2012 SEASON TICKET HOLDER PROGRAM

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2 TABLE OF CONTENTS WELCOME 1 STARTING LINE-UP 2 BENEFITS & SERVICES 4 TICKET MANAGEMENT 5 GROUP HOSPITALITY AREAS 8 CITI FIELD CLUB INFORMATION 11 CLUB ACCESS INFORMATION 12 PARKING 13 CITI FIELD INFORMATION 14 CITI FIELD SEATING CHART 17 SCORECARD GAME SCHEDULE & PROMOTIONS 20

3 March 2012 Dear Mets Season Ticket Holder: On behalf of everybody at the Mets, thank you for your support as a Mets Season Ticket Holder and welcome to the 2012 season. Despite what you may have read, the sky is not falling. Actually, the sky is a lot brighter than many think. There are many reasons to believe that we may dramatically improve our record over last year. Most of our improvement will come from within. Ike Davis and Daniel Murphy are healthy and will resume their emergence as impact hitters. Ruben Tejada will continue his growth at the plate and refine his stellar defense. Lucas Duda will showcase his power and potential as a run producer. A healthy David Wright and Jason Bay will benefit from the reconfigured outfield at Citi Field. Johan Santana has been working hard to come back from shoulder surgery and is eager to prove that he can return to form. R.A. Dickey will again be a solid performer for us and we expect Mike Pelfrey to bounce back from an off year. Jonathon Niese is on his way to becoming a dominating major league pitcher and Dillon Gee, who had the second-most wins of any rookie pitcher in Major League Baseball last year, is still improving. We have taken steps to substantially upgrade our bullpen, which was our greatest weakness in The acquisitions of Frank Francisco, Jon Rauch and Ramon Ramirez will help us in the later innings and will lock down more wins. Terry Collins succeeded last year in changing the club s attitude and effort, reflecting his energy and passion. Under his leadership, the team will once again play the game the right way with grit, determination and hustle. In the meantime, keep an eye on our minor league system and the continued development of top quality pitchers such as Matt Harvey, Zack Wheeler and Jeurys Familia and promising position players including Kirk Nieuwenhuis, Reese Havens, Wilmer Flores and Brandon Nimmo. Thank you again for your passion for the Mets. We look forward to seeing you at Citi Field on Opening Day and throughout the season. Sincerely, Sandy Alderson General Manager 2012 SEASON TICKET HOLDER PROGRAM 1

4 STARTING LINE-UP Welcome to the Mets 50 th Anniversary season at Citi Field! We are excited to welcome back our valued Season Ticket Holders and delighted to welcome our new Season Ticket Holders to the Mets Family. Our goal is to provide Season Ticket Holders, our most loyal fans, with exceptional service and great benefits that will enhance your overall Mets experience. Within this program, you will find helpful information regarding your 2012 Mets Season Tickets. As your Season Ticket Account Services team, we look forward to working with you and are here to help you with any of your Mets needs. Stay In Touch - The surest way to maximize your experience is to stay in touch with your Account Services Executive. Let us know when you re coming out to a game so we can say hi and give you an update on the latest opportunities. Thanks again for your ongoing support and we look forward to seeing you at the ballpark. Your 2012 Mets Season Ticket Account Services Team Front Row: John Markiewicz, Diego Insuasty, Laura Kelly, Michael Parton, Chris Courchesne Back Row: Joe Barber, Leigh Castergine, Jamie Ozure, Stephen Karl 2

