Heritage Bay Golf & Country Club

Transcription

1 Heritage Bay Golf & Country Club Rules and Regulations 9/1/2014 Also available for download at

2 Heritage Bay Golf & Country Club Rules and Regulations Table of Contents FORWARD 4 GENERAL INFORMATION Master Association Board of Directors 4 Member Advisory Committees 4-7 Neighborhood Associations & Property Management 7 Community TV, Website, Newsletters 8 Membership Information 8 GENERAL POLICIES Policies 8 Member Privileges 9 Transfer of Privileges 9 Tenants 9-10 Guest Privileges 10 Rental Applications Membership Cards 11 Heritage Bay Community Emergencies 12 Life Threatening Emergencies 12

3 Pets 12 Employees of the Club 12 Service 13 Visitor Access 13 Use of the Club Master Association Dues 15 Delinquent Policy 15 Annual Food & Beverage Minimum 15 Theft & Lost and Found 15 Member Injuries 16 Parking 16 Speed Limit 16 Walking/Jogging 16 Ponds 17 Athletic Lockers and Club Storage 17 Driving Range 17 FOOD AND BEVERAGE Dining Room Hours of Operation 17 Concession Hours of Operation 18 Reservations/Cancellation Policy 18 Private Parties 18 Meetings 18

4 Dress Code 19 Smoking Policy 19 GOLF Golf Course Rules Lightening Protection 21 Electric Golf Cart Operation Golfers Walking the Golf Course 22 Dress Code - Golf Course/Driving Range/ 23 Putting Greens Tee Time Policies Junior Play 24 Golf Courtesy and Etiquette Golf Handicaps TENNIS RULES PICKLEBALL RULES 27 SWIMMING POOLS/ SPA AREA DRESS CODE FITNESS ROOM AND DRESS CODE 28 DISCIPLINARY ACTION 29 SIGNATURE PAGE 30

5 HERITAGE BAY GOLF & COUNTRY CLUB RULES AND REGULATIONS FORWARD The following rules and regulations have been adopted, and will be administered by the Heritage Bay Golf & Country Club Board of Directors. It is the intent of the officers and directors to limit these rules and regulations so that everyone will obtain maximum use and enjoyment of the facilities. Consequently, proper etiquette and rules governing a country club apply. The rules and regulations of Heritage Bay Golf & Country Club (hereafter referred to as the Club) are designed to protect the rights and privileges of our Members, their families and guests, and to protect Club property. Enforcement of these rules and regulations will primarily be placed in the hands of management whose principle responsibility is to provide our Members all of the courtesies, comforts and services to which they are entitled. It is the duty of those using our facilities to understand and adhere to the rules and regulations, and cooperate with the Board of Directors, management and staff in the enforcement thereof. GENERAL INFORMATION

6 Heritage Bay Management Team: General Manager: Gary Wilcox, x 111; gm@golfheritagebay.com Director of Administrative Services: Cindy Wieschhorster x109; cindyw@golfheritagebay.com Director of Golf: T.K. Matthews, x104; tkm@golfheritagebay.com Golf Course Superintendent: Kevin Schaal, ; supt@golfheritagebay.com Food & Beverage Director: Matt Renner, x 119; mattr@golfheritagebay.com Banquet Manager: Kristin Downey, x110; kristind@golfheritagebay.com Head Tennis Professional: Dave DeKeersmaker, ; heritagebaytennis@gmail.com Activities Director: Kaitlyn Gerroir, x107; kaitlyng@golfheritagebay.com Fitness Director: Pam Ayers, ; heritagebayfitness@gmail.com Director of Security: Greg Gaffney, x106; security@golfheritagebay.com

7 Frequently Used Phone Numbers: Clubhouse (Main): (239) Administration: (239) , ext.108 Dinner Reservations: (239) , ext.108 Grille Room: (239) Chickee Hut (Snack Bar): (239) Golf Shop: (239) Golf Course Maintenance: (239) Tennis Shop: (239) Fitness Center: (239) Gatehouse (Security): (239) Gatehouse Voice Service: (239)

