Everton Football Club Disability Access 2017/18

Transcription

1 Everton Football Club Disability Access 2017/18 1

2 Access information for disabled supporters Everton Football Club prides itself on working with and welcoming all supporters. This guide has been designed to assist you in planning your journey to Goodison Park and provides information on the facilities and services available for disabled supporters. For any accessibility or disability enquiries please contact: Disability Liaison Officer: Brendan Connolly Telephone: Office Hours: 08:00-16:00 or 10:00-18:00 Matchday Hours: Available five hrs before kick-off and 20 mins after final whistle Disability Access Officer: Michelle Kirk Telephone: Office Hours: EVERTON FOOTBALL CLUB Goodison Park, Liverpool L4 4EL Michelle Kirk Brendan Connolly 2

3 Contents 4 Welcome to Goodison Park 5 Purchasing tickets 7 Away fixtures 8 Travelling to Goodison Park 13 Arriving at Goodison Park 17 Everton shop 18 Stadium access 20 Where to sit 21 Accessible toilets 24 Disabled supporters 25 Catering 26 Everton Disabled Supporters Association 27 Additional information 3

4 Welcome to Goodison Park Goodison Park is the home of Everton Football Club and regarded as one of the most iconic football stadiums in world football. A stadium steeped in history, Goodison Park celebrates its 125th anniversary as the home of the Toffees during the 2017/18 season. The stadium is located approximately three miles from the City Centre in a residential area of Walton, Liverpool. Known as The People s Club, Everton is widely-recognised as a friendly and welcoming club. Last season Everton received a prestigious award from Visit Football for our warm and friendly welcome and through this guide we want to ensure that we provide you with all the information you need to help prepare for your visit to Everton. 4

5 Purchasing tickets Disability defined As defined by the Equality Act 2010, a disabled person is an individual who has a physical or mental impairment which has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities. Following consultation with Level Playing Field we do not routinely seek proof of disability. However, where we feel there is reasonable doubt, we are entitled as service providers to seek evidence or proof of disability. In such cases, any of the following may be regarded as acceptable proof: a. Receipt of the mid-rate care element or the high rate mobility component of the Disability Living Allowance (DLA), War Pensioners Mobility Supplement or Personal Independence Payments (PIP). The DLA will be replaced by PIPs. The process will be phased across the UK and it is anticipated that DLA will end in September 2017, although early indication is that this may be postponed. b. Receipt of either the Severe Disablement Allowance or Attendance Allowance. c. War Pensioners Mobility Allowance or War or Service Disablement Pension for 80% or more disability. d. Blind or partially sighted registration certificate (BD8 or CVI Certificate) or evidence from an eye specialist, for example an optometrist, that the individual would qualify to be registered as severely sight impaired (blind) or sight impaired (partially sighted). Further advice can be found on the Royal National Institute of Blind People (RNIB) website. e. A personal letter from the GP, community nurse or social worker that the individual has a long term impairment or disability and requires assistance. f. Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at dbhl or worse. g. Confirmation in writing from Social Services that the individual has a learning difficulty or disability. This may include Proof of Registration with Social Services, or if not on the Local Authority Register, a letter from a doctor or support worker confirming that the individual has a difficulty in learning new skills, or may be unable to cope independently. For children a letter from the head teacher at a special school confirming eligibility will be acceptable. NB: This list is not an exhaustive list and consideration will be given to any other evidence that can be provided. Reference throughout this guide to a disabled supporter is a reference to a person who can provide this confirmation. Please note in the case of DLA, as the allowance may be for life or for a fixed period, the Club reserves the right to periodically check that an applicant remains eligible. 5

6 Purchasing tickets Buying your ticket Disabled supporters should contact the Club s Disability Liaison Officer Brendan Connolly - brendan.connolly@evertonfc.com or Alternatively you can visit the ticket office in person for advice on purchasing tickets for all Everton fixtures. In addition, tickets can be purchased online to access this facility you must first register with the Fan Centre, please contact the Club s Disability Liaison Officer who will be able to provide you with the information. We would ask that, wherever possible, you detail the nature of your disability so that we are able to assist your purchase and offer you seats most suited to your requirements (subject to availability). Tickets for wheelchair user spaces and seats to accommodate disabled supporters are available for purchase on a match by a match basis, subject to availability. Season ticket purchasing Season Ticket purchases are subject to availability, please contact the Club s Disability Liaison Officer. 6

