2019 Hoag Classic Volunteer Handbook March 4 10, 2019 Newport Beach Country Club

Transcription

1 2019 Hoag Classic Volunteer Handbook March 4 10, 2019 Newport Beach Country Club 1

2 Welcome Dear Hoag Classic Volunteer, Welcome to the 2019 Hoag Classic!!! On behalf of Hoag Hospital, we would like to thank you for your participation in this year s inaugural event. With the generous support of over 700 volunteers, the Hoag Classic annually ranks as one of the most successful and philanthropic events in Orange County and on the PGA TOUR Champions schedule each year. You are a part of a team that has generated over $20 million for Hoag Hospital and other deserving Orange County charities in the past 20 years! We hope you enjoy the many activities and events we have planned throughout tournament week. Please make sure to read through this handbook carefully as it contains all of the information regarding your credential and uniform package, as well as parking and shuttle times and the week s schedule of events. As a token of our appreciation, we would like to invite you to join us and your fellow volunteers at the Volunteer Appreciation Party following the conclusion of the final round on day, March 10. Additional information will be distributed through the e-newsletter. Thank you again for your generous time and commitment to the Hoag Classic, we wish you all a great week! Sincerely, Dick Yuhnke Volunteer Co-Chairman Jason Mericle Volunteer Co-Chairman Volunteer Phone: volunteers@hoagcharitysports.com 2

3 Table of Contents Page 4 Page 5 Page 6 Page 7 9 Page Page Page Page Overview and Staff Contact Information Tournament Information Schedule of Events Volunteer Chairs & Committee Descriptions Uniform Information & Sizing Guide Volunteer Information Volunteer Terms & Conditions Frequently Asked Questions 3

4 Hoag Charity Sports In 2000, the Hoag Classic was the first PGA TOUR Champions event to raise $1 million for charity and the tournament has raised over $20 million in 20 years. We set the standard for PGA TOUR Champions tournaments and the $1 million mark wasn t matched until The Hoag Classic continues to be the most philanthropic tournament in PGA TOUR Champions history. HOST ORGANIZATION HOAG CHARITY SPORTS Hoag Charity Sports supports the Hoag Hospital Foundation and produces the Hoag Classic, a PGA TOUR Champions event, which is one of the largest, most exciting annual events in Orange County. For more than 60 years, Hoag Memorial Hospital Presbyterian has delivered a level of personalized care that is unsurpassed among Orange County s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy. Hoag Charity Sports, Inc Business Center Dr. Suite 195 Irvine, CA (949) Jeff Purser, Executive Director JPurser@HoagCharitySports.com Rich Thomas, Tournament Business Director RThomas@HoagCharitySports.com Kalyn Long, Marketing & Communications Director KLong@HoagCharitySports.com Brad Riesenberg, Sponsorship Development Manager BRiesenberg@HoagCharitySports.com Allie Layne, Tournament Coordinator ALayne@HoagCharitySports.com 4

5 Tournament Information Date March 4 10, 2019 Field Purse Format Site Television Tickets 78 PGA TOUR Champions professionals $1.8 million ($270,000 for 1 st place) Three rounds (54 holes), stroke play with no cut Newport Beach Country Club One Clubhouse Drive Newport Beach, CA Golf Channel (times subject to change) day, March 8: TBD urday, March 9: TBD day, March 10: TBD Good-Any-One-Day voucher (nesday day) $25 in advance $30 at the gate Champions 2018 Vijay Singh 2006 Brad Bryant 2016 Jay Haas 2005 Mark Johnson 2015 Duffy Waldorf 2004 Tom Purtzer 2014 Fred Couples 2003 Rodger Davis 2013 David Frost 2002 Hale Irwin 2012 Loren Roberts 2001 Jose Maria Canizares 2011 Nick Price 2000 Allen Doyle 2010 Fred Couples 1999 Gary McCord 2009 Eduardo Romero 1998 Hale Irwin 2008 Bernhard Langer 1997 Bob Murphy 2007 Jay Haas 1996 Jim Colbert 5