5 STARTING LINE-UP Leigh Castergine Vice President, Ticket Sales & Services Year Drafted by the Mets: 2010 Favorite Mets Moment: Any time the Home Run Apple rises in centerfield Favorite Citi Field Food: Spicy crunchy tuna roll from Daruma Sushi Joe Barber Executive Director, Ticket Sales & Services Year Drafted by the Mets: 2011 Favorite Mets Moment: Game Six of the 1986 World Series Favorite Citi Field Food: Nathan s World Famous beef hot dog and crinkle cut french fries Jamie Ozure Senior Director, Season Ticket Account Services Year Drafted by the Mets: 1997 Favorite Mets Moment: Robin Ventura s Grand Slam Single Favorite Citi Field Food: Salmon avocado roll from Daruma Sushi Stephen Karl Manager, Season Ticket Account Services Year Drafted by the Mets: 2005 Favorite Mets Moment: Being on the field during the Opening Day ceremony of the Inaugural Season at Citi Field Favorite Citi Field Food: Pulled pork sandwich with extra pickles from Blue Smoke Chris Courchesne Account Executive, Season Ticket Account Services Year Drafted by the Mets: 2008 Favorite Mets Moment: Mike Piazza s home run on September 21, 2001 Favorite Citi Field Food: Roasted turkey and mozzarella hero from Mama's of Corona Ph: E: ccourchesne@nymets.com Follow me on twitter: ChrisC_NYM Diego Insuasty Account Executive, Season Ticket Account Services Year Drafted by the Mets: 2008 Favorite Mets Moment: Endy Chavez s catch in 2006 Favorite Citi Field Food: Mex Burger from Keith s Grill Ph: E: dinsuasty@nymets.com Follow me on twitter: DiegoI_NYM Laura Kelly Account Executive, Season Ticket Account Services Year Drafted by the Mets: 2006 Favorite Mets Moment: 2010 Mets Hall of Fame induction Favorite Citi Field Food: ShackBurger with cheese fries from Shake Shack Ph: E: lkelly@nymets.com Follow me on twitter: LauraK_NYM John Markiewicz Account Executive, Season Ticket Account Services Year Drafted by the Mets: 2008 Favorite Mets Moment: Meeting Nolan Ryan at the 40th Anniversary ceremony of the 1969 Championship Favorite Citi Field Food: Mama s Italian special hero from Mama s of Corona Ph: E: jmarkiewicz@nymets.com Follow me on twitter: JohnM_NYM Michael Parton Account Executive, Season Ticket Account Services Year Drafted by the Mets: 2007 Favorite Mets Moment: Watching the Mets win the 2000 NL Pennant in person Favorite Citi Field Food: ShackBurger from Shake Shack Ph: E: mparton@nymets.com Follow me on twitter: MikeP_NYM 2012 SEASON TICKET HOLDER PROGRAM 3

6 BENEFITS & SERVICES BENEFITS Ticket Vouchers Redeemable for complimentary tickets. Vouchers for April and May are included in your Season Ticket mailing Personal Season Ticket Account Services Executive Ticket Exchange Opportunity to exchange your tickets to future games Purchase single game tickets at TIXX with no ticket fees Preferred Parking option Option to purchase your seats for all Mets postseason games at Citi Field Priority access to purchase additional postseason tickets 15% discount at the Mets Team Store at Citi Field and most other ballpark retail shops Exclusive Early Renewal Incentives ACCESS AND OPPORTUNITIES All Season Ticket Holders now have access to the Caesars Club, Acela Club and Promenade Club Select-A-Seat event a unique opportunity to upgrade or relocate your seats in an interactive format Early Saturday/Sunday ballpark entrance Spring Training/Port St. Lucie special access privileges Complimentary Citi Field Tour Ticket pre-sales for non-baseball events at Citi Field and Brooklyn Cyclones Reservation priority for the Acela Club and Delta Sky360º Club Restaurants SERVICE AND COMMUNICATIONS Dedicated webpage Season Ticket Holder Territory Personalized messages with updates and offers Season Ticket Holder text alert program text SEASON to to sign up today! (message and data rates may apply) ENHANCED RECOGNITION AT CITI FIELD Season Ticket Holder of the Game and of the Month Season Ticket Holder Appreciation Day SPECIAL SAVINGS AND OFFERS Merchandise discounts, Group Sales discounts and sponsor offers Discounts on events booked with Metropolitan Hospitality MLB AT BAT APP Watch every pitch from every at-bat plus listen to live home and away broadcasts with MLB At Bat for your mobile device At Bat is the place for expansive coverage of baseball s Hot Stove and Winter Meetings with up-to-the-moment news and expert analysis Check-in at Citi Field and be eligible to win exclusive prizes 4

7 TICKET MANAGEMENT NEW FOR 2012! The New York Mets are pleased to launch our partnership with Tickets.com for the 2012 season. My Mets tickets - Password-protected Online Ticket Management Tool What you can do with My Mets Tickets : View a list of all your Mets tickets from one online location Use the My Account tab to view your Mets Season Ticket account profile Ticket Transfer: electronically transfer tickets for any game to the party of your choice Utilize the Mets Ticket Donation Program Sell your tickets to other fans via StubHub, the Official Fan-to-Fan Ticket Marketplace of Mets.com View and pay your 2013 Season Ticket invoice online Add notes to each ticket to track how you use them Why you should use My Mets Tickets : Convenience: The online service is open 24 hours a day, 7 days a week so you can manage your tickets when it is convenient for you Time-Savings: All transactions are performed electronically using the barcode, which eliminates the time and effort needed to mail or give your tickets to others Secure: Because this service is team-sanctioned and password-protected, all transactions are safe and secure for you and the fans using it to access My Mets tickets : Go to Mets.com Click on Tickets and scroll to My Mets Tickets Enter username and password Note: username is account number; your password was ed to you For security purposes, it is recommended that you change your password the first time you access your account You can change your password by clicking the MY ACCOUNT tab to access My Mets tickets My Mets tickets HOME PAGE 2012 SEASON TICKET HOLDER PROGRAM 5