7 Away fixtures The Club is given a limited number of tickets (including seating for disabled supporters) for away fixtures. Disabled supporters can purchase tickets for away games under the same conditions as non-disabled supporters (priority is given to Season Ticket holders with the relevant number of credits), subject to availability. Tickets cannot be purchased online. If the Club is able to offer additional tickets to wheelchair users for a particular away match, these tickets will be allocated on the same basis away tickets are sold to non-disabled supporters. Due to the varying levels of seats at away stadiums, which are suitable for disabled supporters, we cannot guarantee all ticket requests. Disabled supporters requiring tickets for Everton away fixtures or who would like more information on the Club s away ticket allocations should contact the Disabled Liaison Officer on Please ensure that you have purchased a ticket before making arrangements to travel. Disabled supporters can travel to away games on the Club s official supporter s coaches, should they wish to do so, subject to the availability of places. 7

8 Travelling to Goodison Park There are a number of ways for supporters to travel to Goodison Park. Here are some of our recommended routes: By car If you re travelling by car and using a sat nav the postcode for the stadium is L4 1EL. If you need to input a street or road name, then we would recommend Goodison Road. Please be aware that there will be road closures before and after kick-off which may affect drop-offs. This postcode will not lead you to available parking. Directions from the north and south From the M6, exit at junction 26 onto the M58 and continue until the end. At the gyratory go left to join the M57 junction 7. Exit the M57 at Junction 4 to turn right into East Lancashire Road (A580). Follow the road across Queens Drive into Walton Lane. Goodison Road is less than a mile along on the right. Directions for alternative route from the north From the M6, exit at Junction 26 onto the M58 and continue to the end. At the gyratory system go a quarter way around, turning left onto the A59 Ormskirk Road. Continue along as the road becomes Rice Lane, and over the roundabout into County Road. Three quarters of a mile along County Road, turn left into Spellow Lane, and then left into Goodison Road. Goodison Park is on the right. A A59 Kirkdale A MINS GOODALL ST HARLECH ST ST ANDREW ST GOODISON ROAD GOODISON PARK A580 WALTON LANE ANFIELD CEMETERY A59 COUNTY ROAD everton one A580 WALTON LANE STANLEY PARK STANLEY PARK CAR PARK A580 WALTON LANE A5089 ANFIELD 8

9 Travelling to Goodison Park Directions for alternative route from the south From the M6 exit at Junction 21A onto the M62 to Liverpool. Follow to the end of the motorway and turn right onto the A5058 Queens Drive. After 4.5 miles, at the roundabout junction with the A59, turn left into County Road. Three quarters of a mile along County Road, turn left into Spellow Lane, and then left into Goodison Road. Goodison Park is on the right. Directions from the east From the M62, exit Junction 6 onto the M57, go to the end of the motorway and then left onto the A59 Ormskirk Road. Then follow the same route for north. Directions from the west From the M53, continue to Wallasey and follow Liverpool via the Kingsway Mersey Tunnel. Turn left at the end into Scotland Road, taking the right fork to the A58 Kirkdale Road. Follow the road round for two miles and Goodison Park will appear in front of you. For updated traffic news please visit GOODISON PARK ST HELENS COUNTY RD A59 LIVERPOOL A5058 M62 M M53 M56 9