8 MASTER ASSOCIATION BOARD OF DIRECTORS: PRESIDENT Phil Magnarella VICE PRESIDENT Grant Stewart SECRETARY TREASURER DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR George Sacco Jack Arcurie Jerry Hollinden Ramona Keeley Charles Russell James Stetson James Walker MEMBER ADVISORY COMMITTEES In accordance with the Heritage Bay By-Laws, the Board of Directors has established the following committees: Architectural Review (ARC): Ensures that any changes to structures and landscaping throughout the community conform to approved guidelines Building & Grounds: Advises on all Common Area building and grounds to ensure structural integrity, safe conditions and proper and timely maintenance Compliance: To hear evidence from both sides related to alleged member violations and to decide whether such evidence is sufficient to warrant fine and/or suspension Finance: To provide financial management and treasury expertise to the Board of Directors, and assist in oversight of the Club s accounting and financial reporting

9 House: Advises on Member social events, menus and hours of operation Golf: Advises on golf operations, policies and procedures Long Range Planning: Formulates and maintains a long-range strategy for maintaining Heritage Bay Golf & Country Club as a leading competitor in residential, gated communities in the Naples area, and submits them to the Board Safety/Security/Emergency Preparedness: Provide Heritage Bay community with a support structure to assist in protecting lives and property Sports: Advises all matters relating to the swimming pools, fitness center and tennis courts NEIGHBORHOOD ASSOCIATIONS AND PROPERTY MANAGEMENT Cambridge Management Company: (239) James Farese Ashley Renninghoff Vision Property Management: (239) Pat Cattanach ANNUAL MEETING The Annual Meeting for the Master Association of Heritage Bay shall be held in Collier County, during either March or April of each year, at a day, place and time designated by the Board of Directors, for the purpose of electing Directors and transacting any other business duly authorized by the Members.

10 COMMUNITY TELEVISION AND WEBSITE Tune in to Channel 195 on your television for all the latest Heritage Bay information, including upcoming events, golf association news and community notices. Visit our website at for the most up-to-date community information. Make your golf tee times through this site by linking to Chelsea. MEMBERSHIP INFORMATION Members should verify that all personal information, including address, is up to date on the My Profile page of the Heritage Bay website. Members should report any seasonal changes in their mailing address to the Administration Office. All new members and tenants should attend an orientation, which will be scheduled at time of registration. At registration, owners and tenants will be issued a bar code, to be placed on vehicle by a member of the Administration staff. Resident s Guests and Renters may obtain a visitor pass which coincides with the dates on their lease or visit. Visitor passes must be displayed on the dashboard at all times while on Heritage Bay property. POLICIES GENERAL POLICIES All policies shall be in effect unless amended by the Master Association Board of Directors, who may change policy without notice. They apply to and are binding upon all Owners, transferees and guests and are designed to protect the rights and privileges of all who reside in Heritage Bay.

11 MEMBER PRIVILEGES Every owner of a lot, unit or parcel shall be a member of the Association and be entitled to the enjoyment of the Common Area. One individual for each unit shall be considered the Member of Heritage Bay Golf & Country Club, his (or her) spouse and children under 21 years of age, who reside with parents in the unit, shall be entitled to the use of the club amenities. TRANSFER OF PRIVILEGES 1. A completed transfer form, signed by the owner, must be received and approved by the Administration Office and their Neighborhood Association, no less than thirty (30) days in advance of delegation. 2. A processing fee, currently $ (subject to change at the discretion of the Board of Directors), must accompany the completed transfer form. 3. Transfer of privileges will only be approved if the Owner s account is current in all fees and charges, including annual assessments, special assessments, minimums and monthly billing, in accordance with the Master Association. 4. During the time specified on the transfer form, the owner s membership privileges are rescinded. 5. An owner may not transfer his membership privileges for less than 30 days. 6. The transferee must be residing in the unit for which the privileges are transferred. 7. Privileges for the use of the club amenities are transferred to one individual, his/her spouse and dependent children under the age of 21 who reside with parents in the unit. TENANTS

