World Passenger Symposium

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1 World Passenger Symposium October 2017 Centro de Convenciones Internacional de Barcelona (CCIB) World Financial Symposium 2014 World Passenger Symposium 2017

2 Opening Plenary

3 World Passenger Symposium 2017

4 Economic Outlook and Passenger Forecast Andrew Matters Head of Industry Analysis World Passenger Symposium 2017

5 Traffic volumes have grown strongly in 2017 Billions per month RPKs, seasonally adjusted FTKs, seasonally adjusted Billions per month Source: IATA World Passenger Symposium 2017

6 Driven by an improved economic backdrop 57 Composite PMIs (50 = no change) Advanced markets Global Emerging markets Source: Markit World Passenger Symposium 2017

7 and lower fares US$ per RPK, seasonally adjusted Global average yield, US$ constant exchange rate (Jan 2011) Global average yield Source: IATA World Passenger Symposium 2017

8 But strong demand doesn t guarantee financial health % of invested capital Return on capital invested in airlines 10 Cost of capital (WACC) Return on capital (ROIC) Source: IATA World Passenger Symposium 2017

9 A change in load factor performance has helped Breakeven and achieved weight load factors 69 Achieved % ATKs Breakeven Source: IATA World Passenger Symposium 2017

10 so too capital productivity gains Operating margin, % revenue Capital productivity Operating margin Capital productivity, revenue/invested capital, US$ Source: IATA World Passenger Symposium

11 Although net profit is still just US$7.70 per pax US$ vs 2017(f) Source: IATA Nth America Latin America Europe Asia Pacific Africa Middle East Industry World Passenger Symposium 2017

12 Pax demand to double over the next 20 years Global passengers (O-D basis, billion) 10 A Relaxing of Regulations 9 Constant policies scenario 8 A Pick-up in Protectionism bn bn Source: IATA/Tourism Economics World Passenger Symposium 2017

13 Where s the growth coming from? North America 452m 2.3% Latin America 421m 4.2% Europe 550m 2.3% Middle East 322m 5.0% Africa 274m 5.9% Asia Pacific 2,066m 4.6% Source: IATA/Tourism Economics World Passenger Symposium 2017

14 The Top 10 air passenger markets 2036 vs 2016 Source: IATA/Tourism Economics World Passenger Symposium 2017

15 A pivotal moment approaches % of global O-D passengers 70% 60% 50% Within developing markets 40% 30% Within advanced markets 20% 10% 0% Between advanced and developing markets Source: IATA/Tourism Economics World Passenger Symposium 2017

16

17 Leading New ICT, Enable Industry Digital Transformation Xilin Yuan President of Transport Sectors, Huawei Technologies Co., Ltd

18 Huawei at a Glance 71.5B $ 180,000 80, NO. 72 NO.129 Revenue Employees R&D employees R&D institute and centers Interbrand's Top 100 Best Global Brands Fortune Global 500 2

19 Of the global population Countries 3

20 Digitalization Begins with Connection 4

21 Innovation Story: Internet of Elevators/Escalators Centralized O&M, reduce OPEX by 50% Cloud-Edge Collaboration, shorten Troubleshooting Time 90% IoEE, a health indicators, to make the elevators smart real-time elevator monitoring by Schindler 15 million elevator around the world, with 700+ sensors on each one 5

22 Innovation Story: Internet of Luggage NB-IoT Track your Bag, anytime, anywhere NB-IoT luggage tracking solution by Vodafone and Samsonite Mobility 6

23 Transformation is accelerating, comes to the inflection point Cloud service 1 st Cloud Service (Amazon) 11 years Using Cloud > 40 millions Mobile Broadband 1 st Mobile Video Service (Docomo) 16 years MBB users >2 billion Connection 1 st M2M Connection (Siemens) 22 years IoT connections >8 billion

24 Data becomes the new Core Elements People Wealth Things Data Data becomes the new core elements Connect Employee Customer Product Equipment Process Partner 8

25 Digitalization Demands New ICT Architecture 9

26 Cloud-Pipe-Device Architecture, Enable Digital Enterprise Data processing Cloud Digital enterprise Data transmission Synergy Pipe Data generation Device Enterprise digitization should be an organic process 10

27 The Value of the Cloud Lies Beyond the Cloud SIPG shipment tracking Huawei Cloud Cloud Public Cloud/ Hybrid Cloud Low initial investment and on-demand expansion Service rollout in 18 days 11

28 Solving the Challenges of Devices Goes Beyond Devices Connect Millions of Ofo bikes thru NB-IoT NB-IoT Network adapted to devices Lower cost Massive connections NB-IoT Lower power consumption Wide & Deep Coverag 12

29 Innovation Need Gathering Powerful Ecosystem Open: for industry innovation Elastic: for business expansion on demand and agile migration of apps Open/elastic/flexible/secure platform Flexible: for every industry scenario Secure: hardened from end to end Business-driven 13

30 Best Partner in the digital transformation Era Technology Platform Ecosystem Cloud Computing SDN IoT Big Data Mobility Flexibility Security Openness Resiliency Developers Standards Partners Opensource Community 14