6 6

7 Volunteer Chairs & Committee Descriptions Corporate Host Paulo Morales The Corporate Host committee acts as the Corporate Will Call for sponsors with on-course hospitality during the event. A Corporate Host Tent is located at the main entrance and representatives from each company set-up a table where they can meet their guests and distribute tickets. Corporate Host Volunteers help to answer any questions and provide directions to the designated hospitality venue. Course Services Steve Adams & Becky Lowe Course Services volunteers act as a delivery service for the tournament. Volunteers will accept, log, store and deliver all incoming deliveries for sponsors, professional players, tournament staff and Newport Beach Country Club. Delivery of daily pairings guides, sponsor gifts and expo give-a-ways to pre-determined locations throughout the property will also be required as necessary. The Course Services committee is also responsible for the distribution and stocking of all on-course tee box coolers with beverages and ice during Pro-Am rounds, professional practice rounds and tournament competition rounds. Other responsibilities include distribution and collection of on-course coolers as well as inventory management of tournament supplied beverages and ice. Volunteers must be in good physical condition and have the ability to lift up to 25 lbs. 3/2 3/3 3/4 Tue 3/5 3/11 Leaderboards Margaret Miller Post golf scores on manual leaderboards located throughout the golf course using information provided via radio communication. This committee may require the use of a small step stool or ladder. Marshals Ron Bloes & Bob Olson Marshals are responsible for making sure that play proceeds smoothly by assisting with crowd and noise control. Other responsibilities include locating errant golf shots and assisting with the evacuation of players on inclement weather days. The marshal committee is the largest group of volunteers and are stationed on every hole of the golf course. 7

8 Volunteer Chairs & Committee Descriptions Practice Facilities Dee Devaney & Alex Jianas The Practice Facilities committee is responsible for the admissions, set-up and operation of the driving range, short game area and putting green. Driving range responsibilities include distribution of practice balls to professionals and amateurs, placing proper name signage by each professional and working with Newport Beach CC staff on picking and washing the practice balls. The short game and putting greens volunteers will act as marshals in controlling crowds and access into each of the areas as well as assisting in keeping the greens cleared of practice balls. 3/4 Tue 3/5 Pro-Am Gift Distribution Fran Howard The Pro-Am Gift Distribution committee is responsible for the management of the amateur gifts through inventory control, pre-packaging and distribution during the pre-determined times set by tournament management. 3/4 Tues 3/5 3/11 Pro-Am Production Cabell Cobbs & Paulo Morales The Pro-Am Committee is responsible for the on-site registration of all amateur contestants, organization and identification of golf bags and golf cart control. Volunteers must be in good physical condition and have the ability to lift up to 25 lbs. 3/4 3/11 Standard Bearers Mel Lee The Standard Bearer committee is responsible for carrying a manual scoreboard that displays the individual player scores in your assigned group. Volunteers must be in good physical condition, have the ability to walk 18 holes and carry the standard sign. 8

9 Volunteer Chairs & Committee Descriptions Ticket Sales, Admissions/ Will Call Clara Borup & Linda Yuhnke The Ticket Sales / Admissions / Will Call committee is responsible for selling tournament tickets and checking for proper tickets / credentials at the admissions gate. Volunteers will also welcome and distribute daily pairings guides to spectators as they enter the tournament. Will Call volunteers will work in conjunction with Ticket Sales to distribute credentials left at the Will Call location. Tournament Runners Steve Underwood Tournament Runners will act as back-up help for all volunteer committees in the case that additional help is necessary and will be assigned to special projects / events as set by tournament and volunteer management groups. 3/4 Tue 3/5 Transportation Keith Pelan & Dianna Stark The Transportation committee assists with the pick-up/drop-off of professional players and tournament sponsors between approved hotels, airports and other tournament approved locations. Tournament vehicles are provided and a valid driver s license is required. 3/3 3/4 Tue 3/5 3/11 Volunteers Services & Uniforms Geri Lee The Volunteer Services committee is responsible for the distribution of volunteer uniforms and credentials, daily registration of all tournament volunteers, distribution of meal/concessions vouchers, planning of volunteer functions in Volunteer Village and assist in the planning of the Volunteer Appreciation Party. 3/2 3/3 3/4 Tue 3/5 3/11 Walking Scorers Paul Bricker Walk with an assigned group of players during Pro-Am rounds (nesday & rsday) and tournament rounds (day day) and enter scores and statistical information into a handheld device or paper scorecard. To be awarded a Walking Scoring position on day, urday or day, volunteers must work nesday and/or rsday. Volunteers must be in good physical condition and have the ability to walk 18 holes 9

