POSITION DESCRIPTION CSCS CLEANER

Transcription

1 Name Psitin N. Campus POSITION DESCRIPTION CSCS CLEANER Classificatin Level 1, Step 2 Hurs per Week Emplyment Status Nature f Emplyment Emplyer Cntributin t Superannuatin Wrkplace Agreement Date Last Reviewed 30/01/2017 Cntinuing r fixed term COMPANY ORGANISATIONAL ENVIRONMENT: Charles Sturt Campus Services (CSCS) is a cmpany wned by Charles Sturt University. The cmpany emplyees ver 100 staff and prvides services t Charles Sturt University campuses, these include; Albury, Bathurst, Canberra, Dubb, Orange, Prt Macquarie and Wagga Wagga. CSCS is cntracted t prvide a range f services t the university cmmunity, these include; cleaning f teaching, research and residential precincts, a laundry service, a curier service, and building maintenance services POSITION OVERVEIW: T assist in maintaining an exceptinal level f cleanliness at CSU and ensure that areas f respnsibility are well maintained, clean and tidy, and aesthetically pleasing t all students, staff and visitrs f the University POSITION OBJECTIVES: T ensure university facilities are kept in a clean, and safe cnditin fr all users T adhere t daily cleaning schedules, meeting custmer expectatins Cmpliance with OH&S prcedures and plicies T prmptly reprt any maintenance, defect and repair issues t the Supervisr. Psitin Descriptin Cleaner L1 S2 PD120 V001 Page 1 f 7 Date f first issue: 30-Jan-17 Date f last review: 30-Jan-17 Suggested Review Date: Jan-2021 Printed hard cpies f this dcument are uncntrlled. Fr the current versin, please refer t the CSCS web site.

2 REPORTING RELATIONSHIPS: This psitin reprts t: Supervisr This psitin supervises: Nil ORGANISATIONAL CHART: Psitin Descriptin Cleaner L1 S2 PD120 V001 Page 2 f 7 Date f first issue: 30-Jan-17 Date f last review: 30-Jan-17 Suggested Review Date: Jan-2021 Printed hard cpies f this dcument are uncntrlled. Fr the current versin, please refer t the CSCS web site.

3 CSCS EMPLOYEE VALUES, PRINCIPLES & RESPONSIBILITIES WORKPLACE CULTURE Wrk t the best f ur ability and t the highest standard. Understand cmpany values, take pride in the rle and participate in cntinuus imprvement thrugh training, cmmunicatin and learning pprtunities. Ensure the image f the cmpany is represented in a prfessinal and psitive manner thrugh apprpriate dress, cnduct and attitude. Display trust, cnfidence and belief in urselves and clleagues. ENGAGEMENT, PARTICIPATION, COMMUNICATION & INTERPERSONAL SKILLS Cntinually develp interpersnal skills, respectfully interact with clleagues and be actively invlved in wrkplace imprvement initiatives and activities. Shw supprt t CSCS management decisins and directives. WORK HEALTH, SAFETY, WELLBEING & ENVIRONMENT Practice and encurage awareness, cmpliance and best practice in the wrkplace. T the best f ur ability maintain a level f physical and mental wellbeing t safely and effectively fulfil ur duties. SERVICE EXPECTATIONS Ensure the services we prvide encmpass all cmpany expectatins. REPORT & DOCUMENT Prvide accurate reprting and infrmatin where relevant. Psitin Descriptin Cleaner L1 S2 PD120 V001 Page 3 f 7 Date f first issue: 30-Jan-17 Date f last review: 30-Jan-17 Suggested Review Date: Jan-2021 Printed hard cpies f this dcument are uncntrlled. Fr the current versin, please refer t the CSCS web site.

4 KEY RESPONSIBILITIES AND DUTIES: SAFETY Ensure all safety prcedures are adhered t Reprt n maintenance and safety issues Dcument all incidents r accidents (invlving custmers and staff) and cmment where apprpriate Take immediate and apprpriate actin in the event f an emergency r in any circumstances that culd endanger the life r wellbeing f any persn. STAFF Adpt and encurage a team apprach t the wrk being cmpleted Cntribute t wrk quality and cntinuus imprvement Actin cleaning duties as requested by Supervisr Attend regular staff meetings Ability t wrk flexible hurs, including early mrnings, weekend and public hlidays. CUSTOMER SERVICE Maintain a gd wrking knwledge f the facilities f CSU and prgrams Where supplied, be present in the Cmpany unifrm at all times whilst n duty Be custmer fcused, assuming wnership and respnsibility fr prviding quality service t meet the needs f all custmers Maintain a prfessinal and psitive manner when liaising with custmers. BUILDING, FACILITIES & EQUIPMENT Cleaning and maintaining areas f CSU in a serviceable cnditin. Reprt any vandalism r damage t the Supervisr as sn as practicable. Maintain all cleaning equipment in gd wrking rder, reprting any damage as sn as pssible. Ensure all cleaning equipment and chemicals are stred securely after use Psitin Descriptin Cleaner L1 S2 PD120 V001 Page 4 f 7 Date f first issue: 30-Jan-17 Date f last review: 30-Jan-17 Suggested Review Date: Jan-2021 Printed hard cpies f this dcument are uncntrlled. Fr the current versin, please refer t the CSCS web site.

