these services are only available to transport pass holders Transport Passes Client groups are each allocated a number of transport passes. For National Olympic Committees (NOCs), the transport passes will be managed by the CdM. Transport passes are transferable within each NOC or client group, but not between different NOCs or client groups. Lost transport passes will not be replaced. The following illustrations show the different transport passes for each client group, indicated accordingly at the top right hand corner of the pass Booking of Pooled Vehicles Each transport pass holder is entitled to the use of one pooled vehicle. This vehicle may be shared by up to four passengers, one of whom must be the 23

27 transport pass holder. Pooled vehicles can only be requested at the transport desks located at Singapore 2010 venues. Both the transport pass and the YOIAC must be presented for verification at the time of request. Pooled vehicles can only travel between official Singapore 2010 venues 7. These include competition and training venues, CEP venues and IOC/YOG hotels. The maximum waiting time is 30 minutes from the time the pooled vehicle is activated. Advance booking of pooled vehicles is not available. 2.4 Youth Olympic Lanes Youth Olympic Lanes are marked along certain sections of Singapore expressways and major arterial roads. All motorists may travel on these lanes, but must give way to vehicles dressed in the official Singapore 2010 livery. Youth Olympic Lanes are identifiable by road markings shown below: On Youth Olympic Lanes only, all motorists, including Singapore 2010 accredited clients driving rented vehicles, must give way to vehicles dressed in livery bearing the official Singapore 2010 insignia similar, but not necessarily identical, to the following: 7 Official Singapore 2010 venues are competition and training venues, IOC/YOG hotels, CEP venues, transport malls, the Youth Olympic Games Logistics Hub, The Float@Marina Bay, the YOV and the MMC. 24 Singapore 2010 Youth Olympic Games Transport Guide

28 Buses 25

29 Cars Reminders to give way to Singapore 2010 vehicles on the Youth Olympic Lanes, as well as details on the official Singapore 2010 vehicle livery designs, will be made known closer to the Games through the mass media. 3 Alternative Means of Transport 3.1 Singapore s Public Transport System Introduction Transportation within Singapore is mainly by land. A public transport system comprising the Mass Rapid Transit (MRT) network and a comprehensive network of public bus services provides easy access to all sport and nonsport venues during Games Time. Most of the competition venues are accessible by MRT, while the others are accessible by public bus. Public bus services in Singapore are operated by two major bus companies SBS Transit (www,sbstransit.com.sg) and SMRT Buses ( More information about Singapore s public transport system, including a link to a public transport journey planner, can be found at a website under the Land Transport Authority (LTA). Public transport in Singapore is represented by the following symbol: 26 Singapore 2010 Youth Olympic Games Transport Guide

30 3.1.2 Mass Rapid Transit (MRT)/Light Rail Transit (LRT) System The MRT system forms the backbone of Singapore s public transport system, spanning the entire city-state. Comprising 70 stations, the MRT system operates from approximately 05:30 hours daily, to 01:00 hours the next day. The maximum waiting time for an MRT train is 8 minutes. There are currently four MRT lines in operation: North South Line, East West Line, North East Line and Circle Line. The MRT system is also complemented by three Light Rail Transit (LRT) lines which serve mainly residential estates. All MRT/LRT station signs display the public transport symbol in addition to the appropriate MRT/LRT icon shown above. Singapore 2010 accredited clients may enjoy unlimited complimentary MRT/LRT rides daily using their Prepaid Cards (see Section 3.2) within the validity period. The card is to be tapped on the readers at fare gates when accessing the trains. When in doubt, clients are advised to enquire at the Station Control Room. Below is an overview of the MRT/LRT system in Singapore. Part of the Circle Line represented by a dotted line is undergoing construction. 27