10 Uniforms ANTIGUA - PIQUE XTRA LITE POLO 100% polyester Desert Dry Xtra-Lite D²XL moisture management pique short sleeve polo with flat knit collar & open sleeves. Women s Polo Men s Polo Unisex Cap Columbia Blue Columbia Blue White Available Sizes: S XXL Available Sizes: S XXXL One Size Fits All ANTIGUA - GOLF JACKET 100% polyester water resistant interlock face with bonded brushed back long sleeve full zip jacket with front zip hand pockets and dyed to match taping detail at collar, shoulder, sleeve & hand pocket flap. Women s Polo Navy Blue Available Sizes: S XXL Men s Polo Navy Blue Available Sizes: S XXXL 10

11 Uniforms 11

12 Volunteer Information Eligibility Application Fees Uniforms To be considered for a volunteer position at the Hoag Classic you must be at least 18 years of age. A limited amount of Youth Volunteer Positions are available for kids ages in select committees. For further information on youth positions please contact the volunteer Information line at or Volunteers@HoagCharitySports.com. The 2019 Hoag Classic Volunteer Application is located online at The website is hosted via Hoag Charity Sports and is a secure site. Upon successful completion of your volunteer application, you will receive an automated confirming your registration as a Hoag Classic volunteer. Please save this for your records. In 2019, all volunteers (both returning and new) will be charged $75 to help offset the cost of your official uniform, tournament week hospitality and tournament credentials. The official tournament uniform will consist of one (1) polo shirt, one (1) water-resistant, full-zip jacket and one (1) unisex hat. Each volunteer will have the option to pre-purchase one (1) additional polo shirt in the same size as the base order during the initial registration. There is no option to purchase an additional jacket or hat and no inventory will be available for purchase during tournament week. Each volunteer will be responsible for providing their own bone or light khaki colored pants or knee-length shorts. Cargo shorts and pants are not permitted. Volunteers in violation of these policies will be asked to leave. Volunteers must wear their full uniform at all times while you are working. Any uniform pieces from previous years WILL NOT be permitted in conjunction with the 2019 official uniform. Volunteers in violation of these policies will be asked to leave. Uniform Distribution All volunteers must pick-up their uniform and credentials on one of the following days at the Hoag Charity Sports office in Newport Beach. Hoag Charity Sports urday, February 23: 10:00am 4:00pm 330 Placentia Ave., Suite 260 day, February 24: 12:00pm 4:00pm Newport Beach, CA urday, March 2: 10:00am 4:00pm day, March 3: 12:00pm 4:00pm General Session & Training Meetings A general Volunteer Information session will be held on urday, March 3 from 9:00am 11:00am at the Hoag Hospital Foundation building. All new and returning volunteers are encouraged to attend, as each year the tournament introduces new policies and procedures. In addition, certain volunteer committees require a mandatory training session (even for returning volunteers) and will take place on urday, March 3. Your committee chairman will alert you if your committee has a training meeting as well as what time the meeting will take place. Hoag Hospital Foundation 330 Placentia Ave, Suite 260 Newport Beach, CA

13 Volunteer Information Credentials Each successfully registered and scheduled volunteer will receive one (1) Volunteer badge which provides access to the tournament grounds each day, day day of tournament week. The volunteer badge can be used for admission to the tournament even on days when you are not scheduled to work. During working days, volunteers will be required to be in full uniform with badge to be admitted into the Volunteer Village for daily registration. For those volunteers whose committees require additional access to restricted areas, your Committee Chairs will provide you with additional credentials on your first day of work. In addition to the Volunteer badge, each volunteer will also receive two (2) Good-Any-One-Day (GAOD) vouchers which grant access to the tournament grounds any one day, nesday day of tournament week. These can be used to give to family and friends who would like to attend the tournament. Parking All Volunteers will be provided with one weekly (1) V-Lot Parking Pass which will gain access to the V-Lot, day day of tournament week. Volunteers must display the V-Lot Parking Pass to gain entry into the lot, as your volunteer uniform and badge WILL NOT provide access. The V-Lot is located at the Newport Dunes Waterfront Resort and Marina and volunteers will be shuttled to the Newport Beach Country Club. The V-Lot is located less than one mile from the Newport Beach Country Club at the intersection of Pacific Coast Highway and Bayside Drive. Shuttle hours subject to change, please refer to for a map and complete list of shuttle dates and times. day, March 4: Tuesday, March 5: nesday, March 6: rsday, March 7: day, March 8: urday, March 9: day, March 10: 7:00am 6:00pm 7:00am 5:00pm 5:00am 8:00pm 5:00am 8:00pm 6:30am 7:30pm 6:30am 7:30pm 6:30am 7:30pm Incentive Plan There will be two incentive periods for volunteers who successfully register during each period. Incentive Period 1: day, September 7 day, October 21 Incentives: Four (4) additional Good-Any-One-Day Vouchers Entered into a drawing for a twosome at NBCC (2 winners) Entered into a drawing for two Clubhouse badges (10 winners) Incentive Period 2: day, October 22 day, November 25 Incentives: Two (2) Additional Good-Any-One-Day Vouchers Entered into a drawing for two Clubhouse badges (5 winners) 13