10 Travelling to Goodison Park By bus Buses are frequent and convenient with express services that will get you to and from Goodison Park and Liverpool City Centre in around 15mins. Service 919 departs St Johns Lane opposite Lime Street Station and will be ready to depart from Walton Lane straight after the final whistle. Adult singles are just 2.10 with return tickets for 4 and only 2 for U19 s. As well as the dedicated express services, local routes from Liverpool City Centre include service 19 & X3 that stop outside The Sir Philip Carter Park Stand whilst services 20, 21, 311 & 345 stop on County Road a short walk from Goodison Park. All services depart from Queen Square Bus Station. The 68 bus service does not operate via the City Centre but does serve Goodison Park, it starts and ends in Bootle and Aigburth Vale. For further details please see: Merseytravel help For latest, up-to-the minute information, follow Merseytravel on visit or call (7am-8pm Monday-Friday and 8am-8pm Saturday-Sunday). Alternatively traveline-enquiries@merseytravel.gov.uk. The Merseytravel desktop journey planner provides information for bus, ferry and train. You can create a journey plan based on your current location, an address, postcode, street name or bus stop. Visit for more information. Soccerbus The Soccerbus is a frequent shuttle bus service running directly between Sandhills Station and Goodison Park, for all Everton home Premier League and Cup matches. The Soccerbus service runs for two hours before each Everton match up to 15 minutes before kick-off and for 50 minutes after the final whistle. For more information please visit route-maps/pages/soccerbus.aspx. 10

11 CLUB-0364 Merseyrail Station - map v2.indd /0 Travelling to Goodison Park By train Merseytravel and the train operators of Merseyside are working hard to make rail travel accessible to everyone. If you re coming into Liverpool by train, you will arrive at Liverpool Lime Street, the city s main railway station, which is just over two and a half miles from the stadium. To get to Goodison Park you can catch a bus (see above) or transfer to another train. The nearest train station to Goodison Park is Kirkdale, approximately 10 minutes on foot from the stadium. Trains to Kirkdale depart from Liverpool Central Station which is a short walk from Liverpool Lime Street Station should your original train arrive here. Changes can also be made from Liverpool Moorfields Station to connect to the Northern Line. Liverpool Lime Street Address: Lime Street, L1 1JD Liverpool Lime Street is fully accessible: Helpline contact (Mon-Sat Sun ) Staff help available - Yes Ramp for train access - Yes Lifts - Yes Step free access coverage - Yes Wheelchairs available - Yes A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance. Kirkdale Station Address: 1 March Street, L20 2BN Helpline contact (Mon-Fri ) Staff help available Yes Ramp for train access Yes Lifts Yes to both platforms Step free access coverage Yes Car park to ticket office is step free Wheelchairs available No KIRKDALE STATION TO CITY CENTRE BREWSTER STREET COUNTY ROAD WESTMINSTER ROAD GOODISON ROAD GOODISON PARK GWLADYS ST. MILES MINS 15* 13* 15* STEPS 1600* 1450* 1600* CALORIES BURNED 70* 65* 70* *All figures are based on approximations and averages and will differ per person. BARLOW LANE WALTON ROAD SPELLOW LANE BULLENS RD. WALTON LANE 11

12 OAD Travelling to Goodison Park By train - Sandhills Station Sandhills Station is a little further away but has the benefit of the Soccerbus service to Goodison Park. Directions to Goodison Park - on leaving the station, turn right and cross over the railway bridge, walking up Westminster Road. Take the third road on your left, (Goodall Street) until it becomes Harlech Street, and you reach the main (A59) County Road. Depending upon which of the residential roads opposite you take, the ground is on your right when you reach Goodison Road. Address: Sandhills Lane, L5 3TX Sandhills Station is fully accessible: Helpline contact (Mon-Fri ) Staff help available Yes Ramp for train access Yes Step free access coverage Yes Wheelchairs available No See link for details: From John Lennon Airport Liverpool John Lennon Airport is approximately 11 miles from Goodison Park. You can catch the 80A or 86A bus from the front of the airport to Liverpool South Parkway bus/rail interchange, take a Northern line train to Sandhills Station to connect with the Soccerbus service. GOODISON PARK A5038 A59 COUNTY ROAD OXTON ST SPELLOW LANE everton one A580 WALTON LANE STANLEY PARK ANFIELD CEMETERY LAMBETH ROAD 29 MINS A580 WALTON LANE A5089 ANFIELD STANLEY PARK CAR PARK Sandhills 12