12 There are two types of Tenants; both must register with the Administration Office upon arrival. Transferee One who rents a unit from a homeowner and the homeowner has transferred privileges. Non-transferee Tenant One who rents a unit from a homeowner and the homeowner has not transferred privileges. A Non-transferee Tenant is limited to lodging only and is not entitled to utilize any of the club facilities. GUEST PRIVILEGES An individual who is the guest of a Member or of a transferee is entitled to the use of the clubhouse, golf course and other facilities under rules established by the Board of Directors. An individual who has paid a daily guest fee for use of the golf course is also entitled to the use of the clubhouse. The General Manager or any other management personnel employed by the Club may deny guest privileges to any individual when, in their opinion, it is in the best interest of the Club to do so. RENTAL APPLICATIONS Homeowners who plan to rent their units must follow rules established in the Master Association documents and Neighborhood Association documents. Rental delegation forms are available in the Administration Office. The application must be submitted no less than thirty (30) days prior to the start of any lease, to the Administration Office and the Neighborhood Association property management company. The Club will make its best efforts to process and notify Owner/Rental Agent of approval/disapproval of the proposed lease within 14 days of Application receipt. When time is of the essence, and the fully completed Application is filed in less than (30) days prior to the start date of the lease, the application will receive special, expedited handling. Every possible effort will be made to process the application in a timely manner after being received at the Club office. The

13 communication of approval or disapproval will then be communicated to the Owner in an expeditious manner (Electronically, phone, fax, etc.). No transferee or non-transferee tenant may move into a rental unit without rental notification to the Neighborhood Association Board of Directors and no lease may be for less than thirty (30) days. Please contact the Administration Office for additional information. The Club shall not have a duty to approve a lease if any denial is based upon any of the following factors: (A) The person seeking approval as a tenant ( which shall hereinafter include all proposed occupants) has been convicted of a crime involving violence to persons, any felony, or is a sexual offender or predator as those terms are defined by laws of any state. (B) The Application on its face, or the conduct of the applicant, indicates the person seeking approval intends to conduct himself in a manner inconsistent with the Governing Documents. (C) The person seeking approval as a tenant has a history of disruptive behavior or disregard for property rights of others as evidenced by his conduct in other housing situations. (D) The Owner has failed to provide a completed Application in a timely manner. (E) All assessments, fines and other charges against the unit and or Owner have not been paid in full. (F) The Owner is in violation, or has regularly violated in the past, provisions of these Rules and Regulations related to leasing or enforcing Tenant conduct to be in compliance with covenants, restrictions, and rules and regulations of the Community. MEMBERSHIP CARDS All members, transferees, and applicable members of their families (spouse and children under 21 living with parents of transferees) shall be issued membership

14 cards. These cards are to be carried at all times while on Club property. Loss of cards should be reported to the Administration Office, at which time a replacement card will be issued for a nominal fee. HERITAGE BAY COMMUNITY EMERGENCIES During business hours, please call the Security Office at (239) x106 or the Administrative Office at (239) x108. After business hours, please call the Gate House at (239) LIFE THREATENING EMERGENCIES Please call 911 and the Gate House at so that the Guard Attendant may direct emergency services/vehicles to the appropriate address. AED s (automatic electronic defibrillators) are available from the rangers on the golf course, in the fitness center and in the main dining room. Heritage Bay staff have been trained in CPR and the use of AED s. PETS Pets are a privilege, not a right. Pets are limited to cats or dogs and a maximum of two pets per household. (No pit-bull or pit-bull like breeds) are allowed. Pets cannot be left unattended on a lanai. Pets must be on a leash when outside. Owners must clean up after their pets. Pets are not permitted in the clubhouse, fitness center and pool areas, on the tennis courts, golf course or any Common areas of the Association. Tenants are not allowed pets at any time. EMPLOYEES OF THE CLUB Members, transferees and their guests are to be respectful of Club employees and are not permitted to reprimand Club employees or in any way interfere with

15 the management of the Club. Serious complaints regarding specific employees should be addressed to the General Manager, or may be made in writing to the Board of Directors. SERVICE Slow, unsatisfactory or improper service should be brought to the attention of the Manager on duty immediately. Comments and suggestions are always welcomed and should be brought to the attention of the appropriate department manager. VISITOR ACCESS All visiting vehicles will be logged in by license upon arrival at the Immokalee Road Gatehouse entrance. A current driver s license for each non-resident vehicle will be scanned for security purposes. A pass will be issued for that day only. Members may request a pass for a longer duration from the Administration Office for relatives or guests staying with the Members. Please note that packages, documents, luggage, keys to homes/vehicles will not be accepted by the Guard Gate Attendants. The only exception will be for the Administration Office to pre-authorize a specific delivery. USE OF THE CLUB 1. Members, transferees and guests shall at all times conduct themselves in an orderly fashion. Heritage Bay is a Golf and Country Club. Proper manners and conduct must be adhered to all times while on Heritage Bay property. 2. The hours of operation of the various Club facilities shall be determined by the General Manager and may be adjusted seasonally as Member usage dictates. 3. Gambling is not permitted in the Clubhouse in accordance with state liquor law regulations.