8 TICKET MANAGEMENT METS TICKET TRANSFER - Enables you to electronically transfer tickets for any game to the party of your choice. To access Ticket Transfer: Go to Mets.com Click on Tickets and scroll to My Mets Tickets Log into your My Mets Tickets account Click on My Tickets tab Click on the month of the game you wish to transfer Please note: you can only transfer one game at a time Select game date you want to transfer Click (+) to select tickets you want to transfer Click Transfer button Click Transfer To: Select Recipient Click Select: Choose address from drop-down menu or create a new to add to the drop-down list Personal Message is optional Recipient will receive an notification regarding transfer Sender will receive ticket transfer confirmation TICKET REPRINTS - As a convenience, misplaced or lost tickets can be self-reissued by transferring your tickets and printing them at home. You will need access to a printer before you start the process. To access Ticket Reprints: Go to Mets.com Click on Tickets and scroll to My Mets Tickets Log into your My Mets Tickets account Click on My Tickets tab Click on the month of the game you wish to reprint Please note: you can only reprint one game at a time Select game date you want to reprint Click (+) to select tickets you want to reprint Click Print button Click Print A link will appear for you to view and print your tickets Your original tickets will now be invalid for entry 6

9 TICKET MANAGEMENT TICKET DONATION PROGRAM - In partnership with Most Valuable Kids, a non-profit ticket distribution organization, the Mets are pleased to offer a ticket donation program. MVK overcomes the financial obstacles associated with attending live events by distributing donated tickets to children who would otherwise not be able to afford to attend, at no cost. All ticket donations are tax deductible to the extent allowed by law. To access Ticket Donation: Go to Mets.com Click on Tickets and scroll to My Mets Tickets Log into your My Mets Tickets account Click on My Tickets tab Click on the month of the game you wish to donate Please note: you can only donate one game at a time Select game date you want to donate Click (+) to select tickets you want to donate Click Donate button Click Donate To: Most Valuable Kids Sender will receive confirmation Once tickets are donated and transaction is completed, you cannot cancel the transaction TICKET EXCHANGE PROGRAM - If you are unable to attend a game, you can exchange your tickets for any future game, subject to availability. Exchanges can be handled at the Citi Field Advance Ticket Windows, by mail, online at Mets.com/ticketexchange, or by contacting your Account Executive. The following rules apply: Maximum of three games per month Tickets exchanged must be returned 14 days prior to game date Tickets must be exchanged for same game type and for equal or greater value Tickets cannot be returned for credit If you upgrade to a higher priced category, you will receive the Season Ticket Holder discount and pay a difference in price STUBHUB - StubHub, the Official Fan-to-Fan Ticket Marketplace of Mets.com, enables you to sell your Season Tickets through the largest ticket marketplace in the world. To sell your Mets tickets using StubHub, visit Mets.com/stubhub and follow the step-by-step instructions. To access StubHub: Go to Mets.com Click on Tickets and scroll to My Mets Tickets Log into your My Mets Tickets account Click on My Tickets tab Click on the month of the game you wish to sell Select game date you want to sell Click (+) to select tickets you want to sell Click on the Sell on StubHub button This takes you directly to the StubHub site to complete transaction 2012 SEASON TICKET HOLDER PROGRAM 7

10 GROUP HOSPITALITY AREAS TO BOOK YOUR OUTING, CALL YOUR ACCOUNT SERVICES EXECUTIVE AT PARTY DECK - NEW FOR 2012 The Party Deck is Citi Field s newest hospitality attraction. Bringing in the fences in left field resulted in this new Field Level space hosting groups of The area will be comprised of barstools and regular seats. Tickets start at $100 per seat and include complimentary food and beverage options. MODELL S CLUBHOUSE Modell s Clubhouse has expanded for 2012! Your group of is just inches from the playing field positioned along the warning track in right field next to the bullpens, offering unique views of the game through the outfield fence. Modell s Clubhouse features retractable glass panels for an open-air or climate-controlled party space, complemented by food and beverage service. SHEA BRIDGE TERRACE A one-of-a-kind Field Level seating area for groups of Located over the bullpens in right-center field, the Shea Bridge Terrace features semi-circle table seating of four seats each. Bridge Terrace seating packages include Ulti-Met Tickets redeemable for concession or merchandise items that can conveniently be brought back to your table. 8