14 Volunteer Information Referral Program On-Site Check-In Each successfully registered volunteer is automatically entered into the Hoag Classic Volunteer Referral Program. The Referral Program is simple, all you have to do is invite your friends to volunteer and when they successfully submit their application and list you as the referral, you will receive one (1) Good-Any-One-Day voucher, and the best part is there is no limit on the number of vouchers you can receive! Upon exiting the V-Lot shuttle at the Main Entrance to the Hoag Classic, all volunteers will proceed through the Main Admissions Gate and go to the Volunteer Village for daily registration. The Volunteer Village is located a short walk from the Main Admissions Gate and adjacent to the 1st Tee. All volunteers are required to register each day they are scheduled to work at the Volunteer Village. At daily registration, volunteers will be given any specific tournament updates and/or news for the day. Please note that some committees may require you to additionally check-in with your committee chair at your committee s headquarters. Your chairman will provide any additional check-in requirements and headquarter locations in the weeks leading up to the tournament. If an emergency occurs and you must cancel your shift or be late for your shift please contact your committee chair as soon as possible. If you cannot reach your committee chair, please contact the Volunteer Office at (949) Volunteer Village & Hospitality The Volunteer Village is located adjacent to the 1st Tee and is a place for uniformed, working volunteers only. In order to enter Volunteer Village, you MUST be wearing the full uniform and badge. There will be no exceptions to this policy. Complimentary breakfast and lunch will be provided to all volunteers on days they are scheduled to work. Appreciation Party The annual Volunteer Appreciation Party will take place at the Newport Dunes Party Tent beginning at 5:30pm on day, March 10. All volunteers are invited to attend, and those wishing to attend must come in full uniform with badge to be admitted. Please note that the party is for volunteers only, no outside guests, family members or friends are invited to attend. The Newport Dunes Party Tent is located across the walk bridge from the V-Lot. The V-Lot shuttle will pick volunteers up at Newport Beach Country Club and drop them off at the entrance to the Party Tent. At the conclusion of the party, volunteers may walk across the bridge to their vehicles. 14

15 Volunteer Information First Aid & Emergency Services The First Aid / Emergency Services Center is located between the 10th and 18th fairways. If you have a medical emergency while at the tournament, or if you observe a patron in need of assistance, please go to or direct the person to the Emergency Services location. If you or the individual are unable to get to the First Aid / Emergency Services Center, please locate a Tournament Official, Staff Member or Volunteer Chairman with access to a tournament radio and call Emergency Services to come to your location. The First Aid / Emergency Services tent will be open during all posted gate hours, nesday day. Lost & Found Cell Phones & Cameras Lost and Found is located at the Main Admissions gate to the tournament. Please direct all patrons to this area if they have lost or found any personal belongings not belonging to them. Lost and Found will be open during all posted gate hours, nesday day. Cell phones are permitted on the tournament grounds and we ask that you please silence your ringer and limit conversations to designated areas outside of areas of play where players will not be disturbed. Photography is permitted on day rsday only. Cameras are not permitted during the professional competition on day day. All bags entering the property are subject to inspection. Restrooms Safety Golf Cart Acknowledgement Public restrooms are located throughout the golf course and are open day day of tournament week. There are volunteer only restrooms located inside of Volunteer Village. While the restrooms are cleaned and serviced regularly, we ask that you respect and keep them clean for your fellow volunteers and spectators. Volunteers are not permitted to use the restrooms inside the Newport Beach CC clubhouse or locker rooms at any time. The Tournament takes pride in observing high standards of safety and endeavors to provide you with the safest volunteering conditions possible. As a member of the volunteer team, volunteers must comply with all safety requirements associated with your volunteer position and support related policies and procedures. Please follow the Committee Chairman s instructions with respect to safety at all times. Volunteers should communicate any and all problems, conflicts or suggestions (safety or otherwise) to the Committee Chairman. Golf carts are specifically used for the transportation of persons but are used for utility purposes as well. They are of significant value to the Tournament for efficiency and economic transportation. Recognizing that golf carts are moving vehicles, the PGA TOUR, Inc. ( TOUR ) and Hoag Charity Sports ( HCS ) has established safety rules and procedures for the safe operation of these vehicles. Golf cart operation will be governed by such rules specified by HCS and TOUR. Volunteers must be 18 years old to operate a golf cart transporting supplies and 25 years old to transport passengers. 15