16 4. Subscriptions, petitions or notices concerning Club affairs shall not be distributed or posted by any Member or Transferee. 5. Subscriptions, petitions or notices not concerning Club affairs shall not be distributed or posted without prior approval of the General Manager. 6. Owners are responsible for the conduct of their residents, tenants and guests at all times. No one is allowed to engage in any activity other than golf on the golf course.no pet walking, Frisbee, ball playing, practice golf, etc. 7. The cost of replacing any property of the Club, broken, damaged, or removed by Members, transferee, guest or any member of their families shall be charged to the Member. This includes signage removed or destroyed in/around pool and common areas. 8. No food or beverage shall be brought into the clubhouse or consumed on Club premises unless purchased from the Club or authorized by Club Management. 9. Decorations for private parties must have the approval of the General Manager or the Club Operations Manager. 10. Animals are not permitted in the clubhouse, fitness center, and pool areas, on the tennis courts, golf course or any Common area of the Association. 11. Personal Property should not be left unattended on the Club property. The Club is not responsible for lost, damaged, or stolen property. 12. Rollerblading and skateboarding are not permitted around the Clubhouse, tennis courts, fitness center, parking lots, golf course and if a nuisance or causes interference with local street traffic. 13. Smoking is not permitted in the clubhouse, golf shop, fitness center, swimming pools and restrooms, and only in the designated area at the Chickee bar. 14. Card playing is permitted in the clubhouse in the areas provided for this purpose and other areas as deemed practical and feasible by the General Manager. 15. Cell phone use is not permitted in the Dining Room, Card Room and is discouraged on the golf course. Exception to this policy will be for emergency phone calls only. Please be considerate of others when using your cell phone.

17 16. Monetary fines may be accessed for violation of the Master Association and Home Owners Association Documents, at the discretion of the Compliance Committee. MASTER ASSOCIATION DUES Per the Master Association documents, an annual assessment against each living unit shall be assessed on the first day of each fiscal year. Assessments are payable annually by January 1. Written notice of the annual assessment will be sent to all owners at least thirty (30) days prior to the due date. Please ensure that unit owners update their seasonal addresses. ANNUAL FOOD AND BEVERAGE MINIMUM Each Heritage Bay unit owner is required to spend $ for food each calendar year. Alcohol is included under the meals minimum. All Member statements, mailed the first week of each month, will show the unspent balance remaining for the year. Any unspent balance remaining from the $ minimum as of December 31 st will be billed on the December statement due and payable by January 31st. The per unit annual food minimum may also be satisfied through use by the registered transferees who reside in a unit. All food charges must be signed to the Member account in order to be tracked properly. THEFT & LOST AND FOUND The Administration Office as well as the Golf Shop has a Lost and Found. However, Heritage Bay is not responsible for the safekeeping of valuables and other personal property. Our storage areas are not guaranteed to prevent theft and our insurance company does not cover replacement of any personal items such as money, jewelry, clothes, shoes, etc. stored in lockers, golf bags, etc.

18 MEMBER INJURIES When on Heritage Bay property (golf course, clubhouse, fitness center, tennis courts and common areas), Members, transferees and guests will be financially responsible for all medical or liability claims resulting from any negligent act on their part. It is the responsibility of the Member to maintain adequate insurance coverage. PARKING Clubhouse parking areas are marked to permit maximum use of space with minimum inconvenience. Warnings for improper parking will be issued, but repeated infractions will result in towing of any offending vehicle at the owner s expense. Parking is not permitted on grass areas around the Clubhouse or any areas identified by No Parking signs. No parking between the hours of 11PM to 6AM in clubhouse parking lots, satellite pools or on community streets. Residential parking is not permitted in club or pool parking spaces at any time. Parking in the circular drive and under the covered portico adjacent to the clubhouse is strictly prohibited in accordance with state fire laws. No commercial vehicles shall be parked in the community except those temporarily present on business. No boat, trailer, camper, mobile home, bus, disabled, inoperative, or unlicensed motor vehicle may be parked in the community except for loading and unloading purposes, unless it can be housed in a closed garage. No repairs, maintenance, or assembling or disassembling motor vehicles may be performed except for emergency repairs or within a closed garage. No motor vehicle shall be parked anywhere other than paved roads or other areas designated for that purpose. Parking on lawns or landscaped areas is prohibited.