13 Arriving at Goodison Park Parking facilities Accessible parking Limited accessible parking is available on a matchday. Please contact the Club s Disability Liaison Officer for further details. If you are allocated a pass the car parks are situated on Goodison Road, between Andrew Street and Neston Street and the Community School on Gwladys Street. The car park surfaces are tarmac and wheelchair accessible with staff on hand to assist. Distance from the stadium is approximately 25m. Please note that due to limited spaces we cannot offer parking to visiting supporters. 13

14 Arriving at Goodison Park Blue badge parking The following positions are available for blue badge holders. These are available on a first-come-first-served basis and cannot be reserved at any time: Diana Street, L4 5RX 7 spaces available outside house numbers 2-14 (marked on the ground) Oxton Street, L4 4DQ 6 spaces available between house numbers (marked on sign post) Eton Street, L4 4DN - 13 spaces available outside house numbers General car parking - is available, approximately 1/2 mile from Goodison Park at the junction of Priory Road and Utting Avenue. Pricing for parking is displayed on entry. Coach parking - all visitor supporter coaches are parked on Priory Road approximately 1/4 mile from the away section turnstiles. Please note - A resident parking scheme is in place in the streets surrounding Goodison Park and this is strictly enforced. Please do not park in these areas as you will be fined and your vehicle may be clamped or removed. COUNTY ROAD NESTON ST ETON ST GOODISON ROAD GOODISON PARK GWLADYS ST WINSLOW ST OXTON ST MURIEL ST DIANA ST Road closures The roads immediately surrounding Goodison Park are closed two hours before kick-off with the exception for residents and car park pass holders only. A full road closure will be in place 45 minutes before kick-off. The road closures will begin again shortly before the final whistle and remain in place for minutes dependent on crowd control. 14

15 Arriving at Goodison Park Ticket offices Matchday ticket offices are located at Park End, Bullens Road and Goodison Park. All ticketing collections, purchases and queries relating to disability and accessibility should primarily be made at the Goodison Road Box Office or the Park End Box Office as detailed below. Goodison Road (disabled ticket collections and general ticket enquiries) The route is accessible with dropped kerbs and tactile paving There is a step up to the window of 3 inches/76mm. There is no ramp available An induction loop system is available at all windows The windows are not enclosed they are open to the elements No seats are available for supporters to sit whilst waiting to be served There is no low level window 15

16 Arriving at Goodison Park Park End (disabled ticket collections and general ticket enquiries) The route is accessible Low level window available An induction loop system The windows are not enclosed they are open to the elements No seats are available for supporters to sit whilst waiting to be served Please contact the Club s Disability Liaison Officer in advance to arrange disabled ticket collections. 16

17 Everton shop Club shops The retail shop Everton One is located at Goodison Park on Walton Lane. Another Club store Everton Two is located in Liverpool City Centre at the Liverpool One shopping mall. On a matchday, merchandise is also available within the Fan Zone and at the Toffee Shop which is located on the corner of Bullens Road and The Howard Kendall Gwladys Street End. The shops are extremely busy on matchdays. If you require a quieter period on a matchday we would recommend at least two hours before kick-off and 30 minutes after the game. Non matchdays are considerably quieter. The Everton One store is accessible. Doors are automatic with an entrance width in access of 1200mm/48 inches. Level access is provided and aisles are generally wide with large spaces between displays. Lighting is balanced and evenly lit around the store. A low level counter and accessibile changing room are available. Staff are always available on the shop floor to assist. An induction loop is available in the shop. The Everton Two store is situated in Liverpool City Centre in the Liverpool One Shopping area. The store is accessible. Doors are manual with entrance width in access of 1200mm/48 inches. The store is split over two levels. A lift is provided. Lighting is balanced and evenly lit around the store. There is currently no low counter or loop system in the shop. Staff are available on the shop floor and happy to assist. Everton One Floor Plan ACCESSIBLE CHANGING ROOMS CUSTOMER SERVICE DESK/COLLECTIONS TILL TILL TILL LOW LEVEL TILL ENTRANCE EXIT 17