31 28 Singapore 2010 Youth Olympic Games Transport Guide

32 3.1.3 Public Buses Public bus services are the most comprehensive and affordable means of public transportation, with over 300 bus services covering all parts of Singapore. Public buses call at bus stops located on the left side of the road, as well as at bus interchanges typically located near MRT stations. Singapore 2010 accredited clients enjoy complimentary travel on public buses with their Prepaid Cards (see Section 3.2) within the validity period. The card is to be tapped on the readers near the doors when boarding and alighting from the buses. When in doubt, clients are advised to enquire with the bus driver. Most bus services run from approximately 06:00 to 23:30 hours. NightRider services under SMRT Buses operate on Friday and Saturday nights and the eve of public holidays from approximately 23:30 to 04:30 hours the next day. Nite Owl services under SBS Transit operate on Friday and Saturday nights and the eve of public holidays from approximately midnight to 02:00 hours. Operating hours may vary for different bus services Public Taxi Services Over 15,000 air-conditioned public taxis ply Singapore roads. They can be flagged down 24 hours a day on most roads, with well-marked taxi stands available outside most major shopping centres and hotels. Public taxi bookings, including advance bookings, may be made by calling 6-DIAL-CAB ( ), which will automatically direct callers to the first available taxi company. Please note that public taxi services are not available free-of-charge as other forms of public transportation like buses and the MRT provide adequate access to all Singapore 2010 venues and most locations in Singapore. Payment for taxi rides is usually by cash; other modes of payment such as 29

33 credit card may be accepted, depending on the taxi company. The cost of a taxi ride from the suburban areas to the city centre is around SGD 10 to 15. A taxi may be hailed from the side of the road as long as it is within authorised areas to pick up passengers. However, along roads in the Central Business District (in which the IOC/YOG hotels are located) where buses ply, taxis can only pick up passengers at designated taxi stands and driveways of buildings from Mondays to Saturdays, 09:00 to 22:00 hours. It is recommended that clients who wish to hail a public taxi from a competition venue make use of the taxi stands shown in the maps at the end of this guide. It is mandatory for public taxi drivers to charge a fare based on the meter, with the addition of one or more standard surcharges. In the event of disputes, clients are advised to contact the LTA at 1800-CALL-LTA ( ). 3.2 Complimentary Public Transport for Singapore 2010 Clients Introduction Unlimited complimentary travel on public transport is provided to all Singapore 2010 accredited clients daily between 10 and 28 Aug Ticket-holding spectators enjoy complimentary public bus rides and up to four complimentary MRT rides on the day of the competition they are attending. Accredited clients will each be issued a DBS Visa Prepaid Card 8 during the validation of their YOIAC. Ticket holders will be issued a DBS Visa Prepaid Card with every purchase of an event ticket. Besides being a payment card accepted at all merchants displaying the Visa logo, the Prepaid Card will give them access to public buses and trains. The Prepaid Card will need to be tapped on the card readers found onboard buses and at MRT train gates upon entry and exit Prepaid Card The Singapore 2010 Youth Olympic Games DBS Visa Prepaid Card is designed exclusively for Singapore It is a Visa card issued by DBS featuring the Singapore 2010 marks. This payment card can be used for complimentary travel on public transport where applicable. The card can also be topped up with stored value and used to pay for goods and services wherever the Visa logo is displayed and for cash withdrawal at ATMs that accept Visa after the Games. 8 All DBS Visa Prepaid Cards issued by SYOGOC have zero cash value for retail use, but allow access to complimentary public transport within the validity period. 30 Singapore 2010 Youth Olympic Games Transport Guide

34 Types of DBS Visa Prepaid Cards The Accredited Clients Prepaid Card is given to all accredited clients who have a YOIAC issued by SYOGOC. This card is a payment card accepted at all Visa-accepting merchants. The card also provides unlimited complimentary travel on public buses and MRT trains daily during the Games period. The Companion Prepaid Card is issued to clients and spectators who have purchased an event ticket. This card is a payment card accepted at all Visa accepting merchants. The card also provides unlimited complimentary travel on public buses and up to four complimentary MRT rides on the day of the event. Singapore 2010 Ceremony Tickets (for the opening and closing ceremonies) are also Prepaid Cards accepted at all Visa-accepting merchants. They provide unlimited complimentary travel on public buses and up to four complimentary MRT rides on the day of the ceremony. 31