19 Any vehicle parked in violation of this policy will be subject to be towed away at the owner s expense. SPEED LIMIT The Club has a posted speed limit of 25 MPH throughout the community. Everyone is required to adhere to this speed limit and to obey all traffic control signs. Please note that radar detection devices are used to monitor traffic in the community. Please come to a complete stop at all stop signs and show caution at all cart path crossings. There is a 25 MPH speed limit throughout the community. Private Golf Cart Operation All private golf carts driven in the community must be registered with the Administration Office. Private golf carts are not allowed to be driven on the golf course or in the clubhouse area at any time and must be parked in designated vehicle parking areas. Individuals operating private golf carts or similar vehicles in the community must have a valid driver s license. WALKING AND JOGGING, OTHER SPORT ACTIVITIES No walking, jogging, biking, skateboarding, rollerblading or pet walking on the golf course or cart paths at any time. Please contact Security at (239) to report any violations. There are designated bicycle lanes for bike riders. PONDS The large ponds at the entrance to Heritage Bay are reserved for fishing. It is strongly discouraged to fish in the other ponds throughout the development.

20 Children must be accompanied by an adult when walking along the edge of a pond. Feeding or taunting alligators is prohibited and subject to a $ State of Florida fine. ATHLETIC LOCKERS AND CLUB STORAGE Athletic lockers are available on an annual basis and Golf club storage is available on a monthly, seasonal, and annual basis. Please check with the Golf Shop for additional information. DRIVING RANGE The driving range/putting range is open during posted operating hours only. The Club dress code applies to the driving and putting ranges. Members and transferees must accompany guests using the range at all times. Please observe posted rules daily. Ranges balls must not be removed from the practice area or used on the golf course. FOOD AND BEVERAGE It is the intent of the Club to comply with all Federal, State and local laws pertaining to the sale and service of alcoholic beverages. Instances of intoxication by Members, transferees, and guests may be subject to disciplinary action. Employees of the Club may, at their discretion, refuse service of alcoholic beverages to any customer who appears impaired to the level that the individual may injure himself or others upon leaving the area or is abusive in either language or threatening demeanor. DINING ROOMS HOURS OF OPERATION

21 Change seasonally, and will be posted on the Heritage Bay website, weekly newsletter, calendar, and on the weekly e-blast. SNACK BAR/CHICKEE BAR HOURS OF OPERATION Open 7am until 8pm daily. RESERVATION AND CANCELLATION POLICY Dining Room reservations are strongly advised and may be made by calling (239) x107. While the Club accepts credit cards, Members are encouraged to charge purchases to their membership accounts to receive credit toward their food and beverage minimum. If plans change, please call the Dining Room to cancel reservations so others may be accommodated. Reservations for Member social events will be accepted on a first-call basis until the event is sold out. Reservations will normally be accepted one month in advance of all events. A wait list will be used to replace any cancellations. When making reservations you must provide names and membership numbers for all members of the reservation. Cancellations for Member social events must be made at least 48 hours in advance to avoid being charged for that event. You may cancel a reservation by calling (239) x107. PRIVATE PARTIES The Dining Room may be booked for private parties, providing there is no conflict with Club operations or functions, by calling the Banquet Sales Manager. MEETINGS

22 Due to the large numbers of groups wishing to use Club facilities, all groups are required to reserve space and time with the Administration Office. Space will be reserved on a first call basis. The reservation must specify any set-requirements prior to the meeting. The Club reserves the right to re-assign function rooms and limit space of any group. DRESS CODE The dress code throughout the Club is country club casual. This requires gentlemen to wear collared shirts, dress shorts or slacks; women and children similarly appropriate attire requested.- Swim attire, cut-offs, tee shirts, tank tops, and gym attire are not allowed in the Clubhouse. Denim is not allowed in the dining room. Gentlemen must wear shirts with collars. Going shirtless while excercising or biking through the community is not allowed, everyone should be properly attired. In some instances, dress for special Club Sponsored Events will be an exception to the normal dress code. The announcement of any special Club event will include any exceptions to the normal dress code policy. SMOKING POLICY Smoking is prohibited in all enclosed areas of the Club, including the clubhouse, fitness center, golf shop, tennis shop and restrooms. There is a designated smoking area at the Chickee Bar although smoking is prohibited in the remaining bar area, and the tables where food is being served. Smoking is not allowed inside all fenced pool areas and is discouraged on the golf course and Common areas.