11 GROUP HOSPITALITY AREAS TO BOOK YOUR OUTING, CALL YOUR ACCOUNT SERVICES EXECUTIVE AT PARTY SUITES Ideal for client entertainment, corporate outings and special-occasion parties, these five adjoining suites on Citi Field s exclusive Empire Level may be used individually or combined for groups of 35 to 175. Retractable glass panels separate the exterior game seats from the suite area, allowing an open-air or climate-controlled party environment. Choose from a range of attractive menu options. BIG APPLE RESERVED Arrange a complete ballpark experience for your group of 100 to 874 with a Big Apple hospitality package. The seating is centrally located on the Field Level concourse in right-center field adjacent to the Home Run Apple. Enhance your event with a food and beverage package in the Bullpen Plaza. The Plaza provides a pre-game, picnic-style dining area featuring up-close bullpen views. DELTA CLUB PATIO The two Delta Club Patios each provide game seating for 24 people. Your guests will enjoy spectacular game views from table seating behind home plate. These upscale areas are packaged with Ulti-Met Tickets, allowing your guests convenient use of our in-seat service from the exclusive Delta Sky360º Club which features select specialty items from Shake Shack and Blue Smoke SEASON TICKET HOLDER PROGRAM 9

12 GROUP HOSPITALITY AREAS TO BOOK YOUR OUTING, CALL YOUR ACCOUNT SERVICES EXECUTIVE AT EMPIRE SUITES AUDITORIUM The Empire Suites, located on Citi Field s exclusive all-suite level, offer intimate luxury, comfort, and views from a superior vantage point. It s the perfect setting to mix business and pleasure, with a climate-controlled or open-air ballpark experience. Features and Benefits : 31 (Suite #231) or 32 (Suite #212) tickets, depending on the location 4 VIP parking passes per game 3 flat panel HD televisions Climate-controlled living room 2 rows of exterior seating Bar stools, sofa, and lounge chair seating Quartz countertops and carpeted and terrazzo flooring Food and beverage service Our 150-seat Auditorium features full audio/visual capabilities and is ideal for a pre-game presentation or seminar. Located on the Empire Level, the Auditorium can be used in conjunction with a hospitality area or ballpark seats during the game. The adjoining Reception Area can also be used for group registration and cocktail receptions. Access to this area for your guests begins 90 minutes prior to game time. BUSINESS CENTER Located on the Empire Level, the Citi Business Center is the perfect location for your next small business meeting or reception. Guests will have the opportunity to mingle and enjoy a pre-game meeting in the Business Center while just steps away from two conference rooms, which can be adapted into one large meeting space. 10

13 CITI FIELD CLUBS Delta Sky360 Club - This exquisite club, located directly behind home plate on the Sterling Level spanning dugout to dugout, features a fine dining restaurant, two full service bars, and a more casual market/snack bar. Enjoy the convenience of in-seat waiter/waitress service offering some of Danny Meyer s cuisine. The Delta Sky360º Lounge, exclusive to Delta Platinum and Gold seat holders, is located on the Plaza Level and provides guests with complimentary soft drinks, coffee, snacks and more. Reservations: Reservations to the restaurant are recommended and can be made by calling Eligible seat holders can also walk in pending seating availability. MLB.COM AT BAT MOBILE ORDERING - Delta Club in-seat service area guests will have the ability to place food and beverage orders through their mobile devices after downloading the free MLB.com At Bat app. Acela Club - Located in the left field corner of the Excelsior Level, the Acela Club features a fine-dining and hospitality experience inspired by Drew Nieporent and his world renowned Myriad Group. Reservations: Reservations are recommended and can be made by calling Eligible seat holders can also walk in pending seating availability. New for 2012! Season Ticket Holder Reservation Page - As a Season Ticket Holder, you will have the exclusive ability to make reservations for the Delta Sky360º Club and Acela Club restaurants at any time via Mets.com. Caesars Club - Located behind home plate on the Excelsior Level, the Caesars Club provides incredible panoramic views of Flushing Meadows-Corona Park, the world famous Unisphere and the New York City skyline. Enjoy dining at Cafe Roma, having a drink at the 50-foot long full service bar or lounging on a couch. The club is equipped with 42 flat screen televisions throughout. Note: Cafe Roma is open Friday, Saturday and Sunday only as well as Opening Day, Thursday, April 5. Reservations: Reservations are not accepted for Cafe Roma. Guests are served on a first come, first served basis. Promenade Club - This climate-controlled club space with views of the playing field situated behind home plate on the Promenade Level features pub food options and two full bars. Champions Club - For those with Champions Club Season Tickets, enjoy the new all-inclusive food and beverage experience in the Champions Club. In addition to the option of a traditional entree with all the accompaniments, try the hot dog, slider and nacho stations, as well as a daily chef s selection. Load up on peanuts, popcorn, cookies, ice cream sundaes and more. Fountain beverages and bottled water included. Full bar available on-site SEASON TICKET HOLDER PROGRAM 11