18 Stadium access Accessible entrances There are three accessible entrances into the stadium, all of which offer ground level access to wheelchair user viewing facilities. Entrances are clearly signed and open approximately one hour prior to kick-off. Stewards are present to offer assistance and tickets are checked at each entrance with readers. Entrance 1 (Gate 20A) This provides an accessible entrance for supporters seated in the raised area of Gwladys Street and elevated positions in Main Stand North. Entrance 2 (Gate 2A) This provides an accessible entrance for supporters seated in The Sir Philip Carter Park Stand and elevated positions in Main Stand South. Entrance 3 Bullens Road- Adjacent to The Sir Philip Carter Park Stand and Bullens Road This provides an accessible entrance for supporters seated in either The Sir Philip Carter Park Stand, The Paddock or Visiting fan seating. BULLENS ROAD GS5 UB6 UB5 UB4 UB3 UB2 UV2 UV1 HOWARD KENDALL GWLADYS STREET GS4 GS3 GS2 GS1 GT8 LB6 LB5 LB4 LB3 LB2 GT7 PK5 PK4 PK3 PK2 GT6 GT5 GT4 GT3 GT2 GT1 LV2 LV4 LV3 LV1 PE7 PE6 PE5 PE4 PE3 PE2 PE1 ENTRANCE 3 61A SIR PHILIP CARTER PARK STAND RECEPTION SIR PHILIP CARTER PARK STAND 20A ENTRANCE 1 FE1 FE2 FE3 FE4 FE5 FE6 GOODISON ROAD RECEPTION MS1 MS2 MS3 TB1 TB2 TB3 MAIN STAND MS4 TB4 FE7 FE8 FE9 MS5 TB5 2A ENTRANCE 2 18

19 Stadium access Accessibility stewards We have a dedicated Stewarding Team identified by high visibility jackets marked Everton Accessibility Stewards on the back who are on hand before, during and after the game to help you make the most of your matchday experience. 19

20 Where to sit Accessible viewing areas Everton Football Club has a total of 172 spaces for wheelchair users within the stadium. Home supporters have 105 wheelchair user spaces available to them. Spaces are in; The Sir Philip Carter Park Stand (49 positions), The Paddock (35 positions) and The Howard Kendall Gwladys Street End Lower (27 positions). Visiting clubs have 13 spaces which are located in the lower visitors area in the Bullens Road stand. Pitch side wheelchair user positions have little cover - covers, ponchos and blankets (subject to availability) are available during inclement weather. Elevated positions in the Main Stand North and South are accessible via lifts. Companions sit either adjacent to or behind wheelchair users. BULLENS ROAD GS5 UB6 UB5 UB4 UB3 UB2 UV2 UV1 HOWARD KENDALL GWLADYS STREET GS4 GS3 GS2 GS1 GT8 LB6 LB5 LB4 LB3 LB2 GT7 PK5 PK4 PK3 PK2 GT6 GT5 GT4 GT3 GT2 GT1 LV2 LV4 LV3 LV1 PE7 PE6 PE5 PE4 PE3 PE2 PE1 ENTRANCE 3 61A SIR PHILIP CARTER PARK STAND RECEPTION SIR PHILIP CARTER PARK STAND 20A ENTRANCE 1 FE1 FE2 FE3 FE4 FE5 FE6 GOODISON ROAD RECEPTION MS1 MS2 MS3 TB1 TB2 TB3 MAIN STAND MS4 TB4 FE7 FE8 FE9 MS5 TB5 2A ENTRANCE 2 Ambulant disabled supporters All ambulant disabled supporters are able to enjoy the game at Goodison with their companions, from any seat they choose. However as the upper tiers of Goodison Park are very steep, we would discourage any supporter who would be unable to exit the stadium quickly in the event of an emergency, from purchasing tickets in any upper tiers. If you require easy access seats or have a specific seating requirement please contact the Club s Disability Liaison Officer to discuss. Every effort will be made to accommodate such requests, subject to availability. 20