16 Volunteer Terms and Conditions Inclement Weather Eligibility In case of inclement weather, volunteers should check with their Chairman for instructions in advance of their shift. If inclement weather occurs during the course of the volunteer s shift, the volunteer should follow the Tournament s safety procedures. Volunteers are subject to verification of eligibility by background and/or reference checks at the option of HCS or TOUR. You will not be eligible to volunteer in the future or may be dismissed during tournament week for (but not limited to) the following: - Consumption/being under the influence of alcohol or drugs while on duty. - Theft - Insubordination, abuse or mistreatment of players, fans, tournament staff, visitors, guests or other volunteers - Failure to abide by tournament policies and procedures - Failure to complete your shift(s) as directed by your Committee Chairman - Allowing another person to use your volunteer credential - Seeking autographs outside of the designated autograph area - Entering restricted areas without proper credentials - Cancelling without returning items ordered/purchased as part of the volunteer program. - Not being punctual and/or leaving your post unattended. Dismissal will not entitle any volunteer to a refund of the payment for the Volunteer Package. PGA TOUR reserves the right to accept or reject applications in its sole discretion. Integrity Program Use of Trademarks The PGA TOUR Integrity Program is intended to maintain integrity and prevent betting-related corruption in PGA TOUR competitions. Each volunteer is subject to the terms of the PGA TOUR Integrity Program Manual (the Integrity Program Manual ). The Integrity Program Manual, among other things: prohibits volunteers from betting on the Tournament and providing inside information to third parties for purposes of betting on the Tournament; and requires volunteers to report any violations of the Integrity Program Manual to the TOUR. A violation of the Integrity Program may result in dismissal from volunteering for the Tournament, among other consequences. Volunteers may not use the tournament name or logo, website content, written agreement or any material and publication that carry the tournament marks in any way without the written permission of PGA TOUR. 16

17 Volunteer Terms and Conditions Volunteer Credential Terms Release of Liability You grant permission to PGA TOUR to utilize your image or likeness incidental to any live or recorded television or other transmission or reproduction in whole or in part of the tournament. You agree not to transmit or facilitate transmission of any account, description, picture, or reproduction of the tournament, including, without limitation, scoring-related data, without the specific advance written permission of the PGA TOUR. Soliciting autographs from tournament players with intent to sell is prohibited. You agree that you shall not seek autographs of players in order to sell such autographs, and you shall not pay another person to obtain an autograph for you. For security purposes, no bags larger than six inches will be permitted onto the golf course, including purses, chair bags, and camera cases. You hereby consent to the reasonable inspection of your person and property before entering the tournament, which inspection may include, without limitation, metal detection. No food, coolers, ladders, signs, banners, mobile phones, PDA s, radios, televisions, firearms, explosive devices, etc. will be permitted on the grounds. All pagers must be on vibrate. NO cameras or camcorders are allowed during tournament rounds. No alcoholic beverages may be brought onto or taken from the grounds of the tournament. You agree to abide by all rules and regulations established by the PGA TOUR and the Tournament, and a violation of such rules and regulations, including failure to appear for a scheduled volunteer shift, can be a cause for termination of the licensed granted herein, forfeiture of the volunteer credential and your removal from the tournament. You should comply with the PGA TOUR golf cart policy. The volunteer credential cannot be used in a promotion or offered as a prize without permission from PGA TOUR. Resale of the volunteer credential is not permitted. It is unlawful to reproduce the volunteer credential. PGA TOUR reserves the right to revoke this credential and cancel all privileges connected therein. In connection with my activities or the activities of the underage participant ( Minor ) listed herein (for whom I am the legal guardian) as a volunteer at the Tournament to be held at Host Cost in City, State (the Facility ), I agree and understand that the presence of me or the Minor at the Tournament and any volunteer work or services performed by me or the Minor for the Tournament, TOUR, the Facility, its Title Sponsor, their affiliates and subsidiaries and their respective officers, directors, agents, members, employees and officials as well as any other volunteer (collectively referred to as the Indemnified Parties ) may expose me or the Minor to both unknown and unanticipated risks of harm or injury. In consideration of and as a prerequisite to the participation of me or the Minor as a volunteer, I, for myself and the Minor, acknowledge that such risks exist, assume all such risks, and release and discharge the Indemnified Parties from any and all claims for liability for personal injury (including death) or property damage that I or the Minor may suffer while performing such volunteer work or service, whether or not on the premises of the Facility, including, without limitation, any claim arising out of any condition of the premises owned by the Facility or any premises used by TOUR for the Tournament or the conduct of any person in connection with the preparation for, supervision of, or conduct of the Tournament or any practice round or activity connected to or related to it. I further understand that the Indemnified Parties will not maintain insurance to cover me or the Minor for personal injury, property damage or medical expenses, and I accept full responsibility for the costs of treatment for any injury or damages suffered by me or the Minor while volunteering with the Tournament. I have fully informed myself or the Minor of the contents of this Release of Liability by reading it before signing it and agree to be bound by the terms set forth herein in consideration for performing volunteer services. 17