14 SEASON TICKET HOLDER CLUB ACCESS INFORMATION Delta Delta Sky360 Sky360 Champions Caesars Promenade Acela Seating Category Lounge Club Club Club Club Club Delta Platinum ü ü ü ü ü Delta Gold ü ü ü ü ü Delta Silver ü ü ü ü Champions Club ü ü ü ü ü Metropolitan Platinum ü ü ü ü Metropolitan Gold ü ü ü ü Metropolitan Silver ü ü ü ü Metropolitan Box ü ü ü Field Gold ü ü ü ü Field Silver ü ü ü ü Field Box ü ü ü Baseline Gold ü ü ü Baseline Silver ü ü ü Baseline Box ü ü ü Left Field Reserved Gold ü ü ü Left Field Reserved ü ü ü Right Field Reserved Gold ü ü ü Right Field Reserved ü ü ü Caesars Gold ü ü ü ü Caesars Box ü ü ü Pepsi Porch ü ü ü Promenade Gold ü ü ü Promenade Box ü ü ü Promenade Infield ü ü ü Promenade Reserved ü ü ü Promenade Outfield ü ü ü 12

15 PARKING Primary parking Lots Official Lot Preferred Parking (G Lot) Located on the south side of Citi Field. Delta Platinum, Delta Gold, Metropolitan Platinum and Field Gold seating categories. VIP Preferred Parking (B Lot) Located on the west side of Citi Field. Delta Silver and Metropolitan Gold seating categories. Preferred Parking (C, D and F Lots) Located on the west side of Citi Field. All seating categories. General Parking (A and E Lots) A Lot - Located on the north side of Citi Field. E Lot - Located on the west side of Citi Field. Hours of operation - All parking lots will open no less than three (3) hours prior to the scheduled beginning of games/events at Citi Field. RainOut/Postponement - In the event of an MLB official rainout or postponed game, Mets fans will be able to use their receipt for parking in the event the game is cancelled or postponed. The receipt will be honored only for the new date on which the game is replayed. No cash refunds are available for the initial parking entry. Game/Event Parking Rates - Any vehicle entering Citi Field s primary parking lots when they are open for a baseball game will be charged the game parking fee of $20. Any vehicle entering when these lots are open for a special event will be charged the special event parking fee. Handicapped Parking - Citi Field s parking lots include more than 350 parking spaces designated exclusively for our guests with disabilities. These spaces are located in lots A, B, F and G, and are available to any guest displaying a valid handicapped parking pass and possessing either a Citi Field preferred parking pass or a daily parking receipt for that day s event. Additional handicapped parking spaces are available in the Southfield Lot. Public Transportation For information on getting to Citi Field by public transportation, please visit Mets.com. TAKE THE TRAIN TO THE GAME MASS TRANSIT IS THE FASTER, EASIER, GREENER WAY TO CITI FIELD SEASON TICKET HOLDER PROGRAM 13

16 CITI FIELD INFORMATION Camera/Video Equipment - Small film or digital cameras for personal use are permitted in Citi Field. Commercial grade audio, video and photographic equipment are not permitted in Citi Field. CITI FIELD TOURS - Take a guided tour of Citi Field. Highlights of the tour include: Clubhouse, Field and Dugout, Production Area, Press Box, Suite Levels, Mets Hall of Fame & Museum. Please call TIXX to reserve your complimentary Season Ticket Holder tour ticket(s); one person per seat in your account. Additional tickets for family and friends - when accompanying Season Ticket Holders - may also be purchased over the phone. Tickets are subject to availability. Code of Conduct Guests will enjoy the baseball experience free from foul/abusive language or obscene gestures Intervention with an impaired or intoxicated guest will be handled in a prompt and safe manner Obscene or indecent clothing will not be permitted Guests will show their ticket when requested and sit only in their ticketed seat Guests will refr ain from conduct not appropriate in a public, family setting The progress of the game will not be disrupted by guests actions or unauthorized persons on the playing field Fanfest - Located on the Field Level in center field, Mets FanFest offers fun for the whole family. With Mr. Met s Kiddie Field, a scale replica of Citi Field, at its center, FanFest features two batting cages, a speed pitch/dunk tank, video game kiosks, a live DJ and more! Mr. Met has also been known to make pre-game appearances. Weather permitting, FanFest is scheduled to operate for every Mets home game from the time the first gate opens through the mid-7th inning break. First Aid - The First Aid room is located on the Field Level across from the Champions Club third base entrance, near the Fan Information station and Advance Ticket Windows. Hall of Fame & Museum - Located adjacent to the Jackie Robinson Rotunda on the first base side, this 3,700 square foot space features artifacts from special Mets moments, interactive kiosks that allow fans to scroll through memory lane, and highlight videos celebrating the Mets biggest feats. See the 1969 and 1986 World Series trophies, and plaques for each member of the Mets Hall of Fame. HOURS/ACCESS: Opens for all home games at Citi Field when the gates open and remains open until the end of the game. All fans with a ticket to the game have access to the Mets Hall of Fame & Museum. 14