35 Validity of Prepaid Card The Singapore 2010 Youth Olympic Games DBS Visa Prepaid Card issued to clients is valid for use worldwide up till the date of expiry printed on the back of the card. Transactions cannot be made with the card upon expiry Security Features of Prepaid Card The following are some of the security features of the DBS Visa Prepaid Card: The Prepaid Card is not linked to any client s bank account. It needs to be activated before it can be used for cash transactions, including value top-up by cash or credit/debit card. As part of the activation process, clients can register their card via the Prepaid Card portal My Account on the DBS website. This is to protect the card balance in their Prepaid Card. In the event of loss, theft or suspected fraud, the bank will be able to authenticate the client registration details and block usage of cards. No activation is required for the use of complimentary public transport. Clients can apply for the Short Message Service (SMS) via My Account on the DBS website to be kept informed of any withdrawal or top-up on their card, and to be alerted when their card balance runs low. Clients can choose to register their Prepaid Card using their home mobile phone or a new temporary subscription line with the local telecommunications service provider. To securely access account information, clients will need to go through a two-factor authentication by entering a one-time PIN that will be sent to their registered mobile phone number. 32 Singapore 2010 Youth Olympic Games Transport Guide

36 Topping Up the Prepaid Card Clients can top up their Prepaid Card through the following channels: a. Online via the Prepaid Card portal My Account on the DBS website with an existing debit card, credit card or bank account b. At AXS machines from any bank account c. Over-the-counter at Singapore Post outlets using cash A minimum top-up value of SGD10 per transaction is required. There will be a SGD0.25 top-up fee when the Prepaid Card is topped up over-the-counter using cash or with a non-dbs debit card, credit card or bank account. Top-up fee is inclusive of Goods and Services Tax (GST) Using the Prepaid Card Overseas An administrative fee of 1.5% of the foreign currency transaction amount is applicable when the Prepaid Card is used overseas. More information on transacting in foreign currency will be provided in the terms and conditions issued together with the Prepaid Card Other Card Procedures Other card procedures relating to issuance, distribution, activation, replacement and refund will be provided upon issuance of the Prepaid Card. For more information on the use of the Prepaid Card, clients can visit the DBS website at Information on complimentary public transport with the Prepaid Card will be available on the Singapore 2010 website at Car Rental Introduction Singapore 2010 accredited clients who require car rental services may refer to the Directory of Services Requirements for Car Rental To drive in Singapore, foreigners must possess a valid International Driving Permit issued by an authorised body in their country of origin, e.g. the Automobile Association, if they have resided in Singapore for less than 12 months. If an International Driving Permit is not available, an official translation of the foreign driving licence in English will be required. Association of Southeast Asian Nations (ASEAN) nationals will only need to possess a valid driving licence issued by the appropriate authority in their country. 33

37 Foreigners who have been in Singapore for more than 12 months must have a valid Singapore driving licence to drive in Singapore. Different car rental companies may also have other requirements such as minimum age requirement. Clients should also take note that some companies may not rent cars to non-singaporeans Important Information on Car Rental It is recommended that clients who rent cars request for a GPS navigation system or a set of road maps from the rental company to assist them with navigating the roads in Singapore. They are also encouraged to enquire about the Electronic Road Pricing (ERP) scheme, an electronic gantry system imposed on certain roads at specific timings to deduct road usage fees by CashCard, as well as how to obtain parking coupons for use at certain public car parks. Depending on the car rental company, clients may need to purchase their own CashCard and parking coupons. Vehicle Access and Parking Permits (VAPPs) will not be provided for rented cars. As such, rented cars will not be allowed to enter Singapore 2010 venues and must instead be parked at public locations outside the venues. Suggested parking locations are shown on the maps in section 6. Parking fees may be levied at public car parks and, depending on the type of car park, payable by CashCard or parking coupon. Appendix 2 provides approximate driving distances between the YTM/CTM and each venue. Clients who rent cars are advised to read about the Youth Olympic Lanes, on which they will be required to give way to official Singapore 2010 vehicles, in section Private Transport Clients taking private transport to Singapore 2010 venues, such as getting a ride from somebody else, are reminded that they may alight anywhere outside a venue as long as it is legal for the vehicle to stop there under Singapore law, and it is outside the venue perimeter. This includes public taxi stands. Please note that VAPPs will be unavailable for vehicles that are not official Singapore 2010 vehicles (i.e. with the official livery and licence plate), meaning that they will be unable to enter the venue perimeter or secure perimeter of official Singapore 2010 venues. 4 Information for Different Client Groups 4.1 Information for Clients Staying at YOV Arrival and Departure Upon arrival in Singapore, Young Olympians and Team Officials will be able to get to the YOV Welcome Centre using pre-planned transport services (section 2.2.2), which would have been confirmed based on their arrival 34 Singapore 2010 Youth Olympic Games Transport Guide