18 Frequently Asked Questions Why is there a fee to volunteer? In order for the tournament charity, Hoag, to benefit as much as possible, we ask that each volunteer pay a contribution. This fee helps offset some of the costs associated with the volunteer package. Can I volunteer and work with my friend? You may request to be on the same committee and work with your friend, but we cannot guarantee it. If you are assigned to the same committee, please notify your chair of your request for similar work schedules, and they will do their best to accommodate your request. Again, we will do our best to accommodate your request, but cannot guarantee that the request can be met. Can I volunteer for more than one committee? Yes, we appreciate volunteers that are able to give additional time. Once you have registered for one committee, you may contact the Volunteer Office and let them know you are interested in volunteering in other areas. Your name will be added to the other committee and additional shifts may be added to your schedule. We do appreciate the additional support as there are committees that are short-handed at times and additional volunteers are needed. What happens after I submit my application? Immediately upon successfully paying and completing the registration process, you will receive a confirmation and you will begin to receive the monthly e-newsletter which will contain important tournament information and updates. Beginning in October, you will receive an informing you of your assigned committee as well as the contact information for your committee chairman. What is in my volunteer package? The volunteer package includes your uniform (polo shirt, full-zip jacket and unisex hat), parking pass, Volunteer badge, souvenir volunteer pin and two Good-Any-One-Day admission tickets. Can someone pick up my volunteer package/uniform for me? Yes, but if the individual picking up these items is not a fellow volunteer, they will be asked to leave their name and contact information for verification purposes. Do I have to attend the volunteer training sessions since I am returning volunteer? Yes. We ask that all volunteers, no matter how many years you have been with us, attend the volunteer training. Every year there are new procedures that are shared and discussed during this time, as well as announcements given. 18

19 Frequently Asked Questions Can I get extra one-day admission tickets? Yes, volunteers have the opportunity to earn an extra Good-Any-One-Day tickets through the Incentive and Referral Plans. Volunteers also have the opportunity to purchase up to 6 GAOD vouchers at a 50% discount of $15 during the registration process. What time do I have to be at the golf course? Your committee chair will let you know what the starting time of your shift is. We ask that you arrive at the course one hour in advance to allow for parking congestion and shuttle times. How long is the volunteer shift? Shift times vary depending on which committee you are on. Your chair will have additional information. Do I have to drive my own car to be on the transportation committee? No, official tournament vehicles will be provided. BUT, you must have a valid driver s license and insurance in order to be on the transportation committee. I can t come for my scheduled shift, who do I call? If an emergency arises and you are unable to work your scheduled shift, please call your designated Chairman first. If you are unable to reach your Chairman call the Volunteer Office at (949) as soon as possible so a message can be delivered to your chair. Due to limited access on-site, we ask that you call the office to ensure the message is received. Where do I go once I arrive at the tournament? Once you arrive at the main gate, please proceed to the Volunteer Village located adjacent to the 1st Tee to register for your shift and receive your meal vouchers for the day. I worked in the morning and now want to watch the golf with my friends, can I drink in my uniform? One of the benefits of being a Hoag Classic Volunteer is the opportunity to enjoy the tournament all week long. If you would like to enjoy the tournament, and/or an alcoholic beverage, we do ask that you change out of your uniform prior to doing so. If you are caught drinking alcohol in your volunteer uniform, you will be asked to leave the grounds and forfeit your badge for the reminder of the week. See the Alcohol Policy for additional information. If I am not working day, do I have to wear my uniform to get into the Volunteer Appreciation Party? Yes. All volunteers attending the party MUST be in full uniform and have their badge. NO EXCEPTIONS. See Volunteer Appreciation Party for more information. 19