17 CITI FIELD INFORMATION Lost and Found - The Citi Field Lost and Found Office is located in the Jackie Robinson Rotunda next to the Ticket Office lobby. On non-game days guests can contact the office at On game days, the office is open from the time gates open until 30 minutes after the conclusion of the game. metropolitan hospitality - Citi Field, New York s world-class event and hospitality destination, features superb cuisine, five-star service and state-of-the-art event space for every occasion, including weddings, bar and bat mitzvahs, holiday parties, fundraisers, corporate meetings, trade shows, festivals, and much more! Metropolitan Hospitality has a team of professionals dedicated to producing amazing events on NON-GAME days. As a Season Ticket Holder, you will receive discounts on events booked through Metropolitan Hospitality. For more information, please call FOOD or log on to Metropolitanhospitality.com. Rainout Policy - As a Season Ticket Holder, rain checks may be redeemed for their face value on a Rain Check Card at Citi Field ticket windows or by mail to the Mets Ticket Office. The Rain Check Card is then redeemable at Citi Field ticket windows for the purchase of tickets to Mets regular season home games, subject to availability, or for merchandise or concessions at Citi Field. Rain Check Cards may not be redeemed for cash or applied as payment to any account. Security Policies - In order to ensure the safety and comfort of our Season Ticket Holders and guests, the following security procedures are in place for this season: It is illegal to consume alcoholic beverages on the sidewalks or in the parking lots. Anyone doing so will be subject to summons or arrest. This law is enforced by the NYPD. Glass bottles, all metal cans and containers, and hard-sided coolers are not permitted in Citi Field. Guests may bring in one, soft, plastic, factory sealed water bottle of 20oz. or less, and one sealed juice box for children. Alcoholic beverages; controlled or illegal substances; laser pointers; noisemaking devices; fireworks; animals (except for assistance purposes); weapons and any item of similar nature may not be brought into Citi Field. Intoxicated or disorderly fans will not be admitted into Citi Field. Disorderly fans inside Citi Field are subject to ejection and possibly arrest. Fans using foul or abusive language are subject to ejection. Fans interfering with play in any manner, including the throwing of objects onto the field or entering the field, are subject to arrest. Fans are not permitted to enter or remain in Citi Field wearing verbally provocative or inflammatory clothing. All bags and hand-carried items are searched prior to entry. Items can be no larger than 16 in. x 8 in. There are no bag check facilities at Citi Field. The Mets reserve the right to inspect all vehicles, items and fans entering Citi Field grounds to determine which items are appropriate for admission. This inspection may include the use of hand-held metal detectors and hand searches of individuals and carried items. Tickets may not be resold at any price within 1,500 feet from Citi Field under penalty of law SEASON TICKET HOLDER PROGRAM 15

18 CITI FIELD INFORMATION Smoking - Smoking within Citi Field is prohibited, except for three designated smoking areas located at: Plaza Level - Left Field Gate Field Level - Center field staircase landing across from the back of the CitiVision video board Promenade Level - The top of the ramp across from section 527 Any ticket holder smoking in any location other than the three specified above is subject to ejection without further warning. Tailgating - Tailgating will be permitted only under the following conditions: No open flames of any type Only one parking stall may be used Consumption of alcohol is prohibited Inappropriate or dangerous behavior will not be allowed Failure to comply with any of the above conditions may result in a fan s removal from the parking lots and/or summoning of NYPD. Weather - When inclement weather is expected, please call RAIN, check our up-tothe-minute weather update page on Mets.com or tune into WFAN 660AM for the most up-to-date information regarding possible Mets game delays or cancellations. 16

