Greg Brandenburg, CEO

Transcription

1 2016 ANNUAL REPORT

2 OUR MISSION To provide equal access to quality health care to all persons regardless of age, sex, color, ethnicity, national origin, or ability to pay. OUR VISION To be a model of excellence in patient satisfaction in community and migrant health care and a community leader in initiating and developing collaborative relationships. Greg Brandenburg, CEO

3 CBHA BOARD OF DIRECTORS Chair Mike Garza Vice Chair Janelle Andersen Everett Cole Enrique Miron Secretary Dora Beraza Maxine Taylor Martin Gallardo Treasurer Joe Montemayor Maria Rosales Debbie Buss Pete Perez

4 2016 GROWTH TOTAL PATIENTS 10,500 14,441 15,008 22,180 23,684 26,533 29,366 29,605 31,563 34,569 TOTAL PATIENT ENCOUNTERS 47,260 96,092 80, , , , , ,921173, ,212 REVENUE (IN MILLIONS) TOTAL FULL TIME EQUIVALENT EMPLOYEES TOTAL MIGRANT/SEASONAL FARMWORKER PATIENTS 4,725 6,341 8,485 9,636 10,886 12,465 14,025 13,339 13,827 15,430

5 COMMUNITY SUPPORT - $71, Royal City Summerfest Connell Community Events CBHA Thanksgiving Food Drive Othello Chamber 4th of July Mattawa Community Events Sports Teams Scholarships Sandhill Crane Festival Othello Community Hospital Old Hotel Sports Physicals Donation to Schools American Cancer Society Relay for Life Columbia Basin Jr. Livestock Show Adams County Fair CBHA Healthy Futures Scholarships $ $1, $5, $1, $ $1, $ $1, $1, $1, $2, $8, $16, $27, STAFF TURNOVER Decrease total staff turnover to less than 18% in Fiscal Year 2016 COST OF TURNOVER 25% of Salary $800, $600, $400, Term'd Voluntary Involuntary Turnover % % $200, $ Cost of Turnover $753, $457,721.75

6 2% 2% 27% 13% 2% PATIENT ENCOUNTERS 54% 2016 OVERVIEW 42% PRIMARY LANGUAGE OF PATIENTS 58% 18% 19% 1% 2% 3% REVENUE BY SOURCE 57% Language other than English English Medical Dental Mental Health Other Professional Enabling Vision Services 6% 22% PATIENTS BY INSURANCE COVERAGE 26% Net Patient Service Primary Federal Grant Revenue Other Revenue Premium Revenue Other Fed and State Revenue Investment Income 13% 17% 12% PATIENT INCOME LEVEL BY FEDERAL PROVERTY LEVEL 100% or Below Over 200% % 25% 33% % Unknown Unnsured Medicare 19% Hispanic/Latino Other 5% 46% PATIENT DIVERSITY Medicaid Private 76% Non-Hispanic/Latino 7% 10% 6% 8% OPERATING EXPENSES Wages and Benefits Professional Services Other Expenses 69% Supplies Occupancy

7 PROVIDERS OF THE YEAR Jessica Smith, PharmD Dr. Randel Bunch SUPERVISOR OF THE YEAR Jonathan Madera EMPLOYEE OF THE YEAR Alma Alvarez

8 ALL THE CARE YOU NEED UNDER ONE ROOF Family Medicine Behavioral Health WIC Nutrition Program Lab & X-Ray EyeCare OB/GYN Pediatrics Dental Care Pharmacy Transportation Interpretive Services Specialist Referrals

9 Othello Family Clinic 140 E. Main Othello, WA (509) Medial Hours: M-F: 8am - 8pm F: 8am - 6pm Dental Hours: M-F: 7am - 6pm EyeCare Hours: M, W-F: 8am - 5pm T: 10am - 7pm Pharmacy Hours: M-Th: 9am - 7pm F: 9am - 6pm Wahluke Family Clinic 601 Government Way Mattawa, WA (509) Medial Hours: M-F: 9am - 6pm Dental Hours: M-F: 7:30am - 5:30pm EyeCare Hours: M-F: 9am - 5pm Pharmacy Hours: M-F: 10am - 6pm Connell Family Clinic 1051 S. Columbia Ave. Connell, WA (509) Medial Hours: M-F: 9am - 5pm Dental Hours: M-F: 7am - 6pm EyeCare Hours: M-F: 9am - 5pm Pharmacy Hours: M-F: 9am - 5pm 14 th Ave. Medical & Dental Center 475 N. 14 th Ave. Othello, WA (509) Medial Hours: M-F: 8am - 5pm Dental Hours: M-F: 7am - 6pm