21 Accessible toilets Accessible toilets There are 12 accessible unisex toilets within the stadium. All are accessed via level or a slight incline and are clearly sign posted. Facilities have recently been refurbished with additional signage, full length mirrors, coat hooks, privacy curtains, high contrast colour co-ordination between handrails and walls and non-slip floors. A radar key system is now in operation for all facilities. For supporters who do not have their own RADAR, keys are available from nearby stewards. BULLENS ROAD Bullens Road (Visitors) 2 Toilets HOWARD KENDALL GWLADYS STREET GS5 GS4 GS3 GS2 GS1 UB6 UB5 UB4 UB3 UB2 GT8 LB6 LB5 LB4 LB3 LB2 GT7 PK5 PK4 PK3 PK2 GT6 GT5 GT4 GT3 GT2 GT1 UV2 LV2 LV4 LV3 UV1 LV1 PE7 PE6 PE5 PE4 PE3 PE2 PE1 The Sir Philip Carter Park Stand 2 Toilets ENTRANCE 3 61A SIR PHILIP CARTER PARK STAND RECEPTION SIR PHILIP CARTER PARK STAND The Howard Kendall Gwladys Street End 2 Toilets Accessible Toilets 4 Toilets 20A ENTRANCE 1 FE1 FE2 FE3 FE4 FE5 FE6 GOODISON ROAD RECEPTION MS1 MS2 MS3 TB1 TB2 TB3 MAIN STAND MS4 TB4 FE7 FE8 MS5 TB5 FE9 2A ENTRANCE 2 Changing Places Facility Accessible Toilets 2 Toilets The Sir Philip Carter Park Stand 2 Toilets The Sir Philip Carter Park Stand Concourse There are four toilets in this area Width of the doors - 787mm/31 inches WC height is 430mm/17 inches Sinks have lever taps Visual and audio alarms fitted Grab rails fitted around toilet and sink 21

22 Accessible toilets Bullens Road Stand (visitors) There are two toilets in this area Width of the doors - 787mm/31 inches WC height is 430mm/17 inches Sinks have lever taps Visual and audio alarms fitted Grab rails fitted around toilet and sink Main Stand North There are four toilets in this area, two on upper level and two on lower level: Width of the doors - 878mm/31 inches WC height is 430mm/17 inches Sinks have lever taps Visual and audio alarms fitted Grab rails fitted around toilet and sink 22

23 Accessible toilets Main stand south There are two toilets in this area: Width of the doors - 878mm/31 inches WC height is 430mm/17 inches Sinks have lever taps Visual and audio alarms fitted Grab rails fitted around toilet and sink Changing places facilty Located in the court yard near to the Family Enclosure the facility is larger than a standard accessible toilet and offers additional equipment such as; a mobile hoist; shower; height adjustable changing bench, space for a wheelchair and two personal assistants. 23

24 Disabled supporters Deaf or hard of hearing supporters The Club have induction loop equipment in several customer contact points. They are located at the Goodison Park Box Offices and they which are located in Box Offices, main reception areas and the Everton One retail store. On matchdays, information will be carried on the electronic scoreboard and via the public address system. Blind and partially sighted supporters In-stadium commentary for visually impaired supporters is available for all areas of the stadium. Complimentary headsets can be ordered in advance through the Club s Disability Liaison Officer. In addition matchday programmes are available in alternative formats on request via the Club s Disability Liaison Officer. Disabled supporters with learning difficulties There is no allocated seating for supporters with learning difficulties and they may therefore sit (subject to availability) in their preferred area of Goodison Park as with any football stadium, the upper tiers of Goodison Park are very steep and we would therefore discourage any supporter who would be unable to exit the stadium quickly in the event of an emergency, from purchasing tickets in any upper tiers. Assistance dogs Any supporter wishing to attend Goodison Park with an assistance dog must contact the Club s Disability Liaison Officer to ensure the appropriate match tickets (subject to availability) are allocated and adequate arrangements have been made. Reduced mobility Temporarily disabled supporters (e.g. broken leg) that may affect access to Goodison Park or seating areas, should contact the Club s Disability Liaison Officer before the game to arrange alternative seating (subject to availability). 24