31 Huawei BDII Promoting digital transformation ICT Convergence Capabilities Product Innovations Transportation Network Cloud OS Finance Government Power Manufacture Applic ation esdk Cloud Big Data Social IoT Mobility CPS Drive Enable Storage Server Enterprise Wireless Big Data Security UC Industry Customers Partners Huawei 15

32 Huawei's Practice on Digital Transformation Today Objectives Huawei IT investment IT support business development Huawei IT 28 innovation centers 30% 70% O&M Transformation 70 PB Data, 80% on cloud 170+ countries 180 Gbit/s network bandwidth ROADS experience Leading operational efficiency (Note: Most companies in the industry spend 70% of their budgets on O&M) 80,000 R&D employees 180,000 employees Building a fully digital Huawei in 3 to 5 years 16

33 Expanding the Global Network of OpenLabs London Moscow Munich Established Planned Paris Dallas Dubai Suzhou Huawei s OpenLabs Plan Cairo Bangkok Singapore Mexico City Johannesburg USD 200 million investment in next 3 years 17

34 Joint-Innovation with 200+ Industry Partners HW+ HNA Eking elte based GHMS solution HW+ Shenzhen Airports Strategy Partner in elte, IoT HW+ DHL IoT based supply chain HW+ SIPG Shipment Tracking Huawei Cloud HW+ Ofo: NB-IoT+ Big Data enables precise predictions about requirement of Bike HW+ Honeywell Smart building solution 18

35 Footprints in the Aviation Market Until 2016, Huawei serves more than 40 Aviation customers in 20+ countries 19

36 Copyright 2017 Huawei Technologies Co., Ltd. All Rights Reserved. The information in this document may contain predictive statements including, without limitation, statements regarding the future financial and operating results, future product portfolio, new technology, etc. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied in the predictive statements. Therefore, such information is provided for reference purpose only and constitutes neither an offer nor an acceptance. Huawei may change the information at any time without notice. THANK YOU

37 From Simplifying the Business to Global Industry Transformation Eric Leopold Director Transformation, Financial and Distribution Services, IATA World Passenger Symposium 2017

38 Innovate with speed Eric Leopold Director, Transformation, Financial and Distribution Services IATA World Passenger Symposium 2017

39 A customer vision for 2020 air travel

40 #flying is cool

41 A vision defined back in

42 StB innovations of

43 The stages of the customer journey Inspire Shop Order / Pay Experience

44 The stages of the customer journey Inspire Shop Order / Pay Experience

45 The stages of the customer journey Inspire Shop Order / Pay Experience

46 The stages of the customer journey Inspire Shop Order / Pay Experience

47 Customer-centric air travel value chain approach IT Providers Payment providers Airlines Intermediaries Traveler Buyer Airlines suppliers Travel partners Regulators Trade associations

48 3 phases of industry change x Automating complexity Digital transformation Industry transformation

49 3 phases of industry change x Automating complexity Digital transformation Industry transformation

50 3 phases of industry change x Automating complexity Digital transformation Industry transformation

51 The lifecycle of an industry standard Ideation & Inception Benefits realization Accelerate the cycle Consensus to change & adoption Implementation Design & Development

52 What was driving the changes? The perfect storm 2004 StB launch % E-ticket 2011 WPS & think tank 2014 NDC approval 2017 Barcelona Paper Fuel, 9/11 LCC E-commerce Standards Economics Competition Technology

53 WPS October 2017 Theme Opening Innovating better together Big picture Value Chain Tracks Distribution CIO Forum Baggage Tomorrow s journey Technology Inflight Closing Innovation

54 What will be the future milestones? 2018: Risk & Fraud 2019: Payment 2020: Distribution Fulfillment The new normal Travel agent credit risk is limited FOPs have received airlines consent Critical mass of airlines constructing their indirect offers Airline orders are settled without E- tickets

55 How to innovate with speed? Open innovation with disrupters Accelerate innovation through incubation and funding Bring innovation to market with speed

56 Vision for digital airline Enhanced distribution and payment Streamlined Fulfillment Safe transparent agent sales Control of data exchange Streamlined procure-to-pay NDC ONE Order NewGen ISS TIP Open API SAI Governance built for speed Design the Future Innovate with speed Test and learn

57 Vision for digital airline Enhanced distribution and payment Streamlined Fulfillment Safe transparent agent sales Control of data exchange Streamlined procure-to-pay NDC ONE Order NewGen ISS TIP Open API SAI Governance built for speed Design the Future Innovate with speed Test and learn PSC Dyn. Offer Creation Digital finance Innovation ecosystem Blockchain A.I.

58 Thank you

59 Leadership Panel: Disruption and Transformation is Shaking and Moving the Aviation Industry Moderator: Aaron Huslehurst, Presenter, BBC World Panelists: Susan Doniz, Group CIO, Qantas Paul Griffiths, CEO, Dubai Airports Company Calum Laming, Chief Customer Officer, Vueling Paul Tilstone, Managing Partner, FESTIVE ROAD and Board Director, Global Business Travel Association (GBTA) Aidan Brogan, CEO, Datalex Q&A: slido.com #wps2017 World Passenger Symposium 2017

60 World Passenger Symposium 2017

61 World Passenger Symposium 2017

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