23 GOLF GOLF COURSE RULES In setting these rules for use of the golf course, management is in no way attempting to restrict the enjoyment obtained from playing our course. It is however, necessary to follow certain procedures to ensure maximum enjoyment and safety to all golfers. It is hoped that pride in our Club, together with the thoughtfulness and consideration we afford our fellow golfers, will make enforcement of any rules unnecessary. 1. The rules of the United States Golf Association (USGA) govern play, except when local rules take precedent. Refer to the scorecard for local rules. 2. Use of the golf course is controlled by the Director of Golf. The Director of Golf, in consultation with the General Manager, may establish certain days and times during which the golf course may be reserved for men s and women s golf days and special events. 3. All players must register at the Golf Shop before playing the golf course. 4. The Director of Golf and Course Superintendent shall determine when the course conditions prohibit play. 5. All play must start on designated number one tee unless authorized by the Golf Shop staff. 6. No more than four (4) players per group are permitted unless authorized by the Director of Golf. 7. Each player must have a set of clubs and golf bag when playing the course. 8. Practice golf activities shall be limited to the driving range, chipping green and putting green. Practice is strictly prohibited on the golf course. 9. All paper, bottles, cans, cigarettes and cigars and other trash should be placed in your golf bag or cart until you reach a receptacle. No coolers are allowed on the golf course unless supplied by the Club. 10. Members must request a Handicap Flag from the Director of Golf.

24 11. Ball hawking is not permitted at any time due to pace of play, safety and security concerns. The Club employs licensed and bonded firms to retrieve golf balls from our ponds. 12. Walking, jogging, skateboarding, rollerblading, bicycling, pet walking, ball playing are not allowed on the golf course or cart paths at any time. 13. There are alligators, snakes, and other wildlife in the ponds and Common Areas throughout the community. Please use caution around these areas. Florida State Law prohibits the feeding of alligators. DO NOT APPROACH ANY ANIMALS AT ANY TIME. 14. Use of the golf course is controlled and supervised by the Director of Golf. Non-golfers are not permitted on the golf course. 15. Range balls are to be used on the driving range or in the pitching area only. Range balls may not be taken from the practice areas for any reason. 16. Cell phone use is not permitted on the golf course unless for emergencies only. 17. Members should arrive at least 15 minutes prior to their scheduled tee time to allow sufficient time to check in at the Golf Shop and with the Golf Starter. LIGHTNING PROTECTION Lightning is a severe hazard that must be viewed seriously. Players should stop play and seek shelter any time they believe lightning threatens them. Places to seek shelter during the lightning include: clubhouse, maintenance building, oncourse buildings and automobiles. Places to avoid during lightning: open areas, water, tall trees, metal fences, overhead wires and power lines, elevated grounds, golf carts. Do not use cell phones or radios. ELECTRIC GOLF CART OPERATION 1. Individuals operating electric carts must have a valid driver s license.

25 2. Carts are restricted to two riders and two bags. 3. During normal operating conditions, the 90 degree rule is always in effect. Carts are to remain on cart paths until reaching a point adjacent to where the ball lies. At that point, carts may drive across the fairway directly to the ball and should return to the cart path on the same line after the shot has been played. 4. Carts are never permitted on the shoulder or surface of any tee, green or bunker. Ropes indicate areas where the Golf Course Superintendent restricts cart traffic. 5. The Director of Golf and Golf Course Superintendent shall determine when the golf cart operation is prohibited or restricted to cart paths only. 6. No personal golf carts are permitted on the golf course at any time. 7. Carts must remain on the cart path on all par 3 s at all times. 8. The driver of the cart always assume responsibility for returning carts in the same condition as when the cart was taken. The driver of the cart is also responsible for any damage that occurs through the operation of the cart. 9. All golf carts must come to a complete stop at all cart path crossings. Golf carts do not have the right of way in traffic. 10. Golf carts are not allowed in the parking lot at any time unless authorized by the Director of Golf. 11. Golf carts must be returned to the cart attendants immediately following play. GOLFERS WALKING THE GOLF COURSE Walkers are permitted to play on the golf course after 4:00 pm (hours subject to change seasonally). Walkers must register at the Golf Shop prior to play. Failure to register prior to play will result in suspension of golf privileges. Walkers must carry club approved sand bottles to replace divots. Sand bottles are available for purchase in the Golf Shop. Walkers must begin play at the first tee unless of the daily designated walking course otherwise authorized by the Director of Golf.