25 Catering Accessible kiosks with low level counters are available in The Sir Philip Carter Park Stand and the upper and lower levels at Main Stand North. Stewards are located in the concourse before, during and after the game so if you need any assistance at all, they will be more than happy to help Allergen information is available upon request Heat resistant cups and straws are available upon request Alternative format of the menu is available on request, printed in black size 16 font on yellow paper. We offer an At Seat refreshment service for supporters where required; please let a steward near to your seating area know this will be needed. A number of kiosks are available within the stadium but do not have low-level counters Hospitality Hospitality Membership at Goodison Park provides you with the very best experience in football hospitality. As well as entertainment on the pitch, there are a variety of packages off the pitch, to cater for every taste and budget. Diversity across our eight executive suites offers you the perfect setting in which to dine, entertain, network and celebrate special occasions with family and friends. To discuss availability and accessibility please contact the Hospitality Team on , 9am - 5pm Monday - Friday (outside of these hours please leave a message and a member of staff will get back to you. If you have been invited as a guest to hospitality please contact the Club s Disability Access Officer prior to arrival. For further information please hospitality@evertonfc.com. 25

26 Everton Disabled Supporters Association Everton Disabled Supporters Association (EDSA) is a supporters group formed in The group work alongside Everton Football Club to improve the facilities for disabled supporters at Goodison Park ensuring they have a positive matchday experience by providing constant feedback to the Club. EDSA represents all disabled supporters, irrespective of their disability and lends support to all disabled supporters visiting Goodison Park. To enquire about joining EDSA please contact Chairman Steve Heneghan at 22 Sandon Street, Waterloo, Liverpool, L22 5NW or call or edsa@blueyonder.co.uk. 26

27 Additional information What s on at Goodison Park? Goodison Park Fan Zone The Goodison Park Fan Zone offers the opportunity for both home and away supporters to come together and enjoy plenty of entertainment in the build-up to kick-off. Located in The Sir Philip Carter Park Stand by the Dixie Dean statue, the Club s dedicated Fan Zone opens three hours before the first whistle with various activities taking place to enhance your matchday experience. The Fan Zone is fully accessible with level entry points and an accessible toilet. There is plenty of music, giveaways, special guests and live performances making the Fan Zone the perfect place to be before the game. There is an array of refreshments on offer including fish and chips, hot dogs, burgers, carvery, hot drinks and much more. & BY IRKIRK K TO MSK OR OO DISON PAR K GOODISON ROAD G An announcement will be made during the game as to whether the Fan Zone will re-open after the full-time whistle. COUN TY RO AD BR EW ST ER ST RE ET #EFCMatchday Supporters can also buy alcoholic and non-alcoholic drinks from the Fan Zone bar, with Carling beer available on draught. GWLADYS ST. WALT ON R OAD W LO R BA NE LA LANE BULLENS RD. SPELLOW NE ON LA WALT 08/09/ :24 27

28 Additional information Matchday Hub Based at the Everton Free School and Sixth Form College on Spellow Lane, the Matchday Hub is only a short distance from the Fan Zone and is perfect for families coming to cheer on their team at Goodison Park. The Hub has a cafe, hosts weekly features and matchday activity for all, so it s an ideal way to prepare for the game. It also has level entry points, two accessible toilets, a lift to the upper floor and low-level counters. 28

29 Additional information To bring medication into the stadium please contact our Disability Liaison Officer with details of your current medication and any support you may require for the duration of your stay with us We would ask that you advise the Club if you are to be accompanied by a personal assistant who is under the age of 16 at any time as this will ensure that the stewards in your area are aware should there be an emergency at any time All stewards and frontline staff are trained in equality, diversity and disability awareness Evacuation procedures will be advised by matchday stewards in the event of an evacuation being necessary If you cannot find the information that you need in this guide or would like the guide in an alternative format please contact the Club s Disability Liaison Officer. Thanks those who have contributed to the contents of the guide: EDSA, Level Playing Field ( and CAFE ( 29

30 Everton Football Club, Goodison Park, Liverpool L4 4EL evertonfc.com 30