19 SEATING CHART Promenade Level Promenade Level 437 Excelsior Level 339 Field Level Excelsior Level Sterling Level Delta 111Platinum (Rows 1&2) Delta Gold (Rows 3-8) Delta Silver (Rows 9 & 210Higher) Delta Patio Sterling Suites Field Level Metropolitan Platinum (Rows 1&2) Metropolitan Gold (Rows 3-6) Field Gold (Rows 117A&B) Sterling Level Champions 15 Club Delta Platinum (Rows 1&2) 511 Metropolitan 16 Silver (Rows ) 131 Delta 128 Gold (Rows 3-8) Metropolitan Box (Rows13-31) Delta Silver 126 (Rows 9 & Higher) Delta Patio Baseline Gold (Rows A-E) Sterling Suites Field Silver (Rows C-E, 1-6) Left Field/Right Field Reserved Gold Field Level (First 2 Rows) Metropolitan Platinum (Rows 1&2) Field 323 Box (Rows 7-34)/ Metropolitan Gold (Rows 3-6) Metropolitan Wheelchair Field Gold (Rows A&B) Baseline Silver Champions Club Baseline Box Metropolitan Silver (Rows 7-12) Left Field/Right Field Reserved 141 Sterling Level Sterling 525 Metropolitan Level Box (Rows13-31) (Third Row & Higher) Delta Platinum (Rows 1&2) Delta Platinum (Rows 1&2) Big Apple Reserved Baseline Gold (Rows A-E) Delta Gold (Rows 3-8) Delta Gold (Rows 3-8) Delta Silver (Rows 9 & Higher) Delta Field Silver (Rows 9 C-E, & Higher) 1-6) Shea Bridge Terrace Wheelchair Accessible Delta Patio Delta Left Field/Right Patio Field Reserved Gold Modell s Clubhouse 534 Sterling Suites Sterling (First 2 Rows) Suites Party Deck Field Box (Rows 7-34)/ Field Level Field Level Metropolitan Wheelchair Empire Suite Level Metropolitan Platinum (Rows 1&2) Metropolitan Baseline Silver Platinum (Rows 1&2) Empire Suites Metropolitan Gold (Rows 3-6) Metropolitan Gold (Rows 3-6) Empire Party Suites Baseline Box Field Gold (Rows A&B) Left Field Field/Right Gold (Rows Field A&B) Reserved Excelsior Level 531 Champions Club Champions (Third Row & Club Higher) Caesars Gold Metropolitan Silver (Rows 7-12) Metropolitan Big Apple Reserved Silver (Rows 7-12) Caesars Box 142 Pepsi Porch/Left Field Landing 141 Metropolitan Box (Rows13-31) Metropolitan Shea Bridge Terrace Box (Rows13-31) Baseline Gold (Rows A-E) Baseline Modell s Gold Clubhouse (Rows A-E) 133 Promenade Level Field Silver (Rows C-E, 1-6) Field Party Silver Deck 432 (Rows C-E, 1-6) Promenade Gold Left Field/Right Field Reserved Gold Left Field/Right Field Reserved Gold Promenade Box (First 2 Rows) Empire (First Suite 2 Level Rows) Promenade Infield Field Box (Rows 7-34)/ Field Empire Box Suites (Rows 7-34)/ Promenade 532 Reserved Metropolitan Wheelchair Metropolitan Empire Party Suites Wheelchair Promenade 537 Outfield Baseline Silver 337 Excelsior Level Baseline Caesars Gold Box Left Caesars Field/Right Box Field Reserved (Third Pepsi SEASON Porch/Left Row & Higher) Field TICKET Landing HOLDER PROGRAM Big Apple Reserved

20 SCORECARD VISITORS 18

21 : Pitcher 2: Catcher 3: First Base 4: Second Base 5: Third Base 6: Shortstop 7: Left Field 8: Center Field 9: Right Field 2 Date: Final Score: Vistors: Mets: 2012 SEASON TICKET HOLDER PROGRAM 19