26 Walkers cannot enter the golf course from their home sites. Walkers must adhere to all golf rules and proper etiquette. GOLF COURSE/DRIVING RANGE/PUTTING GREEN DRESS CODE Gentlemen must wear collared shirts or logo mock turtle neck; shirts must be tucked in, no cargo shorts. Ladies shirts may be collarless and have sleeves, or have collars and be sleeveless. Any golfer not conforming to the dress code will be requested to change prior to play. TEE TIME POLICIES The Chelsea Automated Tee Time System is in operation at Heritage Bay in order to provide equity and fairness for every Member. You may access the Chelsea System on golfheritagebay.com. Please note the following which will provide maximum benefit to all Members. 1. All tee times will be made by membership number. 2. A Member must schedule tee times for a guest and the guest must play with the responsible Member. 3. Vacancies on the printed Chelsea tee sheet will be filled on a first come first serve basis. 4. Members whose names appear on the Chelsea tee sheets may not substitute a guest in place of a member. 5. Once Chelsea tee time sheets have been printed, only the Member can cancel their tee time. 6. Notice of tee time cancellation must be given by 5:00 pm of the previous day. Anyone found not giving appropriate notice of tee time cancellations will be charged for fees associated with the scheduled tee time.

27 7. Member tee times may be requested 14 days in advance. 8. Members should advise the Golf Shop of their address for tee time confirmation availability. Additional information of the Chelsea Automated Tee Time System is available in the Golf Shop. JUNIOR PLAY 1. Children, 18 through 21 years of age, who reside with their parents, are entitled to the same privileges as their parents. 2. Juniors, under the age of 18 years of age, are NOT allowed to start before 3:00 pm (during season Nov. thru April) unless they are accompanied by an adult golfing Member. Juniors must register their age with the Golf Shop prior to play. 3. Golf rules, dress code and etiquette will apply to Junior Players at all times. GOLF COURTESY AND ETIQUETTE Golf is a game where courtesy and etiquette should always be observed. The following policies should be strictly adhered to for the maximum enjoyment of everyone using the golf course. 1. Please repair all ball marks on greens and sand all divots in the fairway. 2. Please rake your tracks while leaving a sand bunker. Rakes should be placed back in the bunkers away from the edges. 3. After finishing a hole, place the flag in the hole and leave the green immediately. Proceed to the next tee, do not remain parked alongside of the green; mark your score at the next tee. 4. Please be respectful of private property surrounding the golf course. Under no circumstances shall electric carts be driven on, or any shot played from, areas other than golf course property.

28 5. Slow Play Players are required to maintain a pace of play that keeps them up with the group in front of them. The focus should be on golf play. Rangers and/or golf shop staff routinely monitor the speed of play and are required to enforce the following policy for the pleasure and enjoyment of the entire field. First Offense: The group has fallen behind the group in front of them and has fallen behind the allotted time limit for their position on the course. The ranger will display a yellow flag which indicates your group is out of position and that you need to catch up to the group in front. Second Offense: The group has not improved their position. The ranger will again display the yellow flag to inform them of their second warning, emphasizing the need to catch up to the group in front. Third Offense: The group has been yellow flagged twice and has not improved their position. The Director of Golf or Assistant Golf Professional will display a red flag and escort the group to a position directly behind the group in front of them. GOLF HANDICAPS