5 GENERAL RESPONSIBILITIES Sweeping dusting and mpping Operating hand held pwered equipment such as blwers, vacuum cleaners and plishers Clean bathrm, tilets, laundries, kitchens and appliances as required Clean cmmn rms, fyers and hallways as required Clean ffice areas, lecture rms and labratries as required Maintain carpet and hard flr surfaces as required Clean bedrms as required Spt clean carpets and sft furnishings as required Clean glass bth internal and external as required Clean external building areas and fixtures/fittings as required Full rm servicing when required (eg. Cnferences, residences etc.) Remval f cbwebs n all internal and external areas as required Cllectin and dispsal f waste daily. (includes mving waste t designated cllectin pints) Re-arranging and re-rganising furniture Fllw cleaning schedules as required t meet agreed service levels Carry ut nn trade maintenance tasks as required Respnd t all requests fr assistance frm Supervisr Other duties as required by Supervisr within the scpe f the psitin. This psitin requires the incumbent t be able t manage their time and cleaning regimes t meet the requirement f the users f the facilities /buildings r as directed by the Supervisr. Take part in training and educatin as required maintaining and imprving knwledge and skills pertinent t rle Psitin Descriptin Cleaner L1 S2 PD120 V001 Page 5 f 7 Date f first issue: 30-Jan-17 Date f last review: 30-Jan-17 Suggested Review Date: Jan-2021 Printed hard cpies f this dcument are uncntrlled. Fr the current versin, please refer t the CSCS web site.

6 ESSENTIAL PHYSICAL REQUIREMENTS: Substantial manual handling is an inherent physical requirement f this rle. The incumbent will be required t: Perfrm push/pull, reaching, grasping, fine manipulatin tasks including lifting items up t 10kgs Pssess the physical ability t carry ut cleaning duties which invlve frequent bending, reaching/stretching, squatting, repetitive lifting and standing fr lengthy perids. RISK MANAGEMENT/OH&S RESPONSIBILITIES: Ntify apprpriate Manager/Supervisr f all wrkplace and public incidents/injuries. Cnduct incident investigatins as required, and participate in and prvide all necessary dcumentatin and supprt as required fr insurance claims management. Cmply with all CSCS plicies, prcedures and safe wrk instructins applicable t yur rle, as varied frm time t time. Participate in risk management activities and safety activities as required by yur rle r nminated by yur Manager. Reprt all bserved hazards Manage all buildings and equipment assets in yur cntrl t ensure prtectin frm fire, theft, damage and lss. Wrk safely and nt place yurself at risk, r any ther wrker r member f the public. Cnduct wrkplace quality, safety inspectin audits using the apprpriate inspectin checklist, and implement actins t reslve identified hazards. JUDGEMENT AND DECISION MAKING: At times this psitin requires the incumbent t use their wn judgement n what needs t be cleaned and when it shuld be dne ensuring that there is n disruptin t custmers The nature f the wrk is usually specialised with prcedures t be understd and used. There are schedules t cmply with but the incumbent shuld be flexible especially where emergency situatins arise. SPECIALIST SKILLS AND KNOWLEDGE: Ability t wrk unsupervised and as part f a team. The incumbent requires the prficiency t use specialised cleaning equipment, materials and chemicals INTERPERSONAL SKILLS: Excellent verbal cmmunicatin skills are required with the fellw staff members, and custmers Psitin Descriptin Cleaner L1 S2 PD120 V001 Page 6 f 7 Date f first issue: 30-Jan-17 Date f last review: 30-Jan-17 Suggested Review Date: Jan-2021 Printed hard cpies f this dcument are uncntrlled. Fr the current versin, please refer t the CSCS web site.

7 KEY PERFORMANCE MEASURES: The incumbent must ensure that a high standard f cleaning is carried using safe wrk methds (Guidance and advice is always available frm the Supervisr / Manager.) SELECTION CRITERIA: Applicants are expected t have the fllwing requirements t be cnsidered fr this psitin: ESSENTIAL Experience r knwledge in general cmmercial cleaning. Experience in using varius cleaning equipment (cmmercial and industrial). Experience in the safe use f chemicals and manual handling prcedures A recrd f excellent wrk ethics (i.e. pride in wrk, reliable, well presented, punctual) Ability t wrk effectively and efficiently bth within a team and unsupervised. Gd cmmunicatin and interpersnal skills. Gd knwledge f and cmmitment t safe wrking practices. Ability t wrk early mrning and weekend shifts. Cmmitment t quality assurance prgrams Cmmitment t a team based wrk ethic Cmmitment t training and educatin as required t maintain and imprve knwledge and skills pertinent t rle DESIRABLE Certificate III Asset Maintenance Psitin Descriptin Cleaner L1 S2 PD120 V001 Page 7 f 7 Date f first issue: 30-Jan-17 Date f last review: 30-Jan-17 Suggested Review Date: Jan-2021 Printed hard cpies f this dcument are uncntrlled. Fr the current versin, please refer t the CSCS web site.