22 2012 GAME SCHEDULE SUN MON TUE WED THU FRI SAT APRIL S 5 * 6 S 7 * ATL ATL 1:10 1:10 S 8 S 9 S 10 S S 13 S 14 ATL WSH WSH WSH PHI PHI 1:10 7:10 7:10 1:10 7:05 4:05 S 15 S 16 S 17 S S 20 P 21 * P P PHI 1:35 ATL 7:10 ATL 7:10 ATL 12:10 SF 7:10 SF 1:10 22 * S 23 S 24 S 25 S 26 S 27 P 28 SF SF MIA MIA MIA COL COL 1:10 7:10 7:10 7:10 1:10 8:40 8:10 29 S 30 COL 3:10 HOU 8:05 S P P S SUN MON TUE WED THU FRI SAT MAY S 1 S 2 3 S 4 F 5 HOU HOU ARI ARI 8:05 2:05 7:10 4:05 6 * S 7 S 8 S 9 10 S 11 F 12 ARI PHI PHI PHI MIA MIA 1:10 7:05 7:05 7:05 7:10 1:05 13 S 14 S 15 S 16 S 17 S 18 P 19 MIA MIL MIL CIN CIN TOR TOR 1:10 7:10 7:10 7:10 1:10 7:07 1:07 20 S 21 S 22 S 23 S 24 P 25 P 26 TOR PIT PIT PIT SD SD SD 1:07 7:05 7:05 12:35 7:10 7:10 1:10 27 * S 28 H S 29 S SD PHI PHI PHI 1:10 1:10 7:10 7:10 * * S P SUN MON TUE WED THU FRI SAT 1 P 2 STL STL 7:10 4:10 3 * S 4 * S 5 S 6 S 7 S 8 F 9 STL STL WSH WSH WSH NYY NYY 1:10 1:10 7:05 7:05 1:05 7:05 7: S 12 S 13 S 14 P 15 F 16 NYY 1:05 JUNE TB 7:10 TB 7:10 TB 1:10 CIN 7:10 CIN 7:15 S 17 * S 18 S 19 S S 22 * F 23 CIN BAL BAL BAL NYY NYY 1:10 7:10 7:10 7:10 7:10 7:15 P 24 * S 25 S 26 S 27 S 28 S 29 F 30 NYY CHI CHI CHI LA LA LA 1:10 8:05 8:05 2:20 10:10 10:10 7:15 S * SUN MON TUE WED THU FRI SAT JULY S 1 2 S 3 S 4 S 5 S 6 S 7 * LA PHI PHI PHI CHI CHI TBD 7:10 1:10 H 7:10 7:10 4:10 S S 13 F 14 CHI All-Star ATL ATL 1:10 KC 7:35 4:05 S S 17 S 18 S 19 S 20 P 21 * P P ATL 1:35 WSH 7:05 29 S 30 S 31 ARI SF SF 4:10 10:15 10:15 WSH 7:05 WSH 12:35 LA 7:10 LA 1:10 22 S 23 S 24 S 25 S 26 S 27 P 28 LA WSH WSH WSH ARI ARI ARI 1:10 7:10 7:10 12:10 9:40 9:40 8:10 SUN MON TUE WED THU FRI SAT AUGUST 1 S 2 S 3 S 4 SF SF SD SD 10:15 3:45 10:05 8:35 S 5 6 S 7 S 8 S 9 S 10 S 11 SD MIA MIA MIA ATL ATL 4:05 7:10 7:10 12:10 7:10 7:10 S P P S 14 S 15 S 16 S 17 P 18 ATL CIN CIN CIN WSH WSH 1:10 7:10 7:10 7:10 7:05 7:05 19 S 20 S 21 S 22 S 23 S 24 P 25 WSH 1:35 COL 7:10 COL 7:10 COL 7:10 COL 1:10 HOU 7: S 28 S 29 S 30 S 31 HOU PHI PHI PHI MIA 1:10 7:05 7:05 1:05 7:10 S HOU 1:10 * S S SUN MON TUE WED THU FRI SAT P 30 ATL 1:35 S SEPTEMBER 1 MIA 7:10 2 S 3 S 4 S 5 6 S 7 F 8 MIA STL STL STL ATL ATL 1:10 2:15 H 8:15 1:45 7:10 4:05 S 9 S 10 S 11 S S 14 P 15 ATL WSH WSH WSH MIL MIL 1:10 7:10 7:10 7:10 8:10 7:10 16 S 17 S 18 S S 21 P 22 MIL PHI PHI PHI MIA MIA 2:10 7:10 7:10 7:10 7:10 1:10 P 23 S 24 S 25 S 26 S 27 S 28 S 29 MIA PIT PIT PIT PIT ATL ATL 1:10 7:10 7:10 7:10 1:10 7:35 7:10 1 S 2 S 3 MIA MIA MIA 7:10 7:10 4:10 OCTOBER marquee premium classic value away h holiday ITALICS INTERLEAGUE GAME * PROMOTION DATE S P F POSSIBLE ESPN SELECTIONS: JUNE 3, JUNE 17, JUNE 24, AUGUST 12 all games are new york time. subject to change, including saturday and sunday national broadcast time changes. schedule information as of 1/30/2012 Opening Day and Magnetic Schedule presented by SNY Thursday, April 5 Texting Gloves presented by Verizon Wireless Saturday, April 7 Tote Bag/Bark in the Park presented by Natural Balance Saturday, April 21 Tom Seaver Bobblehead presented by Citi Sunday, April 22 Promotion presented by Pepsi Saturday, May 5 Drawstring Bag presented by MLB Network Sunday, May 6 Rusty Staub Bobblehead presented by Geico Saturday, May 26 Banner Day Sunday, May PROMOTIONS Mets Hall of Fame Induction presented by Citi Sunday, June 3 Gift Card presented by Dunkin Donuts Monday, June 4 Keith Hernandez Bobblehead presented by Gold s Horseradish Sunday, June 17 Cap Trade presented by Chevrolet (first 5,000 fans) Friday, June 22 - Sunday, June 24 Mini Bat presented by Geico Saturday, July 7 Edgardo Alfonzo Bobblehead presented by Verizon FiOS Saturday, July 21 Travel Case presented by Delta Air Lines Saturday, August 11 All promotions for the first 25,000 fans except where noted. Post-Game Mr. Met Dash for Kids 12 and Under (Weather Permitting): Sunday, April 22; Sunday, May 6; Sunday, June 17; Sunday, July 8; Sunday, August 12; Sunday, August 26. Post-Game Senior Stroll for Fans 60 and Over (Weather Permitting): Monday, June 4. Promotion dates and items are subject to change. Visit for the latest promotion schedule. 20

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