38 schedules. Should there be any deviation from their pre-confirmed schedules, Young Olympians and Team Officials arriving at the Changi Airport may approach the transport desk for assistance and they will be transported to the YTM by bus. Bus schedules for departure will need to be co-ordinated at least 72 hours (3 days) in advance by the CdM or proxy card holder at the NOC Services Centre in the YOV, or through the NOC Assistants where applicable. Amendments or cancellations should be made before 15:00 hours the day before the scheduled journey, and are subject to vehicle availability Opening and Closing Ceremonies Young Olympians and Team Officials will be able to travel from the YTM to The Bay for the opening and closing ceremonies and back using pre-planned transport services (section 2.2.4). Transport arrangements will be coordinated by SYOGOC and made known at a later date Transport to Competitions and Training Sessions (All Sports except Team Sports and Cycling (Road Race)) Young Olympians and Team Officials may travel to competition/ training venues using venue shuttle services (sections and 2.1.4). For those who wish to travel directly from one competition venue to another, they may make use of the venue-to-venue shuttles (section 2.1.6). Young Olympians and Team Officials who wish to attend competitions other than their own will find this service useful. Alternatively, they may also take public transport (section 3.1) Transport to Competitions and Training Sessions (Team Sports and Cycling (Road Race)) Eligible (i.e. accredited and registered) Young Olympians involved in Cycling (Road Race), Football, Handball, Volleyball and Hockey competitions and training sessions will be provided with pre-planned transport services between the YTM and the competition/training venues (section 2.2.6). Bus schedules will be confirmed by the relevant Competition Managers Culture Education Programme (CEP) Young Olympians and Team Officials may travel from the YTM to CEP venues using pre-planned transport services (section 2.2.5), which will be confirmed upon their registration for CEP events. 35

39 4.1.6 Getting Around YOV Young Olympians and Team Officials may use the YOV internal shuttle (section 2.1.2) to get around the YOV, such as for meals or training Exploring Singapore Young Olympians and Team Officials who wish to get on Singapore s public transport system can make use of the MRT shuttle (section 2.1.8) to travel from the YOV to Boon Lay MRT Station. From there, they can ride on the MRT (section 3.1.2) to travel around Singapore. A train ride to the city centre takes around 35 minutes. Alternatively, Young Olympians and Team Officials who wish to travel straight to the city centre may do so using the venue shuttle from the YTM to the CTM (section 2.1.5). From the CTM, they may walk across The Helix Bridge to get to Promenade MRT Station. A map of the area surrounding the CTM is provided in section More Information Young Olympians and Team Officials may direct transport-related queries to any transport desk, including the desk at the YOV. Team Officials who wish to arrange for pre-planned transport services may do so at the NOC Services Centre in the YOV. 4.2 Information for Clients Staying at IOC/YOG Hotels Arrival and Departure Upon arrival in Singapore, clients with pre-valid cards (PVCs), proxy cards or proxy letters staying at the IOC/YOG hotels will be transported to their hotels using pre-planned transport services (section 2.2.2), which would have been arranged based on their arrival schedules. Clients should produce their PVC, proxy card or proxy letter to use this service. Clients who have to deviate from their arrival/departure schedule or did not provide their flight details to SYOGOC in advance should proceed to the nearest transport desk (located at the coach bays at Terminals 1, 2, and 3 and at the VIP Complex) to arrange for transport. Clients should confirm their departure plans at the transport desk at their hotel, or through the Liaison Officers or NOC Assistants where applicable, at least 72 hours in advance. Amendments or cancellations should be made before 15:00 hours the day before the scheduled journey, and are subject to vehicle availability Arrival of Team Delegates and Dignitaries Pre-planned transport services will be provided on 8 and 9 Aug 2010 to transport NOC team officials between the YOV and ports of entry to allow them to welcome their team delegates and dignitaries upon arrival. NOC 36 Singapore 2010 Youth Olympic Games Transport Guide