29 Golf handicap service is provided for Members and transferees for an annual fee, the amount to be determined by the Director of Golf. To establish an accurate and legitimate handicap, players are required to post scores after each completed round of golf. The handicap computer is located in the Golf Shop. Scores may also be posted on-line at with instructions for the posting of scores available in the Golf Shop. To be eligible for tournament play, an authorized U.S.G.A. handicap may be required as deemed necessary by the Director of Golf. TENNIS RULES Members, transferees and their guests shall have the right to use the Club courts at any time the tennis courts are open. The Operating hours will depend on the season, weather and utilization of the facility; call the Tennis Pro Shop at , for more information. Courts are not to be used when nets are lowered. 1. The code, (revised 1985) as published by the United States Tennis Association shall govern play. 2. Playing guests must be accompanied by a Member or transferee. 3. No food or beverage shall be brought onto the Club tennis premises unless purchased from the Club or approved by Club Management. 4. Courts are not to be used for any purpose other than tennis or pickle ball. 5. Tennis shoes (soft soled shoes only) must be worn at all times. (Black soled shoes or jogging shoes are not allowed) Men must wear tennis shorts and/or appropriate warm-up suits. Women must wear tennis short, skirts, dresses or appropriate warmup suites Tank tops, tee shirts, running shorts, and bathing suits are not permitted. 6. All players are expected to observe tennis etiquette on and off the Club courts.

30 7. The use of profanity, loud noises or any form of misconduct will be subject to disciplinary action. 8. No person shall cross another court while play is in progress, but shall wait until a point is over. 9. No person shall distract or interfere with players while a match is in progress. 10. Please check the bulletin boards located at the tennis courts and in the Fitness Center for updates on organized tennis activities, including Round Robin competitions. 11. The tennis courts are reserved for Round Robin play on a regular schedule, See bulletin boards for updates. SWIMMING POOLS AND SPA Members, transferees and their guests are entitled to the use of the community swimming pools during the hours of dawn until dusk, unless otherwise prohibited. There is NO lifeguard on duty. Swimming is at one s own risk. Florida State Board of Health Rules concerning swimming pools must be followed. 1. Persons with open sores, cuts or communicable disease may NOT enter the pool. 2. Animals are NOT allowed in the pool areas. 3. Persons must shower before using the pool. 4. Bathing suits or proper bathing attire only. No street clothing, such as cutoffs, denim, etc. are allowed. 5. Children under the age of 12 must be accompanied by an adult. 6. Babies may use the pool with appropriate swim diapers. 7. Use towels when sitting on the lounges and chairs. 8. No running or loud noises are allowed in the pool area. 9. No glassware or food is permitted in the pool area.

31 10. No inflatables, other than swimming aids for small children, are allowed in the pool. No balls or Frisbees are allowed. 11. Persons using radios, ipods or other music devices must use earphones. 12. Pool depth is measured in feet. NO jumping or diving is allowed. 13. Emergency telephones (direct 911) lines are located at each community pools. 14. Roll down umbrellas before leaving the pool area. 15. Children under the age of 3 are not allowed in the spa. FITNESS CENTER All members, transferees and their guests are entitled to the use of the Fitness Center. Hours: Staffed 9am-3pm Monday Friday, Saturday 10am-3pm, Sunday 11am-4pm. Card access is 5am-10pm daily. 1. Use of the equipment should be in accordance with manufacturer s recommendations. 2. Use of the Fitness Center and equipment is at one s own risk. The Club accepts no liability for injuries. A Fitness/Activities waiver must be completed and signed before using the facilities. 3. No glass of any kind is permitted in or around the Fitness Center. 4. No food is permitted in or around the Fitness Center. 5. Children under the age of 16 are NOT permitted to use the equipment at any time. 6. Individuals planning to use these facilities are urged to consult their physician and have an exercise program arranged. 7. Fitness/walking shoes and proper attire no bathing attire must be worn when using the fitness equipment. Sandals, flip-flops, etc. are not allowed. 8. Use of the equipment should be limited to thirty (30) minutes when another individual is waiting to use that particular piece of equipment.

32 Equipment should be cleaned after each use. Cleaning cloths are available in the Fitness Center. 9. Please check the bulletin board in the Fitness Center for scheduled classes throughout the year. 10. Report any abuse of facility or faulty equipment to (239) DISCIPLINARY ACTION In situations where individuals do not observe the rules and regulations as outlined in this booklet, and as per the documents governing Heritage Bay Master Association and individual Home Owners Associations, it may be brought to the attention of the General Manager for referral to the Compliance Committee. It is understood that owners are responsible for the actions of their guests and tenants.

33 I have received a copy of the Heritage Bay Rules and Regulations, and I agree to abide by them as outlined. If at any time Club management team requests that I or my guest, refrain from activity that is thought to be disruptive or in violation of the rules, I agree to abide by that request. If I fail to abide by the request of the management team, I understand that I could be fined or have privileges suspended. Signature Date

34